I’m one in a million who had a bad control switch for my automatic running boards. Nobody ever heard of it. But the greatest service center in Alabama at Toyota of Dothan researched the problem found the solution ordered the part THEN scheduled my appointment so I didn’t have to go back. Nikki and Scott showcase a great team of professionals that brings you into the family and takes care of you. I drive past a Toyota dealer in Enterprise to buy my cars and have all my service work done by Nikki and the boys.

On the way from GA to FL, we had an issue which Doug S. in Service very kindly got resolved. We really appreciate your help Doug. As well, my wife was pleased with the niceness of the place while we waited. Kudos to Doug and Toyota of Dothan.

Sold us a lemon- pressured us into getting an extended warranty, ended up buying it. We bought the SUV in April now the motor is no good due to a water leak. Warranty would not cover the $6k for a new motor because Toyota said it was our fault when it was not . There was no indication of the car running hot- we even took it to get serviced a couple of days before the motor went out and they said nothing about it running hot. Our salesman was cool. Customer Service in the service department is terrible. I promise we will be in contact so soon.

I would like to give a very heartfelt thanks and much gratitude to a Toyota employee named Matthew.I had stopped at the FastStop Service Station tonight to get gas (across from Bojangles). Upon getting back in my car, it wouldnt start. The battery was dead!!! I was trying to get it started to no avail when a young gentleman and his wife pulled up next to me. He asked if I needed help? To make a long story short, he went back to his place of employment and got a charger, hooked it up and got me on my way even before he got what he wanted from the station. He was a true knight in shining armour!!! Thanks again Matthew for all your help and to your wife as well!!!

Worst place to get your car serviced at. They don’t take you serious. I took my car to them to get an oil change and check out a noise it was making. They told me I needed to replace the alternator and water pump. Few minutes after I picked it up, my car shut off while I was driving it. Keep in mind that has NEVER happened before. Never had any issues with starting up the car or having the car turn off while driving. I called them and they said I was told it wasn’t safe to drive which was a lie, I was never told that. They also said they never worked on my car and that they only put engine oil in it. So what were they doing with my car for 6 hours if they weren’t working on it?? I got someone to look at it and one of the connections to the alternator was unhooked. Once everything got hooked up the correct way, the car started working fine. Haven’t had my car shut off again since and it’s been running fine. They will try to get over on you and get your money. They’ve always done that. And their customer service is to just plain awful. Zero stars. Would NOT recommend!!!

The person I dealt with whos name I will not disclose was awful!!! He promised me so many things but never followed through! All he did was have my car dropped off at my door and then received a high commission. He didnt walk me through anything as to how to work the Apple Car Play or let me know that my car even had an automatic start which I asked him about and he said no. It does!!!! There are a lot of other things he did as well that was wrong and careless! I was very disappointed in my experience!!! There is a lady that came to the rescue thank God! She was great! Thats the only reason I am giving this place a 2 instead of a 1!

We have been dealing with Caleb Long for 6 years, can’t say enough great things about his character and willingness to help. Highly recommend shopping with him. Keep up the good work buddy!

Big shout to Paul and Caleb for going the extra mile and finding our daughter the Camry she really wanted! Paul stayed late to make sure the delivery went smooth over the weekend! Excellent service before and during the sale. We have a 2015 Camry they have done service for us on and all have been great experiences so we will definitely recommend them to everyone we know looking for a car!

I have taken my truck to Toyota of Dothan twice and both times I needed a ride home and they made sure I got a ride on their shuttle. I didnt have to wait long.

A big THANK YOU to Phillip in service dept. He helped me get a key for my Rav 4.

Love their shuttle, Mr Henry is wonderful company back and forth to the dealership. This is a great service to offer their customers!!!

DO NOT BUY SUPER WHITE. I bought three vehicles between my wife and I here. One 2017 Super White Limited Tacoma 4x4. My wife has had two highlanders. Recently I noticed an issue with paint on my hood, tailgate and the paint at the bottom of the body where you step into the truck. They told me they would cover the hood only. That something popped up while I was driving and hit the very top of the tailgate in two separate spots that look exactly alike and just like the mark on the hood. I bought an extended warranty no one wants to talk about. I also told my mother and sister to purchase here. One got a Corolla and the other a Camry. Everything else was great up until this issue. Google Toyota super white paint and see what comes up. Pretty much every model but tacoma and it looks just like mine. Toyota has lost an entire family of drivers.

DO NOT buy a car from this place! I bought a car that had to be jumped off to be test driven, I looked over that but I haven’t had my car but for like a month and I have a bad battery. I also made a deal with the sales person that if I bought the car the scratches on the door would be fixed and I cannot get ahold of the person to fix it. They just want to make a sale! It’s frustrating!!

Purchased a new Toyota RAV4 from Caleb Long. Great place. Excellent customer service and wants to help find the perfect car for you. Highly recommend seeing him for your next purchase!

Service time is really long today. Waiting for an oil change for almost four hours. Normally Im out in an hour. Guess its like everywhere else I go for Service, not enough employees 😒

Bought a car from this dealership. Incredibly frustrating to communicate and work with. It took the dealership 4 months to send my title to the state. Once the state released the title I found out that they incorrectly titled it which took effort and money to solve. Both the salesman, Caleb Long, and the finance department were completely inexperienced and difficult to communicate with. Definitely wouldnt recommend!

Got a Tundra from Jay, been driving it for two years now! Such nice staff!

Worst place to buy a car from

I would definitely do business with this dealer and salesman again. Everything was open handed, cards-on-the-table. With the caveat that I paid cash, negotiation was a straightforward, rational process with no hitches.

I bought my lexus ls460l for service. On light bubs.was not working in toyota told me a lil over 1200. To fix so I said yes ... Then after work was done they charged me 1375. And my lheadlights still not working. So what did I pay for.????? 1375. Lexus ls460l

Amazing customer service. No shady $999 dealer fee. Just the normal document fee. Got the same quality used car for about $4000 less than the ones I was looking at on Carvana. They provided out the door prices including all fees via email. Very easy to do business with. I would recommend to everyone.

Visiting Toyota of Dothan I was just looking to see what new vehicles was in stock and look around. I was greeted by Dana Killingsworth. Her knowledge of the vehicles and patience was remarkable. Her personally was great and I recommend anyone looking to buy a new/used from Toyota to definitely talk to Dana ! I know where I will be coming back and who I’ll be telling my friends about. Great job Dana !

I highly recommend Toyota if Dothan. My wife and I found exactly what we were looking forward. Shane @ Toyota treated us very well. He was up front, did what he could to help us leave with a beautiful and dependable Toyota. Thank you Shane!

This is the worst dealership by far I have ever Dealt with. They do not hold true to there word on deals. If someone come along and offer them 5 dollars More than you before you get there to pick up it up. They will sell it out from under you. They are 1 way and only look out for there self. I would not recommend them to anyone! Upper management is the problem greedy bunch!

Great service, clean friendley people

Great people! Great environment! Great experience! I will do all my car buying business from this dealer from now on! Wonderful facility!

I was looking for an affordable vehicle that I could get and that I would like, but instead of liking it; I love it. Thanks to J. Dowling and all of the rest in the building.

The best experience I have ever had buying a 4Runner!

I just the easiest experience in buying a new vehicle. I told Jay Dowling what I was willing to pay for the vehicle and he said he would get as close to it as possible and he did with the help of Jorge Garcia. Jay did a great job on explaining about the vehicle I was buying. Jay is the one to see’

Toyota of Dothan is the best place to get a car truck or suv Cory Bates was very helpful in finding the perfect vehicle for me he defiantly gave me lots of information it was a great experience in buying a car The car buying process can be a stressful experience but Cory made it easy the atmosphere and the the whole ordeal was delightful I would highly recommend someone to purchase there next vehicle there what a amazing dealership Cory would be my next person to go to if I need another car or one of family members the people below who say any bad thing about Toyota our just negative people it was a great day for me god bless everybody

I cant say enough how awesome Stephanie Parker was when it came to getting our family into the truck we needed! Go see her for your next vehicle purchase !!

Just purchased the 2019 RAV4. I was immediately assisted as soon as I arrived - even without an appointment - and everyone was attentive and made me feel very comfortable. Staff work together as a team to assure you are treated professionally to earn your business. I needed a little follow-up after purchase and they were very accommodating to quickly answer my questions and resolve my problem. Cory and Joseph and others that assisted me - thanks so much for the great service!

Caleb and Jason were great in getting me a deal for my Highlander! Great service!

This was an out of state cash purchase. Ed Lewis was my sales person and Paul Scarborough the sale manager and Andy Garcia the finance person. First Ed was very, helpful I found the car on the internet, the listing was new and there no pictures with the listing. I happen to get Ed on the phone and explained the situation and he started sending me pictures within five minutes and I was receiving pictures for about the next half hour. Satisfied with the pictures, Ed helped me schedule a time the auto inspector could look at the car everything went great. When Paul, Ed and I came to an agreement on price. When I found out where Dothan was and it was very difficult to get there from where I was. I told Paul I was having logistical problems getting to Dothan Paul said get somewhat close and they would come get me. Which was above and beyond and very appreciated. When it came time to finish the paper work on the car and wire transfer the rest of the money my credit union was not doing what we had discussed to complete this transaction and was making more red tape for me and the dealership. I was frustrated with the credit union but Andy and Ed remained cool helped me fill out the additional paper work to finish our transaction. Dothan Toyota Paul, Ed and Andy were helpful more than they know. I rate this as the number 1 dealer experience I have had. Thanks again guys.

Great service department, however as far as purchasing goes wasnt the most pleasant experience. First they wouldnt discuss price of the car, focused on monthly payments. For me its how competitive a car lot is, for them they are not. Ended up paying thousands more for a van from them. Second the salesperson couldnt even discuss pricing ect, was the manager and made for a long drawn out experience just to simply buy a car. They wasted a whole day of my time so just bought the van and left. In the end I dont plan to purchase another car here, but there service department is superb.

My husband an I have purchased many vehicles over the fifty years weve been married, but purchasing our 2019 Toyota RAV4 Hybrid was the easiest purchase weve ever made.Since this is the last car we plan to own, we wanted to make sure it was exactly what we wanted. Our salesman, Matt Talley showed us what was available and answered all our questions. He was pleasant, knowledgeable, and efficient. Matt patiently explained all the cars amenities and made us aware of all the services at your store.We are very happy with our RAV4 Hybrid. Our gas costs have decreased considerably in the few months we owned it.My husband and will highly recommend Matt, and Toyota of Dothan to our friends and neighbors.

Fourth car I bought from Toyota of Dothan and from Alan Volf. And every experience is as good or better than the one before. They are a 5-star team and can always get the numbers to work. Alan will go above and beyond to help you, not just to make a sale. If you’re thinking about it, give him a shot.

Enjoyed looking for and buying my new Toyota Highlander at Toyota of Dothan.Scott Wilson made buying my car fun. He was pleasant and delightful in conversation. He tried to explain all the features of my new car and even helped me setup some electronic features. I really enjoyed the tour of Toyota of Dothan that Scott gave me and meeting staff members there.Mr. Steve Barry was so nice too. He was helpful and gracious when I changed accessories, causing him extra paperwork.I would recommend Scott and Steve and Toyota of Dothan to anyone looking for a vehicle!

Kevin Woodall made my car buying experience exceptionally wonderful! Very knowledgeable about the car and any questions I had. I was so indecisive and he carefully took the time to explain every option to me. Never thought I would buy a brand new Four Runner, but it was so worth it. Highly recommend seeing Kevin for your next vehicle, he made the process fun!

Just bought my 2018 C-HR from Caleb Long... the buying experience was painless short of letting go of my beloved but old suv. Caleb was AWESOME he was diligent about sending info and updates staying in touch but not annoyingly so. He worked very hard to get us the deal we needed and went the extra mile. If you are in the market for another vehicle it will be well worth the trip to stop by and meet Caleb he will work hard to put you in what makes you happy. Thanks Caleb for your help.

A big thanks to Caleb for remembering me when the car I was after came in! I love my new car and it’s exactly what I wanted!If you’re looking for a new ride give Caleb at Toyota a call for a no hassle experience. He’ll find you the right car for you!

I would recommend anybody looking for a car to go here! All of the employees are super friendly! Jim Chance sold me a 2016 Toyota Corolla S and I could not be happier! He was very professional and knowledgeable. Toyota of Dothan definitely has a loyal customer for life! I would send anyone to this dealership to buy a car. Mr. Chance was very open and honest about everything. Steve in finance was also very helpful and friendly!

I call up there to get a remote start for my 2014 4runner. I’m given two prices. One for the parts and another installed. I say that the install is a little steep and it should be a plug and play system I’ll just install it myself. He agrees sells me just the parts. Come to find out after installing I get to the last page of install and I have to plug it in to a techstream computer and turn remote start on. I mean just imagine how your blood would boil at this point knowing that three different associates have now spoke with you and all know I plan to install it myself and not one has mentioned that this is not a do it yourself install and you will need to have it activated at Toyota. So I call up to have this issue corrected and the shop foreman has the audacity To tell me it’s going to be 60 dollars to activate. So you mean to tell me half the price of what I was quoted to install is the final step where you plug it in. If these things were mentioned at any other point in this transaction I’d have never left and had it installed there. I understand the problem with dealerships like everyone else. The prices are outrageous because you have 14 people who do very little who need to get paid off every labor hour one tech produces and Vice versa with sales. But the benefits to overcharging and having employees who generate zero revenue you’re supposed to have the decision makers who recognize when an employee did wrong, “by not mentioning something in my case” and making it right and using it as a teaching tool. Instead I’ll just be making sure I go out of my way to avoid this store. I’ll drive to Montgomery for service before I ever step foot in this place again and to others I say Think twice before making a purchase from this Toyota because they will not own up to their mistakes.

Caleb and Cliff were the absolute best! They helped me get out of my Jeep I just purchased 4 months ago and into a more fuel efficient 2018 rav4. This was my first new vehicle and i could not be happier. Not to mention they did all of this with my toddler hanging out too! They were so patient and so great. I would recommend Toyota of Dothan and Caleb and Cliff to ANYONE.

Toyota of Dothan is well organized and presents spectacular professionalism with extending care to the consumer and their family. I was assisted by Josh Hernandez and this gentlemen showed tremendous effort in placing me in the right vehicle for me. The respect he showed to me I appreciated. My experience here was enjoyable and I will be back soon to also service my vehicle.

Bought new Tacoma on April 6, 2020 ! Overall well pleased ! Jenifer Miller my saleswoman was great ! This was my third purchase from them !

J. Dowling helped me purchase my 2019 Camry. I am absolutely in love. Toyotas Service department is also fabulous!!! Keep up the amazing work guys! I highly recommend them to anyone looking for an amazing vehicle!

WE HAD A GOOD EXPERIENCE WITH MICHAEL OUR SALESMAN.HE REALLY EXPLAINED EVERYTHING CLEARLY AND FULLY.IT WAS ENJOYABLE WORKING WITH HIM.THE ONE STRANGE THING WAS OUR CREDIT SCORE. WHAT WE WERETOLD SEEMED KIND OF LOW. I HAD IT RUN BY SOMEONE ELSE THE NEXT DAY AND IT WAS A LOT HIGHER. HMMMMM!ALL IN ALL A GOOD EXPERIENCE.

J. Dowling and Caleb are very helpful and knowledgeable. Gave me a great deal!

Ask for Dana K. She’s amazing and will help you in every way she can.

Me and my family have purchased 3 vehicles from Toyota of Dothan. I even referred my brother and his wife. Josh Red Carpet Hernandez was the sales person on multiple times. I will recommend him to anyone looking for a vehicle.Hes a great communicator and wonderful at following up with customers as a true relationship.Thanks Josh!

Awesome and friendly staff! Andrew was great and very knowledgeable and through on the vehicle we purchased!

Great customer service. I worked with Anthony/Tony who was very knowledge on the vehicle I chose, as well as the other vehicle I was considering. He took what I wanted and helped me make the right decision for me. When it came time to discuss financing, he and his finance manager listened to what I wanted and that it what I got. All in all great experience and I hope to continue to do business with them in the future.

I will be recommending all my family and friends to Toyota of Dothan. Everyone there was extremely nice and very helpful. I cant say enough about Josh Mr. Red Carpet Hernandez. He was very friendly and very knowledgeable about the cars. I bought a used Nissan Rogue and Im loving it. I had the car for one day and the battery went dead on me and Josh drove 30 miles in the freezing rain to bring me a new battery and he installed it for me as well. Paul Scarborough and Josh made my experience with Toyota of Dothan a great one. I fully recommend to everyone if you are looking for a new or used car or you just want great customer service please stop Toyota of Dothan.

This dealership will take your information and continuously run your credit for the next two weeks after you turn them down because of a bad offer. Upon questioning them, they become very rude and sarcastic. I recommend avoiding this dealership completely but especially salesman Ed and Paul in finance.

Nice, sales people who are down to earth. They didnt take a long time to tell me the deal or pressure me into a deal . Relaxed but professional. Ashley and his staff are great.Its great that the dealership is good to help in the community.

Mr. Red carpet (Joshua Hernandez) and Scott Are amazing! They gave me top of the line customer service! They found exactly what I wanted and I drove away in exactly everything I wanted in a vehicle! I felt top priority! I highly recommend going and seeing Josh or Scott!

This is the best place to buy a car. The people are friendly and the prices are good. The sales people work hard to earn your business. The service department is fast and friendly. Ive purchased three vehicles from Toyota of Dothan and have been more than satisfied with my experience each time.

We were treated like family. Customer service was excellent. Vanessa was able to find the truck we wanted with all the options we were looking for and we also got a great interest rate. Definitely will recommend them.

Great staff excellent service! Caleb Long took great care of us again. This is our 5th Toyota haven’t had a complaint yet!

My wife and I are from out of Town. We were looking to replace our “T-Boned” SR5. We did our car shopping on the Internet for a Toyota 4-Runner, eventually we arrived at Toyota of Dothan Web Site. We made our decision, pushed the “button” and received an immediate email from Mr. Michael Ziegler. After several Text messages and phone conversations, we made a trip to view the entire 4-Ruuner inventory, we finally settled on a Gray Premium. Went home, did more research and more comparisons. We finally settled on a Nautical Blue 4-Runner Limited, 2WD. Michael did not have that color in his inventory, but he quickly found one. It is beautiful! During the paperwork “drill” Mr. Ziegler showed us around the Dealership, met several people, interesting Dealership. Mr. Ziegler set up our phone and Navigation system and briefed us some of the new features/functions. We were fully prepared to safely leave the Lot. Mr. Ziegler was very patient with us. Mr. Ziegler is very knowledgeable, Professional and courteous. Yes, we would highly recommend Toyota of Dothan, especially Mr. Michael Ziegler. He is an excellent asset for Toyota of Dothan or any other organization. The trip home was pleasant and of course the performance was excellent. Must say, I do miss my V-8!!!

Scott and Jason at Toyota of Dothan were both extremely helpful. I went in and told them what kind of vehicle I was looking for, and the payment range. They helped me find exactly what I was looking for and couldnt have been more friendly. I highly recommend them.

Went to get some information on the Toyota Camrey met cory he is outstanding in knowledge about vehicles and defiantly a professional when it comes too car buying process I didn’t purchase but will be coming back to buy from him when i do if you want a good experience and knowledge about vehicles Cory bates is the person to see never felt pressured either he was defiantly a good listener and new exactly what I needed will be going back to buy from him Cory outstanding 5 stars across the board

One of the worst dealership you can possibly go to. Me and my friends from Dothan. bought 7 cars in 3 years. But won’t be going there again. Their service department is even worst. Just to see how much they scam me on my Toyota I had my car AC system pre checked for leak with die and it was gasket leak. Under warranty fix. They told me it was condenser punctured with hole and would cost me over 1k. FYI new condenser cost 150$ and labor would be 150 to 300. That my car did not needed from start. SCAM STAY AWAY!

Our salesman Kevin did a great job of showing us the features of our new car. He took a lot of time helping us become familiar with phone features. We enjoyed our time with him. Steve and Emily Mathis

I have dropped off both my truck and car with Anthony in services at Enterprise three times now and received nothing but first rate service. He also works to ensure that you have every recall and available discount available, in addition to keeping you informed throughout the process. This is now my dealership for all services, especially after having a truly poor experience with a competitor in Dothan. Anthony gets all my services now, and I recommend him for anyone else, especially our military service members -- who deserve to have somebody who will take care of them. He is a true professional.

Had a great experience. Scott Wilson was super courteous and professional. After all the paperwork he took the time to show us around & even explained how to set things up in my new 4Runner. Cant say enough good things about this place. Everyone was super nice & made purchasing a new car easy and enjoyable. Will definitely recommend Toyota of Dothan to all my friends and family!

Purchased a used truck with the help of Jim Chance, who worked with me on the price I wanted and was willing to let me walk away satisfied. I got the truck I wanted, at the price I was happy with, without being pressured into it. he was honest and up front. I would definitely recommend Toyota of Dothan and Jim Chance to anyone who is looking for a new or used vehicle.

We have experienced the Service department side of Toyota with our Toyota Corolla on routine upkeep... and fell in love with their customer focused professionalism and friendliness....Now we have had the pure pleasure of experiencing the sales side of this dealership! Totally sold on the product, the employee team they have put together, and their ownership!Yall Rock!

My experience as a car buyer was very pleasant. Toyota of Dothan has always been a first class act and they do truly believe in service after the sale. From start to finish youre very important to them and thats abundantly obvious. Its also apparent that youre a person and not just dollar signs when you walk into the showroom. They will always be my first choice when purchasing a car or truck. Go see Jay and he will make you feel right at home and bend over backwards to help you.

Bought 2 vehicles from Jason Baker, we had a great experience, great salesman, not pushy(i cant stand a pushy salesman) he was wonderful. Whole staff was great as well, all around wonderful experience.

Any time I call to speak to anyone apparently everyone is “busy”. You cannot be that busy at a car dealership. Also, they say they fix cars but my car is 2 years old and it is leaking water in 3 different places. Took it to Toyota of Dothan and they said they fixed it and still leaking. I live over a hour away so kind of inconvenient to keep going their to get it fixed.

My wife and I recently purchased a 2018 Camry from Toyota of Dothan. We were assisted by Caleb Cruise. Caleb was professional, extremely well informed on the Toyota line, and listened carefully to our needs and expectations.Caleb patiently explained every type of Toyota, options and performance factors as he guided us to an informed and pressure free decision. We selected the Camry and could not be more satisfied. While I would not call my wife and I elderly, we really appreciated Caleb going the extra mile and assisting us with setting up our phone and navigation apps as well as the garage door opener. I have never driven a car off the lot feeling better prepared to enjoy my new car and all of its features. Caleb set the standard for my expectations for Toyota of Dothan and they have not disappointed. Had my car in today for the 5,000 mile maintenance check and the service was outstanding.

Everyone at Toyota of Dothan was so nice and helpful, but I have to say that Donna was probably the nicest salesperson I have ever had the good luck to meet. No pressure, very informative and I just feel like I have met a new friend. If your looking for a vehicle go see Donna.

After the experience I had at Toyota of Dothan, I probably will not buy a car from anywhere else! Mr. Chance not only sold me a beautiful car, but he also found one to fit my budget. Mr. Chance was so awesome to work with during my car buying experience. If youre looking for someone to give you a great experience and will be honest with you, Jim Chance at Toyota of Dothan is exactly who you need to go to!

I really didnt want to trade Cars but the Camaro wasnt practical With having two grandchildren in car seats. Scott Wilson was my salesman at Toyota of Dothan. I love the fact that he didnt pressure me to buy But he did take the time to make sure I found the perfect car for me at this time in my life. Scott is Trustworthy, he listened to my needs and made the process as painless as possible. I feel Toyota of Dothan gave me a fair deal on my trade and I look forward to buying from them in the future! Thanks again Scott for going above and beyond not only did you sell me a great car but to you took time To explain all the great features my Accord has to offer.

Awesome experience!!! The staff was beyond friendly and helpful. Russ Rana was our salesman. He was not pushy and answered all our questions. He made sure we were comfortable with the deal. Highly recommend Toyota of Dothan and Russ!!!!

Jim Chance and the rest of the staff at Toyota of Dothan were outstanding! My wife and I had to arrive late because of our work schedules, and they stayed with us til almost 9PM to help us get a new vehicle. Steve in finance was very nice and did a great job answering any questions we had. I got a great deal on a 2016 Toyota Camry SE, and I absolutely love my new car! The College Grad program from Toyota helped us save even more money. I highly recommend you visit Toyota of Dothan and make sure to ask for Jim Chance.

Caleb Long and Josh Hernandez were by far the best salesman I’ve experienced in my life purchasing a product. They were both very knowledgeable and cared for my needs as I was searching for the perfect truck. I will definitely recommend these two gentleman to other future car owners. The facility itself is very clean and presentable in a fashion that car buyers will thoroughly enjoy while searching for a vehicle. I give this business a 10/10.

Ed Lewis is exceptional. He provided me with professional service. I feel good about my purchase. I purchased a great car at a great price.

We were in need of a second car and bigger car for our growing family. With a tight budget and high expectations finding the perfect car would be no easy task. We kept the place open two hours after close the first night. The second night we showed up and were interested in a completed different car. Everybody was so understanding in regards to what we wanted, our budget and what we were going through. Donnie Redden was our sales associate and found us the most amazing used RAV4 we could have asked for!! We went back a few days later to have the car serviced. That day I went back by myself with my son and was helped by Cameron. He couldnt have been any more helpful and was really helpful with my two year old son. All around a great business that cares about their customers!

Good place for an oil change for a Toyota.

Not a very professional sales staff. Act if you may be stupid. Tried to offer $3,000 less for my trade in then any other place I had shopped and would not budge on price of their vehicle.After telling them no way I would even consider anything close to the deal they offered and told them I was ready to leave, they had to find my keys.Would not recommend this delearship to anyone !

It was a wonderful exlerience as it always is, as Im a repeat customer. Josh Hernandez was extremely helpful. He showed us the car, helped with the paperwork, went outside to show us exactly how everything works. He was very professional and very knowledgeable of the functions of everything in our 2017 Camry.

Very pleasant experience. Everyone worked very hard to get us in a vehicle and the best deal they could give. Enjoyed my experience and will be buying from them again.

Anthony Lloyd was so helpful in making my car shopping experience easy! I was even awarded a hundred dollars for referring my sister, who also purchased a vehicle as well. The service is excellent and I would definitely recommend Anthony if you are looking for a new or used vehicle.

Ashley Gives and Anthony Lloyd were very very helpful. I went to Toyota to look, knowing I wasnt going to be able to get a vehicle. I left the lot with a brand new 2015, truck. Wonderful customer service at Toyota! I highly encourage anyone to check them out!

Professional staff respectful, and courteous. Salesman listened to my wants and guided me to several vehicles that met my goals. The salesman worked with me through to the last step.. Salesmen was not pushy like others, and upon my return other staff was respectful and did not try and stear me away from the original sales person.

This is by far the best Toyota Dealership around. They take care of their customers beyond belief. I have purchased seven cars from them over the past 14 years. Customer service is always great.

Weve had our 2017 Highlander for over seven months now. This vehicle is awesome! While searching the half a dozen dealerships within 100 miles of us we came across one we liked online at Toyota of Dothan. Unfortunately the pictures of the interior were not available. After placing a call Caleb confirmed the one we were interested in did indeed have seating for eight and encouraged us to come look at it. After getting off the phone a wasnt so sure if this guy was just telling us what we wanted to hear to get us to the lot. Its not like Dothan is just right around the corner from Crestview either. A few minutes later to our surprise Caleb text messages me several pictures of the vehicle confirming the seven seats. Great customer service! Great vehicle! Thank you Caleb!

I have gotten two cars from here and both times my experience has been fabulous. They always make me feel welcome and that I am their number one priority even when other stuff is going on. Highly recommended!!

Caleb Long made our shopping/buying experience easy and hassle free. He was very knowledgeable and explained all the features while answering every question. Highly recommend him and Toyota of Dothan.

This is the third vehicle that we have purchased from Toyota of Dothan. Josh is a very knowledgeable and low pressure salesman. He allows plenty of time on the test drive and makes sure that you use all of the features that are important to you. We will surely do business again.

They ran my credit under the guise that it was just to look at it. Thats what I was told anyway. After specifically asking that question, I was told that it wouldnt affect my credit to look, that was a lie. They ran it 4 times, without me signing anything. I will never go to that place again and will tell everyone I know not to go there. I went to another dealership and bought a car the next day and got a better deal than anything they offered. Very unprofessional to lie to your face like that.

I had a wonderful experience with Donna and Toyota of Dothan! Everyone was nice and very helpful. They will definitely continue to get my business and recommendations to Family and friends.

Everyone at Toyota of Dothan was helpful and courteous. Caleb Long was patient, knowledgeable and determined to help us drive away with the exact vehicle we wanted. This dealership and Caleb have earned our business for all of our furture vehicle purchases!

This was my 19 yr.old sons first vehicle. He has always wanted a Tacoma because his cousins who owns them highly recommended the Tacoma. He has saved up since he was 12 yrs old to buy one and the dealers were very helpful in everything when he made his purchase. I myself liked all the safety features that I not too worried about him when he is on the road. My husband will probably purchase one when his truck is ready to be traded in to use for driving around the farm.

Not a good experience from this place. I bought a car from this place once, but I will never buy from people that lie, like they do here, again. They will straight up lie to your face here. If you like to be low balled on your trade in, mislead and misinformed about any and everything, then this is the place for you. The goal of the sales team here is to give you the worst possible deal they can, in other words, they are all about cheating you any way they can. Worst experience I ever had from a dealership.

I thoroughly enjoyed my experience at Toyota of Dothan despite being slightly stressed about having to purchase a new vehicle. Furthermore, Mr. Edward Lewis made purchasing a new vehicle a pleasure! He was very informative, professional, and kind. He assisted me in narrowing down the selection based on my budget and needs. With his help, I was able to settle on MY Toyota Prius! I took the car for a test drive, and Mr. Lewis informed me of all the details on the car. My son was purchasing the car for me, so I was extremely uneasy when the time came to make the final decision. Mr. Lewis and other Toyota personnel were understanding of my situation as a mother and allowed me leave the dealership to collect myself. I was impressed that everyone was so accommodating. Once my son and I returned, we concluded the paperwork, and I left on my new car! Overall, I had a wonderful experience! My new car is reliable and just what I needed to continue living my life to the fullest! Thank you Toyota! Thank you Edward Lewis! Thank you to the best son ever!

Jay, Heath and Caleb did an amazing job! This is our third vehicle from Toyota of Dothan and couldnt be happier! Highly recommend to anyone looking for great service before during and after the sale 🤗🤗