I just found this place by looking for nearby places for an oil change. Showed up, and they started right away, didn’t even have to get out of the car. Got a full synthetic oil change with filter, checked all other fluid levels and the air filter, and I was on my way in 15 minutes tops. Polite and professional staff. I’ll be coming back for my next oil change for sure!
Very nice staff. I didnt have to wait to long. I will definitely be back.
I always attend this business when I need oil changed. My son whom was murdered use to work there (Joseph M. WOOD) THIS IS A PLACE I CAN GO TO KEEP HIS MEMORY ALIVE. CHARLES THAT WORK THERE REMIND ME OF JOSEPH. I CALL HIM SON HE CALL ME MOM! EXCELLENT SERVICE AT THIS LOCATION! THANK YOU!
Everyone was nice and the Manager on duty was great I could tell he was feeling sick but no matter what he made sure he stayed on task and provided great accomdations
So I usually change my own oil but in my wife’s car I just take it somewhere to get done. I noticed on the receipt I was charged for a full service oil change but they did nothing that is listed for the full service except change the oil. After leaving I still had no windshield washer fluid. Still had one tire at 28psi while the rest are 34. Didn’t check my cabin filter and lastly didn’t give me the option to decline the full service and just pay for the oil change like every other oil change facility. I’m simple to please but it’s also very easy to loose my business over things like this. Hit me with the upcharged service yet did not perform it. What happened to being a salesman and selling the importants of the full service vs just an oil change.
Fast service the manager just sits there but the workers are 👍🏾
Yes Im a woman but I know more about service than what I was provided in comparison to what I paid. Also the young worked seemed to keep walking whispering. When asked why, he would giggle.
Always professional, respectful, and efficient. Everytime i come here these guys do their job very well. Best place in dothan to get an oil change hands down
Sooooo sllllllooooowwwww Over an hour for an oil change. Nice enough folks and not the typical hard upsale. But. Sooooo sllloooowwwLance Holbrook Dothan Al.
The guys were very professional
The new manager was REALLY helpful & he took his time & the the best, his staff was so nice & helpful I highly recommend these guys to everyone, & will make the drive to come here definitely!
Lots to do and see!!
Great service!! 30 min oil change!
Little slow, took almost an hr for a simple oil change, but eventually got it done, thanks
Quick, professional staff and reasonable price
They changed my oil on my bmw and after they did it, my car started to leak oil, and it wasnt leaking before I came there, I wanted them to fix the leak they cause and they just washed the oil off and said it was fixed and it is still dripping oil.
Went there to get a oil change and now there is no oil in my truck at all...I really dont think that they changed my oil at all. This place has really went down and I will never return.
Fast, professional, affordable, and detailed. This was a great group of stand up men that were very thorough. I definitely will be back for service when needed. My boyfriend and I were both extremely impressed. Thanks guys!
We were there for a hour waiting for the right oil filter twice. Over filled my coolant and my car over heated.
My last two visits were terrible. One of the times, after waiting in line, I couldnt get my transmission fluid changed because the machine was broken. My most recent visit Aug 13th, no manager was there to open the business at 8 a.m.Employees in the parking lot called someone from Mariana to open the business. Employees told me that this happens every Thursday.This place is not very serious about being in business...Finally had to leave. Call an Aaron Laswell. He had little to no concern. Will never be back.
Good service here
The servicemen were very helpful. Did they did a great job I might will change. They far exceeded my expectations of a quick oil change station.
They do a great job. I use these guys exclusively.
Great service. Never been here before. Crew could have a better attitude but other than that I had a decent experience. They seem very strict and dont want to be there. But we all have our bad days. They used the oil I provided and checked my tires and filled up my windshield wiper fluid. I was very satisfied.
Exemplary work.
I have been going for 10 years now. I take my truck and car.
Slow and only 1 person was being perfesional
The manager that was working that day was an hour late and had an attitude when arrived. I sat there for an hour and was offered no compensation for it and was charged $10 dollars more than I am normally charged when the original store manager is there. I go there all the time religiously to get my service done. This was not a pleasant visit and if I must say the manager did not act or carry himself in any manner that I would want running a business of mine.
My friend recently took her truck to this branch for an oil change. Stated that when she finished they had all of the things detailed that was wrong with her car, & one of the things was that she had a really little oil leak.. Well 3 days later she went out to get in her car, when she went to crank her car, her car was POURING oil. She took it back up to them, remind you, when she went to get her oil change there was no sign of oil pouring, which you can notice from her drive way! Well when she took it back up there, the 4 qts of oil that she had in her car from her oil change, there was not one drop left .. Now they aren’t trying to fix her car. DO NOT ALLOW YOUR FEMALE FAMILY MEMBERS TO GO TO THIS SHOP ALONE !!! They are the epitome of ripping woman off & creating problems that wasn’t there before.
Great service. Staff is so friendly and nice! My go to place for service. They are thorough and fast. Charles done a great job!
Always fast amd friendly. My go to place for an oil change. Thanks guys!
Great service
Great friendly fast service
Great customer service
Paid for full service. Really dont think they charged the oil. Lost my business after 8 years.
Was a fast in and out oil change. Competitive prices with my brand of oil. ( Castrol GTX.) Staff was courteous and professional, moving my vehicle in and out of the boys, even parking it facing the exit.Enjoyed the air conditioning and they did all the work.
Awesome service we didnt even get out of the truck. Fast and friendly!
Love American Fast Lube! I have been a customer there for over 5 yrs. Great service, fast, friendly and dependable! Thanks!
Efficient knowledgable and friendly. Treats their people right.
They didnt reattach all the fasteners that hold up the plastic engine splash shield and/or the fasteners for the front drivers side fender liner on my Honda civic, which was unnoticed until two days after they changed my oil and filter as well as my air filter. Two days later while driving down the highway at 65mph I suddenly heard this loud awful grinding noise and felt a slight vibration, alarmed I began to slow and prepared to pull off the road and thats when I heard this loud rip and bang and felt the tire go over something, like I hit a curb or and animal but clearly there was nothing in the road for me to hit and I look in my rear view mirror and seen my black skirting/splash shield flying down the highway causing havoc for fellow motorists whom were none to happy that I had parts falling from my vehicle. I had never tampered with anything under my car ever before and I hadnt hit anything or ran over any curbs or potholes to cause them damage much less fail in such a spectacular and catastrophic fashion. Im not usually one to jump to quick conclusions but it doesnt take sherlock Holmes to see what happened when they were the only mechanics to be under the car in the past 6 months and then not a full 48 hours passed before parts start falling off while driving my normal route to work. Ill never take anything to this place again. I would have been better off and probably received less damage if I would have went racing over speed bumps and humps. I had all sorts of plastic skirtings and shielding coming loose for the next couple of days before I could take it to a real mechanic and he told me it looked like I had driven my car down a undetermand stretch of railroad tracks at 50 mph or more trying to let the railroad ties remove my undercarriage for me.
Very slow!!!! 3 cars took 2 hours to complete
The guys were very knowledgeable! Friendly staff!
#1 SPOT
Could not have asked for any better service.Very friendly employees and very curtious.We have been going there for years,this staff now is the greatest.
I pulled in for a quote. While waiting on the manager another employee said my truck was in the way so I gave him the keys. They liffted my truck up (with no permission) and took the wheels off and fixed my brakes they charged me $30 and I drove off with useless brakes. Straight up lied about fixing the brake pressure . And the receipt says brake inspection. No work was done.
Always in and out quickly
Tammy
Always fast and friendly service.
Staff was very helpful when my truck broke down in front of their business.
Now these guy were professional. It was a little expensive but for the level of service I received it was worth every penny.
Good service and attention to detail
Pulled in around 4:15 (web says hours are open until 6?)...employee waved me into bay in an angry manner then states to another employee that he should have closed the doors sooner. Really? Am I bothering you at work? I will never darken your doors again. Open or closed.
Fast and hardly no wait time
Horrible folks are rude as hell on phonemanager needs to fire somebody
Ive seen the same guys working there for over ten years, and theyve treated me well every time. We dont take our vehicles anywhere else.
Quick and honest.
$75 for oil change and an air filter is excessive!! Never again!
Slow service
Great service and the people are friendly
Very good service
Take advantage of women.
Good service
Ok service
Forgot to put oil in transmission
Friendly service
Fast service
Quick service
Great service
Good
Very Professional staff
Ok
God and firm