We didnt actually get tires here, but I give them 5 stars because they were so helpful. We were traveling through New Mexico when we got a flat tire. They didnt have the tires we needed but called around and found somewhere that did. They really saved us a lot of time and frustration looking for tires in an unfamiliar area.
Our alternator died when we were passing through on I-10. I came to Big O first thing on a busy Monday morning and they worked us into their full schedule and got the repair done by the time we had to check out of our hotel. I’m so grateful to them for getting us back on the road quickly!
Ive been driving from Silver City to Deming Big O Tires for several months-Ive gotten great deals and great service every single time. Every person Ive dealt with from the girls in the front to the techs in back are always knowledgeable, helpful and friendly!I dont know if its normal for them but it seems like every time Im in there they are bombarded with emergency flats and Ive never seen them turn someone away. They also get them back on the road quickly while not effecting my service at all. Keep up the great work 😊😊
Totally awesome staff. Treated us with courtesy and respect.
I have been a customer for Big O Tire for a long time, prior to being a customer in Deming NM location, I lived in Las Cruces NM and was a customer there.I was a happy customer with Big O Tire in the Deming location for the past 3 yrs. until now and have bought 2 sets of tires from this location. However today I had my car taken in for an alignment check, Big O had done an alignment not even 3,000 miles prior on my car that had tires on it that were not even 1-1/2 MO old. We noticed a tire was bleeding air so we decided to get it repaired at our local place down in Columbus NM but the tire place noted that the tire was bleeding because of them being worn out to the wire. So I obviously bought the car new tires not at Big O, however I did call them to let them know about the incident, I assuming something had gone wrong at the time of alignment. I wasnt even upset I had lost a set of tires. All I wanted from them was to fix my alignment and make things right. I obviously knew this could go two ways, blame the customer for the issue or they fix it. They claimed the car had been hit, or involved in an accident or that it had gotten a large pothole which in return the alignment thrown off. Which none of the above had happen. I do have to mentioned that at the time of the initial alignment repair they had told me they needed parts replaced before completing the alignment which I agreed for them to repair and proceed. Which later claimed a never mind no parts only one part needed to be replaced. they showed me the paper work of when the alignment was done that the car left from the big o facility with a good alignment, this doesnt mean that the alignment couldnt of been thrown off because of a poor service. For those of you who know me, know that I like to do things right always zero shortcuts.... Anyway long story short Im very dissatisfied with their service that cost me not only a new pair of tires but another alignment which I will be taking my car and money elsewhere. It deeply saddens me to write this review, but customer service is the KEY to any business. I dont play pointing, when I know that they car was not involved in an accident nor mistreated in anyway. there was no reasonable answer from Big O Tire to me of why I should pay them again for the alignment nor of why my alignment was off other than blaming me for the issue.
I work for big os and Ive never had a better employment the owners and my co workers are great people very family oriented and professional Im enjoying meeting new people everyday I would like to send out much love and respect to my work family at the deming big o tires thank you for the opportunity. 5 stars
Just got home. Real happy with their service...in a word fast and done right.
Very nice and helpful. Will always buy our vehicles tires here.
Truly appreciate the kindness and honesty of strangers. We had an issue with our tires wearing oddly. We had Big O check them out, but instead of having us buy new tires, he suggested that we check out the wheel bearings and tires when we get to Florida. There was no eminent danger.The tires are only two years old.Thank you for your honesty!
Excellent and quick service for the blown out tire on our RV. Thank you so much
We had an unexpected tire change necessary on a holiday weekend and Megan got her crew right to it. Two new heavy duty truck tires on the rear of our van and we were back in business, thank you!!! We have put a few thousand miles on them already since Labor Day. :)
Quick semi truck tire repair. In and out in 30mins. Thanks!
I cant say enough positive things about this Tire shop. I came in to get the air pressure in my tires checked in our RV before we began to drive back home from NM to NC. Paul, discovered I had a blown tire on one of my dual tires in the back. They actually had a new tire in that size in stock. If my other tires were in good shape I would have been able to just go on my way in about 45 minutes from the time the problem was discovered. But their service and their prices were so good, that I had them replace all 6 of my tires. Thank God I did...It added another day to our trip home, but it was definitely worth it for our safe return trip. Paul discovered my front tire had a nail in it. That could have been really bad at high speeds. Everyone I dealt with at this store was professional and excellent. I would recommend buying tires here to anyone.
Big O Tires in Deming, NM came to the rescue when we blew a tire on our motorhome and limped into your store just minutes before closing time with another tire starting to separate . Your staff rounded up the tires we needed & stayed late to install them. Gave us some much needed peace of mind. Thank you all so much!
Driving from Texas to LA and came out of the Holiday Inn in the morning to a flat tire! Topped off the tire and drove to Big Os. Got immediate service, taking off the tire, patching it and then had us on the road asap. Excellent Service! Excellent turnaround! Super Happy with this store and its employees!!!
Its been 3 1/2 Years since I NEEDED your help. But, Big O came up in conversation and told them my story. So, I decided to come here and tell it. My car hit a 5 gallon bucket lid, causing plastic pieces to cut hoses, puncture the radiator and break the fan blade. I was towed in late in the day...and they started on my car the next morning and had me back on the road later that day. In this situation they couldve taken me to the cleaners, but instead got me a generic radiator and did only the necessary repairs and go me back on the road for under $300. Much respect for this company. They of course, were super friendly. THANK YOU.
Very helpful and friendly staff. Took care. Of all my low tire pressure and gave me a new accurate pressure gauge.. will buy my next set of tires there
Awesome service. They dont mess around,get your car in and they get it done. Very happy customer.
We needed a new trailer tire. They had it in stock. They mounted it and sent us on our way in less than 1/2 hour, and the tire was a heavier-duty version (Load Range H) of the one it replaced (Load Range E)...for less than the cost of the original! Great service, friendly people!
These guys are GREAT!!!I highly recommend!!Affordable, accommodating and friendly!
Great service! The women at front desk extremely knowledgeable. Recommend highly.
Got a flat driving down the road. This was the nearest shop. They got us right in and patched our tire. They even torqued the wheel to spec and everything. Great people! Great service!! Great price!!!
Excellent and friendly service. Fair prices and we didnt wait too long for a tire change. This was the easiest repair experience i have had so far. Thank you!!
We needed RV trailer tires replaced plus the spare and they had us in and out within 75 minutes. Great service and friendly people and the price was right
6 - 23 - 19 Nice 4th of July sign! I always like your guys signs, and God bless America at the bottom is truly appreciated !
As luck would have it I showed up shortly before closing time 😬, Cal and the guys at the Deming Big O stayed late to fix my problem and get me back on the road. If not for them my trip would have been ruined. Thanks again for your help.
Took a flat tire in they had it fixed and I was back on the road home in no time at all
Ive always had good experiences with Big O tires in the places Ive used their services. They are professional and fair on prices.
Very Good Service And Good Work, I Will Be Back
I took in a flat tire on a Saturday and they took care of it right away, friendly service as well.
Great service and reliable place to go on town
Awesome service! Willing to check air in my tires for free.
By appointment only...
Reccomended. Fast service.
Super good folks there. Fixed our flat caused by a nail
Excellent and fast service, would highly recommend.
Good friendly service
Got tires.
Great service. Was able get 2 new tires at a reasonable price.
Fast! Cheap! Helpful with questions! And they work on RVs which is kinda rare. Love the Big O!!!
Locally owned and operatedFair prices on tires and labor.
Very nice people. Helpful and fast.
A team!! That works well togeather to get it dont as best and as soon as they can and is super friendly!!
Not a Discount Tire, but they took care of me. Good thing they had one tire in my size and could repair the other. Mesquite is a B!+#$...
I want to be a customer but always have to double check now, After tires rotation stripped and missing lug nuts almost loss tire The border patrol saved me by pulling me over at check point. I felt wobble but missing 3 studs and being towed home another friend went back because loss hub cap, missing lug nut on vehicle after rotation. Get your sh** together. Your a local company doing lots of business.
Bad service
The best fastest service i think ever great prices everyone is very professional and nice great place to stop if you need a tire heading down i10 thank you
I have had excellent luck with Big O, its the only place I bring my vehicles
They fit me in same day and helped me out. Great and friendly service.
They ordered the tires that I needed and had it in stock and mounted on the rim that I left, a good tire for a reasonable price and really fast service
Good people
Had low tire pressure. They inflated tires and rotated them. Fast service. Friendly people.
Great people to work with on car and truck needs and services.
Great service, friendly personnel.
They replaced a lug nut and oil drain plug that the last place screwed up. The additional parts were only $3.00 and the service we excellent!
I thought if I bought tires from big o that flat repairs were free
Theyre okay they fix my car at little expenses but whatever
Fast, friendly staff, great job every time.
They are always polite and take their time for you even if you just need something looked at.
Excellant for a small town tire store
Great prices, fast service.
Over priced
Very friendly and quick service
Good price on tires. Friendly staff.
Good costomer service and fast service.
Quick and fair price
Tremendous experience
Good service, good updates
Didnt have what I wanted and I needed a trailer tire. No warranty on a two year old tire with less than a thousand miles. Separated tread and replacement is on my $.
Good people polite and quick
Good service.
Best shop in town
Fast friendly expert service
Friendly, fast service.
Fast and friendly.
Fast service love it
I worket there
Great people
Very helpful
Great service