I love when you call theres still a live person and right away, no going through an automated system to get there. First Choice has always been super helpful making sure our office is always fully stocked with coffee. Whether thats in person delivery or shipped. Thanks Joselyn!
If I could give this company less stars, I would. Their service department is the worst that I have ever encountered. They miss service orders, they take DAYS to get any sort of technician out to fix machines, and in addition, they do not provide their technicians any kind of schedule. They let them go at their own pace rather than expressing which orders are emergencies, simple fixes, or etc. It is an incredibly faulty process that is horrible for customer service. In addition, if you need any help from your sales representatives, forget about it. They also takes days, and sometimes weeks, to respond. I do not recommend this company or their services!! They have officially just lost our business..
Very friendly and professional staff. We have a virtue coffee machine thats awesome. Great company
Good place to go get what you need
Great experience working with First Choice!