user
Tobias Music
5013 Fairview Ave, Downers Grove, IL 60515, United States
Appearance
Tobias Music
Comments
Jo
Review №1

Just purchased my 3rd guitar from Tobias Music. They are great people to do business with. As an out of state customer, it is so reassuring to have such competent, trustworthy, and fun people to deal with. They helped me choose the right guitar, and then it arrived quickly and in perfect condition. Highly Recommend!

Sc
Review №2

I had a great experience here. These guys know guitars, and the purchasing experience felt Taylor made for me.

LT
Review №3

Great products. Knowledgeable staff. Been a customer for decades.

Ma
Review №4

The people at this shop are simply the best. The patience, knowledge, and just plain love of the craft are some of the main reasons I shop local. Since I’m a beginner and don’t know very much about guitars, Paul and Nathan spent a lot of time helping me pick out the perfect one. I’ve now had this guitar for a few weeks and absolutely love it. I highly recommend Tobias!

El
Review №5

First class service!!!I received my guitar in California in just a couple of days in perfect condition.The knowledge and consideration from Paul T. is proof of his capable hands.Thanks so much.

Mi
Review №6

Classy place

Ro
Review №7

This is one of the best guitar shops in the city. Everything about it is just miles ahead of any corporate chain. When you step in youre just engulfed in this amazing experience, from the wood floors to the walls that are filled with hanging guitars.The staff is so knowledgeable and helpful. Never condescending. Theres not even a hint that they work on commission; everyone is so patient and non-pushy. They know a lot about different guitars, woods, pickups, etc. So theyll help you find a great guitar.Ive bought/sold a few guitars here and I have no complaints. Their repair techs downstairs are good as well.Dont come in on a payday because youll just end up splashing it all on a guitar and some pedals :)

Sc
Review №8

I have lived in the Chicagoland area all my life and have played guitar for the last 31 years - and was not aware of this place - never set foot in there before. Really kicking myself for not finding these guys sooner. Small shop with an incredible selection, great prices, super people that know their stuff inside and out. I went in with a simple problem to solve, and Paul got me hooked up with a great solution.THIS is the prime reason we need to support mom and pop/family owned brick-and-mortar stores. The big box stores just cant provide the level of service, the quality of instruments, and the knowledge that a family-run store of over 40 years can. Would give 6 or 7 stars if I could!

Da
Review №9

Excellent store. He was so nice to my daughter. Helped her a ton with her first guitar. I have bought 2 guitars from them. Super nice people and very knowlegible.

De
Review №10

Excellent family business with an amazing selection. The father and son team that run the place are both friendly and knowledgeable. As a beginner guitarist I was a bit lost on what guitar would be best for me, and I couldnt be happier with the guitar that I purchased based upon their recommendation. Thanks again!

Ke
Review №11

Extremely satisfied with the purchase of my new guitar this month at Tobias. Paul was exceptionally helpful, knowledgeable and a great guy. Would highly recommend his store to anyone looking for a guitar!

Ma
Review №12

Pops did a great job on my Taylor 314ce. Ill be back . . .

Cu
Review №13

Great customer service and very generous with their gifts along with their lovely Taylor guitar. They kept their promise and the guitar arrives in pristine excellent condition. Tobias Music Fine Guitars is the place to shop for your guitars and among many other unique instruments. Great professional conversation in handling with price arrangement. The overall experience is satisfaction and appreciation for their help to musicians in the Chicago area and the United States over 40 years. Thanks

Ch
Review №14

Great conversation and a welcoming atmosphere make for an absolutely fantastic buying experience.

L.
Review №15

Great family owned music shop. Wonderful inventory but, more importantly, it is owned wonderful people. Online or in person, this shop is well worth a visit.

Ra
Review №16

This is the go-to place for guitar set-ups, and I recently had a nut replaced. They dug through their stash of nuts multiple times to find one that fit my guitar so I wouldnt have to have one custom-made. Their perseverance saved me time and money. Love this place!

Br
Review №17

Great guys, beautiful guitars and a warm store with a cool vibe!I went in to check out a Fender used acoustic and walked out with a Taylor! I played the Taylor GS Mini and Ive always wanted a smaller guitar to transport easily....I was hooked when I played her. Paul showed me another finish that was available and the case that came with it. The case was really nice considering the Taylor I was getting was on the lower price tier. It was easy to pull the trigger. Ken and Paul (son & father) couldnt be nicer & more helpful. They are guitar guys and know their guitars.The selection of Martin guitars is very nice and the Taylor room is...WOW! They have some gorgeous guitars. Also, check out their Eastman guitars. I have an Eastman and you get a great value for the $! They also carry Michael Kelly, Washburn along with a couple others as well as some used guitars.My experience there is ALWAYS great.

Ga
Review №18

Tobias has an incredible collection of fine guitars with excellent service and knowledgeable staff.

M
Review №19

Paul gave my son a great deal on a Martin guitar for his birthday. Fantastic store. Very knowledgeable. Highly recommend.

To
Review №20

All I need to say is that the customer service, communication, and great price is very well appreciated from Tennessee. The G&L guitar arrived in perfect, well packed condition. Thanks again, Paul!

Br
Review №21

Always great service and quality work!

Br
Review №22

One of the best businesses I have every done business with. They are talented, honest and all around great people. Ive kept going back to them over the years and will do so in the future. I hope the best for Tobias Music. Excellent!

TI
Review №23

Service was amazing! Everything arrived on time within days of purchase. Of course its quarantine time and was given two masks with my order! Thanks for the experience.

Do
Review №24

Purchased 2006 guitar that was rated Mint by Tobias. They were dead on correct and they shipped super fast. I highly recommend them without reservation.

Al
Review №25

Exceptional service! Quick on answering the phone! Very informative! They also took the time to show me where they host their live concerts!Thanks for all your help! Enjoy your sandwich!Ray & Lexi

Do
Review №26

This spot has been my go-to for 10 years, and I am always pleased with the quality of professional service and extensive knowledge of the guitar industry--particularly Taylors and Martins. I appreciate that Paul and Ken relentlessly do their best to ensure customer satisfaction, upkeep the place, and have a well-stocked inventory. (They sell used gear, too!) I could easily go to any other music store chain, but Tobias Music is where its at for all-things acoustic guitar.

Jo
Review №27

LOVE THIS SHOP!!!Recently purchased my 2nd Taylor guitar from Tobias Music and, once again, I could not have be happier with my experience. With my first guitar purchase, I was so glad that I resisted an initial urge to find a deal from a big-box store; as the selection & guidance from Tobias Music provided incredible value. The proprietors, Paul & Ken, were awesome in helping me to make the best selection that met my needs, wants, and budget. Now that I live out-of-state, I was just as pleased to make my recent 2nd guitar purchase from Tobias Music. Once again, I received fantastic guidance and value. My new guitar arrived quickly and in perfect condition. Tobias Music is a joyful place with an inventory that always gets my heart racing and a community of customers/fans that I am so glad to be a part of. I visit the shop at every chance that I get. Way to Go Guys!

Ni
Review №28

I had a chance to visit Tobias a couple weeks ago for the first time. Such a wonderful place, and I really enjoyed my visit. I showed up earlier in the day and actually talked with one of the store owners for almost 45 minutes before even looking at the guitars. The staff and owners are very friendly and knowledgeable. As for the guitars, they had a little bit of everything, especially Taylors and Martins; however, they also had some more affordable models as well. The guitars are in excellent condition, and the store is well kept. Overall, very pleasant experience, and I will buy my next guitar from Tobias. Highly recommend a visit.

Mi
Review №29

My 25 year old strat plays like new after a quick pit stop at Tobias Music. Super fast, friendly and professional. Definitely my new go-to spot for all future guitar purchases and service.

Ky
Review №30

Im always amazed when I go to this place.They are 100% honest and are the most knowledgeable guitar techs Ive ever met.I think theres been 3 or more times where Guitar Center, or my guitar expert friends, or my local shop in my town has quoted me hundreds on a repair job, sometimes quoting the repair to take 2+ weeks! Then I bring it to Tobias Music and they sometimes can fix the problem right then and there!And their prices are so insanely reasonable that I almost feel guilty.Not only are they happy for your business, but they will tell you all you need to know about your guitar, your repair, or any accessories you might want/need.I wish I lived closer, but I go 40 minutes out of my way to go to this shop. I cant say enough kind words about how well theyve treated me for years, and how theyve kept my Martin guitar going strong too.They never pressure you into sales! No other music stores I know of come close to this place, and Ive been to dozens in the Chicagoland area.

Al
Review №31

Tobias Music is the best Taylor dealer I have visited in the area. Their inventory is outstanding and their customer service is the best. I highly recommend Tobias for anyone that is looking for a great instrument, or a custom built guitar, Tobias Music will not disappoint.

Li
Review №32

My mandolin is beautiful, it arrived quickly and was well packaged to prevent damage.

Gr
Review №33

I went in because of their ads and I like small family shops. Just walking in you feel welcome. I am an old beginner. They treated me as well as some of their regular pros that were hanging around the shop. They represent many brands, but their collection of Taylors and Martins is outstanding. They took a lot of time with me and helped me find what I really wanted without pressure. Whenever Im in the neighborhood, I stop in. They have a beautiful comfortable lounge showroom. Great atmosphere.

Jo
Review №34

Back when I lived in LaGrange this was my favorite music store. The service was always outstanding, the people friendly and patient. I’m planning on visiting the area this summer. Maybe I’ll buy another guitar this visit!

Br
Review №35

One of the best guitar shops in the Chicagoland area, and definitely my favorite! I started taking lessons from Tobias Music for the first time back when I was 13 yrs old and am still going to them now, 28 yrs later! You will not find a better selection of acoustic guitars accompanied with a staff that really knows their stuff. There is no need to worry about the hard sell with these guys. They truly want you to walk out with the guitar that suits you best, not that puts the most money in their pockets. Local and family owned! Cant beat that!

Lu
Review №36

I have multiple guitars and this is the place I go to service them all. Very great service and great work done here. Every guitar plays like new after it has been here.

An
Review №37

You cant beat Tobias Music. These guys are experienced players who know their stock well and take pride in their craft. They never try to sell you, either--theyre just good, helpful, knowledgeable guys

Ch
Review №38

I live in Indianapolis and was visiting Chicago when I needed a guitar string for my brothers guitar. I stopped in Tobias and told them what my problem was and they had his guitar repaired and ready to play for us in a matter of minutes. While waiting, the staff was great and showed us around the store and patiently answered any question I asked. I would die to have this shop in my neighborhood.

Gl
Review №39

Best guitar shop around! Professional, knowledgeable and friendly proprietors (Ken & Paul); comfortable playing ambiance; excellent maintenance and repairs for guitars: Martin, Taylor, Santa Cruz... A Guitar Players Heaven!

Jo
Review №40

This is one of the only Taylor dealers around the whole south Chicago Land. They have an awesome selection but I HATE going in there. Paul always makes me feel very uncomfortable. I was in the market for a new Taylor, and Ive been playing nothing but Taylor guitars for YEARS, and for starters, they bugged me with the history of Taylor the whole time... I just wanted to try the guitars out.. Also, its important for a guitar dealer to make sure their equipment is up to par, I get that.. but OH MY GOD!! They make you feel like you cant even touch a string without freaking out that something is going to break. they made me take my jacket off, said i couldnt use a pick.. says in the past theyve had to send guitars back to Taylor come on.. really?... I mean come on.. I play with alternate tunings, but when im there, i wont even bother playing in my style, because theyll probly chew me out, and GOD FORBID a string snapped... When in the market for a guitar, you should always feel comfortable and at home... You should play the way that YOU play..otherwise how will you know if you like the guitar, or which one to buy?? Guitar Center is excellent for letting their customers try things as they wish and make them feel welcomed and not pressured.. The staff here needs to lighten up, and relax, and come in terms with reality that musicians PLAY guitars.. they dont pluck a string ever so gently and wear disinfecting gloves while they do it..

Ch
Review №41

Bought my first guitar here last year and Im so glad I did. Local, family-owned small business with top-notch customer service and very fair, competitive pricing. Dont be sucked in by the larger chains.....shop local.

Mi
Review №42

If youre looking for a smaller, family owned place to get good help on purchasing guitars and/or accessories this is the shop!

Zh
Review №43

They have serviced my Taylors, Martin and a premium Tak all-with great care and skill defiantly to go to place if you want integrity and workmanship.

Gr
Review №44

Great local store with friendly, knowledgeable staff. A nice alternative to the cold shoulder, wish you werent here feel I always get at the national guitar chain.

Ri
Review №45

Tobias is the perfect combination of quality, good deals, and friendly/excellent service. Buy your guitar and supplies here and bring your instruments in for servicing here. Whether youre an acoustic guitar (uke, mando, etc.) aficionado, fledgling, or at any level in-between, you do not need another music store. Absolutely love the Stonebridge 6 string and Taylor 12 string guitars I bought from Tobias!

Ra
Review №46

Wonderfull people . I visited this store after 15 years and the compassion and curtesy to help you in every way was the same . I love Mr tobias if that is the name of the owner.

pe
Review №47

Simply Fantastic, they have been handling all my service needs for many years and i couldnt be happier with the quality AND the price .

Sh
Review №48

The place is always my first choice whenever I need to go to a guitar workshop.

Mi
Review №49

If you havent been there, go there. End of story

Ma
Review №50

Friendly

Gu
Review №51

One of the best, love this store

ma
Review №52

Right on !

Information
100 Photos
52 Comments
4.8 Rating
  • Address:5013 Fairview Ave, Downers Grove, IL 60515, United States
  • Site:http://tobiasmusic.com/
  • Phone:+1 630-960-2455
Categories
  • Guitar store
  • Guitar instructor
  • Live music venue
  • Music store
  • Musical instrument repair shop
  • Musical instrument store
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:Closed
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations