Very professional,fast. It was an electrical issue with the Air conditioner. They worked hard to troubleshoot the issue. They kept me informed the whole way through. It will be nice to have a cool truck again as it it very hot out here. Wylee the technician worked very hard and was determined to figure this out. Mark the service manager was awesome! I love this place! I will return if I need any other work in the future!!

I had to have some work done and they were very friendly and professional. The ladies, Deserai and Amber kept my 8 year old son occupied and were amazing. Mark at the service counter was very polite and professional. One of the mechanics gave my son ice cream. It was a great experience. I would use them again in a heartbeat. Oh, and they let us take their company pickup to go eat. Absolutely impressed!!!!!

Friendly staff! Best Peterbilt store in the USA! Everyone knows me by my first name! Amber is the best parts Manager in the whole system and Desirae is the best parts person!

All-State is always good to deal with. Blows Rush peterbilt out of the water with their great customer service!

Will return speaks volumes. Thx for taking care of my truck.

Very professional, polite, and expedient. Fixed all issues within reasonable time and stayed late to get my truck back on the road operating safely.

Aside from having to wait for the parts to come in, they were really quick and getting the job done at getting me back on the road. They even picked me up at my hotel and brought me back to the shop. And for a change I didnt have to stop another shop afterward to get things done right. Also very accommodating and friendly. Great customer service.

Hats off to these guys. Blew out my front dif and they got me in right that afternoon and had me rolling the next morning. Will definitely use these guys again if I ever need work done again out this way. Thanks again you guys were a life saver!

Got gas a lighter some food which was pretty good lighter was a big one of the best lighters on the market for a non-refillable

Good people, good service. Mark is the Best!!!!

The truck was half a day late being repaired, but they did get right on it and communicate the issues

Called to see how long the wait would be to be seen, and Mark told me he could get me right in.Limped my truck in and was immediately in a bay and diagnosed right away. Was given an estimate that was fair, and when I was sure I could afford the repairs, Cody started right in on it.Truck was out of shop just after closing time (Cody stayed on to finish the regen to make sure issues were fixed). There was an issue I was already aware of, and it was pointed out to me, but I elected to run it as it was. The repairs fixed my immediate problems.If Im ever broken in this area again, I feel confident that this shop will take care of me quickly and fairly. There are not many shops I trust with my equipment! Cody and Mark, and everyone else I interacted with, were great!

I had to get a moter replaced and had the truck towed here. That had us pull it in and found a hole in the block, that had it back up and running in about 4 weeks! It RUNS BETTER THAN IT EVEN HAD!!! If you are in the area and looking for something stop in and say hi and get to know Mark and everyone!It will be worth the time, and so you dont think that I dont know what I am talking about I have been out on the road trucking 50+ years and I dont give this rating often!

Mark and his mechanics did a great job and got us back on the road as soon as possible. Thank you guys for the great work you done and the proficiency of your work... I recommend this shop for any kind of semi professional work to be done....

They had a full shop but they were willing to repair a pinion seal outside. That’s what I call service! Thank You Allstate Peterbilt of Dickinson!

This is my favorite Peterbilt! Great group of people and very professional!

I’m highly recommending Mark and his mechanics. I called explained my truck issue, told Mark I would have the truck at his shop within the hour. I showed up about 10 minutes early and started to park the truck when I saw the mechanic opening the overhead door and waving me into the shop. 1 hour later I was back on the road! Wow!!! Allstate Peterbilt stands far above any of the other shops in the area. I think all Service shops could learn a lot from Allstate Peterbilt of Dickinson! Thank you to Mark and your crew!!

Trying to make it home for Thanksgiving.... Traveling along I94 last night and had my air system fail to build/maintain air on my 2016 Freightliner Cascadia. Called Mark at Allstate Peterbilt in Dickinson, ND. Mark had his mobile tech come to me and check things out, the mobile tech fixed it well enough I could drive to their shop to be properly repaired. At the shop they went above and beyond to make my wife and I comfortable(along with my Malimute service dog) and to get our rig rolling again. Outstanding service, rates were great.... All told I think they had us in and out in less than three hours. Thank you for the great experience. Ill recommend Allstate Peterbilt to anyone in the future.

Excellent customer service and excellent technicians A+ rating definitely recommend

Even though they forgot to add my drive shaft bolts great customer service Ive come around thanks! Check your order before you leave dont be me.

Great place for service and professional personnel

I stopped in to get a new shift knob and went to leave and my truck wouldnt start. They had a tech come out, figure out my problems and no charge. Great job 👍

Professional, courteous, and quick. I would definitely do business with this shop again.

High prices, however the help is ok and quite knowledgeable.

The guys that came in last night to fix our truck were amazing. We had a Nox Sensor go out on us and there were able to hook us up. Even though they were closed they did open up for after hour repair. We thought that being in the Bakken area we were going to get our face ripped off on pricing but we did not. They were funny fast and professional. Thank you guys thank you for getting us back on the road. Highly recommend Peterbuilt fo Dickenson!! You made a new customer for life here !!!

Very friendly and helpful staff. Unfortunately, the particular issue my truck had was not something they could work on themselves, but they helped get me where I needed to go and did so with a wonderful cheery attitude. I know I definitely would use them in the future when in this area. Thanks everyone, keep up the good work, you all took some of the stress out of a breakdown!

We had our oil changed as soon as we got there. No fussing no waiting but a little expencive

Great service got me in and out quick

Great shop . super fast repair.

These guys do good work... Only problem is they will rip you off when its time to pay the bill....They got me for a mobile repair.... They were done in 4 hours, even though only one hour in the field, 3 back in the shop, yet they billed me for 4.5 hours including their lunch time..(I saw!)They billed all that at the mobile rate, $145/hour....What a jip!I contested it, but they call a mobile job port to port...as in Portal to portal....yeah so better charge me for your lunch time too!Ok then, you guys got me this time so Merry Christmas, but youll never get my business again...Buyer beware!

Fast and helpful had the parts I need it on hand

These guys are great. Helped us out tremendously while traveling West in our RV.

Great experience with a derate/transmission problem on my 2012 Kenworth here. Shop was very good at updating me on status of repairs and considerate of my needs as far as down time and how best to proceed without hurting my wallet too much.

Called them on my way out of Watford city, ND. after unloading at a Nat gas site. They were the only ones out of the 7 shops I called who were even willing to look at my truck right away when I told them I wasnt local here. Everyone else was telling me it wiuld be the end of the following week before they would even look at it. When I got there I spoke with Cody in the shop, told him what was going on and the basic trouble shooting I had already done while in route. As I was dropping my trailer I noticed my RGN was sitting lower than normal, upon further investigation I found that apparently when they lifted my trailer with the crane at the job site to get me in hung the arm on the leveling valve had flipped backwards deflating my airbags. I talked to Cody again and he agreed with me that that would cause the symptoms I was having. Told him i was going to test drive it and would either be back for in the morning or let him know the problem was resolved. Thankfully setting the leveling valve right resolve it. Thanks again Cody and your service mngr. for working with me and being willing to get me right in if it would have been needed.

Trucking is not nine to five Monday through Friday. How about being open at least till noon on Saturday. What a joke

Great staff, great prices on parts and service!

Im not sure they know how to use their voice mail.... Called six times during regular business hours and always got voice mail in the service department. Of course I never was called back, so I diverted an extra 100 miles to Bismarck to get a minor repair.

Did not have what I needed. Instructed me in where to find my product. Clean store and friendly staff. Service was a little slow.

They are not honest. Tell people they are going to work on your truck on a Thursday and every day here they are going to get to it each afternoon. Finally Tuesday they work on it.

Tell me on phone,thay have part I come in take them 2 hours to take airbag off on utility trailer and no part in shop until tomorrow if i pay shipping.stay away from this place.Charge me $262 for taking one airbag off.it takes one hours to replace airbag .

They had what I needed to get the job done

Fast service good place

Wouldnt even tight the bolts on the wheel seal so I could get to a place to replace it. Unbelievable not friendly at all

Dont be in a hurry to get your truck fixed

Service and the staff are very good

Got in out and on the road again with the right parts in hand.

Decent

Needed some parts

GREATEST

Ok

Peterbilt rocks

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