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Prime Electronics
2004 Lakeview Ave, Dracut, MA 01826, United States
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Prime Electronics

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Jo
Review №1

He was very helpful and kind. I came to him after spending over an hour on tech support for which I was charged $160. He showed me that I only had to press 1 button and it was fixed! He charged me nothing! You can be sure that if you go to him he will be more than fair.

Ca
Review №2

Louie is great. Not only did he fix my immediate problem he gave me a solution for my computer running so slowly as well. I am very grateful for having such a wonderful, affordable, resource close by.

To
Review №3

Great service. They went completely out of the way to fix a difficult component install on my PC and for such a great price. Dont waste your time going anywhere else.

Su
Review №4

Prime Electronics saved the day for me. I was a damsel in distress after spilling 1 cup of water on my laptop keyboard. I called Prime Electronics within 30 minutes of doing it and talked to Louie (the owner). As soon as I walked in, Louie dropped everything and treated it as an emergency. He did his magic on my laptop by taking it apart, drying the Mother board, hard drive and the insides. So meticulously and through! Very impressed. Within 30 minutes he had my laptop humming again as if nothing happened. So thankful and grateful. I highly recommend Prime Electronics, especially Louie.

Ji
Review №5

All around Great service at this place - Louie is excellent - highly recommend him and this company - Ty

He
Review №6

Excellent service and excellent customer service and extremely responsive and very knowledgeable

Ms
Review №7

Great service both technical and customer service-wise. It is an hour drive for me but worth the trip for good service and well price care. Photos to come since the location has changed to a new spot but still on the same street.

Ph
Review №8

Louie got me out of a real jam - my vinyl cutter had a broken USB port and Louie was able to fix the problem while I waited. Not only did he fix it but he secured the port so it was not going to break off again! I was able to get back to the shop and deal with the jobs that had piled up! Real world service!

Wi
Review №9

A wonderful business. Very friendly and helpful. Super knowledgeable. Extremely affordable. IHighly recommended.

De
Review №10

Louie the owner of Prime Electronics was great I asked if he could fix the hinge on my laptop. He called me a few hours later to tell me me it was ready and would stay after hours if need be. When I came to pick up the laptop I asked if he could replace the screen on my phone, he gladly replaced it for me.I would of given him a 10 star review but obviously could only give 5.I would highly recommend Prime Electronics, hes honest and reasonably priced and very knowledgeable. Thanks again !!

ni
Review №11

One of the best dudes for building PCs for you, just gets stuff done quick and cheap, if you need PC stuff done go here.

Ch
Review №12

I recently built a gaming pc and was having trouble with the wiring. I brought it in and he instantly started helping me out. He could’ve just simply helped me with the wiring but he went above and beyond and helped me completely finish the setup on my pc. If you have any problems or questions this is the store to go to!

Jo
Review №13

The owner helped me like no other computer person did.The issue was the mandatory upgrade to Windows 10. The organization I belong to was pushing and forcing me to replace all my computers because they were ..too old.. for the upgrade to work.Louie reviewed the computers I own and with confidence said there is no need to replace them and guided me to a cheap upgrade. Everything works beautifully.He was amazingly helpful spent a lot of time and supported me in this. He charged me extremely low price even though he saved me around 10,000$ it would have cost to replace the computers.Extremely helpful and smart.

Vi
Review №14

Louie put a new battery in my iPhone 6s after I had tried to replace the battery on my own. Additionally, he replaced my camera circuit. The guy is great. His shop is great. My iPhone is working like new. All this for a very fair price.

Lo
Review №15

I brought my water damaged phone in and asked if my pictures could be retrieved as verizon could not retrieve them. My phone was so badly damaged, it was beyond repair, but the owner of Prime Electronics was able to turn on apps in my new phone, and every picture I ever took was now on my new phone. I asked him what I owed him, he said nothing. Thank you very much. I would highly recommend Prime Electronics

Ji
Review №16

After the recent blackout, my computer stopped working. I brought it over, and Louis figured out the problem and fixed it within an hour at a great price. Great service, knowledgable, and very friendly. Highly recommend!

Da
Review №17

I had to get my phone screen replaced. The owner was very nice and explained the process. I would come here again if I were to have another phone issue.

Li
Review №18

This owner is the best. You are getting super high quality technical expertise and he knows Mac and Windows based systems. The prices are super reasonable and he stands behind everything he does. You will not be disappointed.

Se
Review №19

Went in here looking for a cable I needed, he went searching for one couldnt find one in a package, pulled the cable I needed off one of his computers and gave it to me. He gave me such a great price I paid double. Good dude, seemed like he really knows his stuff! Keep your business local help support the little guys.

Ge
Review №20

Luis is a true genius when it comes to electronics. Extremely reliable, consistent work. Will reccomend him to anyone!

Be
Review №21

Louie is a good guy, took an in-depth look at my PC and was able to solve a problem I was having for a few weeks. Dude is super knowledgeable and helpful. Ive recommended him to my friends.

Dk
Review №22

Excellent prompt service. Fair pricing. This guy really knows what he is doing! Recommended without reservation.

de
Review №23

I went there to get my computer fixed because it wouldnt turn on. He had it working in no time. Great customer service! I highly recommend this place!

Mo
Review №24

Louie is incredibly knowledgeable, possesses great customer service skills, and takes the time to actually INFORM the customer along the way instead of just throwing out random prices for unknown reasons. This was a genuinely enjoyable experience and I will be going to Louie for any and all future computer / electronics issues, period👍🏾 Thanks, Louie, for helping me get my DJ equipment back on track!

Al
Review №25

Great place.Fixed my I Phone after water damage. This phone was declared beyond repair by the guys at the Mall. He actually knows the components and uses a high power magnifier to find the problems while at the Mall they just use alcohol hoping to solve the problemAfter this fixed my Laptop that had a software issue that the IT people that service my company were going to solve by erasing and restoring the hard drive. Saved me from that.After that repaired an old desktop that was infested with viruses and problems and now works fast with no problemsVery friendly smart guy, also very reasonable pricesAlena Ashenberg

Da
Review №26

Honest guy who takes care of his customers.

Sh
Review №27

We had my wifes Samsung S6 Edge + repaired by Louie, not only did he he do a fantastic job on the repair it was quick. I would recommend his company to anyone.

Ri
Review №28

I just had a Samsung S7 fixed. Loui is an excellent technician and was very friendly. it is very hard to find a phone repair place that is reasonable and trustworthy. I would recommend this place to anyone. Thank you again!

Pa
Review №29

Fixed my Lenevo laptop remotely with expertise that is hard to find. Also helped me with issues I was experiencing with my iPhone 7.

su
Review №30

Louie is a lost talent ! Very good at what he does. Highly recommend him !

Ma
Review №31

Loui did an excellent job fixing my computer and charged me a price that was frankly too low. I highly recommend Prime Electronics.

Br
Review №32

Samsung S6 battery replacement. Nice guy, very knowledgeable, great customer service and very fair pricing. Thanks for getting my phone back in service so fast.

SE
Review №33

Came here for a variety of issues from a broken cell phone to a corrupt hard drive. Very professional, great quality workmanship, and great price! Definitely would suggest and recommend to others.

Rh
Review №34

Avoid the high prices at the mall for computer repairs. He has fixed phones and computers for me does a very good job and is dependable and reasonable. Support Dracut small businesses stay in town and save yourself money.

Ed
Review №35

Lou is very informative,he does the IT @Dracut Hardware,the 2 times Ive gone to his shop was to repair my charging port,and then yesterday (11/23)I took my nephew to have Lou look at his charging port also.Hes honest,not a BSer either,he was looking at my nephews port with a microscope,he saw one of the tinytangs was missing ( who knew). Before finding Lou(hes next door to my insurance agent) I took my phone to a repair chain with the initials for CellPhoneRepair,.. didnt fix, got charged, called back,not happy. Call or walk in to see Lou, you wont be sorry,his fees are very fair.One word of warning, watch out for the pole in front of his shop!

Pa
Review №36

I have brought 2 laptops and 2 phones to Prime Electronics and every time I have received excellent service. The owner really knows what he is doing. He is very trust worthy. He repaired a broken screen on a laptop, an internal error on the hard drive of a 2nd laptop, an iphone that stopped working and recovered all my info when I locked myself out of an android phone. This is the best place around to get all your IT work done.

Ma
Review №37

Has saved my families iPhones on numerous ocassions. Great service. Great prices

An
Review №38

Great customer service from start to finish. Highly recommend!

Da
Review №39

Great work, great service, great guy! Save yourself some time and money and come here first!

Ge
Review №40

I love this place they do a great job service is great I highly recommend to go there

Da
Review №41

Lois was able to bring my macbbok pro back to life after it drank a glass of wine. 👍👍👍👍👍

Ad
Review №42

My phone stopped charging so I went to Prime Electronics and it was fixed so professionally.I couldnt believe it was the same phone.

Fr
Review №43

I cracked the glass and lcd digitizer on my Samsung Galaxy S7, (the screen looked as though is was bleeding blue) so I needed to get it fixed. I had called a couple different places and found that they simply send the phone out. I had thought about fixing the phone myself, but having looked at the videos on repairing it...the S7 requires removing both the front and back to be removed to replace the front glass. So I figured Id go to someone local who fixes the phone themselves right there. I called Prime Electronics and spoke to Louie. After speaking with Louie it was clear that Louie would be doing the repair himself. So I dropped the S7 off and when I picked it up the phone was like brand new....and the price was right too! I actually wrote this review on my repaired S7. Thanks Prime Electronics for a job well done.

Tr
Review №44

Highly recommend. Professional and Personable.

Br
Review №45

Louie, the owner has magic fingers when it comes to repairing computers, cell phones and the like. I swear he can fix anything!

Bo
Review №46

Great place and outstanding service

GA
Review №47

Just the best

Al
Review №48

Good service

Bo
Review №49

No

Information
13 Photos
49 Comments
5 Rating
  • Address:2004 Lakeview Ave, Dracut, MA 01826, United States
  • Site:http://primeelectronics.us/
  • Phone:+1 978-455-7178
Categories
  • Cell phone store
  • Electronics store
  • Computer service
  • Data recovery service
  • Security system installer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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