My experience yesterday with the garden center cashier, Derinda, was one of the worst! Her attitude was less than desirable, simply for asking for help. I stupidly thought, while in a bit of a rush, that I could pop in, grab the couple items I needed and then leave. But I was having trouble finding what I was looking for, so I asked the cashier if she could help or call me someone to help. I waited 10 minutes before finally going back to her and saying no one had come, maybe she could answer my question. (Esp. since during that time, she checked out only two customers and spent the rest of the time pacing around the checkout with her hands behind her back.) She said the guy that works in that dept was helping someone else and she couldnt help me because, she is just a cashier. So I made a comment, It would nice if they could train you guys to be a little bit more knowledgeable in the dept you are working in so you can answer some questions when no one else seems available. She replied, No, Maam. Im just a cashier! I responded, But this is the dept you are in and you cant help me at all?, No, maam, Im just a cashier, that is my dept! But this time with a bit more attitude. So I told her there was no need to get an attitude with me for asking for help. She told me I was the one with the attitude. (In my 17 years in Customer service, that is never the way to address a customer) So I told her I wanted to speak with her manager. She told me I had to go find them myself. I said, No, you have a phone right there, you cant page a manager? So she went over to call the manager. While she is doing this, the gentleman who works in the garden center came over and I finally got an answer to my question, when I was done, the cashier continued to check me out, and I asked after if a manager was on the way. No, youll have to go find them up front, theyre busy! I did not have the time or patience at that point to chase down a manager. A cashier should not speak to or treat a customer that way, and Ill definitely be in touch with management over this situation!

An extremely helpful staff that is willing to go the extra mile just to deliver five star customer service to its customers. Thank you so much for everything. I would recommend them to anyone, both friends and family... even if its just for a single flower pot.

This is my favorite Home Depot well organize a customer services is excellent!

Very helpful and knowledgeable associates