I love Sonic Drive-in, I frequent this establishment almost daily, for an after work snack. Its open late and it never disappoints. Hot food, cold Slushes. In my opinion a balanced menu, many variations of drinks and desserts. I would never turn down a quick trip to Sonic.
Great place to eat. They remove flour tortilla from grilled chicken wrap for those of us who are gluten sensitive & we enjoy their tater tots
Satisfies the thirst! I love the happy hour and the late night shakes. Love my Sonic!
Slow service, food was not what i expected. Hamburger was soggy and bland, the lemonade tasted like sink water and the window person was rude. I will wait for a final judgment because i think they were overwhelmed because of the covid..
Omg the drive thru is so slow I love the food there but I do *not* have the patience for ALL that.
They have the worst staff here !! Why is it they always hire unprofessional rude staff here ?? I go once bad attitude the woman that works there, she always has the worst attitude!! I like she shakes but I don’t think I’ll ever go back
Shakes and drinks are good. Food is ok.
Asked for a regular cheesecake blast and gave me the strawberry cheesecake, they told me it was the same thing when I asked for the regular cheesecake?
This local sonic is ridiculous. If your order a Cherry limeade they include ice close to the top and no lime or no cherry inside. And don’t even think about asking for onion rings they never have it because “they’re out.” And on the plus side the customer service sucks.
Ordered the Coney Footlng Chili Dog with tots, food was nice and hot and staff were very friendly!
Service sucks not good. I was waiting at the drive thru for a good 5 minutes I could here the employees but they would not assist me. I then decided to drive up to the window and I could see them in the restaurant and they did not come to the window. It was breakfast time and I was on a work route with a short amount of time for a quick break. Due to their incompetence I was unable to take a lunch. Thanks Sonic for the poor customer service. I will no longer be a regular customer.
I love to drive my car to Sonics in DELANO California for a cold refreshment. On every occasion the drive through is so slow. I have waited over thirty minutes to order at which time the staff a female tells me that the shake machine is broken. This has happened more often than not. The last time she told me her boss overhead her and asked her why she was lying to customers? Also they never mix the shakes properly. I have also been served the wrong order. The service is horrible. The owner has a fabulous franchise but the service and wait time is just horrible. The poor manager is very nice and conscience but he is overworked trying to pickup the slack behind the lazy staff that he has working for him.
The guy handed me back the bloodiest grossest 1 dollar bill then handed me my food after.
The girl took care of us sooner when. The one at the front has a big order. Good service
They have good milk shakes
New to Bakersfield. Courteous customers service.
Hot dogs on fire
Service was okay.Restrooms were locked to paying customers. Per owner decision to lock all Sonic restrictions. Sad way to fight a pandemic.
Their fried food is nasty always giving you cold nasty food.
Great customer service, drinks were not runny!! Absolutely will come back!
Always a long wait and for whatever the reason, they only do DT orders and will not take your order if you drive into the parking spaces. They have no signage indicating that you should take yourself to DT, they have you sit and wait a few mins and then come on the speaker to say they’re only doing Drive Thru orders. Never get the correct order and a lot of the time i order a bag of ice and a shake. Just saying...what happened to the days when they’d take your shake or ice cream out to you if the cars ahead ordered food? This location reallly sucks. Sonic in Tulare is pretty good. Super fast and delicious.
Drinks are nasty and they don’t even fill the fries up atleast half way
First time trying Sonic overall the food was good. However, during this covid situation noticed employees handing out food without proper protection, no mask or gloves & repeating the order over the food.
This Sonic seemed like a pretty standard fast food joint. The service was fast and friendly and the shakes were good. We has never been to a sonic before, and the drive in aspect was pretty fun. We would most definitely stop in for a snack or dessert sometime again.
Had a fantastic experience in this place with my daughter. The food was served fast and the service is just good. Prices are affordable.
The food was great, and it was given under 10 minutes( mind you we were only 3 cars in the lot) but it was fair prices, if your low on cash I recommend the combos since small items add up very quickly. I ordered a 3 and 4 combo with 3 sides and it came out to 35$Rating 95/100
If you just want a couple of milkshakes. And theres like 2 or 3 cars in front you. Be ready to wait like 30 mins. Seriously, every time.
Long wait only customer
Great stop after my sons baseball game never disapoints. The sonic double cheese burger is arguably the best burger out there one i truly look forward to every time we stop!!!! Washing it down with a cherry limeade only makes it that much better. Friendly and fast service topped off our experience.
Where to begin for this location. We were trying to order through the app and use its order ahead feature. Before knowing the amount of my order and if the location offers order ahead pick up, I had to buy a gift card to use the feature or know the amount of the purchase. Then what the heck, I couldnt use the order ahead or even order from the app at the Delano location. Unfortunately, the Delano location does not offer order ahead. But what really topped it for this location was the staff member that answered the phone. I kindly asked if I can use the numbers of my gift card to pay for an in person order at the drive up or do I need a physical gift card present to use. The staff member had no clue how to answer my question and kept referencing to use the app. Staff also repeated that he didnt understand what im asking for like 4 times- ___-. To help, I asked if there was an option to input card numbers in the system like a credit card. The staff member still didnt ask for help or knew what to do. I kindly said okay and thank, but I was rudely hung up on. I didnt hear at least an utter of a thank you. But daym this location likes to give attitudes. This wasnt the first time Ive experienced their attitude either. I thought they were busy at this time too because maybe, but no need cause I went to still order my food lolUPDATE: and they messed up part of my order. Lol
FIX YOUR INTERCOM. Repeated my order 4 times and they still couldnt hear me and your service in the drive thru is SO SLOW. I waited over 5 minutes before just leaving. This place needs help.
My brother and I went to go order shakes. He ordered a caramel and when we finally got it we found out it was peanut butter!! We couldn’t help but think about people who are allergic to peanuts. VERY DANGEROUS. Employees need to be more cautious for this is very serious. They’re lucky my brother wasn’t allergic.
Not that good, also slow
Enjoyed the special shakes after 8pm. Was able to buy 4 medium shakes(Oreo chocolate, strawberry cheesecake, and Oreo peanut butter flavored shakes- delicious) The purchase was reasonable paid $9.92. Recommend the Delano Sonic on Cecil Ave near the Vallarta grocery store.
Food is adequate, but it takes a long time for them to prepare. Other than that, its a great hangout place for a small group. Fast food is great here (・ิω・ิ)
Love the Happy Hour on slushes. Pick up the kids from school, race over for a treat. Just wish they would list all the flavors on the menu. Have to ask what they have, or just know it.
Great place to eat
Never been a big fan of the food but the drinks and slushies are amazing.Great deals on drinks during happy hour.Come on down and check them out for your self.
Definitely need more employees wait times are ridiculously long
The customer service is horrible. They take at least 5–10 minutes on your order. The station where you park your car and order always takes forever for a employee to respond. Anytime I want to get boneless chicken wings it’s always uneven with the sauce all the way on one side and takes a few minutes to cook. An employee was yelling at a customer before also. The food is kinda good but expensive
Drive threw hella fast if you got time then drive in is perfect
Great choices in food and drink, but slow service. I think they need more hands kin the mornings, and evenings.
First time at this location, came through to get a cream slush and some tots. 2 stars for handing us a sticky cup and sloppy preparation of the drink. Slush was leaking all over from top cover. Tots were perfect almost to perfect 🤔....
They never never never have onion rings each time Ive been there its always, were not serving at this time, oh Im sorry we ran out, or my personal favorite, The guy who makes them in the morning didnt make enough. Oh wait this has happen before? Well we just sell out of them so quickly maybe if you get in early youll get lucky. I mean really? Ive lived in a metropolitan area and never has a Sonic ran out of onion rings. Looking to contact corporate and see what is going on.
Only person that was parked and didn’t see anyone else parked to order and it took 18 minutes to get our order which was wrong once it finally showed up. Bathrooms were disgusting, literally looks like the sink and toilets haven’t been cleaned in a few days minimum likely longer.
The customer service is regularly fast, lovely vibes, super nice staff members. Will return here again when I get in town.
Food was great but I waited over 45 minutes in the drive-thru just to get my order. I was the only one in the drive-thru. 3/5 starsEDIT : Once again I was the first one in the drive thru and somehow they still managed to have me waiting for about 50 minutes. I think theyre trying to break records or something. 1/5 stars
It was good idk about driving super far is worth it tho
Cashier was super rude, they forgot to give me my drink and I had to go through the drive thru again because they are only taking orders through there.
I like Sonic. The food is usually good and the place has a neat vibe.
I really liked the idea of a Sonic in Delano when I heard one was opening up. However, after a few years of continuous disappointment, Ive thrown in the towel. The service is by far the worst service in Delano. Im serious. I always get nasty states from the employees. Its like Im being shamed for giving my money to them. My orders are never right. If you want Sonic, go to a different town. Tots and a hot dog for three bucks isnt a bad deal though.
Its the least amount of parking stalls of any Sonics Drive-In Ive been to (3 in Missouri and 8 in California). The cashier taking the order was slow (per usual with Californian Sonics). The food was off from what was ordered even when the receipt and big screen clearly stated it. I recommend you come with a ton of patiences and love for these poor souls with lack luster skills in retail/fast food work.
There drive thru is fast if youre short on time.
First time coming here I love the shake strawberry cheesecake was awesome
SUPER slow, rude, and to top it off they forgot our order. After waiting for more than 30mins we finally get to the window, and said they didnt have our order without an apology.
Milkshakes are always down especially during Happy Hour or at night when theyre half off. Drive thru lines are waaayyyy too long.
Cant go wrong if youre in the mood for a good burger.
Long wait times. No Minis sizes sold here.
Come here often for shakes, but never seems to fail on the wait time, which is usually 10-30mins. Great shakes, horrible wait time.
I love it there..staff are so friendly especially delfina my favorite
Order online to get order alittle faster
Horrible service. Waited 40mins for a mini shake for my son. Needs better management.
Drive thru is slow af... Probably the slowest in the nation! Lol GET IT TOGETHER!!
I love sonic .. I just found out they have green sweet tea and its delicious and refreshing
They take a while and the girls didnt give my change right I told her to fix it still didnt give it right 🙄
Love their onion rings. And the ICE.
Great place, but sometimes takes too long to get your food ready.
Food is awesome!!! Yet service is always slow even when theres only a phew clients
Came around 12:30 pm and it took about 12 minutes to get my order in which turned out wrong! I ordered a cheeseburger, jalapeño poppers, fries, popcorn chicken, corndog, and a nerds slush. I will never come to this Sonic again and wouldn’t recommend this place to anyone!PROS: NO cars (just me)CONS: NO cheese, NO sauces, NO nerds in drink, very slow service with four workers inside!
Ordered a double cheeseburger from the deal menu.Which at almost $3 doesnt sound like a deal but the worst thing was the dried version of 2 patties which only needed less than 3/4 of the bun.Definately do not recommend.
The food is good and they accommodate to your ever need.
Happy Hour best spot for drinks and finger foods.
Wait times are always long, even if the line is short. Food is sometimes too greasy.
This trip was just to get a bag of ice! My wife loves the ice from Sonic! $3!!
Recieved my $7 Asiago Chicken sandwich ice cold, they gave me a hard bread and the chicken was like taken out of the fridge, for 7 dollars I expect at least something warm. Who ever is incharge at this time 11:40am or the cook needs to get their S**t together.
Who doesnt like sonic?
They take forever to give you your food i took 1 hour waiting
Ok... if you are here (Delano, CA) and not a lifetime resident, or just visiting... We can always rely on Hometown American Franchise to provide handmade ice cream shakes.
Sonic Had always been my favorite place to go eat especially since I crave it alot with this pregnancy..untily today when I got my order and my drink had black worm looking animals in it l. Its discusting! Fix it people !
I was so disappointed. I waited 15 minutes and no one would take my order or the other vehicle a few parking spots over. I left and went to Jack in the box. I pressed the call button 3 or 4 times and it would just say I will be right with you in a moment. What is the problem. Do they not have enough employees?? The second time this has happened there. I will not be returning to this sonic.
Customer service is pretty horrible. They dont greet you ever. On one instance I when to drive through and no one was taking my orders I said hello? And a manager answered and instead of taking my order, he asked me why dont i wait until im answered before saying hello. This manager was a young kid and i actually called the store and explained to him not to ask those kinds of questions. Its just not professional or appropriate. Didnt make a difference. Customer service still sucks. Just gotta wait until they build another sonics or get rid of this staff.
The food was fantastic and the worker was very helpful
Nice service and quick thanks sonic!
This sonic is the worst in the entire nation. Twice in a row I have came to get a slushie and both times they say they are closed when it clearly states that they are open until 12. Horrible service and the girl who works there is very rude. Never have problems with sonic never even write reviews but this is just horrible. Negative stars.
I Dont recommend coming to this place unless you come here for a rest stop, and dont mind waiting for 30 min for your food.
Really great fast service, friendly staff and decent quality food
The hours for Sonic state that theyre opened up until midnight, yet its barley 10PM & the lady says Sorry, were closed its a Friday night, there are other customers there as well, yet they choose not to attend anyone & close down the restaurant?
They work slow
I orders a shake and I literally had to wait so minutes and on top of that it was super melted. Never going back there again
Yummie food & drinks especially da shakes
Low staff. Not enough to keep up with orders or cleaning the outside patio areas and eating tables. Long wait times
Every time I have ordered here, there has been something wrong with my order. Whether it being missing items that have been paid for or downgraded sized from what has been paid for.
Great service and customer satisfaction.
Good food, friendly staff.
I love the slushies
Good food with a nostalgic feel
Its a hit and a miss with what you order from here. I ordered chili cheese fries and a breakfast toaster with no cheese. The breakfast toaster still had cheese and the chili cheese fries looked as if they had been sitting there for hours. I couldnt take it back, because I had ordered ahead on the mobile app, so I could eat it on my way to work.
30 minutes for a couple dollar burgers terrible service waste of time and money