Fast, efficient, great service, quality products and excellent patient/client experience. Highly recommended!
Prompt. Patient with answering questions.Good explanations.
A very good experience. Very professional and easy to understand the findings. Answered the questions I had.
Took my 94 year old father in. He kept telling us he didn’t want hearing aids but we asked him to just get tested and see what they have to say. They were wonderfully professional, truly catered to my dad to help him understand what he was missing and how bad his hearing actually is. He was happy with the help he received and we look forward to the arrival of his new devices. I strongly recommend this group.
The one on one with the Dr Parker is fine. She was thorough with hearing aid care and instruction. There are several models on display but I presented with one option battery or rechargeable. Perhaps that may be due to my insurance benefit.Her staff was nice and congenial.However, after care is very important to me especially when experiencing discomfort and in my case pain. I had to schedule an appointment for the following week.This is important because it eats into the 45 day trial period. I stopped using them for several days and the weekend due office hours.Youd think once receiving a client call complaining of ear pain and malfunctioning hearing aids the office would express some priority.Can you imagine what care and support you get say after 2-3 months?
I got an immediate appointment and the office handled everything with care. I had excellent experience with thorough explanation from Barbara.
Dr. Parker and her assistant are amazing! They care for their patience with the greatest level of consideration. I was so thankful for all the follow up provided to ensure my insurance referral was received and submitted. This is the type of customer service you often do not receive. Thank you!
We were told elsewhere there was nothing else they could do for my Mothers hearing but Dr. Parker was able to get her fitted with a new, much less expensive hearing aid. Also, Karen was very patient and understanding through the process to get us in the office. Highly recommend Hearing Solutions so you can get what you need.
Professional, knowledgeable, and going above and beyond best describe my experience at Hearing Solutions. Dr. Parker and Karen make a great team.
Very professional in every respect.. Dr Parker is the best
I gave 3 stars simply because I wasnt told exactly when my 45 day period was up or when it actually started. Didnt know until I told them that the aids I bought were uncomfortable and afraid that I would lose them and or get moisture in them from working out. Wanted to switch to in the canal aids that I was accustomed to and originally asked for. To my surprise was told my trial time had ended and now Im stuck with these over the ear aids that I was talked into getting. I originally ask for the in the canal aids and was told these over the ear aids would suit me best. I actually hate them. Im always pushing them back into my ear. The usually end up hanging off my ear.Please dont misunderstand me, the staff is great. I feel I should have been given the ones I asked for first, since I was to have 45 days to adjust to them or not. I thought it was to start after all adjustments had been made. Most of the time they just sit on the coffee table. Now have to save up money again to get the ones that Ill feel comfortable with.
Friendly staff, patient and understanding service.
Dr. Parker is awesome! She is very knowledgeable and so helpful! My husband just got his new hearing aid and he is ecstatic! I would recommend Dr. Parker to anyone in need of hearing services. Just give them a xaca and Karen will get you set up asap! Dr. Parker and Karen are the best in town, by far! Thanks, Dr. Parker!
The Dr and staff are kind, professional, and knowledgeable. Very pleased with my recent experience.
Barbara Parker is a true audiologist and very good at her profession. I have nothing but praise for her and her expertise.. The hearing aids I have are 4&1/2 years old and top of the line. You can count on getting a proper hearing evaluation at Hearing Solutions and the customer service is excellent.
The difference here is that Barbara Parker actually cares very much for each and every person that walks through the door. You wont be disappointed if you choose this office, they have the best technology and Id high recommend choosing Hearing Solutions if you have hearing loss.
A great experience, excellent Customer Service provided by the staff with a warm and inviting atmosphere. Dr. Parker is very knowledgeable and answered all questions, making sure I understood all options that were available. Would definitely recommend Hearing Solutions to friends and family.
Very professional, hands on!I highly recommend this company!Very welcoming and relax environment!
Absolutely wonderful experience. Thorough and friendly! Exceeded my expectations.
I brought my dad in for a hearing test. Dr. Parker was very patient and answered his questions. She was very kind and knowledgeable. We did order hearing aids. It was an awesome experience! I highly recommend Hearing Solutions DeSoto.
Dr. Parker is great. I found out what I had not been hearing. Professional and thorough.
Great doctor and receptionist, very professional and thorough
I visited Hearing Solutions for ear impressions for some custom in-ear monitors. It was done perfectly, the final product fits like a glove, and Dr. Parker was so hospitable! First class service!
Very professional. Great service. Wonderful overall experience. I highly recommend this audiologist.
I have been using this hearing Solutions for 10 years. Service is great and personal. Helps me with all my needs. Never a problem with getting appointments.
Dr. Parker is an incredible audiologist. She helped me every step of the way. Highly recommended!!
Always great service. Friendly and professional staff.
Very informative and friendly