I just had the pleasure of buying a bike from Freedom Powersports of Denton. Carl was the salesman who helped me. He was very knowledgeable about the bike and answered every question I had. He never pressured me at all. Leslie the finance manager was so gracious while I worked with my bank to get the financing completed. I would recommend them to anyone looking to purchase any motorcycles or ATVsWhat a great experience!!!
Freedom power sports Denton was one of the best experiences I have had. When I walked in I was greeted by a young lady named Emma who was very helpful in getting me what I needed to purchase from parts. She took her time with me and made me feel comfortable and while I was there I thought about trading in, I had some finance questions so sh was able to get me over to Leslie in finance who I could tell had a lot of finance experience. She answered all my questions and gave me several options. I will definitely be going to them for my future purchase and telling all my friends and family to purchase there!
I came in recently to purchase a four wheeler. Leslie was able to get me financed with minimal money down. She made the paperwork process very smooth and quick! I called back a few days later with questions and she was there to help with ALL of them! She was VERY helpful! I will definitely recommend freedom power sports!
I worked with Carl at the Denton Texas location. He was prompt, professional and timely. I would put my sales experience at a 10/10 !! He is a great communicator and the service service team was also amazing. If you’re looking for a side-by-side Ithere is NO BETTER sales professional than Carl W. I approve this message!! 😎
True professionals! Paul and Leslie were extremely polite, thorough and helpful in helping me get the bike of my dreams. Everyone else there also seemed happy and engaged in their jobs. You dont see that too often these days. Kudos!
Brandon, one of the services advisors, made me and my boyfriends experience here so amazing I wish I could put 10 stars. I don’t know much about bikes and he was very knowledgeable and my boyfriend said he had the best services of anyone he’s worked with out of the Freedom company as a whole. We will definitely be back to this location to see Brandon!
Emma in parts is so sweet and helpful! The sales staff is amazing And very knowledgeable, The lady in finance defiantly will help you get approved with the best rates and the GM will go above and beyond to make a deal! Go see this team in Denton, they will take good care of you
Leslie in finance Made my purchase so easy-going and stress-free. I would definitely recommend buying something there even if it’s not the best price on the market you will get the best efforts in finance and be treated fairly and respectful. Thank you again Leslie
Freedom Powersports in Denton is the best!! Brandon Humphrey has FANTASTIC customer service and a large knowledge base in the products and services they offer. Mr Humphrey is always friendly, efficient and a great team player in a group of experts to help find what you are looking for!
The finance manager Leslie did an amazing job! It was one of the smoothest and best experience I have had in the financing office. I would definitely recommend going to Freedom Power Sports in Denton!
I recently went in to my local store in Denton, had a few questions, as I new to the jet ski world. I was assisted by a very nice young lady by the name of Leslie, Ive never felt more comfortable asking questions. She was amazing. Ill definitely be back, looking for Leslie!!
Huge side by side lover. Salesman Paul was a huge help. Highly recommend going to him for all your power sport needs!
Had a great experience last week. Leslie was very helpful and knowledgeable. Will definitely be back!
I was in freedom Powersports of Denton the other day and I ran into a lovely lady named Emma To get a part for my Ride she was very helpful as I was leaving I saw another blond headed lady turns out to be Emma’s mother Leslie what a great company to employ both mother and daughter my business will continue to go there ….. Great job ladies
I love Leslie! She is a hard working woman and very good at what she does. She is the best!
I had a lovely visit. Paul, with the sales team was very knowledgeable and I couldn’t walk away without investing in a sweet new ride.
Absolutely the best place to get your riding needs taken care off, the staff is amazing and friendly and very helpful. Leslie Haynes can definitely get you into something go see her today.
Stopped by just to look and get information. Very friendly and not pushy. Leslie was very helpful with financing options!
Brandon is amazing!!! Definitely our go to for service! When we are ready to make another purchase, Freedom will have our business because of Brandon!
I had an amazing experience here. I came in to just browse and learn more before I buy a bike and Brandon Humphrey was extremely helpful, knowledgeable, and an all around amazing help
I was nervous at first at wanting a ryker.. but I walked in and Leslie made me feel so much better when I came in and she got me approved super quick!! 🥰
Brandon H really went out of his way to make sure we had everything we needed! Will definitely be returning for all my motorsports needs and telling all my friends and family about howthe fantastic Freedom Powersports team
Leslie was awesome at answering all my questions and getting me all the information I needed! Thanks so much!!
Leslie in finance was very helpful answered all my questions and Emma in parts was awesome she showed me some upgrades for my bike
Highly recommend you see Leslie in the finance department. Shell take great care of you.
I came in to look at ATV’s and to learn more about what would be the best option for me. I talked with Brandon Humphrey and he was very helpful in informing me what was the best for my money.
Leslie was amazing!!! Can’t say enough good things about her customer service. She will defiantly be getting our business again!
I recommend Freedom to anyone! Leslie was super kind and made the experience very comfortable.
I came in to look at bikes needed some advice on financing. Leslie was able to answer all my questions, and was very knowledgeable!
Very helpful and amazing customer service. Freedom power sports is the way to go. Emma!!
Bear place to get a new ride. Leslie is the best sales women ever. Yall to see her and get taken care of.
Brandon in parts is very knowledgeable and helpful! He took the time to explain things and was very personable!
Leslie is so friendly and helpful! She is a great asset to your company!
If you want the best experience possible go to Leslie she is the best in the game Love her to death
These guys got it done today. Fantastic group of people. I highly recommend buying from this dealership. Go see James and Wayne very impressed. They even had my bike dropped off at the house so I didnt have to wait or ride it for the first time in the cold!OUTSTANDING JOB 100%
Absolutely love this place!! Amazing customer service especially from a young lady named Emma!!
Leslie Haynes… The best EVER. Soo much help!!! Would recommend her 100%!!!
Called and talked to Leslie Haynes doing some research on a future purchase could not be happier with all the information she had and how helpful she was. When I’m ready to buy I will definitely be seeing Leslie at Freedom Powersports Denton!!
Great buying experience. The sales staff ( Carl ) as well as the financing, and service team were great. I would recommend them to anyone that is looking for a new Indian or used motorcycle.
Love this dealership and the team working there.. They will take great care of you...
Leslie is your best employee! She goes above and beyond to make sure we understand all the ins and outs needed!!!
Leslie was very friendly, knowledgeable, and such a great help. We will be back soon!
Very happy with freedom. They helped me get in my 2021can am spyder limited. Wayne work hard to get me a deal and kept in contact with me through the whole process. Leslie made the process pain free and was very detailed. Of course Joseph you personally delivered my sweet ride to my doorstep. These guys are awesome if your in the market stop by and see them, awesome team.
Great customer service, Emma is very friendly and super sweet!
Go by and ask for Leslie!She is awesome and will help take care of You!
Excellent service and sales highly recommend over other stores Brandon in service great
Easy process on purchasing a new Can-Am
Great experience! Knowledgeable staff and easy to work with.
Go see my girl Leslie! She will help you out!
Thank you Leslie! You are amazing! 👊🏻👍🏻😊
Everyone ask for Leslie Haynes she is awesome!
Great experience. Gm, salesman and parts were great to work with.
Folks at this location was extremely helpful. They went beyond and above my expectations. They had the parts available.
Wayne was awesome. They kept my bike for me for two weeks while I waited to get back into town. They noticed an issue with the bike before I picked it up and got it fixed by the time I came for it. Would recommend them to anyone.
Awesome folks, they take care of you right.
Purchased a motorcycle online and over the phone misrepresented the bike on the phone told me you had an upgraded exhaust when I didnt and other things my helmet didnt come in time when they promised it would but they did pick me up at the airport but I cant recommend but
Ive been looking for a Yamaha SMAX for few weeks now and have a line on one at another dealer for $3,799 out the door (MSRP) but they wont get it for another couple of days. I called Freedom since they had one on their website (in stock) for $3,799. I called to make sure it was the out the door price like the other one. They wanted to add another $1,463 to the price!! $5,263!! Ive seen other dealers since Ive been shopping that want to add $500 or so to the MSRP and I dont even like that but nearly $1,500 is outrageous. I wont do business with people who try to take advantage like that.
Ok, first of all, I LOVE THE BIKE! I found this bike listed on another site, but I was then directed to the Freedom site. Although I live about 250 miles away, this was the exact bike I have been looking for, so I rolled the dice. Carl, (the salesman), not only took the time to text me additional pics, he answered all my questions and took a deposit to hold the bike. I drove about 4 hours on a Saturday to look at a bike that I had never even seen or heard running. Carl and the whole gang were very kind and professional, and the bike was just as described. They helped me load it up, and after another 4 hours home and a fresh battery, I was riding the bike to the corner store to fill it up. Thanks again Carl for a great experience, and I hope to see you the next time Im in the market for a great used bike! Bo
Went to visit & sit on my someday CAM AM Ryker 900 lol.... Seriously the bikes are beautiful. The guys working there KNEW the bikes and were NOT pushy high selling. They let me & my brother check out different bikes and l left sure that lm definitely buying one from them someday in the near future. Store was clean & abiding by Covid19 protocols.
Leslie Haynes is great !!
No problems got what we wanted!
Leslie is the best!
Here’s a 5 star review to the guys at Freedom Powersports of Denton. Was able to walk in, draft a deal on a Seadoo, with my employer and be off in a few hours same day. One associate that stood out was Robert Clark. He’s informative, more than the salesman in the craft, and was happy to do our thorough walkthrough of the craft and trailer.
Would not recommend this dealer, being from Oklahoma I dont pay Texas taxes, this dealership had me pay Oklahoma taxes, took 2 months to get my money and they still charged me $120 doc fee for not doing anything
They had the exact bike I wanted with super low miles for a decent price. Im way out in Oregon, but have made successful large purchases in the past from afar, but that was because the companies I purchased from were honest. That does not appear to be the case here. I was told the motorcycle was “basically brand new” with no issues whatsoever and after some back and forth, we made a deal and I was covering shipping and all that. When finalizing everything, their sales manager, Billy Leonard, had to send me a second set of documents because he forgot the AS-IS documentation. Because it seemed weird to forget and then suddenly remember (I know this is a standard doc when a vehicle is out of warranty, so not necessarily a red flag), I again asked if there were any issues with the bike. He again said there were not, it was inspected by a certified Indian Motorcycle Master Tech and everything was great. He even said he would buy it himself. No problem. I couldnt find what I wanted by me and they seemed good, so I went for it.Once I signed and paid in full, things got less good, but not necessarily bad...yet. I had to call them so many times and nobody seemed to have any idea what was going on with my title for weeks. They would say someone would call me by the end of the day and nobody would, so Id have to call the next day. That happened so many times I couldnt even give a number because I was in a time crunch. When you buy a vehicle out-of-state, you only have a small window to register it before you incur additional fees. In my state, that window is 30 days. 3 weeks after purchase, I was still calling them to try to get this into my hands to transfer it and only then did someone FINALLY tell me that they didnt even have the title. Had anyone let me know this, I wouldn’t have been spending all my time contacting them and when I mentioned that to the woman I was speaking with after the weeks of no real answers from everyone else, shd DID ultimately rush me the title as soon as she got it with little time to spare. Needless to say, the motorcycle shipping company I used actually got me the motorcycle faster than I got the title, so I had a motorcycle sitting here with no paperwork to show that it was mine.Cut to the first ride I took. I ended up with fork oil all over the front of my left shin, on the gas tank, down the left fork, and on the tire. Luckily, not on my brakes. I figured maybe dirt had settled around the seal from being in a shipping container for a couple weeks, cleaned it up, cleaned the seal, and there were a few little specks of dirt so I figured it was no biggie. Took a little ride around my neighborhood, and it seemed fine, but didn’t have time for something longer right then. Since I don’t have days off when the DMV VIN inspection place is open, I asked my husband to take it over for me the next day and to check the seal when he got back. Sure enough, more oil. I emailed the person I’d been dealing with at Freedom Powersports and *crickets*. I asked if there was any front-end issue that wasn’t disclosed to me because if they straight-up lied to me, their AS-IS disclosure is bunk.I called my local-ish Indian dealer and asked someone in their service department about it since I don’t have space to be taking apart the front end of my motorcycle. They said it sounds like I need new seals and there really arent many reasons that a 2017 motorcycle with only 3k mi on it should need new seals but they’ll take a look. I can’t get in until next weekend, but if they need to be replaced, it’s a $500 repair on a bike that was sold to me as, “basically a new bike.” They also said they’ll look over everything else and document any other concerns. I’ll update this after I get over to the Indian dealer next weekend, but I’ve bought and sold large items long distances before and it’s never been quite as complicated as this, and I’ve never had any mechanical issues that I couldn’t get answers about right from the start.UPDATE: first oil change showed that both oil plugs are stripped. This sucks.
What a great experience I had! These guys were so nice, so polite, and I got a great price to repair my tire! They got it done super quick too. I highly suggest this shop!
Awesome place. Will tell everyone to go there.
Marci is amazing! She has always given us the most amazing customer service and thats what keeps us coming back! We will ALWAYS buy from this location as long as she is there!
First, let me say that my salesman was amazing (Rebel). He was extremely friendly and the office manager was friendly as well, Wendy. I think the technician could use a bit of customer service training and maybe a work uniform that way customers know who he is. I went ahead and purchased the bike I wanted and Rebel, I cant say enough about. All around great guy and he will definitely be the man Id want to buy from again. I will definitely recommend him in the future and my buddy is wanting a bike. I will be referring him to this dealership. Keep up the service guys!
I was ignored by the sales staff very rude
Really cant say enough about Billy Collazo. Billy put me in brand new skis at an excellent price and really went above and beyond. I had previously purchased skis from another store and I wont mention any names but the other store was nothing but unprofessional... Billy more than made up for it and has earned my business wherever he goes for life. Thank you sir.
The selection they had was very nice I also talked to Benny it was very knowledgeable in the power sports if I had questions he had answers going there and check out their crew theyre pretty nice
Sales team is on the ball, fair numbers, excellent service. Love dealing with these guys. Matt (sales manager) is very knowledgeable on anything with 2 wheels. If youre going to buy an Indian, this is the place to do it at.
I never buy anything at this place the sales man JAMES is the must unprofessional person the i ever deal whit, he lie to you the day of the sale in the denied evrething when you come back whit problems,he dosent even want to talk to you in when he talk he lie in lie worse experience the i ever had was here to fix me problem i had to talk to the general manager of powersports stay away from this place or at list the salesman JAMES
Billy is super nice, it was such a pleasure to do business with him. Everyone was so nice. My son got a awesome bike.!
Loved checking out the Can ams.
Amazing staff. Beautiful showroom. All the vehicles you need fir great outdoor adventures.
This place is excellent I cant say enough good things about Freedom Powersports. They got me approved for the bike I wanted, and I was out and riding in no time! Expert service and Unbeatable prices!
Billy and all thier team super nice!! Purchased my can am Spyder from them.. they did whatever to get me the bike I wanted!! I definitely recommend them!!! Nice selection of bikes too..!
Love the service.... prices so good I bought the Dark Horse Chieftain....keep up the good work
BEWARE - They sold me a 2011Honda NT700, with 5K miles(Low for this bike but with a catch). Sales agent did not disclose the fault with the bike and sold a faulty machine that would not start within a week and costed me $900 to repair with a new Starter part, the bike had to be towed to another dealer. The Service manager Mat did not disclose the facts of the bike before selling, only after the sale I was told that the bike was not being sold since 2016.I was fraud ed with this purchase and they refused to cover part of the repairs.I was not able to ride the bike for the season. If they care about their customer and work with integrity, they would call me and settle this matter mutually.Very Unhappy Customer and BBB should be aware.
Went here to get oil, filter and gear oil for my machine. after having to go find someone to help, he passed me off to someone that had no clue about their products and was asking me questions. Absolutely will not be back.
Hands down worst experience buying a bike from them. First they lost the keys to the bike and promised to get a new set ordered for it. 2 weeks later still no keys. Called them and they said they were too busy and couldnt get around to it. 10 mins after I called them they finally got the keys ordered. The title I got from them had the wrong address so now I have to get it redone at the dmv. Had to actually call them and find out the had my plates in several days before when they said they would call when they arrived. I HIGHLY SUGGEST NOONE DEALS WITH THESE PEOPLE.
Best Freedom AROUND! Cool people! Great vehicles! Go see em!!
Leslie !!!!!