It’s 9:30 am already and they did not open the store…

Lina and her staff provided me with excellent customer service. My vehicles battery was out of warranty and they helped me tremendously. I highly recommend this store if you need assistance with your vehicle.

The employee I enter-acted with (young African American male) was great. He informed me of a deal that I was not familiar with that provided more benefits that expected.

Very good customers 👍 Service. Helpful, knowledgeable and Friendly Staffs. Get better Prices when Ordering on line. However great location to pickup your order. The Staffs will help Customers with their Orders. Good Advance Auto Parts Store.

Mr. Jacob Lopez helped me out on finding the right parts for my vehicle awesome team member !!! Always helpful !!

Jacob went above and beyond to help me find the parts i needed while also displaying leadership qualities to his team members as i was being assisted. Fine young man

Nice service good price and they are honest

Needed a battery test and replacement and Miguel was great. Managed customers during a pandemic and was very helpful in resolving my issues with my car battery problem. In less than 20-25 min I was on my way with a new battery for my Scion.

Terrible store manager, Miguel . Wasnt helpful at all.

Great staff helping nature

Their employees dont even wear masks

JR was amazing. Was very patient and helpful with installing my new car battery. I had accidentally bought the wrong one but he was able to assist me in the correct size. He also graciously installed it for me without any complaints. Go see JR!

People are generally nice. Not enough staff. Waited 30mins @ the counter for an online order placed 3 hours before hand.

Dont bother calling them. Per the guy at the counter, theyre phone numbers are switched with another store so youll drive to this store for no help

Customer service was excellent. Lisa or Linda was her name, she was a great help

I dont remember the persons name that worked with me but he was extremely helpful and was very patient with my youngest son asking him a lot of questions as he was installing the new battery.

Normal service, nothing standing, store really clean

Great help!! All girl team members. They ROCK!! #removedmyoilcap #stuckon

Been having trouble with my battery holding a charge since having my alternator replaced. Service techs were friendly and very helpful. They recommended charging it once more and said if I had any more issues to come back and theyd replace it. After a snap of cold weather, icy roads, and not driving for two days, I had to get a jump from my Roadside Assistance. I drove straight to Advance Auto Parts, explained what had been going on, including my orbits visit for a battery charge, and they immediately replaced it with a brand new one. Even if the issue ends up being not battery related, bit some crazy electrical drain happening... Im still impressed with the knowledgeable, competent, and friendly service technicians! Plus...#SpeedPerks...amirite?!?😆😍

Went to auto zone first and they said they install wiper blades but cant do it right now. No reason. Just lazy. Came to Advance Auto Parts and they were extremely helpful. Even pointed out wiper blades that were on sale. Great customer service!

Awesome store. Managed by a smart and knowledgeable guy, Jr. Keep up the hard work. Will definitely shop there again

Terrible place terrible customer service

Orders take too long to become ready. More than a day.

Went there one night this week to get a tail light to install on my vehicle- I even had cash in hand. They watched me and another couple turn into the store parking lot 15 minutes before he said they supposedly closed. (7:45) The man at the counter literally RAN to the door to lock it. The hours on their website said they’d be open. When I asked why they were closing early they said it’s not their problem and sent me to a competitor up the street. Should have believed the reviews online- This store has terrible customer service I will not be returning. I will be contacting the store tomorrow and asking to speak to the manager about the employees behavior and rudeness.

This is a great store, But has a sorry Manager. Sorry thats how I feel. Been shopping here for 7 years.

Excellent store! I went by to purchase oil. I walked in and was greeted immediately. The staff was extremely helpful they located everything I needed in a timely manner and in personable and professional way. Thank You!!!

Friendly, knowledgeable, and helpful. They are not a replacement for a real mechanic. They can recommend a good one, though.

I went there Sunday and needed some help to locate a fuse on my MDX and today I went there to check the battery on Corolla Junior was very helpful. The best customer service ever 5 star ⭐️.

Great staff, friendly, polite. Always have a great experience with this advance. Always willing to help you get what you need.

Got a good deal on a car battery. The guys inside were friendly and helpful.

The bad news... when they close at 7 they do not mean 7:04 (from behind locked doors). The good news... OReilly is 1/4 mile West and open until 9!

Ms. Laura and Ms.Sarah are completely awesome terrific customer service and both strive for excellence it seems. However there is a employee named Adriana who is very rude. She wouldnt assist me in my part search. She actually sent me to another store toget my parts. when I arrived to the other store the store sent me back to Adrianna whom had a very unprofessional smile across her face. It was as if she was pleasured by making things harder on a paying and loyal customer. Terrible and pleasant experience at the same time. The managers Jr and Mr. Jermaine were also very professional.

LAURA IS AWESOME SHE IS ALWAYS FRIENDLY AND GREETS EVERYONE WITH A SMILE AND IS VERY HELPFUL AND IS VERY KNOWLEDGEABLE

Their sales people are a bit inexperienced. It took 2 different sales people to help us. Then we had to go hack and exchange the part. They also dont have everything in stock. They need better training.

Great staff help me right away...i was in and out in 10 min..

Had the zip ties I needed to secure parts.

The young man was very helpful and he put my wiper blafe on for me as well

The lady who works there she didnt help me i was wating more then 40 mnts to have my battery test bad e...

Horrible! I tried calling this store and Laura was very unprofessional. You cannot neglect customers over the phone just because your busy in store. I asked her could she look up an item after she had me on hold for 15 minutes. She then took 5 minutes asking questions just to put me back on hold without looking up the item. I think I’ll just stick to auto zone from here on out.

Amazon it. People over here has no idea about cars or parts. Dont waste your time here.

Had fun talking 2 the fellas in there...Make sure u going n playing Mariah Careys All I want for Christmas is You!!!!

Never coming here again. Drove 45 mins to pick up brakes. Their store hours are listed incorrectly on the Advance Auto website. while Ive been here a dozen different customers have driven in because of Advances disregard for updating their store information. Their associates are rude as well - guess Im headed back to Napa!

They have great customer service especially from Laura

I like this particular OReillys on Highway 78 near the Ford good knowledgeable staff

Very knowledgeable employees and very helpful.

Clean store with helpful staff when you can get to the counter.

Great Service

They do good work.

Great people, very knowledgeable, always love going in and getting the right part at the right price

Didnt help and acting like I was bothering them.

While it is the standard auto parts box store I always find these guys responsive and helpful. Lines never get long and their competence is apparent.

I used frequent this location only because it was on my way home but now its worth going to the Autozone thats a little out of my way because how poor the service is here. The last time I was here I had the employee there try to convince me it was my fault my car battery failed within the warranty because I wasnt charging it over night at least a few times a year. He tried to tell me all car batteries should be charged over night 2-3 times a year and because I hadnt he couldnt exchange my battery that wasnt even two years old when it had a 5 year warranty. This is a car I drive 2 hours a day, its not like it is sitting for long periods of time. After much back and forth he agreed to swap the battery out as a favor. Then the process was prolonged because I needed find out for him which Advance I had purchased the battery from to do the exchange because their systems cant communicate with other stores. I had to call three other local Advance Autos to see which system I was in. This was the point I realized I was shopping at the wrong auto parts company.

Its a good place for auto parts

The associates were attentive and helpful, giving great inatructions.

Great location!!!! Thanks jr and Laura for all your help.

Great price and helpful

Great customer service and always good prices as well

Every time you go there ask for JR, best man !

We got t it right. Thats what is important.

Always helpful and have what I need.

Good stuff!

They are very knowledgeable. And, willing to help.

Love this location...everyone at this store is so helpful. Thanks to the manager abel for all you help.

Helpful, refunded my return on my debit card instantly, very close to work

The staff was really helpful and replaced my truck battery for me. The whole visit took less than 10 minutes and I was back on the road.

If I could give it a zero I would do the worst attention on the part of a girl attending super Bad People I do not recommend it at all I went to scan the car and said no No She did not do it but most odiously zero points for my review

Didnt have light bulb I wanted it stock. But it appears to be a popular bulb.

Worst Advance Auto Parts I have ever been to. Understaffed and unqualified workers.

Really good stuff !

Good place to get free battery charge

Helpful staff

The girl up front was awesome... excellent experience!!!!!

Ali went above and beyond to find my purchase history to issue a core credit. Impressive service!!

Always helpful. This is my parts store.

The most helpful staff ever! Really helped me in a bind!!!

These guys are always as helpful as possible.

Favorite place to shop for my car needs.

Good service.

The workers are kind nd helpful

I was amazed with the customer service. Sarah thank you again!

Good staff; always pleasant to work with.

Website says they close at 9, drove across town to find out they were closed.

Waited for help almost 11minutes while there were 3 other employees walking around the store and 1 on the phone.

They say they open at 8am, but its 9:15am and the door is locked!! These folks are a joke! Im calling corporate now. Their cars are here, but they dont feel like working!

My favorite place, about to be number one on the stock market,

They tried to sell me a battery .with a date 2/18

Great people

The staff was very helpful

A little slow since there were only people working on a Saturday. But they had what we needed

Its okay but I believe if you sell windshield wipers and headlight bulbs that you should install the headlight bulbs as a courtesy.

Zach was very very helpful!!

With only one employee as cashier in sight but luckily it was not too busy.

Several people waiting in line. Only one person working and he kept going outside to check the guys battery. Never again will i come to this store on buford hwy

Always too busy to help people. They said they cant check engine codes any more at this location too..

Horrible customer service.

Good fast customer service

Wouldnt let me return lights that did not fit my vehicle because 1 box was open but really he was too busy trying to hit on a female customer and was trying to hurry me along

Great staff

Rude employees, probably wont return just to not have to talk to the employees.

They got everything for ur car