Mc
McRee Ford: Parts Department
2800 Gulf Fwy, Dickinson, TX 77539, United States
Comments
Je
Review №1

Very nice people work here. Offered me some jalapenos fresh from the garden. I asked about a part and they were quick to retrieve it. Awesome people working here.

Wa
Review №2

I received great service in the parts department. All the parts I ordered were correct. I had explained that I was ordering everything I might possibly need but may not need everything I ordered when I returned unneeded parts there were no qualms no questions no problems

S
Review №3

Great service. Easy check-in and checkout

An
Review №4

Burt made the process seamless. He was knowledgeable on all of my options and offered a lot of information to help make the best decision for our purchase. Great service, very laid back. Will be back!

Sh
Review №5

Husband bought his work truck here. Very nice. He really deserved that truck. Been working at same place for 35 years. Now has something nice to show for his back breaking, hard working self. Will not have to buy another one for a bunch of years. May be the last truck he will ever need. Has enough room for all his tools. Excellent! Friendly people.

Ta
Review №6

Terrible service. I needed my touch screen looked at on my new Ford edge because it stopped Working and they said it would be two weeks before they could fit me in. I called Ron Carter and they are able to fit me in today. I will NEVER buy another vehicle from Mcree Ford.

Er
Review №7

I can say 100% that any part I have needed from them for a 2016 f150 they never have. I never had this problem when I had a Dodge. Off to eBay and Amazon again .

Ad
Review №8

Actually went in to talk to the service managers about being able to get a diagnostic on my vehicle. There were three of them there at their desks. One was doing something and wouldnt even look up. The other one had something he was finishing up so wouldnt look or acknowledge I was there. The last one I let another customer go before me when he finally acknowledged our presence. And he really did not act like he had any interest or desire to assist us. It was really frustrating. When I finally did get an opportunity to talk to him I asked about getting a diagnostic check on my vehicle and he basically said that there was a four to five day wait before they would even look at a car to begin evaluation and the charge was a hundred and some dollars to do a Diagnostics plus whatever Parts they ended up recommending. Im not sure how they think that individuals can go a week without their vehicle. He had told the customer in front of me even though he had purchased his vehicle from another Ford dealer 4 months ago and had a full warranty on it that he would have to go across the road and work out the rental and if it was covered it would be on a reimbursement base only. This is a lot different from the McRee Ford that I have experienced in the past. However from that sour note I went back to talk to the parts department. The persons there acknowledged me and one immediately asked me if he could help me and was able to look up the things that Ive asked him for. It was a pretty good experience. Parts yay service nay.

Ch
Review №9

Had what I needed at a fair price. Fast pro service. Very nice parts and service area.

Ke
Review №10

Helpful

Ti
Review №11

This dealership is the best. The guys in the service/parts department are always attentive and understanding. If you are looking for an amazing dealership to buy a new car or get repairs done, McRee Ford is the way to go!!

To
Review №12

Bought a used Chevrolet Silverado 2500, had a great experience. Really friendly staff and very helpful throughout the process. RJ was my salesman and I enjoyed our conversation during the deal. I recommend this dealership if you are in the market for a new ride.

Ca
Review №13

Great service. Great attitudes, considering the challenges they are facing after Hurricane Harvey. Everyone was smiling and helpful. Thats why McGee Ford is my dealer!

Hu
Review №14

Everyone was very nice price was even better in all Ive had very nice and helpful experience at McRee Ford would recommend them to friends and family. Thanks Tammy Wesley

Do
Review №15

Went to this dealer to get a competitive price on an F150 Lariat ...It took about 2 min. And they could not price it to compete with Cook Ford in Texas City. Very nice ..but not competitive...

Al
Review №16

Love this dealership I buy all my vehicles here

De
Review №17

Mo was so patient with us as my husband and I kept going in different directions. He showed us just what we asked for. No pressure. Extremely nice facility! We left with no car, but with information to review.

Ro
Review №18

Fast, friendly and knowledgeable service, they took excellent care of my sons Shelby GT350.

Kr
Review №19

Service Manager wouldnt listen to me for my warranty claim. My car was found to have no oil, and warranty doesnt cover that. I know I put 8 quarts in the car 30 days ago, and brought proof, even if that is not proven, shouldnt a car give a check engine light, or my oil pressure would be super low. None of these occurred and the car locked up. I just wanted them to check this. I was told they dont know what to tell me.

Da
Review №20

Best service dept in Houston. Fair prices And free loaner cars.

Ja
Review №21

McRees service department is unbeatable! It totally rocks. I have used them for more than thirty years! They have never let me down!

Am
Review №22

Craig was very nice and professional. I will always come to McRee Ford for all vehicle needs.

J.
Review №23

Bought a Used subaru that needed major repairs withing a month. They sold this car right before they closed shop. Service is nice up until you sign . for the new car.

be
Review №24

There ok I guess. Used them because I had to. They were better before moving.

Re
Review №25

Not real happy with McRee Ford after Harvey hit Houston we went looking at a vehicle we test drove one and the salesman told my wife that she had to buy the car because she was interested in it and couldnt buy a new car because he wouldnt make anything off it

Ma
Review №26

Very disappointed by the service. It seems their are many workers who sit around and do nothing. Very dirty, handed my car for a seat repair and not only did I have to come in twice but also I received the car dirtier and the car was unable to start! I do not recommend this garage at all! Just look at the average time spent here: 3 hours!!!!! If I could put negative starts I would!

Ma
Review №27

Very disappointed by the service. It seems their are many workers who sit around and do nothing. Very dirty, handed my car for a seat repair and not only did I have to come in twice but also I received the car dirtier and the car was unable to start! I do not recommend this garage at all! Just look at the average time spent here: 3 hours!!!!! If I could put negative starts I would!

Lo
Review №28

Darlene (Service Dept.) provided very good customer service.

Wa
Review №29

Went for an oil change wait was a little long but very good service.

Mo
Review №30

I ordered a part for my car and they helped me get the correct part and called to let me know it was in.

Sc
Review №31

Seems like they want to say they care about the customer but face it they straight out lied to a 19 year old, my son about how long it would take, made an appointment and after the car was dropped off at 12;30 by 5:30 had not even been touched, the service rep who helped us Brian was not even on point about what he was saying, telling me they had to drop the gas tank in my sons car to make the recall repairs when the recall is for a computer software update that was not available when the first fix was put out, and let me tell you dont just use a dealer because they are close, after being wrong and now saying that they have 24 hours to decide whats wrong with the car and then how ever long they want to fix it well I left a message for his boss and have not even heard back from him, I do know that I will not take another car to them.

Ba
Review №32

Nicest facility I have ever been to.

To
Review №33

Service department helped setup appointment which was kept and the work was completed in half the time.

Ri
Review №34

If they cant do it, they know who can. Great help.

pr
Review №35

I was a little disappointed yesterday, but they made it right today. Hands down, the best dealership I have ever dealt with in all levels.

Sa
Review №36

Fast, friendly, and efficient. One problem - Jan, the receptionist, really didnt seem to care at all about whether my needs were met, but Marvin Zapeda (SP?), Shannon at the rental desk, and the rest of the entire organization are very friendly and kind!

Ri
Review №37

Nice, helpful people....had what I needed in stock.

Ta
Review №38

Have purchased 3 vehicles from here, never had a bad experience.

K.
Review №39

Great people that have always done more right

He
Review №40

Great service and sales! Will never buy any place else.

Kr
Review №41

I will never take another car to Mcree again. Service Department does not call you back, does not keep you updated and pretty much LACK customer service skills. NEVER AGAIN!!!

As
Review №42

Used the Quick Lane. Friendly advisors

St
Review №43

Great place, great people!

sh
Review №44

Horrible job. Missed a repair the first time I brought it in then charged me again to have it looked at to get repaired a second time

M
Review №45

Very polite and efficient.

J
Review №46

Busy but ok. Havent had a lot of interaction with them yet.

do
Review №47

Terrible service dept. got hung up on twice and even slower to answer the phone.

.
Review №48

The people a kind and good service

Ro
Review №49

Greatest dealership in town, great people, great service, great products!

Ja
Review №50

Great parts department and staff.

Ka
Review №51

At first, they told me they didnt know if i could get my oil changed this afternoon, but after I arrived they told me the wait would be 1.5 hrs. I was out in less time than that....thanks.

Sa
Review №52

Great friendly service!

An
Review №53

Clean, quick, nice guys to work with.

Di
Review №54

Not helpful, everyone just looks around and no one helps.

Ma
Review №55

Very friendly staff, worked hard to get us every rebate available!

Ja
Review №56

In and out in good time

Ty
Review №57

Did a free estimate on repairs after a work vehicle was backed into.

Re
Review №58

Quick, prompt and polite.

M.
Review №59

Helpful staff

Du
Review №60

Worst ford dealership in Houston area i test drove a 2016 used Ford Mustang and It caught fire 🔥 on 45

Ma
Review №61

Courteous and helpful staff

Bi
Review №62

It was great

Ro
Review №63

Will never stop here .

Ge
Review №64

They took care of my needs.

Be
Review №65

Really good service,

Da
Review №66

I bought my vehicle from them

Ro
Review №67

Very helpful

FA
Review №68

Love the service

An
Review №69

Good

Je
Review №70

Parts are extremely expensive

ne
Review №71

First of all, the concept of cleanliness leaves much to be desired, the attention they offer lacks cordiality, very bad 👎👎👎👎👎

Information
71 Comments
4 Rating
  • Address:2800 Gulf Fwy, Dickinson, TX 77539, United States
  • Site:https://mcreeford.net/
  • Phone:+1 281-337-1541
Categories
  • Auto parts store
  • Ford dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–4PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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