The woman who was in there was very sweet. I would definitely recommend pawn king to anyone looking to buy or sell anything. They are fair and i will definitely do my future business with them thank you guys so very much!!!!

Very nice and and fast I love it here everything I come in. Big smiles and they give me big cash

Nice friendly people. There when need to pawn something for extra cash.. Can also buy items for a good price and know that the used item works.

It was a fairly decent pawn shop, compared to some in the area but,I feel like the prices they offer for some things,despite being a pawn shop,are way to low and they kinda low ball people. Over all I had a pretty good experience with them and would more than likely go back but definitely ask for more fair pricing.👍

VERY NICE PLACE TO GO PLUS THE STAFF THEY HAVE ON EVERY DAY IS VERY FRIENDLY AND HELPFUL I LOVE THAT PLACE WILL ALWAYS KEEP GOING THERE

Always a good experience when in the store great customer service and work with you on prices always fair.

Nice to do business with. Ashley is very sweet besides being gorgeous. I would recommend them.

Good people they treat you with respect and give you fair prices And deals

They were so trashThey sold me an Xbox One for 200 and it had the green screen of death and refused to give me a refund straight bs

Total rip off. Payed far less than value for my item and will not allow me to purchase it back for what they paid for it.

Great group of people here!! Easy transactions, and great selection of items. Most of the things in this shop are brand new in the box still!!*****5 stars*****In reference to safety- due to the covid- they have adapted very well in ensuring the safety of their customers- so dont forget your mask---or you cant come in;)

These guys are great! I was looking for a decent priced tv and had gone to a couple different pawn shops that had prices way over my price range! When I went to check out Pawn King they not only had decent prices but they also carried the tv out to my car to make sure it would fit before I bought it! Great job and you will definitely get repeat business from me!

They discriminate against people. You sett items and pawn items. Keep your items up to date on payments and they discriminate against you. Watch all pawn kings. May happen to you if your not careful.

The staff are always friendly and helpful.

Better than others pawn shop.they also work with you for about pretty much everything.God Bless.

This is the only pawn shop that I go to Im always had Good luck with them And theyre reasonable with the prices

Very quick service recommend to everyone very satisfied with service

Employees were nice an professional as always

Very friendly employees, and a great atmosphere overall 😊

Pawn King is the only pawn shop that I go to they treat you good and they are fair with the prices

Very rude and not helpful at all. Every employee wants to just stand around and talk and not even try to run a business. Wont even lower price a little bit so its about tax off like every other pawn shop in the country. Very sad to see that they care so little about there customers

I love Pawn King in Decatur IL. The employees are EVERYTHING, I mean from the service to the prices the store presentation on down to employee personality. Their products are good finds and their return or exchange policy is fair if for some reason the item isnt up to your standards. I highly recommend Pawn King of Decatur IL.👍🏾

Great pawn shop. The assistant manager Courtney was extremely kind and helpful while I was picking up some jewelry for my wife. I will definitely be back to check out their firearms. I highly recommend this store and if you go Courteney is fantastic.

Great experience, awesome inventory, Super customer service

Great place and helpful employees thanks for helping with the coins and knife .

Very reliable

Kind and helpful staff

LOVE THIS PLACE AND LOVE THE SERVICE AMAZING PEOPLE AND PLACE.

Horrific staff, horrible attitudes.

Great shop..friendly employees! Go in and ask for Courtney! She was so helpful and eager to get me a great deal! Top notch customer service! This is only shop I will go to!!

Honestly I feel like 5 stars isnt good enough!! This is by far the best pawn shop Ive ever done business with, the selection of goods were great the staff was even better especially the assistant manager Courtney she was wonderful great customer service and very knowledgeable, for that alone I will definitely be returning in the future.

The best pawn shop in town! Great daily deals and pay top dollar for gold and guns. Come check us out!

This place is awesome. Very fair. Staff is always awesome and kind.

Brandon (the store manager) and Dan were awesome! This was first time selling an item through a business like this and they both made the experience simple and friendly! I would highly recommend to anyone that is looking for this type of service!

This store is awesome. If you go, see Courtney. Shes super nice and very knowledgeable. :)

Horrible place, I would never get a loan on anything With them because they will sell your item before your payment is even do and they won’t do anything about it. My mother n law lost a very expensive bow because they pulled it before the date was even do and sold it and did the same thing to her Xbox twice and the manager is very very rude!! The only employee’s there that are helpful and actually care are Ashlee Jones and Miss Shirley.

You guys are so nice to us thank you 💕💕💕

Was between a rock and a hard place and needed a tool bad. Made the mistake of stopping here instead of just making the drive to DJP and it was an absolute waste of time. The tools are junk and way overpriced. The car audio was laughable at best, one set of old school mtx subs literally have mud on them in a prefab for a firm $200 lol! The guns are sketchy af too. Would not recommend in the slightest, especially after asking if “these are the only tools?” and being treated like an inconvenience. Thanks but no thanks.

Always very helpful with getting what you need when you need it. Favorite pawn shop!

Love having the opportunity to help ourCommunity out in financial hard times!!Love our store, staff & customers!!! We will always take the best care of you all !! Stop in and see us !! 😊

Friendly. Great service!!!!

Good people and reliable things. Everyone there is really helpful especially Ashlee

Awesome customer service!! Employees are professional and always willing to help! Travis the manager is amazing!!

Great folks to work with! Excellent service!

Love coming in to a store and there are friendly faces .. Ashlee is a wonderful face and she does an amazing job

Always Helpful! I love Shirley! Shes the best thing about Pawn King!

Excellent customer service. Love Michele & Ms.Shirley, always willing to make a great deal.

Always friendly and reasonable if you pick your stuff up always how you left it!!!! Just a great experience when your in a tight jam

Best pawn shop around! Chris Shirley Alex and Molly are always so friendly and helpful! They are always willing to make a deal which is even better! The only pawn shop Id ever go to! Especially since they remodeled! Its a really nice atmosphere

I love pawn king best customer service very nice staff

I always have good luck working with Courtney. Ask for her!

Had a great experience working with these folks. Highly recommend.

Great prices, good merch, clean facilities, and beautiful pawnbrokers... whats not to likelike? 😁👍

Everyone is very helpful and friendly. I come here often to shop. I will continue to come here. Thanks to all the Employees at Pawn King😁.

Ashlee Jones was a great help and she really knows what she’s doing :)

I was pleased wit their ability to adapt to this epidemic. Service was courteous, fast, nd organized. 💪🏿💪🏿💪🏿💪🏿💪🏿💪🏿💪🏿💪🏿

Absolutely no customer service. Called in to inquire about a firearm they had listed online. The employee had an attitude right off the bat. She told me she had no clue whether they had it in stock, refused to check because they were booked solid, and informed me that I would have to call back another time. She then hung up. I shouldnt have to put up with disrespect or work this hard to be a paying customer.

This was the most helpful, and straight forward place I have felt with. Will continue to make purchases from here.

Best pawn store ever. I have been doing business with them for over 10 years... Best deals and best staff..

Great customer service! Deal with courtney! Shes awesome!

I like this place they treat you like family I love this place they are good people they actually care thank you

I love Ashlee! She is the best hands down!

Friendly staff. Willing to work with you to get the best price

Great service perfect way to end my day

I recently went to Pawn Kings for the first time and it was the best customer service I think I have ever received! Ravi and Molly were so helpful respectful and just all around awesome people! I will definitely be going back soon!!!!

This place has absolutely no customer service or morals. Purchased a laptop on buyya. My offer was accepted I gave my payment information and was waiting on shipment information when I got word that they canceled the order. After accepting the order they decided it was worth more than I offered and refused to work with me on the price. Dont trust them.

Amazing service. Adrian was extremely helpful. Fun down to earth group of people. Great experience!!!

Found a used new 3ds xl for cheap... And to put it on layaway was fast...

Love these guys! Phil, Chris, Shirley, Zack, and Brandon! They always take care of me and have a good selection of odds and ends to help with my urge to peruse lol. When something is not out dont be afraid to ask they are always accommodating to either bring it out or take you back. Thanks for being my favorite pawn shop!

Best customer serivce, Ashlee is my favorite for sure.

Stopped in to buy something today, however 3 of 4 staff members on the floor were more interested in socializing, discussing truck driving and their neighborhood, while the 4th just ignored me, only looking my way as I walked out the door. I guess they aren’t really interested in selling items

Miss Shirley, Ashlee, and Courtney are all great to work with and sooo helpful.

Great Staff, great environment! 🙌🏿

Been coming to Pawn King in Decatur for years. Good items and great customer service. I love Shirley shes the greatest

Great staff! Helpful and polite!

I love this place and I love their prices .

Ms Shirley and Dan the man are awesome!! I will always come here first!!

Some good deals, but the old lady who works here is the grumpiest!

Great people to handle all your needs. Great prices. Great service.

Great customer service and the place is nice... I recommend people pay a visit... I will be returning...

Rip off!! The staff is nice untill yoy try to pawn something they rip you off and take your stuff for cheap and sell it for 20 times the price

Great Inventory, Reasonable Price, Awesome Employees

Have borrowed a couple of times on assorted items.

Shirley has great customer service she found my long lost ring!

The pawn king is a great business shirly, brandon, and Dan your awsome.

Great deals on everything in the store Well give you a deal if they can. Helpful staff couldnt get better service then at Pawn King.

Great service fair prices

They give excellent customer service and I always get treated like family when I come in here the reckoning to everyone

Wow. Talk about a RIP off. They offered me 45$for my 4k 49 LG UHD flatscreen that I bought for 400. I asked for 200 and they laughed. Never coming back!stay away from this scam station

Poor customer service. They dont try anything before it goes out on the floor and their electronics never work or are missing something to them and prices are ridiculous

I Love Yall you looking out 😍💯❣️🤟

I had great service there at pawn king..

I had a great experience here with my laptop

I enjoyed the customer service 😄

Brandon has excellent customer service skills and good people skills! Will be back.

Dan was a huge help appreciate it sir

Excellent customer service and good movie selection. Thanks for the friendly faces.

The best for anything you need

I went in to the shop to purchase a large screen tv, and was a little disappointed in the selection. I asked an associate named Zeph if there were any more, and he said they kept most of the larger ones in the back. He was completely unwilling to bring any of them out for me to look at because it was too much work. Im definitely not impressed.

Great service, great deals, and polite staff.