Working with Mid-State of Duluth was amazing. The customer service and understanding of the industry and the way to take care of the customer is top notch. I would recommend them to everyone. Thanks again for helping us keep the people and communities safe around the Duluth area.
I had a major air leak on my Freightliner and had my truck towed into Mid-State . I am an OTR O/O and had no experience with any repair shops in that area. I contacted Mid-State after reviewing customer reviews. While waiting on a diagnoses I decided to go to my truck and to my surprise, the technician was already repairing my truck....in the parking lot!!! It was a pleasant surprise as I was needing to get to my next load. My truck was repaired (correctly, promptly and efficiently) in less than an hour!!!! I was extremely happy with the cost and the overall experience in dealing with Mid-State. This was the best and least expensive experience Ive ever had with repairs OTR and I cant say enough how much I appreciated the overall experience. Hats off to Mid-State....job well done!!!!
They always make repairs in a timely manner.
After doing business with Mannys for many years and having great experiences with service and parts, I realized Mid-State is all about money and not helping us local small businesses, I had to reapply for credit. They cut my credit limit in half. I couldnt even get my truck back after they had it for an extra week till it was paid in full. I used to get an invoice like I do from all my other suppliers. I have been in business for over thirty years in this town and I have never been treated like this. I have also talked to other people in business that feel the same way about Mid-State. Its sad to think they have no trust in people that have been around this long.
Service department is fantastic, they go the extra mile to get back on the road fast. Mike in sales is great, our fleet is all international trucks and will continue to be so for years to come!
Roger in the service department at the Duluth location is very helpful. And truthfully the experience I have had with buying a used truck from them has not been the greatest. Ive been bald face lied to by the service department at the Marshfield location. And havent had the greatest luck getting help from the salesmen . I dont think I would purchase another truck from them. I guess the best lessons are sometimes the most expensive.
I went to Maney for a service on my freightliner chassis motor home. I called for a quote and they said it should be just at or below $300 which is similar to every truck shop I called. I have been there many times for parts so thought Id try them out. All I can say is get your quote in writing!!I spent most of my life as a mechanic on trucks and heavy equipment so I have a good understanding of what it involves. This is the reason I brought it in just to not deal with the volume of fluids and stuff. Now my rig has remote setup for the filters and is quite accessible (see pics).Anyway so I gave them a 1 star because my $300 quote was a healthy just shy of $500 when I went to pay. Now mind you when I got a quote that was for a full service and when I scheduled it the guy talked me down to just a quick lube and said they still check everything important they just dont do the coolant freeze protection level or nitrites, so Id have to check that stuff myself but save some money doing so. Apparently important stuff doesnt include driveline or u-joint components either as they werent touched as you can see in the photos. So I guess grease isnt Lube?Worst part is they told me the tech took 5 hours on it but they cut me a break and only charged for 2. With the ease of access and the fact that only thing done was oil change and the 2 filters in the pic the only way I see 5 or even 2 hours is if someone took a nap or maybe was filling the oil 12oz at a time.The short of the long story is check elsewhere there is better options around.
Great service department. Helped me out in a pinch.
Not as good as manys
Great place all around! I like how there open till midnight and on Saturdays for awhile very convenient!
Fast efficiency
Normal large repair shop
They have my parts