If I had the option to select no stars, then I would in a heartbeat. My elderly parents bought lumber from this location recently and had a terrible experience.My parents speak English and Spanish but prefer to converse in Spanish being that it is their native language. They approached a senior staff member (older in age) who spoke in Spanish to two previous customers. Well, the staff member refused to speak in Spanish with my parents.A younger staff member stepped in upon noticing the situation and took it upon himself to assist my parents in Spanish.I am contemplating reporting this discrimination to the BBB.---Update 9/30/2021I received a response to my review submission in a promptly fashion.I have faith that Daniel, VP of Marketing will address and remedy the situation. Thank you.
My wife and I went to buy screws for a patio deck she has me repairing and every one was really nice and helpful specially Joey and joanna 👍👍
Excellent, they had what no one else did and it was affordable, people atre friendly and knowledgeable
They stayed open later, so I could finish my shopping without any complaints, and with a warm welcoming smile! Thank you!
Staff was helpful in finding the supplies I needed.
Poor servce, I didnt feel welcome. I will not return to this place at all. Now True Value up the street are all good. Helpful and with a smile. Thanks True Value.
The staff here is very helpful finding what you need.
Staff was very helpful, kind and knowledgeable. Great place to get your supplies for most projects.
These ppl r rude and not very customer friendly they could be alone nicer to there customers i would go to cruses bf i shop here
I dont shop very often at Foxworth. Sometimes I cant find what I need. So its not my go to store.
I like foxworths I go there all the time its the only place to get materials to build with here in Deming the people are always friendly too
Had no issues with my purchase of wood. Went inside to check on a couple of windows. I measured the one in the home 36 x 36 was looking a guy came out of the back asked if I was finding everything ok. I explained what I was looking for, and in a very condescending attitude, they are 35.5 x 35.5. So I am ok cool, had 2 there one was missing trim. Ok, when do you think this can be replaced? His response was very e have more important things to do. Ok, so do I. Rest assured I do not need or have I ever needed foxworth. But I do support local businesses, But this one I refuse to support. I can dive to Las Cruces.
Good service from the time we walked in the door all the way through the time they delivered the product!
Why dont you u post negative reviews?remove this from my front phone cover.terriable, remove it from. Front of my phone n I wnoif Im l caught up why dont you post myco..et on Foxworth & Galbraith? Or at least take it off my front page. You only post what pleases you?
Bad customer service. The lady at the front counter has a really bad attitude. I came from T or C to pick up a window and they will not price match there own store. I paid $110 for the same window in T or C and. $120 for it in Deming. I will not come back to this Foxworth. Makes you think about just going to the big box stores instead.
Excellent every time! Grateful for our small town 1st class service.
Very helpful, small town hardware store. Friendly familiar faces.
Thank you Foxworth!Great discounts and savings!The best customer service and management!Thank you Adam.
Awesome service great product
Good hometown hardware store. They had what I needed.
Very nice store, very good service, fond very thing i needed, will be back for sure, will tell all my friends about my good service i received today
Its good. Thanks
Low on inventory, although I did find what I was looking for.
Great hardware store and awesome store employees. Very helpful and courteous. So much better than True Value.
At first I was frustrated I could get no one to help me. I asked several different people for help and waited 20 minutes. Just when I was going to leave and go to True Value a young man came over to help me. He got my paint mixed and told me where to find other items I needed. Dont even ask the dude in kitchens for help cause he DISMISSES you with a hand wave. The young lady at the register is sweet and the yard man was awesome and very helpful. I gave him a tip. Never had I had such frustrated experience at foxworths before. I have always had a better experience there. This morning must of been an off day...but that dude in kitchens just pushed my buttons! Heck, he probably does not even know how much he pissed of a customer cause he is so clueless.
They have many lumber needs as well as equipment for household use.
Prices are higher than in Silver City. Culled lumber is much better in Silver City. Some culls from Silver City is better than the standard stacks in Deming. Folks at Silver are more friendly and helpful than in Deming.You always HAVE TO ASK to get help loading in Deming. A little the same in Silver, too. Maybe it is SELF SERVICE. I dont really know the policy on that.In short, if I were closer to Silver City, I would never set foot in the Deming store.
They have it all - basic remodel, fixes or new construction!
Pretty good stock, Adam and other sales are very helpful
I was surprised to see all that they had and a nice selection too. Prices werent overly high and if you consider your time, not to mention traveling and soaring gas prices. Most of the sales associates were helpful and new about the merchdise. I consider my visit good, no great. I for sure will be shopping with Foxworth-Galbraith again soon! Thank you for being here.
Your employees are great. But what I have a problem with the company is when you give a GIFT for 25 percent off you limit the days and products that can be purchased. In essence it is not a gift. It is better I never receive any more of your so call gifts in the future. It is double talk and false.
There is a man by the name of Daniel, he is the rudest person, has no business working with the public. First time I thought maybe he was having a bad day, but it happened again. As old as he is, he was never taught that his paycheck comes from the customers. We always hear buy local, but how can you go back when you have a person like that with such a bad attitude.
Great
Friendly staff. Had the supplies we needed. Easy return even though I only had the receipt from my debit card and not the itemized invoice. Had items Tractor Supply did not.
Knowledgeable staff, accommodating for special needs and if they dont have what you are looking for they give a good referral. Yard staff held you find and load. Solid four stars.
Any time Ive been in the store they have been helpful. Adam from the paint department is very helpful. Usually dont have to wait very long if I need assistance.
Although relatively small, they ALWAYS have what you need. The employees are helpful and know the store well. Fellows out in the yard are extremely nice, polite, and do a hard job (such as loading bags of Sakrete) cheerfully. There is no need to search beyond Foxworth in Deming. Good job!
High prices, cheaper to drive 60 miles to a Home Depot.
I went in looking at what kind of deals they had going on. And was given gloves and a tshirt. Cool
Got great service today, as I usually get there.Adam helped me save a bit of green and was knowledgeable of his craft. Thanks Adam, you are an asset to Foxworthy-Galbrath.
Went there to day no one working wearing a face mask will not go back soon
The online information for building products is the worst in the industry. This company shouldnt waste peoples time to find out their web site doesnt show available products at a local store. Stop wasting peoples time an post product availability is in store only.
Great service and I love that lumber prices are going down.
Anything you need in way of a lumber yard, you can get it here. If its not in stock, they are very willing to order it.Contractor or rancher or just a home owner, they are very willing to help. Even have in stock parts for mobiles and RVs.
They are very helpful, and professional, the yard employee was exceptional
The personnel there were most helpful in helping me find everything and I really appreciate having things so close to where I live
Heres always someone available to help and direct you to what you need.
Only place in Deming for lumber
They are the best. Employees are helpful and friendly
We are always impressed with your excellent customer service at Deming Foxworth.Thank You for being part of the positive experience in Deming.
Good place to find home improvement items 👍
The employees there take their time to answer your
Easily one of the best stores in Deming. The employees are great and extremely helful!
The store may be small, but service and knowledge is LARGE!
Helpful employees, good hardware and lumber store
Looking for minor household electrical repair parts. Good customer service.
Dan and his crew are very professional, friendly and always willing to help answer questions and make suggestions on how to get my home projects done. I have not done anything large, but would trust them with advice.
Usually get what i go for... workers are nice very helpful...
A bit pricey, but the people are helpful.
Did not have what I needed
When I am in the Deming store I know I can get the help I need selecting the products I need for my projects. The floor staff is knowledgeable and friendly.
If you want 2nd rate lumber it is here. Prices retail or more. Friendly staff. When youre the only lumberyard in town this is what you get.
Dont call me Jimmy please. Good time shopping at your store!
I was just there to collect ideas.
Thank You Adam!!(Paint Dept.)Excellent service💫Very professional 🌟
Hard to find help with what you are looking for.
Sexy
I had a great experience,to bad you dont have lower prices like home Depot and Lowes.Cant wait for that new Home Depot to open up.
I might a little biased since I work there but I think its an awesome place. Come on in and see us.
Just wonderful every time I go in just wonderful
Always a great place to shop...
There was no customer service.
As we walked in we had no idea what we were doing thankfully the guys outside helped us find the right size of wood, fence and eqpt we required to complete our yard project. Thank you for all of your help.
Very helpful staff
Have really stepped up for us.
Was very helpful
The Deming staff are knowledgeable polite and friendly.
Exelent
Should have more cashiers and even if they dont have any one coming in managers should be on registers to help get people out fast
Saved 50 bucks by going to sun valley
The only place to get lumber and building supplies around here.
Not as helpful as True Value.
The service was a little rushed. But it was quitting time
I Shop there often
Wouldnt go back unprofessional very rude
Fast service always helpful
This is about the only place where you can shop for home improvement projects in town.
Great for home builders
Helpful and knowledgeable staff
Very professional and personable 💚
Awesome customer service
Very helpful
Good prices
Very helpful employees
Same things ..
Greatest prices in town
Expensive
Good
Process and procedures are antiquated
Good employees