FANTASTIC work. My wife got in an accident and I knew exactly who to call. They came to our house to get her car, they helped her get a rental car set up, they REFUSED TO USE CHEAP PARTS and replaced everything with brand new parts and they also got Nissan to price match and cover the parts! I cannot recommend them enough. We have had our Armada back for about a week now and somehow it drives BETTER than when it went into the shop. Also, something happened during the whole process where the windshield cracked and we got a brand new windshield on the house. James and the people at ICS will take great care of you and ensure that your car is properly repaired and safe for your family.
James and his team at ICS Collision Center are focused on doing the job CORRECTLY. They are committed to representing their clients needs to the best of their ability, NOT the insurance companys interests. Honest, ethical, competent: these are all accurate descriptions of their company culture from the owner on down. THANK YOU FOR BEING SUCH A TRUSTED RESOURCE!!!
ICS performed all services in the utmost professional manner, their attention to detail and overall craftsmanship was well above expectations! I have a vintage Porsche and they matched the paint perfectly after body work. Car looks fantastic. Highly recommend ICS.
I brought my 79 C10 SCOTTSDALE to ICS collision center in Derby, KS after being done wrong at cheated by a different body shop in Mulvane, KS. What really stood out about ICS Collision Center was the professional way in which they do business. Both Tyson and James where extremely helpful in explaining everything it would take to fix the rust that was covered up by the previous body shop. They took before pictures of the whole truck and called me later that week. Between them and their painter Nate they found more things that needed fixed. The biggest difference for me is that they called me and discussed it with me before fixing anything, and where as upfront as possible with the price. considering it was a restoration project. The truck came out looking better than new and i will be recommending them to everyone at car shows.
ICS repaired and painted portions of my Ram pickup. The owner, James, was very knowledgeable and responsive and I was very happy with the repairs. My truck looks great again!
Best collision repair shop in the Wichita area! I would not hesitate to recommend James and the guys at ICS Collision to anyone who needs a quality body shop that wont cut corners.
James and all his staff truly care about doing what is right, not what is easy.When your vehicle leaves this shop it will be better than new.
I am so impressed with the recent work done on my Ferrari. James and his crew run a top shelf operation and went above and beyond for me. Very pleased with the results and their professionalism.
There is no one better than ICS Collision Center. The quality of work and customer service is nothing short of PERFECT. Everything Ive brought to them or referred to them over the years is done right without cutting any corners. This recommendation to anyone reading is coming from a mechanic who, without a doubt likes things done a certain way, and thats the right way. James, thank you for the incredible work you do for me, my family, and friends.
My BMW was side swiped, and ICS came highly recommended from a friend. I couldn’t be happier with the way that it turned out. From service, to quality of work, they were fantastic. Can’t say enough about how awesome they are.
Came in today asking if they could drill out 2 screws that were broken/stripped on my license plate holes. Andrea took the take and as hard as it look she didn’t give up. Just wanna say thank you! Highly recommend coming back.
Great customer service-everything as promised!
Had a rock from the road chip the windshield in our brand new Sienna. The folks at ICS attempted to repair, but with the location of the chip, it didn’t work out. So it had to be replaced, they did a great job! Worked out all of the details with my insurance company. All I had to do was sign the authorization for the work to be done. The bells and whistles of the Lane Detection and radar cruise all still work as expected after replacement. The fact that they did such an amazing job replacing the windshield ensuring it was done to factory specs, ensured I would have zero issues with it. After picking it up and heading down the road everything worked like it should! They even did some detail work on it when they were done. Above and beyond! Will go back again to them if we ever need there services in the future!
My first experience was with my 1973 Satellite Custom, the battery exploded and sprayed acid all over the inside engine compartment.Since this car is all original with just 42,045 milse, I was a little bit skeptical because James had just taken over the repair shop. Well it was one of the best moves that I let James and his people repair my car and some other areas, it came out more than perfect, all the paint was matched where it needed and faded into the original paint where you could not even see where they came together. Lots and lots of excellentcomments on how great my car looks. I won the Blacktop National with this very same car.After such a good experience with James and his crew, I had to take a 2011 KIA that I got from my granddaughter, who is entering college this fall. I had a 2012 Dodge Avenger that I switched with her because the KIA was a salvage car, plus my granddaughter made a turn to sharp and crunched the rear door and forced the front door forward, so it did not match up to the body when she hit the yellow pole, protecting an electrical box. James got on his computer and checked the salvage yards to see if he could find the doors to match, lucky he found two that matched the exact color, that were in good shape. We used those doorsand not only did James fix them perfect, he saved me money by not having to paint both doors.I would give ICS a 15 on a scale of 10 because they are working for me, the customer!!
Done my vintage and unfortunate accident cars of our family members. Always top quality and never a surprise or late. Best place for challenging high value cars in town or even less challenging mother-in-laws +10 years old, ... the best.
My car was stuck by a drone earlier this year. The person who struck my vehicle insisted I go to a large and well known repair shop in Wichita who would give him a discount because they were their sponsor. It took me forever to get an appointment with said shop, and I had to wait hours for assistance after I arrived for the estimate. Following the estimate, they were always too busy to repair my car, or had some excuse as to why they couldnt return my calls.Fortunately, a friend recommended ICS to me. I gave James a call and was able to set up an appointment for an estimate with no issue. James was excellent in communication and the estimate took a matter of minutes from beginning to end. They even took me on a tour of the facilities while I was there. After receiving the estimated repair price from ICS, I discovered it was roughly half of the discounted price from the aforementioned shop.I was able to set up an appointment with ICS and my car was returned to me less than 48 hours later. They did a wonderful job, paint match is exact, and you cant tell the vehicle was damaged. Furthermore, ICS went above and beyond by repairing a few other scratches that were not from the drone and could have been easily ignored. My car was returned to me cleaner than when I dropped it off--inside and out had been vacuumed and washed--and the customer experience was one of a kind. You can tell the entire ICS team truly cares about their customers and they are very affordable. I would highly recommend them for any repair!
I had the absolute pleasure of touring the ICS facility this week and was floored by the organization and cleanliness of the shop area. I have been in a fair number of body shops, and this one is for sure a gem.I havent yet had the opportunity to use the repair services at ICS Collision Center, but it will be the only shop on my mind for any repair needs, both business and for my own personal vehicles. What an awesome thing to have here in Derby, KS!World class repair shop!
James Wilson, owner and operator of ICS, and ALL of his staff, is passionate about doing good work! it shows from the moment you inquire about a service ICS provides. The quotes are timely and explanatory, the shop is meticulous and beautiful. ICS goes the extra mile in battling insurance agencies for their clients if they are mistreated, and are very knowledgeable in this area! ICS vehicles always look car show ready when they leave ICS!
I was Passing through, my vehicle was broken into overnight staying at a hotel.These guys were open early, took me in, vacuumed out All the glass, patched my window and got me back on the road in 10 Minutes. AND did it out of the kindness of their hearts. Can’t thank them enough. There ARE good people out there, these guys are top notch.
I hope my case is unique, however I cant believe that a local business would treat any potential customers of their hometown this poorly.My friend and I had extensive hail damage to our cars after a spring hail storm, so we took our cars to ICS for an estimate. They brought out a specialist, stating it was no cost to do so. My friend took the estimate and the car home to review, however they asked me to sign a release form allowing them to work on my car as part of the estimate. I didnt think anything about the paperwork, there were no obligatory statements on the document, and took my car home after the estimate.Later that week I got a call from my insurance agent asking me to meet him at ICS. Turns out the office manager claimed that because I signed a form allowing them to work on my car she then has the legal right to fix the car and bill my insurance. She threatened to call the police because of her alleged legal right, lied to my face and lied about what I signed and didnt sign, and tried to manipulate me into completing the estimate on ICS property where they could then charge me storage fees on top of the $3200 they wanted to bill me. I was fortunate that my insurance agent called her out on her lies, and that ICS decided to be more cooperative only after the threat of prosecution was brought up. They finally agreed to give me a copy of the paperwork I had signed after also giving me a $1000+ bill for the free estimate that was entirely free for my friend.My insurance agent worked out the bill with the shop and I didnt have to pay it out of my pocket. Unlike what was claimed by ICS there is no obligation to have a car fixed if they do an estimate on your car. Having this group lie to me and claim otherwise, lie to me so I would incur extra fees and fines, and charge hundreds of dollars for a free service just to spite me for not wanting to have my car fixed there is intolerable.I refuse to take my business here now and at any point in the future, and encourage everyone reading to do the same as well.
Had some minor dent repair done here and I absolutely made the right choice! It came out flawlessly, it was cheap, and the customer service was personable and speedy! They even went the extra mile in touching up other areas of my car without added cost. I couldn’t be more pleased
James and his team overwhelmed with their care, concern, and follow through. They are pros in every regard... first class work, a fair price, and they helped me successfully negotiate a claim with the insurance people. Im recommending them wherever I can.
James And Tara were awesome to work with. ICS was recommended to us from a friend. They did a great job and the Van looks wonderful no trace of any damage. The paint job is excellent also. I had timely updates from them and when I picked my Van up every person including James and Tara were cleaning the vehicle. James was polishing the van with a buffer, Thats how you lead from the front. I live in Newton but I will be taking my cars back to ICS for repair. Great work folks.
Best auto body shop in the business. Not only is their work first class but they also educate their customers and stand up to the insurance companies to ensure the vehicle is repaired the right way
Do not take your car here, the fact they have good reviews literally SHOCKS ME! I would not be surprised if they were fabricated.If you want to be forced to haul your vehicle to another shop to do the work they cant/wont, then by all means, waste your money here. But if you want good work done, look elsewhere. This shop is hot garbage.
ICS Collision Center helped us with major body repairs to our E350 shuttle bus. First, if is so difficult to fink a reputable company that is able to make repairs to a vehicle of this size, however they were not only capable, but they did an outstanding job. The communication throughout the process was impeccable, and the shuttle was delivered to us looking better than it has since we bought it brand new. ICS Collision Center and James Wilson went above and beyond, taking care of every detail and the customer service ranks in the top, which speaks volumes, as I deal with contractors and vendors on a daily basis. Thanks guys for a job extremely well done!
I just recently had my car repaired at ICS. This is the best shop hands down. James and Terra Wilson are the most honest, professional and trustworthy. Their staff are very professional and only produce first class work. This is the only shop to bring your vehicle for repairs. I will always use ICS
Love these people. They treated us like family more the customers. Recommend them to anyone and everyone
Very professional staff with quick service!
Absolutely 5+ ☆!!! I recently purchased a used vehicle which had damage that wasnt noticed until we washed it with high pressure washer. ICS not only fixed my vehicle but did it correctly and educated me as the client. If you want your car fixed properly by a group of professional, friendly, honest people. I highly recommend the TEAM at ICS.
ICS Collision Center did an awesome job on our 2008 HHR! They handled EVERYTHING and I didnt have to worry about ANYTHING! The work they did was OUTSTANDING! Everyone is so nice and helpful! Thank you Tera and James and the ICS Team!
A wonderful shop thats there to take care of the CUSTOMERS. If youre looking for an honest repair shop that puts the customer first, look no further. Amazing service, amazing technical skills, and amazing staff - I cannot recommend ICS Collision Center enough!
I have had the pleasure of utilizing ICSs services twice now. Their friendly staff, ideal location, competitive pricing and quality workmanship make car repairs way less hectic for the customer. Thanks for all the help Tyson!-Jim
ICS did a great job repairing and touching up a few spots on my 1974 Datsun. There were able to work with and retain 99% of the factory paint. Excellent work, highly recommended.
ICS has always provided me with incredible customer service. I have used their team for repairs to my personal vehicles as well as repairs on fleet vehicles. I am always impressed by the level of professionalism & the work completed. Great Company and Great People!
ICS was a has been a great experience for our fleet of trucks and trailers. We have had body work, welding, and new hitches installed. ICS gets the job done in the set time they say they will get done. The work has been above expectations! Highly recommended this body shop!!!
I WAS VERY PLEASED WITH THE SERVICE THAT I RECIEVED FROM ICS AND WOULD GO BACK IF I EVER NEEDED BODY WORK ON ANYTHING.
I just got my truck back from ICS and it looks great. They got the repair done quick and their email updates kept me from wondering what was going on with it. James and Tera were a pleasure to work with and I 100% recommend taking your car or Heavy truck to them.Thanks Again ICS!!
I have used ICS Collision Center for two unique painting projects. Both of these finished projects were completed, second to none. The craftsmanship and high quality finish on these projects were superior. But the most impressive attribute, that I feel James provides, is the dedication and professionalism to his customers. He truly works in the best interest of his customers. The professionalism goes beyond the front office and throughout his whole facility. I was overly impressed by the cleanliness and organization of his shop. The staff was more than friendly and accommodating. It is evident that each and every employee takes ownership in their quality of work. They were very expedient and thoughtful in the delivery of my project. I would have no reservation or hesitation recommending ICT Collision Center for any of your needs, from restoring projects to large fleet repair. You will not find a better shop.Lysle Price
The staff at ICS is always professional & polite. The repairs they have completed on our fire apparatus have been top notch and they routinely keep us posted of their progress throughout the repair process. Thank you ICS!
In May, I struck a deer and I was devastatedbecause of the damage to my truck. My husband, Jack, knew about ICS and we took my 2017 Ford F150 to them for repair.They fixed my truck perfectly and kept in contact with us throughout the entire process. If I ever need a vehicle repaired again they will be the ones to do it.Extremely happy with them and super friendly staff.Thank you ICS!!!!Oh yeah, I never once had to deal with the insurance, they took care of that headache for me 😁
My old pearl white Acura was so damaged after I had a fender bender. I was so heart broke, while the car was old and had a lot of miles it was in mint condition. When it came time to repair it I wanted nothing less than perfection. I knew that ICS would use the highest quality of paint and clear coat. When it was done the paint job sparkled like it was new. Best of all done on time and exactly as quoted. I would highly recommend ICS and their skilled employees.
Had James and the crew do some work on my daughters car and it was very well done. I have used ICS a few times now and each time the work is superior and always exceeds my expectations. This IS a shop where you can trust the work will be done right and with the best of care. I recommend ICS to anyone who needs auto body work!!
I appreciate everyone at ICS Collision Center! After my car accident James took care of everything even beyond his duties! They are very professional, trustworthy and nice! They truly go out of their way to please their Customers. I would recommend them to anyone who needs repairs done!
James and the team at ICS made it extremely easy to get our company car repaired. The repair and paint job was fantastic. I really like the updates you get during the entire process. It was fast and friendly.
When I got rear ended, I knew there was only one place I was comfortable taking my car. While it seemed like a minor fender bender, James was able to help me figure out the right repair for the car, work within my crazy busy schedule, and even arranged it so that the car could be repaired while I waited. He and Tera were great working with the other party and helping us understand the process. Would always recommend!
Unbelievable customer service! I was referred to this place by a friend and I’m so thankful that there are still good honest business owners like James and Tara who really respect their customers and take pride in their work. Truly a knowledgeable and very professional team at ICS who went above and beyond the scope of work I needed done.Thank you all,Brad
So glad I found them! They were able to do a great job on the repair that I needed for my budget. Way WAY below the other quote that I got. Not out to get the most money that they can out of me, but to give me the service that I was looking for. Thank you James and Tera!!
Incredible attention to detail and amazing commitment to customer care! James and his team of skilled technicians make sure the job is done right, to their customer’s satisfaction. You’re in great hands with this team of professionals!
I just picked up my car and I am SO HAPPY! During my wreck I had multiple milkshakes coat the interior of my car! James and his team completely cleaned and shampooed everything so my car looks better than the day I bought it! They even removed my seat covers, cleaned them, and put them back on! They were prompt and customer service was awesome! Totally worth the drive to Derby!
Just the best of the best. I have them do all my body work from small to large. You won’t be disappointed with their finished product. Thanks James for taking great care of me and my business.
I have seen the work they have delivered to others and for myself and I will use them again for auto body repair.James and Tara Wilson have a personal intent, which is good, steering their business to serve well their customers and employees alike, with fair pricing and excellent work for customers and a rewarding work place for employees, both being qualities that they can be proud of.
We have had James, Tara and the crew at ICS complete several small projects on service vans. They always do a great job, are priced competitively and are overall just great to work with. I would not hesitate to refer any family, friends or anyone else to them. Great people, service and price!
James and his staff repaired the damage to my 2015 Kia Optima after it was driven onto and off of a curb. The experience was top notch - I love the text updates as the car passed through the stages of the job. Well done James - HIGHLY RECOMMEND YOU!
They did an awesome job on my car!! James and Tara are very personable. I was treated with respect and in a timely manner. I would recommend them any time!!
Ive been looking for the right pin stripes for my M2 for a couple years. I had no luck through several BMW dealers, James took the time to locate the stripes. Stopped by early this morning and by the time I finished my coffee my stripes were installed and looking great! Very professional place to do business!
James was wonderful to work with. He did a pre-purchase assessment of a car my boyfriend was purchasing outside of normal business hours to accommodate the fact that we were coming from out of town. He was incredibly friendly, and offered to make me coffee while we waited. I definitely recommend ICS!
They do the best auto repair work in wichita & surrounding areas. James and his employees have worked on all of our BMWs for years and the paint and repair work is perfect! I give ICS 5 stars and highly recommend them!
The owners and staff at ICS Collision Repair treated us very well and gave us a great price for our work that we needed performed on our vehicle. We would definitely go back there to have future bodywork done on our cars. Thank you!
James and Tara are a class act! Their team is fantastic, Tyson took great care of us and the work was done right the first time, on time. Thanks guys!
Extremely pleased with the work done by Tera, James and staff. When I arrived to pick up my vehicle, I almost didnt believe it was mine - they did a fabulous job! We paid to have the vehicle detailed several months prior and it did not look as good as it did when ICS was done with my vehicle. In addition, Tera handled some insurance complications for me very efficiently and kept me up to speed throughout the process. Highly recommend this team!!
This is the second time Ive used ICS to repair the fiberglass on my RV. They always do great work in a timely manner and they keep you informed as to the progress of the repair. Very good people and they make it easy to do business with them.
ICS was recommended by a friend and they did excellent work. Cant even tell it was in an accident. They were fast and gave timely updates in how everything was going.
Honest, fair and reliable! We refer all our customers here for any bodywork needs. Thanks for the speedy work this week!
I had a pretty nice sized ding in my fender from a hit and run in a parking lot. ICS Collision got it in there and fixed it up like nothing had ever happened and very quickly! It looked great and everyone was very nice.
A caring, professional company that does excellent work in a timely manner.
Made me feel like they were focused on only me and my experience. Drove me home while my car was worked on. Car looks great. Will be back.
James and his staff were instrumental in getting my estimate to me in a timely manner. I look forward to doing business with ICS in the near future! Thank you, James!
ICS had repaired our 2016 Nissan Rogue after it had been rear-ended by a big box truck during an ice storm. The repair was excellent but a year and a half later (last month), my daughter noticed that the bumper cover had come loose. I called ICS thinking the heat had caused it to pop loose. They asked us to bring the car in. It turned out that someone had hit the car and that is why it came loose. ICS took the time to snap the bumper cover back into place and sent us on our way no-charge. Great customer service, before, during, and after, the repair!The ICS Collision Center did a fabulous job on my 2016 Nissan Pickup. They matched the dark metallic blue paint perfectly and they used the best paint available in the industry. I couldnt be happier and they did work much faster than I had expected. I hope I never get in another accident but, if I do, Ill be going to ICS Collision Center!
I have a 1967 Chevelle that was getting worked on at another shop. That shop was cutting corners on my restoration. I pulled my car from that shop and brought it to ICS. ICS pointed out all the issues from the shoddy work the other shop did, and they fixed those issues and finished building my car! Now it’s a work of art and turns the heads of classic car lovers. Thanks ICS for making my car right!
James and his team could not be more helpful. Unfortunately, Ive been skeptical of the auto industry before, but seeing how they handle people when they are in a rough situation, I know Ive finally found someone I can 100% trust to work on my car. Talk about going above and beyond. James, dude, you deserve 20 stars in my book. Thanks for all your help.
The team at ICS exceeding my expectations again! My truck needed some dents removed and paint repair - they knocked it out of the park with the details and fantastic workmanship! Best around! I wouldnt make my cars anywhere else!
Do not waste your time and money here! Trust me!
Very pleased with the work performed on my 1950 ford truck paint job matched perfectly,body work was perfection and all work completed in a timely manner.Highly satisfied customer Alan Neil
This shop has done work on two vehicles of ours. James and the crew did an excellent job at a reasonable price. I would and have recommended them to friends and family.
Amazing business . The quality of work and customer service were utterly fantastic. They went well above my expectations. Highly recommended.
James and Tera are a class act!! They provide excellent service and knowledge backed with precision work! Most importantly they are genuine people that actually care!! I recommend them to everyone!
I have had several of our vehicles repaired with James and his team. Every time he exceeds our expectations. Just call him and I guarantee you will love the results and the way he treats you!
They have handled all our work with excellent quality. Great communication! Would highly recommend to anyone.
Excellent high quality work done in a very timely manner. Easy to work with. Extremely satisfied.
James and Tara Wilson at ICS Autoworks got my volvo in quickly after it lost a battle with a curb. The work was not only done professionally but quickly as well! Both James and Tara are great to work with and I wouldnt hesitate to recommend them to anyone who needs some auto body work done.
Great shop for quality craftsmanship and good communication. We had a Porsche repair done; it looks new, was fairly priced and done in a timely manor.
Great people. We had a van needing repaired after a client backed into it. The clients insurance company (Geico) was horrible to deal with. The people at ICS went above and beyond to make the burden of dealing with the insurance company and the repair easy. They understood that we, as an HVAC service company, didnt have the time to have one of our most important vans down for very long. They worked with our schedule and went out of the way to ensure that we got our van back on the scheduled date. If we at MJB Heating and Cooling could give 10 stars, we would. Thanks James, Tera, Tyson and the whole crew.
Attention to detail is outstanding . I was kept up to speed on the entire process from intake to completion. Very happy with the staff as well as the repairs
Excellent work at an affordable price! James and his team always do a great job for us.
Great Body shop! Very service oriented, clean and good quality work.
Great place to take care of all your collision needs. Awesome people!
Honest, trustworthy and excellent at what they do. James, Tara and the team are great!
They made sure the hail damage on my car was fixed the RIGHT way, even if it means fighting with my insurance company on my behalf! Highly recommend!
I highly recommend coming here for any collision repairs! ICS goes above and beyond on making your vehicle looking brand new.
Exceptional work.Was pleased with the process, pricing and experiance. A+
Very professional and they did a great job at a low cost and quickly
I appreciate the service and special treatment he gives all of my customers, from fender benders to large claims, he always goes the extra mile.Julie OlmstedFarmers Insurance