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BROOKS LUMBER
2200 Trumbull, Detroit, MI 48216, United States
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BROOKS LUMBER
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Em
Review №1

Forget trying to find things yourself; just ask someone behind the desk. Friendly and knowledgeable service.

MA
Review №2

Great staff. Just walked in to find a screw to a pot lid that wasn’t quite right from the factory and couldn’t be located at either Loews or Home Depot. Also needed the Silicone washer/ring for it (so I thought) and was a bit skeptical about whether or not they’d have either. But, to my surprise, not only did they have the screw for the lid they also informed me that the silicone ring wasn’t needed. I thanked them and proceeded to pay but was shooed away by all 3 gentlemen at the counter(one was obviously the manager) and told not to worry about it. Whoa. Not the size of Home Depot but did something they’d probably never do. Gave me a hard to find product for free. Great experience.

Ka
Review №3

Got a glass pane for a window. Called ahead to have cut about 20 minutes before closing. It was ready and was waiting within 10 minutes. Very efficient and professional.

Ti
Review №4

At brooks lumber you are treated respectfully and with dignity . They care about their customers. If you have a particular product in mind and cannot retrieve it yourself they will assist you. As a senior I had need of a particular product and left with exactly what I needed. I highly recommend their products, and your visit will be such a memorable one you will recommend it to others.

Ia
Review №5

Great old fashioned hardware store, could spend hours in there! Reasonably priced and helpful service. Much better than going to Home Depot, Lowes, etc.

De
Review №6

Awesome team over there at Brooks Lumber

Si
Review №7

The Best Woodshop in town Gary can cut just about anything!These Wonderful Chair Rounds which were a replacement are far better than the originals!If you want an Old Fashioned Hardware Store experience, Go HERE! The individual personal service, is like Back in the Day!Silver Stallion

Ma
Review №8

Always friendly and helpful Mr. Mack was able to find item fast. Another Happy customer.

jo
Review №9

Great customer service the two guys behind the counter will help you out with anything you need

Ch
Review №10

Been going here for years. Usually have everything we need. Great people, friendly, knowledgeable.

Ge
Review №11

Expensive, but it is convenient and the employees are very friendly and helpful. Thank you very much for everything.

Ma
Review №12

I visited here many times recently and I am totally satisfied with Brooks.The staff is very knowledgeable. I have yet to have a question go unanswered. If the person you ask cant answer your question, they refer you to another person who can.Their selection is top notch. Again, I have never had a problem getting tools, parts building supplies, or hardware.Their prices are even cheap!!!When in the area, I always shop here. Use Brooks for lumber and hardware and skip the big box stores

E
Review №13

Great having Brooks in the neighborhood. Well stocked. Helpful and friendly staff. Started shopping there 1969. Always have what I need.

Ch
Review №14

If you have an old house you need Brooks lumber. Everyone is super helpful, never been here where at least one person asks if I need help with something!!

To
Review №15

Conviently located near Downtown Detroit, Brooks Lumber is an long-established, full-service lumber yard and hardware store featuring a large inventory staffed by knowlegable and helpful personnel. Whenever you need anything to maintain your home or office, they will most likely have it, will help you find it, and will charge you a reasonable price. Yesteryear service at the heart of todays Detroit.

I
Review №16

I love these guys. Ray is the best. It says something about these guys if the same people have been working there for years. I’ve had the same guy ring me up, and the other gentleman find stuff for me in the isles for the last 6 years! Highly unusual to build that kind of longevity with hardware store employees. Tells you how well managed this place is. If they don’t have what you are looking for, they either find it for you or get it for you. They communicate with you so effectively. I just feel important and valued by everyone here, I really appreciate you Brooks Lumber, hope you last another 100 years.

Ro
Review №17

Good staff! theyre on point!

Ra
Review №18

Brooks Lumber feels like a well kept secret. Small store, incredibly well stocked and friendly, knowledgeable staff.New go to . Nothing better in the downtown area.

ky
Review №19

Customer service is great,you can find just about anything you need.

te
Review №20

Great place for hard to find stuff...

Ga
Review №21

Been shopping here for years. Was my husbands first job as a teen

As
Review №22

They make wood windows!🤩

Mi
Review №23

Brooks is straight up old school hardware, if you look long enough youll find stuff you need from 1970 to repair something. Always well knowledgeable on everything.

Do
Review №24

Oh Brooks is always great!!! Probably the best hardware in all Detroit !!!! Don

Ge
Review №25

Had every thing I needed for the job that had to be done

Ad
Review №26

Quality business, professional knowledgeable staff, excellent inventory. Great paint selection/matching, gardening/nursery and equipment rentals. Even hard-to-find evaporation cooler parts.

N
Review №27

Always have what we need, to keep our family going.

Mi
Review №28

I Love Brooks they have everything and are very helpful everytime!

Ge
Review №29

It was pretty well stocked a little pricey

As
Review №30

They make wood windows

Ke
Review №31

Didnt have what I was looking for (trenching shovel & pick axe handle).

Aa
Review №32

Helpful and knowledgeable staff that will help you get the job done.

To
Review №33

Great staff. They always have what you need and are very helpful. Instead of a two hour trip to a big box store, try Brooks. They are much more convenient and they will make sure that they find it for you.

Ba
Review №34

Staff was very nice and helpful. Even though the store was small and packed tight with merchandise I was able to find exactly what I was looking for with their guidance.

Er
Review №35

Good service,nice people.

Al
Review №36

Great staff and great selection, only complaint is I always have to ask for what I need because signage is a minimum and place is a labyrinth.

Tr
Review №37

Great service

Jo
Review №38

Well stocked, clean, courteous service

Be
Review №39

Awesome Well done Brooks lumber

Ta
Review №40

They have what we need, when we need it.

Da
Review №41

Ive had to stop here for a few jobs in downtown. They always have what I need.

Ru
Review №42

Staff was very helpful

Sh
Review №43

1st timer...PACKED with everything you could imagine. Great customer service. Goodbye HD and LOWES.

Ma
Review №44

Excellent professional and kind

Br
Review №45

That is the best hardware store I have ever been to

Ch
Review №46

Great helpful staff and reliable products for many household needs !

Ri
Review №47

Great selection in an old school hardware store.

Pa
Review №48

Great little neighborhood hardware store, staff are always super friendly and helpful.

Et
Review №49

Talk about customer service! Hector who works there was able to take care of all my needs quickly while I was in a very tight time constraint. I purchased a hammer and needed it to be stained and adjusted very quickly and cheap! Couldn’t be happier, they have my business.

Pa
Review №50

Every time Ive gone in here through the years, it is a positive experience. The workers are always helpful and there is a whole lot of stock packed into that place. For a delivery, the process was much more smooth and quick than I anticipated. Lucky for me, it must have been a mellow day, because the delivery came AN HOUR after I stopped in to place it. Both the guy who took my order and the delivery person were very helpful, thorough, and polite. Prices are very fair. Will shop here again and would suggest for any locals or those passing through to throw their business Brooks way.

Fl
Review №51

They always have what i need

Ra
Review №52

Very helpful employees

Ke
Review №53

One of the last real hardware stores.

St
Review №54

Looked everywhere for a home Depot style place around the area. Nothing closer than 30 minutes, luckily Brooks is here

En
Review №55

Great hardware store located in the heart of Detroit.

Sh
Review №56

They do their best to get their customers what they Need!!

Ch
Review №57

Always helpful and nice people. Has been a staple in the neighborhood for longer than Ive been alive.

Cl
Review №58

The item I was looking for didnt have in stock at the time of my visit

Sp
Review №59

Best price in the entire city for bike tubes,2.50 each

pa
Review №60

Everything And the kitchen sink

al
Review №61

Every time I am in this hardware store the entire staff is so extremely helpful, polite, and patient. I dont know how anyone could possibly have a bad experience here. Definitely recommend.

Me
Review №62

These guys are awesome to work with and they’re cost effective. Always friendly, knowledgeable, and happy to help!

Mi
Review №63

One of those old time hardware stores that carry EVERYTHING you need for home renovations, repairs and DIY projects.

Ei
Review №64

Great customer service♡

Vi
Review №65

It is not super easy to find what you need, but this is not a problem. Just an opportunity to chat with one of the Uber knowledgeable and super friendly team members. This store and the staff are both fantastic.

Mi
Review №66

Best hardware store in Detroit

Ra
Review №67

Great people

Os
Review №68

Ray John and staff does an outstanding job at Brooks Lumber I dont care where you go what you need Brooks have it if you dont believe me thats Randall he is the mascot for Brooks Lumber but hes an outstanding person once you get to know me Brooks keep up the good work thats the reason why you receive five stars have a great day God loves you all be there soon

An
Review №69

They r awesome people n that business. I have been going there 4 as many years as I can remember. They have always treated me well. Best place ever 2 shop.

Ka
Review №70

This place has everything and is much closer than driving to Home Depot or other stores. The people here are always very helpful and what they dont have, they can order. I wish they were also open on Sunday (and had later hours).

An
Review №71

Everyone here is so nice and helpful. I really appreciate when I come in here they try to find exactly what I need. Great store. Thanks, guys!

Ti
Review №72

Good hardware store in Detroit. They have a very nice selection of hardware, tools and lumber

Jo
Review №73

Big fan of this place. They have everything. Will do special ordering for you, knowledgeable, curtious and friendly. Ive heard lots of people say their prices are high. Well, some of them are. And for the time I save running to a big box stores 15 to 20 miles away... Its worth it every time.LOVE LOVE LOVE BROOKS.

El
Review №74

Only game in town

A
Review №75

A nice little hardware in Detroit friendly staff and has everything you need

La
Review №76

Fast, direct, and professional! Im not handy in the least, but I felt confident in utilizing there knowledge of tools to assist me with my small projects.

Gr
Review №77

Great hardware store. This place is awesome. Reminds me of the lumber yards I went to when I was a kid. The guys here are very cool and very helpful.

Ke
Review №78

Very helpful staff.

re
Review №79

This is one of the last hardware stores still standing in Detroit. They have EVERYTHING you need and the personnel is helpful and knowledgeable.

Ro
Review №80

They been around forever so they most likely have the item your looking for. Plus the staff is very helpful.

Jo
Review №81

Excellent service and helpful staff and great products

Ma
Review №82

Full service hardware store better than the big box stores. Over 100 years of service to the Detroit community and hopefully another 100 on the way. The store is a maze so ask the very nice people who work here for help. This may be the only hardware store that serves downtown even if it is in Corktown.

Ba
Review №83

I work there and love my job and am proud to say I have the best customers anyone could ever ask for, thank you all!

Ro
Review №84

Staff was helpful and knowledgeable

Wh
Review №85

Nice people but could use a good cleaning

No
Review №86

Friendly and well stocked with for my home projects💗

Ro
Review №87

I was impressed they had everything that I need it good job there

Da
Review №88

Good place to grab ur sand for blasting

Jo
Review №89

Great selection and friendly service

Ca
Review №90

AGree

Ro
Review №91

The best lumber company in hardware store in Michigan

An
Review №92

They usually have what I need!

Jo
Review №93

A true hardware store...the guyz are always nice and friendly! 8 times out of 10 they got what you need! They cut wood for you also.

Jo
Review №94

Great service, people in the area expect me to buy all the materials from Brooks, excellent service, very knowledgeable, I personally been going there since was a young boy, my father would take me, in the 1960s. Keep supporting local businesses in our community.

Ca
Review №95

These guys are the best in my book I looked everywhere for this wood siding and couldnt find it went there they had more than enough with different selections to choose from similar to the one I was looking for but they had the exact one I know where to go from now on thanks

Ma
Review №96

Best hardware anywhere. Walked me the isle helping me.

Sa
Review №97

Great hidden gem in Downtown Detroit...a step back into time but they have everything you need

Mi
Review №98

Hardware store old school has a lot of tools and other related construction and home fixing kind of things. Need more places to breathe life into our streets. No disrespect HD and Lowes.

Ja
Review №99

Best hardware store in the city, also the employees are very knowledgeable and friendly.

D
Review №100

Great lumber yard. Everything for the older house.

Information
45 Photos
100 Comments
4.6 Rating
  • Address:2200 Trumbull, Detroit, MI 48216, United States
  • Site:http://acehardware.com/store-details/01867
  • Phone:+1 313-962-6448
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–3PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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