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Car Sound
5615 Douglas Ave, Des Moines, IA 50310, United States
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Car Sound
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Jo
Review №1

I have tinted 4 cars with this guysAnd they installed 3 remote starts also installed a backup camera and running boards. LED low beam high beams etcWould highly recommend

Th
Review №2

Huge thank you to Max and his team! They did a great job hooking up a camera for me on one of my work trucks!

To
Review №3

Stereo wasnt working for a few months. Made a appointment fixed in 15 minutes. Could have taken hours and cost me allot. They were honest. Blown fusses 25 bucks and all back in order. Thanks

Br
Review №4

If anyone saw the review I posted yesterday, I was wrong. I can’t figure out how to delete it so I’m revising it. They did a great install but they blew because I like to have the volume maxed out at all times. They were very helpful and it was me that chose to speak on something without knowing what I was talking about. I apologize for any inconvenience I may have caused.

P
Review №5

Friendly staff. Answered my questions. Great place to get work done.

Sc
Review №6

Great shop and expert service always!

De
Review №7

I spent well over $1200 in June for subs and installation only to find that they had my system hooked up directly to the battery and my back speakers unplugged. You would’ve thought that they would’ve placed an energy saver on my battery so the system wouldn’t drain it as much as I paid, but they didn’t and it cost me $533.00 to get my car fixed. Brand new vehicle... smh and now I have to pay another $150 to have my system hooked up correctly with my back speakers connected again... I guess they figured that since I’m a female they could get over on me and they did! Never again will I get anything done here NOR will I send any business!

Du
Review №8

Good people helped me when I needed parts I couldnt find anywhere else. You need anything car audio related dont hesitate!

R
Review №9

Didnt buy anything but whoever it was, and knowing I wasnt buying anything, went out of his way to answer a few questions I had about upgrading my factory speakers and how I should go about doing it.

Sc
Review №10

Just went in to ask simple questions they were extremely helpful I will return

Tr
Review №11

This business is simply the best⭐️⭐️⭐️⭐️⭐️ The owner is hands on, making sure things are done right the first time. Wouldn’t think of going anywhere else for my automobile electronics.

Re
Review №12

Always a pleasure! Great service!

Gr
Review №13

I was a little taken back at the $1400 price tag to install a head unit and an existing sub and amp. The work I was quoted for was not completed. 2 amps were supposed to be wired and only one was done. When the work was completed and I showed up to pick up my vehicle 4 people in the service bay looked at me with no acknowledgment. After waiting for them to finish up their conversation someone reluctantly sauntered over to take my money. My expectation after dropping that amount of money would have been that someone showed me how to use the newly installed equipment.....never happened, I don’t think I was even told to have a nice day.After inspecting the install, I noticed my temperature controls on the dash had a piece broken out. It wasn’t like that before I dropped the truck off but they said they didn’t do it. They offered to find me new temp controls but I didn’t hear anything for over a week after I was told they were trying to locate a new set of controls. Google was able to find me a new set in far less than a week.In summation, I should have deeply lowered my expectations of this company. I figured someone that has been in business this long in the tiny town of Des Moines would want to provide “white glove” service to its customers, not just the ones that drive up in $100,000 cars.Save your hard earned money and have your 16 year olds friend install your stuff!

Ra
Review №14

Quick. Resonable service!

Ro
Review №15

They installed my radio quick and great pieces and affordable

Be
Review №16

I called to have remote start installed on my car admittedly not knowing much about what I needed or wanted. They were super helpful and went through my options with me. I set up my appointment and they had it installed within 90 minutes even though it was clear they were busy! The staff is friendly, knowledgeable, and helpful!

Ch
Review №17

Good price great work and fast guys are pros.

Ca
Review №18

Ive had two vehicles outfitted with subs through Car Sound in Des Moines. The staff was very helpful in selecting the right hardware, and made sure that I was happy with the final product, taking the time to educate me and answer all of my questions. Even after one speaker was malfunctioning (loose connection - not their fault) they were able to schedule me back right away to get the problem fixed for no additional cost. I hope to do business with you again!

Da
Review №19

Installed 4 door speakers for me fixed old wiring and made me a custom sub enclosure that sits flush under my backseat sounds amazing great experience all around

Sa
Review №20

Got everything I needed done only issue I have is ill have to take it in again because my android auto doesnt work it keeps saying Im not parked when I am, so not sure what else needs to be done.

Pi
Review №21

They way too high

Mo
Review №22

Amazing help...I got a new truck used from Dealer in Omaha, it had remote start...I didn’t know how to get it to work so I asked a local shop they were no help...so I called Car Sound, while they didn’t sell the brand I had anymore they did help me out over the phone...the gal I talked with was awesome. She gave me a tip to try and boom works...truck now starts remotely. Great help over the phone +200 miles away...thanks great work would recommend to anyone just based on phone call support!

Le
Review №23

Been here twice, 6 years apart. Both times Ive been very satisfied with their work. Ill keep going back for the rest of my life.

Ty
Review №24

Ive had the guys at Car Sound work on my cars for several years. I trust them... Theyre fair on price, friendly, they stock extremely good products and they stand behind their work. I give them my highest recommendation. Dont think twice about it... Just call them. Theyll take great care of you. Theyve always taken great care of all of my referrals!

Ma
Review №25

Definitely got overcharged for minimal work. End product was good thankfully.

Ph
Review №26

Honest people and easy to work with. Highly recommend!

Al
Review №27

Great staff, theyre very knowledgeable and helpful. They answered all my questions and helped me get my car setup with an awesome sound system at a reasonable price. Will definitely be coming back for my future needs. 10/10

Er
Review №28

Great place, great people. So helpful.

Ke
Review №29

I scheduled an appointment to have repairs made to correct the mistakes made by another installer that attempted to install a new radio in my car. The team at the Douglas Ave store exceeded my expectations in the quality of service and the manner in which they treated me as a valuable customer. The next time I need work done on any of my vehicles Car Sound will be my first call.

Ja
Review №30

These guys consistently provide great service. I couldnt believe how busy they were. Phone constantly ringing and people dropping in. Still provided great customer service.

An
Review №31

Anything that Car Sound covers that I want done to my car I dont hesitate to go to them. Ive been in 2-3 times and had excellent service. If they make a mistake and you inform them they are prompt on fixing it and making things right. I am going there this week to get my car worked on again and Im super excited! Truly a company that cares about their customers.

Kr
Review №32

Very friendly staff. Im in the car industry and this is a stand up business!I recently had a Remote Start installed on our families van and have been nothing but pleased. Teri really knows her stuff and will explain what best fits your needs (as well as the others on staff).If you want it done right go to the best in town with Car Sound.

M
Review №33

I am not sure I will be able to get work done there but Max went out of his way to chase down options for my wishes!! The shop was very active and busy I think that says volumes.

To
Review №34

This was my second remote start Car Sound has installed both positive experiences. Very professional and quick.

Ma
Review №35

Max has done an awesome job with the stereo on our Harley and side by side..great work with no hassles..very good people at car sound.highly recommend.

Te
Review №36

Brian and the crew at Car Sound are AMAZING! They have helped me numerous times trying to get my stereo fixed due to someone else messing it up majorly!GREAT place, GREAT service, and GREAT people!

De
Review №37

Great customer experience! Max and his mother are PHENOMENAL along with everyone else. Great pricing and they get the job done efficient and quick.

Ri
Review №38

Labor is always a factor and its not refundable . I had a remote starter installed 9 years ago and today was the second service call again at no charge for the fix. You cannot go wrong here. These people are truly honest businessman.

Br
Review №39

Car Sound has installed stereos, dashcams, and remote starters for me for several years and Ive been delighted with their service each time. Expert and highly recommended.

Ch
Review №40

Called for advice on a back-up camera for a customer, they suggested one so I had the customer go purchase that camera, but they didnt have the one that they sold me on, but instead sold him a different one for the same money. Installed camera and with in a month it quit working. Call them and they said, Yeah weve had some problems with that camera so we dont sell it anymore. Customer returned it, but only was able to get a partial refund on a junk camera that they sold knowing it was junk. Nice job guys!!!

Er
Review №41

Family owned, informed, and helpful. I had to chose between a new amp or one on their sale table. THEY told me to go with the less expensive! No fooling around here, they want to get the best product in your car at the best price.

Ra
Review №42

Horrible service. No help. Disrespectful.

Tr
Review №43

Excellent service. They were able to help me pick out everything I needed to make the audio in my new car sound great.

Sh
Review №44

Ive had two stereo systems and two car alarm systems installed with these guys without any issues arising. Its been a great experience. Customer for life

Ga
Review №45

You cant go wrong getting anything installed in your vehicle here!!!!... Absolute professionals and quick!!!... These guys make it look too easy!!!!!

Ra
Review №46

The front speakers in my 2010 Chevy Cobalt werent working so I brought it in to Car Sound to have them diagnose and fix my problem. They had it diagnosed, fixed, and had me out the door within 45 minutes! Everything was done in an incredibly friendly manner with fair prices which exceeded my expectations immensely! I will be back for sure if I ever have any problems in the future!

da
Review №47

I dont want this shop to anybody for window tint. no way. i brought two times my car for window back tint. oh man....second one is more terrible than fist time. i will go to other store for rear one.even i paid all 200.00 for this.

Ja
Review №48

Ive had about 3 thousand dollars of stereo stuff done and they have been superb. Would definitely recommend them for all your electronic needs

Ne
Review №49

They did a great job installing a stereo in my truck. Very reasonable price

Sh
Review №50

Great service. Had me in and out within the time allotted. Explained everything about my new Homelink system without rushing me put the door. Great job.

Em
Review №51

Super helpful & friendly!I recently purchased a used car that came with a old stereo system with an aux cord, which I couldnt get to work. I brought it in and asked them to look at it, thinking it might be broken. They looked at it right away and found the problem--something just had to be reset. They fixed it really easily and didnt charge me a dime. Great people, highly recommend them.

Ch
Review №52

I recently had a stereo installed in my boat and even though I am happy with the equipment, I am not happy with the service I received.First off my boat battery was dead when i showed up so I couldnt test anything.Next the installers left all of their trash and wire pieces in my boat.Then the price was a couple of hundred dollars more then i was quoted on the phone.Not happy

Qu
Review №53

Took only a call to this store to fix my system. Fantastic, knowledgable, and helpful! Very nice staff and they know how to do things right.Correction: Made another call to the store a few days later (some employee named anthony) and asked a question and he refused to help unless I pay $60. Absolute BS considering another guy helped me for free. Dont trust this store.

Ma
Review №54

Great place and work is awesome they do for me and all my friends

La
Review №55

Great place to get your car audio needs

Vi
Review №56

This place has great product and service. Very accommodating and friendly.

Za
Review №57

Awful, they are very expensive and unprofessional even best buy is cheaper then them! I wont go there if I was you! Highly not recommended.

Pe
Review №58

Great service and products. Dealt with these guys twice and both times were great

Ja
Review №59

I have taken many cars here. They have done some high dollar installs for me and have been excellent. I had them add a head unit, amp, and subs in my Yukon. Recently they have been doing work on my Dodge Charger. Had a new headunit installed, came back and they installed Sirius XM, and then a month later they did a backup camera for me. I have recommended them to a lot of my friends and they have been more than happy with the work. I had an issue with my Head unit and they fixed it with no extra charge. These people stand behind there work and are wonderful to deal with. I am going to be having them do a amp, cap, and sub install in a week or two. They get all of my business.

Sa
Review №60

Excellent customer service!! I was running late due to a flat tire and they accommodated me and still we were able to discuss my options of what stereo equipment and LED options available for our boat!

Ra
Review №61

Super friendly and helpful. Techs are quick and knowledgeable.

Jo
Review №62

Wonderful service.....great selection

Be
Review №63

These guys are fantastic the owner is awesome great products incredibly priced

Cl
Review №64

They knew what they were talking about (remote starter). They already knew my car style and the push button start. They did not try to upsell me they showed me really only what I needed

Jo
Review №65

They will do anything they install work for you

Na
Review №66

Great personnel; quick and efficient; job well done.

St
Review №67

Good guys. Professional and pleasant to do business with.

Ca
Review №68

Very good service, kind of pricee, but worthy, installation of my stereo, 2 dash speakers and amplified low profile subwoofer was so professional, very satisfied!!!, Ill come back to have alarm installed.

Ce
Review №69

Great work, and very fast, had appointment at 1 and was out by 130, will come back for sure

St
Review №70

Car sound is a great place to find new radio systems and new speakers, they have amazing prices and install the items you buy fast and in a good time

Wa
Review №71

They did the best job ever seen

Te
Review №72

I just purchased a new car, they installed the Compustar Remote Start a few days later. The remote has 3 features lock and unlock doors and remote start. They only installed the device so it activate the remote start. Employees speak down to the customer and they perform half a$$ work despite paying full price.

Ju
Review №73

We had an automatic start thru them. Very easy to work with.

Ja
Review №74

I have dealt with them for years and they have always been total professionals. Unlike some of these places that hire High school kids to do the work they know what they are doing!

An
Review №75

Great service, good recommendations, and very fast install.

Ke
Review №76

Fantastic service! Walked right in and asked if they could install an aftermarket head unit for me, and walked out not more than 45 minutes later with a fantastic sounding stereo.

Ha
Review №77

Manager there is the worst. Doesnt treat customers with respect. Dont ask her more than a few questions or be warned youll get nagging b* voice.

Pe
Review №78

Recommend this company for any audio/alarm services. I had a remote start installed on my 2002 nissan maxima last christmas, and its just been wonderful. The lady at the front desk was a friendly ray of sunshine, and after they installed it the technician came out and showed me how to work it. I will be going to them for anything else I ever need.

De
Review №79

Great bunch of guy know what they are doing

Ro
Review №80

Great service! Wonderful working with them.

Pe
Review №81

Good install, professional and worth the price of install rate.

Da
Review №82

Unbelievable! That was my experience. I took a new stereo in to have installed in my sons 2007 Honda Accord. This was a Christmas gift. First of all, they did not replace the stereo as I asked, they ADDED the new stereo as a second unit in the dash. Really!!! Im not collecting car stereos....Secondly, the speakers do not work. They sound horrific! So much static that you cant even stand to listen to it. I spent $410 to have them ruin the music in his car and now he gets to ride back to college without any music at all. I was not told anything about their plans.Not a good experience and one Ill avoid in the future. Hello Ford & Garland.

Kr
Review №83

When my car dealer dropped the ball, Car Sound picked it up and ran. They are friendly, professional and turned my cranky day into a good one.

Ja
Review №84

The attention is poor an the price is way too high

T
Review №85

Wonderful staff and amazing detail in their work. Will go back again and again.

Je
Review №86

They answered my questions and helpful

th
Review №87

Worst job ever, after system was in stalled car wouldnt keep running,, tech couldnt find or fix problem,, never take your car there and no refund!!

Jo
Review №88

These guys always treat me right

Ni
Review №89

Bought my remote start system there and had it installed about an hour and a half after I walked in asking for one, havnt had any issues and always willing to answer dumb questions.

Ri
Review №90

Very nice work

na
Review №91

Had my window tint done at car sound i had to go back because their were bubbles in my tint..the second time was horrible..they are not professional prices are not worth it..never again..

Ke
Review №92

Im happy

Ni
Review №93

Good customer service

Mi
Review №94

Great place

Te
Review №95

Bad service, never take your car there,,

Ry
Review №96

Great people

Lo
Review №97

Awesome

IO
Review №98

Great service!

Jo
Review №99

Little selection. Less help

Sh
Review №100

Great!

Information
21 Photos
100 Comments
4.2 Rating
  • Address:5615 Douglas Ave, Des Moines, IA 50310, United States
  • Site:http://carsounddsm.com/
  • Phone:+1 515-276-0900
Categories
  • Car alarm supplier
  • Car accessories store
  • Car stereo store
  • Window tinting service
Working hours
  • Monday:8AM–5PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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