Everything went well with setting it up and when we were done with using the unit. Communication was great also.
Horrible customer service, advertising security but lacking majority of faculty in protection. Basically if you call entry only a protected facility youll be ok with it.
Storage unit was waiting and ready with lock and welcoming package when I moved in. No extra charges. They automatically closed out my unit when I moved everything out.
I have had no issues and I love it it doesnt rain the air conditioner is working everythings perfect thank you very much
Clean and easy to get to will recommend to friends and family
Very helpful and good prices compared to the storage units around and close by. Would highly recommend
Very clean and affordableYou have to get out of your vehicle on entry and exit to enter access code in key pad. I dont think its safe to do after dark.
Had power for winter freeze and would not allow me to get in to get my generator out of storage lost everything from not having power .... this place they did not care ... for there safety dew to freezing condtions we are closed is what i was told
Not a bad place for storing your items they have climate controlled units as well as reg units.I gave them four stars cause I hadnt been there that long and they already raised the rent quite s bit
Love this place fair prices and they treat you good
The attendant provided a great customer service. The transaction was smooth and with no delays. The unit was dusty. The employee did his best to clean it. So far so good I will be updating my experience. I do recommend this location base on customer services.
The staff was always friendly and professional. I knew my items were safe at all times.
Great customer service. Clean facilities.!!
Very nice and easy going business. First storage unit and was an amazing experience.
Affordable and good location.
Fast professional service and fair pricing. Thanks
Initial phone communications with manager courteous & friendly. Conducting paperwork was smooth and speedy...again, manager very helpful and customer-focused.
The young man that helped us Charlie Guidry
I have 2 storage units and absolutely love it here. They are such a wonderful company. Best Storage did not charge for September’s rent due to Hurricane Harvey! Amazing! The company really cares about their tenants! The rates are reasonable & affordable!! I definitely recommend renting a storage unit from them!
The company is easy to deal with. Month-to-month payments, no notice needed when moving out, and no price increases in the 3 years I was here.
I came to Best Storage to rent a unit.Molly and Kim were extremely professional and helpful! I rented a climate controlled unit. Everything was nice and clean. I will highly recommend Best Storage. Great customer service and great place.
I have been using a unit here for many years and I love it!! The staff is always so kind and helpful. The location is conveniently located. It is also clean. I am very happy with this facility and staff.
Have been a long time customer and the staff has always been very helpful. Facility is always very clean. Was a great help during Harvey. Highly recommend if you need storage.
Ive been a customer for over 3 years . I rented another unit few days ago . its Under New Management now . Nice lady at the counter was very polite and very helpful.
So happy they were open on Sunday and so close to my house. Best service, even walked in the rain just to show me the unit. Glad I chose Best Storage Dickinson ! And cant beat the price either !
I love this place! The staff is so friendly and always willing to help with anything I’ve ever needed. Facility is nice and clean and I feel super safe going there at night, since it’s right next to a busy arcade! Would highly recommend getting storage here!
Ms Kimberly is very courteous and polite. She knows her job and is very patient also. The property is very clean and prices are reasonable. I would refer to any friend I know and will definitely use Best Storage again in the future.
Molly, the manager was super nice and helpful. She called me to confirm my reservation with best storage and showed me the unit I wanted. Super helpful. Prices are great and I highly recommend! Very clean!!
If your looking for great customer service and a clean facility, this is the go to place! We rented a climate controlled space here. The staff was able to help us determine the correct size. Very helpful.
First, its a 4x8 not a 5x10,for $49.00 a month.Next I was giving an option for 1/2 off first month,or first month free.ofcorse I chose first month free!So once all paper work was done I was still charged $49.00 !!!!!I asked what happened to my first month free?Well sir,after the $24.00 administration fee,the $12.00 insurance that is needed charge for paper work,and taxes.Oh and the lock you bought $16.00.Ok so why you say I get a free first month when I really dont?I should have only been charged for my lock I bought.Sad case of false advertisement,I feel.
The women that worked here before were absolute dolls! New desk person is horrible and lacks the effort to even be cordial. This will be my last month as a result of the new persons unattractive demeanor. Otherwise it is the perfect price and location as a Dickinson resident.
Great customer service! And I love me Kim she is a good manger!
I used to have a unit here, the only reason I left was because my home is now complete. The girls that work there are amazing and hard workers. This is an awesome facility very clean with great customer service.Highly recommend Best Storage! :)
Kim and Molly are wonderful! I have been here for years and I have never had Issues. The facility is always clean. If you are looking for storage; this is the best place and the prices are reasonable as well!
The people were very friendly and helpful on the phone. When we came to facility the young lady was so helpful and friendly. The storage unit was clean and easy access. Highly recommend this facility.
I have been a long time customer with Best Storage. Kim has always treated my family and my self great! They are hard workers and keep the place clean! Highly recommended!!
I liked the flexibility and the staff was friendly and helpful
Great place to store your stuff! Convenient location and great folks to work with. Weve rented three units with them and have always gotten great service.
Kim was so friendly and helpful. She went out of her way to offer us amazing customer service! We are very satisfied customers and will recommend Kim and Best Storage to everyone!
This is a great place for storage. I pay $34 for 5x10 storage. They have great customer service. The storage was clean ehen I moved in and they usually open around 9am-6pm mon through Saturday and Sunday 12 noon til 6pm. Thanks girls✌🏾
These people are remarkable!After Harvey they saved soooo many people offering a safe and extra clean facility to all who came.. I will never forget their kindness and help during these hard times.. They have a very secure facility!
Friendly service and nice location. Ive rented there for over 10yrs. Good prices as well. I definitely recommend this location to others.
Kim in the office is great. Good prices
Great place! Clean and affordable! Kim was a tremendous help with the process. Will refer others to here.
Kim has the best customer service attitude, a great personality and very knowledgeable. The facility is easily accessible and close to our business.
Very happy with our experience. Very friendly staff, along with being very informative. We will be refuring other friends and family in the future.
Friendly Staff that care about You. Thanks for Taking Care of Us. Great Job well done.
When I needed a storage quickly, they made my move go smoothly. The Best Storage is very clean place, the staff is always friendly.
The staff was very helpful and prompt on returning phone calls. Great customer service.
I had a storage at Best Storage Dickinson for a long time . The customer service provided by Kimberly was always fantastic, and the property was kept clean.I highly recommend !
Management is awesome, and it is a well kept facility
Very clean place. Britney and kimberly were very nice. Explained everything that i need to know and answered the questions that i had.
I’m writing a review in regards to this dickinson facility and how wonderful they are. This is my second time renting several units at a time from you due to hurricane Ike and Harvey. Each time was over a year and Kimberly and Brittanie have been great And compassionate to our situation and I’ve referred many people to this facility.
Very nice person and very helpful. I needed the space & she was terrific. Thank you Kimberly.
This is the best storage that i have ever used. I would use them again and again.
Awesome service!!! Very professional and helpful staff ..I love my Storage here and would recommend anyone to come here.
Lovely service great people wonderful place
Clean. Professional. Prompt.
Okay, but climate control seems not very good, maybe because my unit was on the end. Beware, it flooded in Harvey, as did the rest of the area, you might want to consider a place that has second story units
Kim, the manager, is extremely helpful and friendly. She explained everything and got me a great deal.
Brittanie was very helpful in assisting me with renting a untit. She made it fast and easy. The pricing is better than anywhere else! I would reccommend this place to anyone. Indoor cooled units as well!
Good customer service service and they give you a winfow to make your monthly payment :
I have had a unit with Best Storage since 2015, and the employees are amazing and have wonderful attitudes, and the units are very clean and spacious
She was extremely friendly and courteous and gave me a locker that I actually wanted bigger than the one that I had reserved really helpful preciate all she did
Ive had my storage since 2015 & Ive always had excellent service from the wonderful people who work there epically Kimberly. Shes awesome!!!!
Awesome service 👍 fast and friendly! Best pricing in town!
They know how to work with you on your payments and family friendly!
Very friendly staff great service and makes it easier for business owners!
Amazing always polite and helpful thank you so much!!!
Best Storage is the BEST! Immediately after Harvey they cleared all the storage units and cleaning them to make them ready to rent asap, thru all the chaos they pushed thru and were a huge help.
Very clean and nice lady in the front. Also great prices.
Very friendly recommend
Best storage and great prices very clean! Managers are very helpful and super nice!
Clean and very nice customer service. Kimberley was amazing.
They were very nice, and helpful.
Staff is very friendly and helpful. Facility is clean, and kept nice.
Service here was fast and awesome! Nice people.
Awesome customer service amd great facility.Kim and Jackie are great workers!!
Best Storage in Dickinson Tx was one of the easiest smoothest ones I’ve been to yet!
Great place! Never had any problems
Really great service and great prices
Amazing service and great help after hurricane Harvey
Brittanie and Kimberly are so nice and the facility is so clean.
Staff is the best. Great location and clean facility.
Awesome service, great prices and no hassle!!
Friendly staff, storage units are clean with good price
It serves the purpose for storing items.
The personnel at this storage facility are awesome and extremely helpful!
Kim and Brittanie were so Wonder ful when helping in my unfortunate situation!!!!
Ive been using this storage a couple years its good
Excellent service, couldnt be happier!
Very courteous and helpful. Friendly and Professional.
Great place to store your stuff !
Great customer service ! Always clean, Kim and Brittanie are awesome !!!!
Friendly staff, great price
Staff was friendly and helpful staff.
Guys are AWESOME!
Best storage!! Best prices !! Close to home!! Always clean!!
Awesome place great prices
Great customer service!