Was having an issue with my car battery, so stopped by here to pick up a new one. Customer service was great, and while they were unable to change the battery for me, they did have loaner tools so I could swap it out myself. They were very helpful and I was happy to shop here. Definitely will come back if I need anything else.
Very amazing people to talk with! They are all very knowledgeable and trustworthy! They will help you find whatever you need and get it to you faster than you think! Extremely happy with their prices as well!
Very nice and helpful people.
Don’t waste your time at any other part store this place has everything and the employees are all very helpful!
Bought a battery for my car. Been using this company for over 30 years. I believe they changed owners though.
Friendly, knowledgeable service. They have Liqui Moly oil for my GTI!
Lady clerk on the phone chatting, instead of ringing out customers. Normally good experience
Excellent service as expected. Because Napa is old-school auto parts store !Honest reliable and great prices !Highly recommended...
They never have what you need it always has to be ordered autozone is way faster to an the employees actually want to go you where as nappa just wants your money and to sell you the most expensive parts and services they offer
Called on the phone and discussed my problem with someone. They quoted me a price for a part. When I got to the store 30 minute later.... They didnt have a listing for any such part and no one there claimed to be the person i just spoke with! Showed them the number I dialed and it was the number to this store..... worst service at any NAPA I have ever visited. Ill be driving down to Milford from now on.
Service was great
Really friendly service and knowledgeable. Staff I was standing In the back looking at items and they offered assistance and helped me make a decision. On what to buy very knowledgeable...
Great staff, knowledgeable, helpful and friendly. I do most of the work on our cars and its been quite a while since Ive gone anywhere else. Beyond the good people, and good selection of tools and such in the store, Ive been very happy with the quality of the parts in general. Ive found them to be better than whats purchased at some of the other chains.
Good selection and more in stock than some of the other local Napa locations.
Excellent very knowable and curtisis!
Fast efficient service and they always have what I need
Great service
A very knowledgeable staff
Always have quick amazing service. The machine shop guys are great in the back as well. Had my flywheel resurfaced and injectors cleaned all in one hour.
I cant say enough about the Napa in Dover, been going there since I was old enough to drive. Absolutely the best place to buy parts and enjoy yourself doing it. The workers are always friendly and very helpful. If u need it chances are they have it. Great place.
Great place to get parts especially for an old 77 Chevy pickup. If they dont have it in stock its usually there the next morning. Ron has been waiting on me for over 33 years and is the person I go to.
Great service from a sales clerk who knew the right part for a quick fix. Friendly checkout that made the sale .Will definitely add this store to my list of parts stores.
Great prices and excellent customer service!!
Great help and prices
These guys are great. Always professional and courteous. Lots of experience in this store. Never pushing for up sale. Wont go anywhere else.
Staff is good, with one exception. Lol. Never had a real issue Keith or Kyle hasn’t fixed
Like always great employees always professional and great prices and parts best parts place in town I recommend them to everybody as maps use to be dover automotive from the 60s
They are friendly fast and courtious
They close earlier than I like but I love their brand of products for my vehicle. Try the Napa brand they work great for a lower price 😍
I love this store. Everyone is so very helpful.
I just want to say thank you to Trevor at Napa of Dover for thinking that because Im a female and I have Jersey tags that you could try to sell me something that I didnt need. I come from a strong line of mechanics and even I know you dont check the battery with the car running. So the alternator you said I needed, your were highly incorrect.
Great help with getting the right parts and friendly staff too.
Very professional
Very helpful staff. Always have what I need.
Good place for automotive and truck parts.
These guys are the best.no hassles and they know what they are doing.a ton of stuff in stock.
Great service and the tall guy gave me some great advice and saved me some money 💵💰👍🏾
Love this place and Kiethfi Wifee is my favorite guy to go to for help...
THE MACHINE SHOP IS A JOKE .I took my 454 bear block to their machine shop to be degrease and clean. Ive called there and gotten the price of what I need done, so....they gave me the price that was I felt reasonable and fair. So I deliver my block to be clean. Well, Ive look at it that it seems that they did an awesome job.....but to my surprise when I unwrapped it and farther inspection on the side of the block.....that there where flake (ALOT) of the old paint and there was the a lot of the old paint that was on there. Where the old paint that was on there.....they painted over the block old paint with silver paint to make it look like the block is clean. LOL. Before Ive notice and did the farther inspection, Ive paid for the service.....well.....they hit me with the bill of twice the higher than what they told me on the phone. I told them what I was told that it would cost and showed them what I wrote down. They said those are not the price. Lol. What they told me over the phone was right around the other machines shop would charge. BASICALLY.......THEY DID A PIECE POOR JOB ANDROID MADE ME PAY TWICE AS MUCH ANDROID FORD ME EITHER EXCEPT IT OR LEAVE MY 454 BIG BLOCK THERE. LADIES ANDROID GENTS......DONT GO TO THERE MACHINE SHOP OR GET THEORY PARTS....THEY ARE OVER PRICE. OUTRAGEOUSLY OVER PRICE
Napa is a great place to get auto parts for a good price
Friendly, knowledgeable staff, quick delivery of special order items, some part testing on premises, easy refunds & returns.
Very friendly, helpful, and knowledgable. Beats auto zone and advanced auto hands down
Great place buy parts from them every day
I do business here almost every day. Always Prompt, Professional and friendly service.
Very helpful staff. Machine Shop sets this auto parts store apart.
The guys are efficient, professional and friendly. I have been a customer of this location for many years.
Staff is always friendly & helpful.
They always have what I need, and most of the time it works. Of it doesnt, they exchange it. These guys know their stuff too.
Placed an order online and picked it up mere minutes later. Service was outstanding
Family-owned great auto parts store!
Very helpful staff and had all the parts I needed
Prices arent always the cheapest BUT you get what you pay for
Prices are high
Great place but never open when you need to go
Just need that one part no one has well go to NAPA, they have it for you 👍✌️
Your Team pulled it off, fixed it in record time! Relined the drum, pulled and re-packed bearings! 🤓
Great service, friendly, and prompt, easy return policy.
If they dont have what you need they can acquire it in half a days time! 95% of the time they have what you need!
They have a very less efficient not in stock parts network than the newer partschains
Great customer service
Great machine shop highly recommended
Just had my battery go dead it was within the 18 months and no questions asked you just replace the battery
Great place to shop
Great staff great parts!
Good service and inventory.
Always good service
Been dealing with them for over 35 years.
Nice place
The best
Had just what iam looking for
They have what you want
Very friendly and helpful
Very knowledgeable people
They have what I need.
Excellent service.
My go to auto parts place.
New place with people that are there to help
Always answer the phone
EXCELLENT!!
Fast service
Typical NAPA