I have used Evans Automotive twice so far. I normally hesitate to leave a review after only such a short sample size but both times I was surprised how well I was treated. I used to work in boat repair so Im used to the whole upselling but in both times Ive taken my car for repairs,once for my alternator and once for oil change, I got exactly what I asked for and not a single extra unneeded suggestion. Both times the work was done quickly and at a very fair price. Most importantly to me, its a smaller business so you get treated as a person rather than another car in line. 5/5 would recommend to anyone.
The other thing I had done was a starter replacement. My biggest complaint was the fact that they would not use customer bought parts. The price was comparable and even better than a lot of places in town for the same job. Their customer service was top-notch. They made me feel like I mattered as a person. Thats something you dont have very much anymore. They did a great job! I will definitely use them again!
Mr Evans and Mr Rod were So Nice and Reliable for my Car experience. I will highly recommend them to any all of my friends and acquaintances! They Deserve a Five Star Rating- Thank You Guys For Your reliability in my time of need.
I was traveling from Atlanta to Florida work when my truck ran hot just outside of Dothan. I found Evans automotive online and I’m very glad I did. The guys took care of all my issues and got me back on the road for a very reasonable price. I would 100% recommended their services!
Did an excellent job on my air conditioner. They were much cheaper than the estimate from the Toyota dealership. Saved a lot of money. Thanks Joe
5 star service! I was headed to the beach when my car broke down just outside of Dothan. They called me a tow truck and evaluated my car right away. They had my car repaired the very next day. Very professional and outstanding customer service! Highly recommend them!
Very Professional Stand behind thier work 👏 fair Prices over all a good experience. Would Recommend.
I thought I was having a issue with my wheel bearing(s) but they informed me everything checked out ok, what I was hearing was normal road noise. They could have easily taken advantage and changed out one or more bearings and I wouldn’t have been any wiser to it. They are very courteous, polite and professional. I will definitely be using them in the future and I highly recommend them.
This is the place I wish I had found years ago. My 1st visit was a great one and made a lasting impression. Joe was professional, prompt, courteous and knowledgeable. I will continue to go to Evans Automotive for any repairs or for just an oil change.
The team at Evans Automotive did a fantastic job getting my Volvo running again in peak condition after experiencing issues with the antilock brake system. Having a skilled and knowledgeable staff that understands what is needed and can perform the work right the first time is a blessing, especially without an available Volvo dealer nearby. Great communication on how repairs were coming along, and a very fair price charged for their services. Will certainly return again for future auto maintenance needs.
My wait time was given and service performed as expected in a timely manner.
I experienced very fast service. They were flexible with my schedule. No hassle and a great price. I feel good with giving them a recommendation.
Great guys, did an excellent job on my car, this is definitely my mechanics from now on, thanks guys
Very transparent business and very fair pricing. My second visit and will be returning if other services are needed. Thanks again.
Very pleased with staffs timely efficient service. The smiles and thank yous were nice bonuses‼️🥰
Professional and trustworthy. Found the problem and fixed it in a timely fashion at a great price.
Great service and great communication. Don’t trust those shade tree mechanics with your car!Reasonable prices too.
Professional and friendly service that I trust and highly recommend.
They were very fast in servicing my vehicle. Is have used them over the years with another vehicle and we’re always great with the work that they do.
Great communication about the timeline of the repair.
Joe is a godsend. He was the third mechanic I went to(regrettably I listened to a referral to one dud, then the second couldn’t work with my emergent timeline). Almost all signs were pointing to a new engine and thousands of dollars in expense. He was able to diagnose the issue and fix it in 2 days despite being a very busy time of year. There are not enough ‘thank you’s in the world!
No good would never go back very poor service
Great service to get ur car fixed 🚗👍 #smallbusiness
I was referred to Evans Automotive through carmax and could not be happier with the service they provided. Everyone was hometown friendly and full of that good ole southern charm. My repairs were taken care of quickly and my vehicle runs great now. Thank you for all your help!
I came across Evans when I my previous mechanic turned me down for being too busy to take my emergency. I called Evans and spoke with Rod who quoted me a fair and reasonable price for the repair and picked up my vehicle with no hassle to me. They have fixed a problem that was caused by one of their techs at no charge to me. They owned up to the mistake. You don’t find that with automotive shops anymore. Evans Automotive is my new go to mechanic for both of my family vehicles. Most time it is same day service. They do great job after the service following up. Keep up the good work Evans👍
Great representative great people great mechanics very courteous very informational respectful and I really enjoyed their energy great job great group of people thanks
Exceptionally easy to work with! Friendly staff that kept me updated and informed. I have used Evans in the past as well and I trust them to do a great job!
They were honest and fix the problems and were nice folks will take my car there when I need service
Very Professional. Well recommended.
Great customer service. Did not try and over charge me because of the words,Land Rover like most of the businesses I called for a quote. Great service and mechanics.
This shop is great. They are responsive and professional. Their prices are reasonable. Most importantly you can trust them to tell you the truth and do what is right.
Very quick and very honest car repair shop
I havent had any major services at this location, but from the standard maintenance services I have had Evans Automotive have been honest and thorough in the work they have done on my vehicle.
I went to Evans Automotive about some electrical work which they tackled the problem with no problem with the knowledgeable mechanics and they fixed the problem quickly. Sometimes if there are a issue they will let you know.
I took my rather old and worn down car to get some last minute repairs before going out of town for the weekend. When they had looked over my car I got a call and the question, “do you really want to pour this much money into this car?” He proceeded to tell me what was wrong and how much it would cost and actually discouraged me from getting it fixed. Though the news was not good, I am so grateful for his honesty and good advice. As a young female I worry about mechanics trying to overcharge me because I don’t know much about vehicles. Instead he told me to take the money I would put into repairs and make a down payment on a new car. Whenever I do get a new vehicle, I will continue taking it to Evans.
Whenever I need an oil change or any auto repair service, I bring my C300 Mercedes Benz to Evans Automotive. They are always courteous and efficient. I recommend them for all your auto repair service. You will be glad that you did and will be back on the highway in no time.
Great experience with Evans Automotive. Can be nerve wracking going to a new mechanic but very professional and did not leave feeling taken advantage of! Will definitely go back for repairs and maintenance in the future. Thanks!
Very experienced team and wonderful customer service.
I have used Evans Automotive for years. With each visit I have received honest dependable service. I trust Joe Evans to the fullest and you can too.
Excellent service. They take care of their customers. Evans Automotive helped with my Mom’s car when she was in town visiting and need Freon. Late on a Friday afternoon - they added Freon and got her A/C cooling again.
Awesome service I would recommend friends and family Evans automotive make sure everything is good with your car before you leave.
This shops site needs to remove that they work on ALL makes and models. Had my diesel truck towed here after hours since it stopped running, called the next morning to talk to them about it and let them know the issue and was informed they cant work on it since it was a GMC diesel. The guy was very polite about it and gave me a different shop to go to which I appreciate and I hope theyre polite like he was, I just based my decision on the good reviews and that their website stated they can work on anything.
I have been very pleased with the repairs to my air conditioning done by Evans Automotive. They are very professional and did a great job. My air is the coldest it hasever been. So thankful for their expertise.
They did a thorough inspection on a car that my friend was hoping to purchase. The inspection showed that the good deal would end up costing her 6,000 in engine repairs soon. I was so impressed with their honesty and efficiency, I started bringing my car their to have it serviced. Not only are the oil changes comparable to big chains, but the employees are much friendlier. Definitely take your car there! And ask for Lee to service your car, hes the best!
Great service always. Efficient and very cordial service.
As usual, we were very pleased with all aspects of the service on our daughters BMW. Great people to work with!
I hardly drive my 2006 Avalanche but the Aircondition still feels good to me now
Very pleased with overall service, smooth check-in process done by Lee who was very attentive and diligent. My mechanic was Elliot whose expertise is European cars and he provided an excelente service. He provided several recommendations based on his inspections. He took the time to walk me through what he did and found, which I appreciated.Ill continue using their services and I would certainly recommend Evans Automotive service in a heart bit!.
I was told that Evans Automotive was a good Place to take my car well I took my car and they frist told me that I could get my car back that day but it turned into two days almost and when they called me to pick up the car I paid over four hundred dollars for I drove away and when I got up the street my car begin to malfunction I called them and they said to bring it back when I got back they said that i could leave it with them so they could find the Problem so they could charge me more money when I was told that my car was ready i would never send anyone to that shop i even had to call the police which they said that it was a civil matter but I had just given them my money not twenty minutes ago i was told that I would need to get a lawyer in order to get my money back I truly believe in this case they are the ones that needed a lawyer my rights were really violated and that the Robber was protected i am a God fearing man this is a true story.
Professional servicemen that always deliver quality service with a fast turnaround.
We had a/c go out. I looked on internet found Evans automotive . Everybody said how kind and professional Evans was, they told the truth .Good people good work!
Amazing service! I have a 2005 Volvo s40, the instrument panel and gauges completely went out...and I searched high and low for someone who was willing to mess with it. And these guys were confident, thorough and happily took on the job. 😀 Very pleased with customer service and I recommend it for anyone with a European/import car!
Evans is always up front and honest about the repair. And have always ben friendly and professional....not offish.
They had to tow in took care of problem quickly and professionally
Excellent customer service and quality maintenance on 2006 Mercedes. Fair price on oil change and bulb, 27-point inspection included, and extremely time efficient. Maintenance was started within one minute after my arrival and was completed in 20 minutes. Very friendly owner and employees. Would return and recommend!
Evans automotive been servicing my car for a couple years now I highly recommend them for your automotive needs
They dont work anything from the 90s they told me. Dont go there if your vehicle is old
I have a Toyota Sienna, that the local Toyota Dealership said needed a $12.000 engine (yes that is twelve thousand). I took it to Evans on the recommendation of a friend and he was able to help me recover the engine without the expensive repair. Now it runs great and only burns a very small amount of oil and it only cost me $500. If you want honest and skilled repair then go to Evans Automotive. They will treat you right and stand behind their work.
My name is Joseph Kilpatrick and Evans Automotive Services are great people and have excellent customer service, my vehicle would not start and I had tried everything to get it started, so I looked online and found Evans and they came and towed it ( at no cost ) and found the problem and fixed it the same day, I have NEVER had service like this before from anyone. As I was picking up my car it was raining and they made sure I didnt get wet. They now have a customer for life......THANK YOU Mr. Joe and everyone at Evans Automotive Services
Evans Automotive is excellent. As an out-of-towner, they treated us with respect and concern. Top notch customer service.
We have a 15 pax Chevy Express van with 205k miles. that we use to pull a large camper and horse trailer. We had the transmission serviced and the engine tuned up. Mr Evans recommended hooking it up to a machine that cleans out the intake system. What an improvement! It runs like it did when it was new. And I especially appreciate was the honest, friendly, professional experience and reasonable rates with excellent results. Highly recommend!
Fast diagnostics and get you in and out as quick as possible. Also very professional
The guy had an attitude over the phone. Wanted to fix everything else but not what I ask for specifically
Excellent service! Fast and reliable! I recommend seeing Lee, he is a very talented and bright young man.
If you choose anywhere else to get your car service you are crazy . They are the best in the circle city (Dothan Al.)
These people gave me a good price when I needed it the most, thank you. Things in my life could have went south if I faced the average price anywhere else.
Joe and Pat Evans are the best in Dothan... Wonderful service, fair prices, and trustworthy info about car problems.
Good place to go to get your car fix
I have used Evans for repairs to my Chevy S10 Blazer before and was pleased with the work done and the professional attitude of the service techs.My brother, who lives out of town, called and asked me who I would recommend in Dothan to look at his Audi TT. He was having troubles with his transmission and had been told the repair was to remove and replace the transmission at a cost of $7500.00. I had heard of a service tech at Evans Automotive named Wesley, who was supposed to be great a working on foreign cars. I spoke with Wesley who seemed to be very knowledgeable with foreign cars. I called my brother and recommended Evans to him. He brought his vehicle down and left it with Evans.The repair was done in a timely manner and at a cost of less than $800.00. He is also going to let them do other repairs on the car. I dont regret sending my brother to Evans Automotive. More importantly, this is a shop I recommend to FAMILY. Honest Owners, Honest Service Techs and they treated my Brother right. I would recommend this shop to anyone looking to have work done.
Great service and great people
All around just great 👍
Good guys work there.
Evans is a great full service repair shop. They made arrangements for me to get to work while they worked on mine.when I picked it up the price was reasonable and my truck ran great. Thank you evans automotive
I have never received customer service this good in any business. They are the most honest and friendliest business I have ever dealt with. I recommend them for any automotive problem. I have two vehicles with well over 100k miles and I wouldnt take them anywhere else.
Way over priced...price gouging in full affect
We were in the home stretch of a HUGE family move from the Midwest, and thought we could limp home with an intermittent noise in the rear wheel. Not to happen. When we called for a tow with our truck and UHaul trailer dead on the side of the road, Joe was kind and helpful beyond anything we could have imagined being new in town! Not only did Lee and Ashton pick us up with a warm smile and extreme competence, the work was done on our truck the next morning, for an amazingly great price, and we made it home safely! I only wish we lived closer to keep these guys in charge of our truck for the long haul! I cannot recommend them more heartily! I will bring them home made cookies when we next drive through Dothan! Thanks, guys! You are champions, each and every one!
Such a great experience!! Everyone at Evans is super friendly and accommodating. I went in for an oil change before heading to the office and was actually able to start my workday from their waiting area, thanks to the fresh coffee and wifi access. If wifi and coffee doesnt do it for you, their prices are great AND I was informed that next time theyll pick up my car and drop it off when theyre done. It doesnt get better than this!!
My family and I were traveling and our van broke down. We had it towed to Evans Auto to repair. We didnt know the area and had two small kids with us. They were very kind and one of the guys (sorry, I dont remember his name!) stayed late and came in early to let us get back on the road as soon as possible. In addition, when Enterprise left us stranded at the shop, they let us borrow a car and helped us find a hotel! Yall are stars in my book! Thank you from the bottom of our hearts.
Avoid these people like the plague. I went to them cause of reviews and boy was I wrong. First off they fixed it all of 10 mins later on that afternoon my car quit and I had to take it to another mechanic. I called and it was my fault and the guy had an attitude and sarcastic. Never ever again now Im out the money I paid them to fix it and the new mechanic what a crock of bs. They also wanted me to tow it from Enterprise back to Dothan on my dime whatever. AVOID THIS PLACE. .......
I have nothing but good things to say about Evans, and everyone that works there. For 3 years, they have treated me well, and taken excellent care of my vehicles. I trust them so much that they also work on the buses that my senior center uses.
I had a wonderful experience with Evans Automotive this morning...They diagnosed the clicking sound in my foreign cars engine. I was very pleased with the customer service and expertise that Wesley (technician) showed during my visit...I highly recommend Evans Automotive for any and all repairs that you may have.
My Daughter took her car into Evans Automotive recently to be serviced and checked out before heading to college. Mr. and Mrs. Evans, along with the entire staff and crew at Evans deliver fast and friendly service and repairs in a family friendly environment. I trust Evans.
Staff was very nice and prompt with service.
High prices and no real price for services when call in with a price evaluation
This shop is the best in Dothan! The service is timely, friendly, and if it does not need to be fixed they will let you know. Great people from the techs to the management. If you ever need a mechanic in Dothan this is the place to go!
Excellent service. Did a better job than the bmw dealership
It is a wonderful place to eat ; its a little expensive, but good it makes you forget about the price, also the works are very curious and kind .Cant find a better place to eat especially on Sundays when you dont want to be cooking.
Evans told my wife that our car needed upper and lower ball joints, and sway bars replaced soon. They quoted her $1,000. The only thing the car needs is shocks and after having it inspected by two different auto shops, Ill tell everyone I know about their dishonesty. Dont send you wife in for an oil change unless she is mechanically inclined. Theyll try to convince those who dont know any better to get expensive, bogus repairs!
Most knowledgeable and professional shop in Dothan. They are always busy because they are always good :-)
Lobby customer friendly. Retro furnishings
Theyve helped me w/ car maintenance. They do good work and have great customer service.
Terrible Customer Service! These people are very well known racists. Its a family business. Consumers of ANY color please be cautious.
Lady that answers the phone is as rude as they come. Called for a quote today. The lady was snotty to begin with, acted like I was bothering her. She gives me the quote and then hangs up on me!!! Ill gladly take my business elsewhere.
I took my car to them and with in bout an half hour they find out what was going on with my car they fix it and I was on my way
THEE BEST auto shop in Dothan!
Good fair folks
Buyer beware their service manager had the guts to tell me he would charge mea hundred and fifty dollars replace my oil pressure sending unit after their mechanicburned it out changing my oil filter gasket.These people will rip you off and dont care.I ended up buying one at auto zone for forty dollars and express oil replaced it for free.I would highly advise you go somewhere else where they are more honest.They need shut these people down.I would never use them or recommend them to anyone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great service
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