Broke my frames on a Saturday. They took the time to fit my lenses into a pair of frames in the store. Less than 20 minutes and a reasonable price.

Inexpensive, fast, and awesome service. Worker stayed to help us even though it was her lunch break. The manager was friendly and pleasant as well. Definitely coming back!

I had accidentally broken my glasses at work and desperately needed them fixed in order to do my job. I spoke with Rachel who let me know what I needed before I got there. Once I was in the store Rachel showed me around and helped me pick out a great pair of new glasses. Even though the lab was closed for the day she made sure my glasses were done for me as quickly as possible! She was absolutely amazing…she saved my job and my life! Thank you Rachel for everything!

Had a great experience at this location. Purchased 2 pairs in one month. Very friendly and knowledgeable. Store is clean and the selection was great! 👍🏽

The staff were very friendly and made the trip to the store very pleasant. Christine explained everything very well and helped me get the glasses I needed quickly and easily.

I had an amazing experience with Tony. Although my insurance didn’t cover a super lot, he still was able to assist me with finding an afford pair of glasses. I’m happy with my decision on glasses and even happier with my in store experience. Thank you

Great Service. My sunglasses tint where took dark and they took care of it with no problem. I highly recommend them for glasses.

Very helpful, friendly staff and had my new frames ready in well under an hour. Very much appreciate their helpfulness and expedited service.

Very great experience. I had excellent help from Tony the Store Manager beginning to end. He provided me with the latest deals and was very customer friendly. I would definitely recommend Lenscrafter Dover location.

Excellent customer service. Was fitted for and received two pairs of glasses quickly and professionally. I highly suggest Lens Crafters.

Very professional staff. Good service

Excellent quick service! Always a pleasant experience when I come to get new glasses here.

Had a very nice experience. I visited 3 different eye vision stores in the last week and I can say that I had the best experience here. Rachel was also nice!

Vinny was amazing. He got me in and out with the quickness. He was so helpful in making sure I was happy with the frames that I picked up.

If you wanna get the hookup with your next pair of frames and lenses. Go see the crew down in Dover. They still operate with a lab on site. They will get you hooked right on up with what you need and you feel like family from the second you walk in. Vinny and his crew got the right idea! Ask for Vinny and he will definitely take care of you

I came into the Dover location. Vinny was a pleasure to work with. My previous glasses from another location broke. I was able to come in and get my glasses same day! I will definitely be back!

Vinny was amazing and quick at getting me a new pair of glasses. Ive been without glasses for a few days due to a car accident and needed them asap! Vinny came through and hooked me up with the perfect pair and an amazing price. Thank you!

Long story short! I needed a REALLY quick pair of glasses so I could drive & I called Lens Crafters in Dover, De & spoke with Tony. I explained my situation to him & he assured me they would get my glasses either that evening or early the next morning. Even though I went in late like after 5:00, ( The store closes at 7:00 PM) they were able to have my glasses to me at 6:15!! I want to thank Tony & his great team for understanding my situation & getting my glasses to me ASAP!!! Great Job!!

The sales representative Anthony was very knowledgeable and helpful when I came to purchase my husbands first pair of script glasses and not to mention a great personality. He was the reason I came back to the LensCrafters in the Dover Mall in Dover, DE.

Very friendly and helpful staff. The glasses came in so quick too. It was a very pleasant experience.

I went in 2 weeks ago on a Tuesday at 3:30pm for a scratch on my lenses and there were two employees working with customers so I began to looking around while I waiting. One of the employees had said he would be with me shortly and I told him is was fine I was in no rush. The other employee came from the back and asked me what I needed, to pick up glasses, I said no I had a small scratch on my lens and didnt know what could be done. He replied I cant do anything because if I buff it out it will mess up your prescription and I said ok thank you. I was never asked if I had a protection coverage or even my name in which I do have a protection coverage which I later found out i cohld use to get new lenses ordered and replace the scratch one (I found this out at the Christiana mall location which is about an hour from where I live). Im not sure why I was told nothing could be done and not even offered that I could order new lenses (even if I wasnt on a protection coverage) 🤷🏼‍♀️

Stopped by for some quick glasses while headed up for a vacation, and they got me going within an hour with some nice frames!

The experience in store is always a good one, the frame selection is great and customer service is great.. it’s a win win

Literally the best eye care purchase experience I have ever had! Quick service. Everyone was so friendly and helpful. Thank you Lens Crafters!!!

Tony and Christine are amazing, customer service above and beyond!!!

People are very helpful and service is great

I had to order special lenses for my frames. The staff was very helpful and answered all of my questions and was honest about delivery times. Thank you for your help today!

My experience today was very good. I found what I liked. The staff was very friendly and had no problem giving us extra time and attention. The courtesy was worth choosing Lenscrafters.

Christine at the Dove DE Mall did a fantastic job finding me the right glasses at the right price.

Great experience with Tony

The DE location in Dover is doing a great job. Just wish they had a Dr on site. The staff was professional, and helpful with picking out my new glasses.Thanks!!

Had an awesome experience Tony was awesome !!!!

We had a very pleasant experience at the store and the free frame adjustment service we received was truly gracious complement.I took my mom to the store because her glass frame were warped and the nose resting pieces were misaligned. I initially tried to find her a matching frame but none worked to fit the existing lenses. The product technician Jason was very helpful. He asked us why we wanted to find the frame. When he realized that the issue can actually be addressed by the tiny replacement pieces and his all-around tool box, he immediately took us to his work bench. He made the replacement and adjustment to the full satisfaction of my mom. My mom was so pleased with the restored clear vision. When we were ready to pay for the service, we were informed its free as a company policy despite that the glasses were not ordered from the store. I felt compelled to submit this review as a way to show my appreciation to Jasons service and the companys complimentary service policy.

Tony was great! I forget the other gentlemen’s name but they worked really professionally and my glasses were done in no time.

Great customer service, greeted by employee as soon as I entered into the showroom. Employee very knowledgeable and service with a smile.

Great service and staff, thats y we go yhere.

Spectacular selection and service! Well return for sure!

No issues been going to them for about 4 years now I love the fact that you do not have wait for 2 weeks for your glasses after you have to pay for them and where else can you get your eyes examined and get your glasses in a hour and they have some really nice designer frames also I love Lens Crafters

Great service, great people...really appreciate they could get my glasses done in an hour!!!

They are rude and inefficient I went to pick up my glasses. There was only one person in store. He was the manager for the “lab”. He took care of all the customers after me first before he got my glasses. His excuse “ he was alone and had to take care of everyone who comes in the store before he could go in back to get my glassesPS : corporate HQ should look into their profile and attitude

Worst location ever!!! Rude and talks down to their customers. They have bad lenses! Too funny, one of their good reviews is from the store manager!!! Disgraceful!!!!!

HORRIBLE customer service and communication.. Will not be returning and do not recommend anyone waste their time with them.

Poor customer service.. they do not even greet customers as they enter. They are always understaffed when we go in and everyone seems to still be in training.

Eye care....no eye doctor?

Personal service, friendly people

Expensive even at sale prices