user
Sprague Street Auto Services
511 Sprague St, Dedham, MA 02026, United States
Appearance
Sprague Street Auto Services
Comments
Jo
Review β„–1

Pirate mechanic shop, mechanic den full of Mickey Mousers. Came in and did full front brakes (rotors, pads and calipers). Calipers are still stuck and smoking, refuse to refund or fix properly. Stay away. Thanks a lot pal πŸ‘

Cr
Review β„–2

Misdiagnosed the problem on my car. Fixed the supposed issue. Then when the problem with my breaks was obviously was not fixed. Brought it back and said it wasn’t his problem. Im out 700 dollars with breaks that dont work still.

An
Review β„–3

Horrible customer Service, from the guy I assume to be of Asian decent and possibly the owner.Drove in for fuel full service .Waited few minutes for service, failed to greet, while waiting for him to cash me out he pumps another person gas and cashes them out before me and instead of this person handing my card back to me in the same manner in which he received, he literally throws the card on the counter and showed no appreciation for the patronizing of the business.This guy is rude and disrespectful.Will spend my money where I’m treated with respect.

Er
Review β„–4

Ive been coming here for years and I will never use anyone else. Its hard these days to find a good shop that does quality work at a fair rate. They are friendly, knowledgeable and always finish the job when promised.

CH
Review β„–5

Literally just went there. i dont know the asian guys name but hes very rude

Ju
Review β„–6

These guys are great!!! Honest and fair, fast and efficient. 5 star!And they know which vans require diesel and those that take gas. Thanks Sprague Street Gas!!!You are our favorite gas station in all of Massachusetts.

Ch
Review β„–7

Went there for a sticker. Prompt service and good folks to deal with. Worth the trip

Pa
Review β„–8

These guys are great! No fooling around, get the job done, no bs great. Check them out and have a what you want experience.

Pe
Review β„–9

Very very friendly, fast service

Ch
Review β„–10

Like other costumers state their complaints, i have had the same bitter experience with these guys, theyre rude and want to charge an arm and a leg for repairs, they always try to find ways to raise the cost up from the initial estimate or deal you made with them without any reason just to hit you with hidden charges and fees. The guy the pumps the gas and does the inspections is extremely rude and always angry at life, .. Not again returning at this place . guys BE AWARE!! Take your business somewhere else where is appreciated.

Je
Review β„–11

Bring your business elsewhere. Unprofessional and rude.I went to Sprague Street Auto Services in January to get my breaks and rotors replaced. After paying over $800 for the job my breaks squeaked nonstop. I gave them a few weeks to settle with no change. I decided to wait until the spring to see if the warmer weather would make a change. Once I knew they werent going to get any better I brought my car back. They guarantee the work for a year. One of the mechanics drove down the street and asked me which side it was coming from. I said I wasnt sure because I wasnt a mechanic. He suggested the front passenger breaks and I responded maybe. He said he would fix it. When I was called to pick it up they said whatever it was wasnt a safety concern. I responded saying, As long as the breaks arent squeaking anymore, its driving me crazy. The man awkwardly laughed and said maybe I should turn my music up louder. I drove out of the lot and the breaks were STILL squeaking. My dad, who is also a mechanic, went down to the shop to figure out what was going on and they rudely told him that if he was so worried about the breaks that he should fix them himself and told him to leave.I have never received such poor customer service.

hi
Review β„–12

They dont listen carefully, and they dont treat you as a valuable customer

De
Review β„–13

Love these guys! They are so friendly and wont try to sell you anything that isnt necessary. This was the third time Ive brought my car in, and will not be going elsewhere anytime soon!

Al
Review β„–14

The brothers that own this shop are really cool and take pride in their work. Im coming back here if anything happens to my car.

Da
Review β„–15

Have been going to them for 12 years. Great service an pricing on repairs and tires.

Ph
Review β„–16

Great people, great service!!

Un
Review β„–17

Good place to fix your car

Da
Review β„–18

Excellent service!!!!!

ar
Review β„–19

Ok

Information
1 Photos
19 Comments
3.9 Rating
  • Address:511 Sprague St, Dedham, MA 02026, United States
  • Phone:+1 781-493-3113
Categories
  • Auto repair shop
Working hours
  • Monday:6AM–6PM
  • Tuesday:6AM–6PM
  • Wednesday:6AM–6PM
  • Thursday:6AM–6PM
  • Friday:6AM–6PM
  • Saturday:7AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations