Luka is an amazing sells man. He helped me pick the bike of my dreams a 2008 Gsxr 1000. He worked with my budget and supported me all the way. A month later. Luka, and the people at Duluth Auto Exchange are all amazing people. I would recommend Duluth Auto Exchange to anyone looking to buy a great car or a fantastic bike. I will shop here again for my next vehicle.
Not a real buy here pay here they will sell your contract to a finance company with no notice. Everyone there is full of sh!t. Shady business at it’s finest.
I had an issue with a purchase from this lot I spoke with max and he was very understanding of my situation and did everything he could to assist me in getting me into another vehicle I am very thankful
So I was interested in Hummer H3 2007 which was on website for sale. I sent request for information and received a response saying SUV was still for sale. I went to look at it and to my surprise the vehicle was WAY in the back, dirty nasty was definitely not the vehicle listed.Then a sale lady came out and said it was not for sale. Funny you have a tag on it!I should have known something fishy going on because when I responded back to email before I went, noone responded back to me, but someone named MAX send me application to get started.Glad I wasnt foolish enough to start app without verifying the Hummer.Really sad how dealership try to mess up folks........Second; we saw another SUV on lot asked questions about it and lady said it didnt have a price on it.... How in the world do you have cars on your lot and do t know what youre selling it for, or not for sale??????Seriously worst place Ive ever been too will not go back or recommend
Very professional and easy to work with had a great experience and got my into my new vehicle easily and fast!!!!
Ok so after going to your buy here pay here shops thinking my credit wouldn’t get me into the car I wanted I called William! I found my new to me Ford Explorer with everything on it in it that I wanted! He worked with me in my down payment when others like (sports and imports kept going up and up and up) no pressure let me look I knew where and my price point was he didn’t try to upsell me went over everything and was AWESOME!!!! Go see William he will get you good you’ll drive off with what you want no games no bs no nothing just go what are you waiting for!
William is Amazing!! I first sent inquiries on a handful of vehicles in January, bought a motorcycle for husband and returned to purchase a BEAUTIFUL truck in October. I have never bought 2 vehicles from the same place within months of each other and BEEN THIS SATISFIED... EVER!! See you in 2021, William
This is my second time buying from Duluth autos and the experience just keep getting bretter. Mr. Williams is very professional and nice, I didn’t feel pressured into buying which is always a great feeling. Well recommended!!!!
Work with william he sold me my car volvo 08 very nice man very helpful and went out his way to make. sure i was happy.
Only person l got to talk with was Mark. He was down to earth and wasnt in a big hurry. I saw several cars l wanted but no one wanted even to try to deal so the cars sets there. To bad sales people do not have a personality to work in sales. And if you call the phone just rings.
The salesman William, was very rude and in a rush when applying online and calling in the explore my options. He makes you feel dumb if you dont understand his way of explaining things. He talks too fast and not very helpful, I would not recommend this place.
I had one of my best experiences with a car dealership here at Duluth Auto Exchange. The staff was amazing and very friendly. I only got the names of two of them, JP and William but everyone that works there was so friendly and helpful. Thank you Duluth Auto Exchange for getting me into the truck of my dreams for an unbeatable price. Oh, they also helped me with financing! AMAZING!!!!!!
Came in looking for a vehicle in a pretty tight situation. Staff is really nice, helpful and prompt as well upon arrival. William assisted me through the process from start to finish and ensured me HE WAS GOING TO PUT ME in a vehicle. Amazing customer service from him and he made everything fluid and easy. 1 week later Im in my new vehicle and back to commuting to work and school. Vehicle drives great and gave it t me from what he promised.Go see this man, he does great work and actually goes out his way to help you and not set you up for failure.PS: He plays chess, so beat him!
Please don’t buy a car from here My Friend bought a 2011 car from here a month ago an it already broke down there ppl are scammers
My experience with Mr. Williams was amazing very nice guy will give you the best option for cars.
Very dishonest The guy William is a liar they are all about trying to take as much money as possible from you for a down payment. I went there twice and was told something different by William then he said he didn’t say it. Honestly he look dishonest those beatie eyes says a lot about him
I got me a very nice vehicle from Duluth Auto Exchange and a great deal.... Their not like all of the other places that I went to. They have very nice vehicles with great mileage and also buy here pay here option or a option of going through a bank in which you can build your credit.... my sales guy is Mr. Will he was very helpful and although my credit wasn’t so good. He helped me getting into a vehicle after I was denied at a few different places......... If your in need of a vehicle or a motorcycle go to these guys and they will definitely make it happen for you.....
I had a great experience at Duluth auto exchange J.P. and Boris are great they really help me j.p. was very straight forward and honest with me and he didnt try to run game on me j.p. expressed to me very clearly that he doesnt set people up to fail they set you up to win. they have a nice selection of cars and bikes at nice prices and theyll work with you on financing no matter what your situation I walked in and got a nice Chevrolet Malibu at a great price whole process took about 2 hours bottom line if you in need of a nice car at a good price go see Duluth auto exchange and ask for j.p. or boris they are very helpful
Both Boris and Max were extremely cool and helpful. We got here late and they had zero problem staying almost an hour late to help us get in a new 370z. Highly recommend visiting them for your new vehicle needs.
We had a great experience recently with the purchase of a passenger van at Duluth Auto Exchange! We’ve been looking around for awhile for one and we couldn’t be happier with the one we purchased here. The price was good, it was super clean and runs great! Everyone was very friendly and helpful. We were in and out in half an hour. We would definitely buy from here again in the future!!
William was very helpful. Process did not take long at all.
I had a great experience. The staff was very friendly. I purchased an ‘06 Jeep Wrangler in amazing condition for a reasonable price. I would definitely recommend!
I normally don’t leave reviews but Duluth Auto Exchange exceeded my expectations. I bought a few vehicles there and the process was very smooth and amazing customer service. Not only did I get the best deal in town. I also received warranty. Staff was very knowledgeable and respectful.
Don’t waste your time.
Great experience with staff. Mr. William was very helpful and precise. Best car buying experience I had in decades!! I recommend this dealership to those looking for a vehicle.
There is a reason this dealership has a F rating by the BBB. Unethical and sold a vehicle without a valid title. No assistance from anyone inside the building. Only choice is to lawyer up, which will result in the owner having to shell out money regardless. Should have just offered your time to assist.
Pretty fast and simple. Was able to drive off the same day. Boris got me a pretty good deal.
I just recently purchased a car from these guys. They were a WONDERFUL help and very understanding of my situation and out me in a great car. I couldn’t have asked for a better car or better customer service. Thank you guys and especially thank you Mr.William you were amazing and a great help with everything. I will be back in the future and im sending people your way. Thank you guys again
Mr Will and his crew did an awesome job all around. All the way from start to finish. Got a great deal on a Toyota Camry and when it came down to our trade in a little added help from their own staff Mr. Boris helped get the car to the lot. I definitely would recommend this spot and can’t wait till I’m ready for my next purchase in the future. Who knows a motorcycle may be on the agenda. Thanks again for the great service, polite and helpful staff. A+
My experience here was ✨Amazing✨. I found the SUV I wanted, submitted information online, and got a quote over the phone. The next day I came in finished paperwork and drove off with a smile and an AWESOME deal. 2015 Dodge Me!!!! Ask for Will.
We came with one car in mind that was sold when we got there; but, Duluth Auto Exchange has sales professionals that genuinely wanted to help. They did everything they could to accommodate our situation,it was much appreciated and we left with a wonderful car!!I highly recommend this place for buying a new car... So worth it!
Man I only have great things to say about Duluth Auto Exchange. First of all if you wana get yourself a bike go ahead and talk to my man Max, he knows what he’s doing, he knows about bikes and he can definitely work out a great deal for you. Can’t wait till this weather clears up so I can ride this new S1000RR they hooked your boy up with.
Great service, fair pricing, willing to listen to prospective buyers needs and requestsBoris was extremely helpful courteous and respectful . He follows through on what he saysWill was very helpful with the initial sale.I would recommend this dealership!They even corrected problems noticed after work was thought to be completed!
Boris and William were very helpful . I originally inquired online and within minutes William reached back out. Upon arriving Boris was exceptionally friendly and welcoming. We drove off the lot the same day of the inquiry with a decent monthly payment and low down payment. I look forward to future car finances and purchases. Thanks Guys .
I came to Duluth Auto Exchange and I got a really clean car for a great price! No cap it was great service from the team. William, Boris, Max are great people to do business with! 5/5 10/10 100/100 recommend.
I bought a car a few months ago and leaving he park with my one year old daughter, the car starts smoking on the interstate and overheating. I assume it’s a small problem and take it to the mechanic and the head gasket is blown from multiple leaks in the vehicle, some that looked to be a year old from the hoses. I trusted them even knowing the car wasn’t worth what I was paying for it. But we needed a car for our family. Do NOT purchase cars from this place. When voicing my concerns I was talked over instead of them ever worrying about my safety. I’ve gotten my lawyer on this case a month ago and we will be taking proper actions so that no one has this happen tothem.Don’t patronize me. Of course I know a vehicle has mechanical issues. A head gasket cracking is a MAJOR fault in the car. This isn’t a water pump or a starter or even a shifter key per say. This is a major engine malfunction that you all KNEW was wrong with this car. A maintenance job to fix it would be 2800. Which is MAYBE the worth of the car. But I ensure in 3 weeks that car will be back up for sale because you put a sealant over it to hide the issue and some poor souls will be sucked into buying a car that doesn’t function. As I have said before. My lawyer has labeled this as consumer fraud. And though you may be safe from lemon laws you are not safe from consumer fraud by any means when this malfunction was there for many months before I even bought it. Nice try
Awesome dealership, William and his staff co workers all helped put a lovely smile on my face today. Easy buying, and no hassle. Bought the 06 Yamaha r6 today....Ill definitely be back to buy a car next.
I drove all the way from Bethlehem to get a bike with a friend and I couldnt be more satisfied with the service I received from Boris. From start to finish, even before we started our trip we were helped through to the very end! VERY, VERY HAPPY :)
Recently bought a car from Duluth Auto Exchange and my experience was great. The dealership and the staff were very welcoming and I was helped out by one of the salesman, Boris. He made the buying process very easy and within the day I had my new car! Definitely recommend this place if you’re looking for affordable, well maintained cars.
Person that was there was rude as hell he wouldnt even give me the time of day
The young man, Boris was beyond professional. Any questions we had, Boris answered to the best of his knowledge. When we tested one of the cars and alerted him of the issues we had with it, Boris immediately offered to have all issues with the vehicle taken care of. Unfortunately we didn’t purchase that particular vehicle. However, Boris offered us vehicles within our price range. He displayed patience and knowledge for his products. And the staff as a whole not only took care of their customers but they took care of the cars as well. It was a long an daunting process but the exceptional service more than made up for it. AND he even offered us water because it was so hot yesterday. Excellent job.
I came too Duluth Auto exchange and purchased a 2004 Jeep Liberty. Boris and the staff were great. I got a good deal on a decent car. Extremely pleased. Would recommend 10/10
Had a very good experience with them. Yes, they are very busy. I was not ignored. I wanted a car and I got one, with in house finance. The car was detailed before I left. I had to prove I had insurance before I left. Thats business . If something had happened on the way home they lose and so do ITheyre selling cars not fuzzy feelings. But, if feel fuzzy after your deal,good for you. If not, maybe that wasnt your fuzzy day. For me Im pleased with my experience. And, I am a genuine customer. Times 2.
Was good willy was straight Forward
William, Max and Boris were all very helpful with me when I bought my new 2008 Toyota Sienna. William, the finance manager, made sure he got me the best financing program and had me driving out the lot in about an hour. I recommend these guys to anyone looking for a vehicle.
Will acts like he doesn’t want business called about a bike that’s been there for months, very rude on the phone and arrogant. Keep that then ✌️
Very unprofessional! They willForce you to put a down payment on a vehicle. If you can’t, they will turn you down. I was willing to put $1500 down & trade in a vehicle but they wanted $4500 down on a 2015 vehicle priced at 15000.Than they try to say because of my credit, but I was immature and jobless in the past which ruined my credit. Now my credit says I paid off a car and all my debt, they really judged and try to make me put down $4500.So I found another dealership and got approved for a 2017 Nissan 370 nismo! And my military disability will be covering the monthly payments. So I thank you guys for being very unprofessional and judgmental! Got a even better car I can use for the next year to build my credit and get a loan through usaa for a Nissan 400z 2021.God is good
Great service, staff was very welcoming. Boris was very helpful along with respectful.. Will helped us with the final sale and I’m very satisfied with the outcome. Would highly recommend !!
TERRIBLE TERRIBLE TERRIBLESoon as we got there, guy gave me and my friend an attitude, as we asked questions of the car we were interested in buying and he would respond sarcastically. he got a call and walked away without saying a single word . Walked away a couple of times. TERRIBLE customer service. Two of the employees even proceeded to argue. Felt uncomfortable the WHOLE TIME . VERY DISRESPECTFUL. Only one employee made me feel like it was worth my time .
I recently purchased through Duluth Auto exchange earlier this week. William is by far the most professional and honest salesman I’ve come across while car shopping. I am in college and work two jobs, he understood my needs and my situation, and worked his best to get me in something that I wanted, that I can afford, and that can get me through the rest of undergrad. I recommend Duluth Auto Exchange hands down, ask for William.
Got the car I wanted at a price I could work with, Mr. Will made sure he kept my payments at a price I could afford monthly. Max was very nice and helpful during the process too and is still courteous and nice whenever calling to make a payment. If you want a car and good service from nice people Will and Max can help you at Duluth Auto Exchange!
I was in the area looking to find a motorcycle and found this place. I looked at the bikes up and down, sat on the one I was very interested in and when I went in to ask Will more info and also to know if I could hear how they sound. He told me that this is not an amusment park and that if I was seriously interested in putting money down, then I wouldnt be able to even see how it sounds. He had a very nasty attitude and I refuse to send anyone to this location. They missed out on a sale just by having the wrong attitude and not being professional at all.
Both Boris and William were a big help with finding my car. It was the first car I bought from a dealership so I was a bit skeptical. You hear stories about dealers pushing cars on you that you don’t really want but it wasn’t the case here. Both Boris and William let me take my time in looking for a car. They answered every question and concern that I had. What made me really comfortable with them is that they just gave me the keys to a car I wanted to look at and said go give it a drive. This team really has faith in their products and how well kept they keep their cars. I’m in love with my new Buick Verano. It wasn’t the car I was originally was looking at but it was the one I didn’t know I needed. I’d recommend them to anyone looking for a used car. Thank so much fellas!
Please believe these negative reviews everybody is not lying these people are very unprofessional and don’t get me started on customer service cause they have nun whatsoever. Something is wrong with all the cars they sale and you can never get in contact with the owner of the place bad business all around . Only reason I gave a star is because I had to, to do a review also to add William is horrible attitude and all
We bought a 2011 Chevy Equinox LTZ. Mr. William was very polite and respectful to my family and I. The staff was accommodating and it seemed to be a very friendly atmosphere. If anyone wants a great deal with some nice genuine people. This is the place to be.
Today was nothing more than a blessing. I was able to get a new 300 Chrysler . Will was my sales guy and he was very straight to the point and God me in and out with no issues. I am so thankful for places like Duluth Auto Exchange, they are not only customer service driven, but they are blessings to people who like me, who refuses to go to dealerships.Thank you Duluth Auto, I will be sending more people your way.
I walked in and was welcomed by the staff, they have great cars, in good condition unlike the hoopties you’d find in other buy here pay here lots. Boris and William are great they will help you whenever you’re ready! Highly recommend
Got a great car for a great price. The guys were awesome. The entire process was quick and easy. Would def recommend checking them out
I bought a 2013 F150 from these guys some months back and the truck has been amazing. Nice quality vehicles 👍🏽
Great group of guys wonderful personalities so it’s always an exciting conversation. Very helpful on getting me my first car 10/10 highly recommended to all.
William helped me out in getting my first can- am. Great place to go. Great team and customer service. Everyone here was amazing.
This place is amazing the we got the car we wanted easily and they helped us out
I recently came in Duluth Auto Exchange and everyone was very kind and thoughtful enough in helping me find a reliable car for the price I was looking for! I purchased a 2011 Nissan Altima and am very happy with the service provided. Would definitely recommend this place to others in search of a vehicle.
Had a great experience. Boris was very kind and helpful! would recommend location to others!
BEST EXPERIENCE!!!! I bought myself a 2013 BMW S1000RR and its beautiful. They helped me with my down payment, accommodated all my needs and it was totally worth the drive! First time financing a bike and if I could give these people a reward, I would.
They had a vehicle I was really interested in buying cash but I didn’t have the full amount in cash but they still worked with what the money that i had. Now i’m in a sweet Mercedes R-Class because of these guys, i definitely recommend them to someone that is looking for a vehicle.
This is my second car purchase with this dealer. The first car was totaled in a accident and so i came back and Mr William and Max was very helpful with my 2010 Infiniti purchase. I will be sending everyone i know that is looking for a clean and reliable used new car right over to Mr William. You cant go wrong at Duluth auto exchange.
This place is amazing I love it the people are sweet, funny and so professional. I definitely recommend this place.
From the time I walked in they took care of me from start to finish . There was a few complications on my side but they stayed with me till we got it figured out . . Great service and highly recommend. Thank you Duluth Auto Exchange . Boris/ Max / and William took care of me . Would recommend all
The walk-in service is on point. Boris and Max are great people. I got the 2013 R-1 TEAM YAMAHA that Ive been trying to get for so long and i am very pleased on the out come thats at hand.
I came in the lot today, Boris, William, and staff were really helpful! I drove off with my new G37s 2009 which I’m in love with! These people are great! Helped me with my financing and I’m extremely pleased with the outcome.
Great group of people they will go above and beyond to make sure you get into what you want and they are willing to work with budgets so if you need that new car or new bike come check em out #teamYAMAHA
Horrible customer service. Wouldn’t even want to come back and spend my money after my first interaction with one employee. Would never recommend this place of business.
Great cars & great service really like it, I would recommend it (:I drove down to the lot since it’s right by my house, had a whole lot of great cars, lots of bikes and toys. Huge selection of vehicles and I was helped instantly. Great service, I know I’ll be back to buy from them
Mr William, Boris, and Mr. JP great people easy to talk to. I actually had a great time with the drive test, they were friendly to me as expected. Much respect
Today make it one month that i bought my 2011 Suzi from these professionals the reason why i waited one month is because i had to make sure the truck wouldnt break down on me like last time i went to a dealership and i can say im proud i went to these professionals took it out of town last week and it did a outstanding job on the road if your looking for your next vehicle look no further.
Thanks to Duluth auto exchange I have a great reliable car, they are very professional and kind
William and Max both were very helpful and professional. They helped me with my purchase on my new 12 Jeep Patriot and so far I love this car, I recommend you guys to go out there if you’re looking for a reliable, very well priced vehicles
Great deal for a great a vehicle, go see William and Max they will hook you up!
Great customer service. Helped me out in a time of need! Get your car here!
Definitely a good place to buy from. Process was a tad timely but it’s a lot that goes into purchasing a bike and Willie (Cheese) definitely made it simple and easy. Max knows his bikes. I’m a 1st time rider and max showed me all the basics to getting on the road. Thank you guys
Boris was awesome, he got me in the car I wanted. If you are in the market for a vehicle go see Boris, he’ll be the one always smiling 🥰
Great service and customer care William, and Boris were a great help!
Excellent experience.Boris and Max were helpful with my purchase of my new 2011 Lexus CT200h. I am looking forward to do more business with them.
Came in looking for a bike and I was helped to the best extent possible highly recommend if anyone is looking for a vehicle or even a motorcycle very generous people very respectful
These are great people. They will try their best to work with you to get you in a vehicle. The Navigator we got from here is amazing it rides good and the interior was practically new. All of the cars/trucks that was here was in A1 condition. I would recommend this place to everyone!!!
I would highly recommend any looking to purchase a vehicle, this is the place. Staff was very helpful from start to finish. Came in walking left driving. I will continue doing business with them in future. Thanks guys at Duluth Auto Exchange. Keep up the good work.
The guys went to great lengths to work with us and get the car I wanted, stayed late and made sure we were taken care of! Great guys!
I came to Duluth Auto Exchange and bought a 2008 Saturn SKY!!! Love the car! thank you DAX. the staff was amazing, very helpful with the process. definitely recommend!
I had heard good things about Duluth Auto Exchange prior to a recent visit, when you have young cocky inexperienced kids acting as sales representatives and talking to customers any kind of way telling them what they can afford on a lot and what they need to keep there focus on is highly disrespectful! I honestly wouldn’t recommend this place to anyone they will do everything they can to make u feel as tho your a low life just to sale u something overpriced with high mileage! STAY AWAY FROM THIS PLACE!!!FYI I OVERHEARD ONE OF THE STAFF TALKING ABOUT REPOING A CUSTOMER BECAUSE HE FORWARDED HIS PHONE CALL !!!
We got a car from here car messed up the first day we got car not even a hour of having car . we call them they came in towed car to get fixed from what we thought . Also not to mention we put a a new battery in car cause we thought maybe the battery was messed up.we called to see was car fixed went to pick it up car still messed up, now this is second time they suppose to have fixed car . went up to the place in talk to some guy who said he not lying bout the car being fixed and will test drive car with me when its ready never happened. they kept car to to fix on it . no one got in touch with me saying car was ready or anything i had to call them to see if it was ready william who demarcus spoke to said car was ready in he would come up there sunday to give us car which was nice but lets not act like they didnt know this car was not working properly to be sold. we take the car to good year in get a test done on it because its still messed up . they do the test in told us exactly what was wrong with the car the catalytic converter in would cost 1500 to fix and there isnt any way that car passed in emission test . 1500 is what we put down on car so demarcus has called in text william in let them now whats going on. no one has got back with us, called yesterday we want our money back nobody has money to be wasting like that when this car has been messed up from day one . when getting in touch with william finally say he let jp know havent heard anything since. i have recorded phone calls and in everything next step is a lawyer . havent heard anything from jp which im assuming is the owner .. make sure yall pay attention to the reviews because all these people are not lying save yourself the headace
We bought a 2013 Ford Explorer at a great price! They were very helpful and very straightforward about the purchase. No pushy sales people either which made it more enjoyable.
Found the car I was looking for. I went early in the morning was greeted several times, which is a good thing. Test drove the car and was able to check everything out. William helped me out, we talked about financing in house or through one of there lenders. Two days later I secured my own financing, I brought them a check and was offered a fair market value of the vehicle. The only issue was the driver seat, which is getting fixed. Overall great experience. Will definitely recommend and will be sending people there way.
Boris was amazing, got my cousin a nice suv for her and her kids. I would definitely recommend this place for anyone that’s in need of a NICE car!
Great people :) super knowledgeable, helped me find what I want quick & efficiently.