Jam up work through out the entire business. Thanks for the great experience.

I had the best experience with Mike Smith’s. The customer service was excellent with great communication through out the whole process. My truck was repaired quickly and looked as good as new! This will definitely be my collision shop from now on.

I had a repair and paint job done on the front of my car after a deer hit me. At first everything was fine. A week after the paint job was done bubbles started appearing on the hood. I took it back and they said it was normal and they would go away with time about 3 weeks. So I waited 3 more weeks and they still did not go away. I took it back up there and they said too much time had passed and they refused to fix it. The bubbles have now flaked off and rust has started growing. I started looking and the job that was supposed to have been done was supposed to have been like manufacturer with a clear coat. None of that was done. Also a fog light kept blowing they replaced and they refused to fix that as well. I would not recommend this business to anyone looking for good quality honest work.

Had some minor paint damage on a new vehicle, and they were very helpful. Office staff was very friendly, and mechanics were extremely thorough about examining my entire vehicle, and answering any questions I had. Trustworthy service, reasonable price, and perfect paint job. Like new!

I waited 5 weeks for them to repair my truck, I waited because that was appointment they set up . To have them tell me they could not locate the parts to do repairs.I spent 5 minutes online and found new OEM partsI Stoped at 3 auto part recycles / junk yards and also found the parts all localNow have to start the process all over againThis was a highly recommended body shopWould not recommend them ever

What a professional business...they truly care about the customer. ..give them 5 stars twice

I had a minor rear bumper accident and I really appreciate the work they did on my car. The new bumper looks great, and they were able to accommodate for me picking the car up after hours which was a concern of mine. They even vacuumed my car out, all around I’m very happy I went with Mike Smith Automotive!

Nothing short of amazing !!! They were tile efficient on both estimate and getting the job done. They kept me updated on everything from disassembly to repair, reassembly, final touch up and completion. I hope I’m never in another accident but if I am I will recommend them to anyone.

I’m Not One Who Takes My Time To Write Many Reviews Specially In This Day And Time Unless I Am Truly ImpressedFrom The Girls In The Office To The Guys In The Shop “They Are All Top Notch”I Personally Want To Thank Jody For Making A First Time Customer Feel Like He Was There Number 1 CustomerThe Guys Took A Salvaged Ford Tailgate And Turned It Into A Tailgate That Looks Like It Just Came Off The Showroom FloorIt Was Truly Worth The 35 Mile DriveThanks To Everyone

Mike Smith Automotive is an excellent company! I needed some repairs to the front bumper, hood and headlight of my car after an accident. I didnt initially choose MSA as my repair shop, but they quickly got my business after speaking with them. Their level of courtesy, politeness, customer service and positive company attitude is ultimately what won me over. The Cross on the side of their building definitely means something to them, you can tell this by how they treat people. From the time I called them inquiring about their services through the repairs and completion, they did their best to keep me informed and updated on the process, as well as any issues or delays encountered. This was done through an insurance claim, and let me just tell you...compared to the place we went to have the damage evaluated and an estimate written up by the Geico adjuster, Mike Smith blows them out of the water in all areas. If you have Geico insurance and it seems easy to just get the repairs made at the place the Geico damage adjuster inspects your vehicle and writes the estimate (which is right next door to the Geico office that the adjuster works out of), just dont. Tell the adjuster you want Mike Smith Automotive to do the work, not the repair shop whos parking lot youre likely standing in with the adjuster as hes finishing your estimate.Not only will you have beautiful results on your completed repairs, youll have a clean car when you pick it up, and a friendly attitude from all you encounter at the business. You wont be insulted they way we were, on more than one occasion, at the other repair shop mentioned above.I had only one minor issue...the repairs were delayed which made the pickup of my car later than what was initially quoted to me. But, this was not MSAs fault. They had to order a part instead of just repairing it which made them have to get a supplemental approval from my insurance company and a check cut to them for the part. So between receiving the part and waiting on the insurance company, it caused the job to run about a week late. This was my first experience with a repair shop through an insurance claim and they didnt disappoint. I will be a repeat customer should the need ever arise.

Very clean great service

I have dealt with a lot of body shops over the years but i gotta say if your tired of the sub-par work and hassle of dealing with other shops this is the place to go. Its done right the first time plus a life time guarantee on all work that was performed. Doesnt get much batter than that. Thanks again Mike,Matt,Cindy,Ronald and every one else that worked on my 2017 Mustang.

Great customer service

Excellent job on my car. Paint finish is like glass. Great work. I am really impressed.

Mike Smith will make your vehicle look brand new! You will be satisfied and you will find no flaws! They value their work and it shows. They keep you in the know... they call you with updates each time your vehicle goes to the next stage! Ive never experienced better service or care. Thanks a million! I will tell all my family and friends where they need to go to have superior work done on their vehicles.

Very courteous, knowledgeable, and friendly.

I just picked my car up from Mike Smith Automotive. Initially, I was given 2 estimates, one for insurance work and the second for work I was paying for out of pocket. The insurance work was completed, but the additional work was missed. Here is my question, if their attention to detail is such that they miss a second estimate on the same vehicle, then how can I be assured my vehicle was completed CORRECTLY? Did they miss something when they were putting the parts back on? I wonder what Mr. Smith would do in a similar situation?

Very pleased with the repair. Had to make an appointment for an estimate and to get the vehicle repaired, but only took them a day to repair it. Very high quality work.

Their service and knowledge is impeccable and they give quality friendly service. Even after you have picked up your vehicle they are still willing and ready to look at anything you may have questions on.

Great work and people to you know are doing it right

I do not recommend using them at all. Please go somewhere else if you need repairs. Our vehicle sat 1 full week before anyone looked at no estimate or anything. Finally, when they did start things it took nearly 3 weeks before they started updating us on the status. This is a repair that we were told would take 8 days. They kept telling us the price kept going up and up for parts. We had a timeframe of 30 days for a rental car and we told them that. They said they didn’t care what we had and they WILL NOT pay for any inconveniences or rentals. They finally gave us a date the car would be done and then later canceled and it got pushed back another week. My wife didn’t work that day they gave to us to return the rental and pick up our car. They couldn’t meet their own deadline again. The day which they gave I go to pick up the car they still tell me while I’m sitting there that it isn’t ready because the doors are not sealing right.Mind you we are now past the 30 day car rental period we are allowed so that too besides missing work is coming out of our pocket. All this and as of today we still don’t have our car 33 days later going on 34 for a repair they told us would take 8 days!

Good work but took 3 weeks to fix my car when they said it would only be 1 week.

Nice staff and they did what they claimed they could and would. I recommend.

Good work and nice people.

They do good work! Act like they want you to be satisfied. Rare quality!

Avoid!! Tried twice (not once) to get estimate for damages... $25 for an estimate and then every excuse.Avoid!! Go elsewhere!! Too many options out there... will be calling USAA as well to notify of poor service.

They were very kind to us. Helping us with our vehicle and insurance after our son had been in the accident, these people are very professional and personable. Thanks Mike Smith Auto.

The Best place for repairs and always friendly atmosphere.

This is the only place I have and will ever take my car. They always do a great job.

Have new 4 door truck that got hit in passenger side. They installed two new door shells with original internal parts. Rear door would not unlock when I picked up truck . I have took it back two times and it still doesnt unlock. Very inconvenient when my family is standing n rain and all have to get in on other side. Very very upset!!!!!

I was warned about using this shop and now I wish I had listened!!! Nothing but problems and bad attitudes when dealing with these people!! They will over charge you, pad up the expenses and turn out subpar work. When you bring it to their attention, they get real pissy. Go somewhere else, folks.

They take such good care of me!

The best, period.

Honest pricing with great body work.

They do amazing work

They were very nice

Great guys and great workmanship!!

They always do a professional job and they have a do it right the first type mindset

Did good work on Suburban!!

Honest and trustworthy

Friendly owner.