This is a family business. When you’re there, you are part of that family. If they don’t have what you’re looking for they will work with you to get it. Danielle and Rebecca’s attention to details from diamonds to the color of gold make your buying for the first time or for that special occasions so easy. There are so many other qualities that set them apart from other jewelers. So, go ahead and make someone feel all that special care today at Wilson’s Jewelers. In beautiful Dothan, Alabama.

The staff is very helpful and are always able to get items done in a timely manner. They have a licensed gemologist in store, with 20+ years experience! Need batteries replaced no problem always in and out with a friendly sales associates to show beautiful pieces of jewelry while you wait! Quaint jewelry store with a hometown feel and prices that can’t be beat.

Im new to the market and was trying to learn. They sold me a white gold plated ring as true white gold, one of the stones is loose and they were over a week behind in the repair I needed done. Also, the customer service was cordial, but returning calls and giving accurate information is apparently not their specialty. I do not recommend.

Ive had many pieces of jewelry from Wilsons. Necklaces, rings, bracelets, earrings & watches. I get so many wonderful comments on my engagement ring and wedding band! Customer service is always great. We were very undecisive when it came to my rings but they helped us find something that was original yet classic and we couldnt be happier. I have several friends and family members that use them as well and have never had a bad experience. Highly recommend them.

My husband bought my engagement ring (and all my other jewelry) from Wilsons and we have always had a positive experience with them. I always get compliments on the jewelry we bought from here. Wonderful staff and owners!

Pricing the gold market.

WILSONS HAS THE FRIENDLIEST AND MOST HELPFUL STAFF EVER!! I LOVE TO SHOP AT THIS STORE IN DOTHAN, ALL! LINDA MCKNIGHT FROM MIDLAND CITY

The staff is friendly and very helpful. just tell them what your looking for and they will go out of their to make sure your satisfied

I have purchased several items from Wilsons over the years and have always been completely satisfied with the jewelry and customer service. I highly recommend then to anyone.

I bought my wifes engagement ring from Wilson Jewelers about 7 years ago and at that time I recieved excellent service. Just recently one of the diamonds in the ring fell out and I told her to use Wilsons to get it fixed because of my previous experience with them. What a mistake... She has been trying to get a simple estimate to submit to the insurance company for two weeks. Each time we call to inquire about it we recieve the same old story... They will leave a message for Rebbeca (who they tell me is the owner) and have her call me back. We have left three messages and no one has ever returned our call to update us on the situation. This morning I called again to check on the status and asked to talk to the owner or manager. The lady I was talking with immediately got defensive and rude, and asked me where I was calling from... I asked her for her name and she tired to avoid it by asking me my name, even though I had already given it to her. Im in the military and have been to a lot of different jewelers, and this is by far the worst service that I have recieved. I was going out of my way to give my business to them, what a mistake. I will never attempt to use this jeweler again and hopefully you dont make the same mistake. Thanks for reading.

I had a TERRIBLE experience here a while back with incredibly rude staff . These people don’t know what they are doing . I wouldn’t send my worst enemy here

This business tried to offer me $100.00 for two rings an emgagement ring and a wedding band...total rip off business

Drop off pendent to be repaired its been two weeks still not repaired and its not in store for me to get it back, last time I had this same pendant repaired it took 1 hour and cost 22 dollars, Wilsons wants 40 dollars and I still have no fixed pendent in hand, this is unacceptable business practice.