Talk about WOW factor! Brandon Cain was the best car salesman Ive ever done business with. He went well above and beyond to keep me happy. The process was very smooth and thanks to the whole team of Brandon, Mo, Bruce, and James I left with a huge smile. You guys are pretty awesome at Gwinnett Mitsubishi. Thanks for a great car buying experience. This one definitely goes down in the books.

What a wonderful experience. Brandon Cain (Salesman) and his team did a great job serving us yesterday. We appreciate the great work they did to ensure that we were satisfied. No glitches, no issues, no trouble. It was smooth sailing from the moment we called to let them know that we saw a vehicle online that struck our interest. Brandon went above and beyond to get the job done and now I only wish there were more than 5 stars we could give to Gwinnett Mitsubishi. They will always have priority when it comes to making any future vehicle purchase. THANK YOU so much for your great effort Brandon, the finance team and Gwinnett Mitsubishi!

Just bought a new Mirage. Everything went smooth and fine. I have to give them 5 stars because of the sales process. I may update later if i have title issues, but so far so good. thanks

I came from Augusta to look at and purchase a BMW 328i from Phillip Malone III. He was great, took time to take photos of the car and text them to me. The car was perfectly as described and in great condition. He had it detailed and waiting for me when I got there. I drove it off the lot and was incredibly please. Ive had it for many months now and couldnt be happier.

Just bought a 2015 Lancer from them and I am so in love with it! The staff were so helpful and I even got to meet the owner himself! I love this dealership and will go here for future purchases! Definitely a place to check out if youre looking for quality cars for a good deal.

I bought a car last week. I got it cheaper than other dealerships I researched. I had it inspected and found a few issues. My sales man was able to help me with a few of them and the rest were not expensive. Overall, I did have a good buying experience

Brandon was a pleasure to deal with. No hassles. Helped us pick the perfect fit for us. When out of his way to take care of us...So we bought two cars! Go see him! Hes great! UPDATE.... sad to say it was short lived. My daughters car or mine hasnt been paid off and is been a month. She owes on the new vehicle but the last vehicle keeps calling us. Not happy right now. They sold us or new car as a used car. Had to redo paperwork. Waiting on ours to be paid off...hasnt happened yet either. Over these people. Not paying or vehicles off! About to show on our credit late! Neither have tags yet! CHECK THE BBB!!! MANY OF THE SAME THINGS HAPPENING TO US IS HAPPENING TO OTHERS!

Great friendly Place, I saw a car on line for my Wife Dec 14 2016,I did a online application and Brandon the sales guy call me and we did all the paperwork over the phone.I took ownership of the car on Dec 23rd 2016, But a few days later.i got a call from the Financing Manager telling me that my deal Deal go thought. (Boomer).I took the car back.Then the Manager, Bruce came to the Rescue. He ask do you like the car,(yes)do you want to keep it,(yes)He gave me the keys back and drive off again.So now I kept the car for 4mos without making ANY PAYMENT, Then I finally got a call from Carlos and Brandon.GREAT NEWS,I went and got my car finance. THIS PLACE IS ALL ABOUT MAKING THE CUSTOMERS HAPPY,,,,BRANDON AND BRUCE,,You want Great friendly car buying experience go to Gwinnett Mitsubishi.

I dont often write reviews, but my experience buying a car at Gwinnett Mitsubishi warrants the time and effort of a review. What stood out in my experience overall was how easy and hassle-free it was from start to finish. There wasnt any pressure to buy the car or buy an extended warranty, nor was there any pressure to finance through them. The sales representative I worked with, Anthony Hines, was completely professional and addressed any concerns I had with the used car I was buying. Anthony was by far the best sales representative Ive worked with in my car buying experiences. I would highly recommend going to Gwinnett Mitsubishi and asking for Anthony Hines if you are looking to purchase a car in the near future.

DO NOT GO TO THIS PLACE!!!! YOU WILL BE DRIVING ILLEGALLY!!This is the most unprofessional, dishonest and illegal car dealership!!! Long story short on my behalf, I got a vehicle from this place with tires that I had to replace and to only be told after driving it for over a month I had to bring it back because I wasnt financed. HORACE SMITH has got to be the biggest lying, unprofessional, and rudest person there. After numerous times of arguing with him, I got my down payment refund back. He told me that I would get reimbursed for the brand new tires I put on the vehicle and referral money for referring my sisters there. However, I was told very rudely by HORACE SMITH, Maam there is no referral money, I did you a favor, they was going to take $600 of your down payment for the miles you put on the car, and I didnt tell you to put new tires on the car. He in NO such way did me a favor or helped me out!!! Now my sisters purchased new vehicles two months ago and still has NOT received their tags!! They have called numerous of times to be put on hold with no-one returning to the call, they have been told they would get a call back etc... We went to the dealership to inquire about their tags because they expire January 3, 2016 to only be given rude service from HORACE SMITH and lies from Desi. The paperwork sent to the bank had false information on it. My sister has a silver car, the bank is showing that she has a black car. Their paperwork in all mixed up at the bank. Horace is quick to blame somebody else for everything. They was told that they would take care of them the next morning and they still havent heard anything! No phone calls, being put on hold and Horace or Desi is not answering their phones. Of course they have received funds from the bank for the two cars, so they dont care about my sisters getting their tags or driving illegally!. I regret that I referred them to this place and the stress they are going through trying to get their tags. Horace tries to intimidate people because he is tall and he tries to raise his voice, but I think he knows he doesnt scare us!!!

My salesperson was Von and he was really professional. He walked my deal in and got the job done. This dealership is a great place to by your next vehicle. I definitely will be back

This was my second maintenance service and the Gwinnett Mitsubishi team was amazing once again. John got me scheduled on a convenient time, once I arrived John quickly got me in my loaner and off to work. I appreciate the service.

I dont write many reviews but was frustrated enough with this incompetent and lazy group of people to take the time in this case.Summary for those who dont want the details: checked-out sales guy, bait and switch on the price after a handshake, sleazy high-pressure sales on the predatory financing, incompetent title department (see: a solitary who apparently shows up to work in the afternoon), impossible to get anyone on the phone who knows or cares enough to help with the most basic request. Classic slimy bunch who give used car salesmen the reputation they have.The sales guy and I test drove a few cars and the whole time he talked about how he wanted to work somewhere else and how he was about to quit. I ended up buying a BMW - the sales guy and I agreed on a final total price for the car, shook hands on it, then the manager brought the paperwork with a final price of about $2k higher than we had agreed and they gave me some sob story about how they had forgotten to talk about the fees and how they couldnt make enough commission if they went with the price we had agreed upon. BS. We figured out a price eventually and they agreed in writing to buff out a scratch in the paint whenever I wanted to come back to have it done (and acted like they were so generous for doing me such a big favor) - but then ignored me multiple times when I tried to schedule it - eventually I gave up. Then they used a bunch of pushy high pressure sales tactics all afternoon to try to get me to finance through them for an obscene rate - thank God I had already gotten financing from my credit union. When the guy realized I wouldnt be financing with them he started bragging about how his car was faster than the one I was buying and about how he loves reckless interstate driving (what??) and then made me wait while he took several other unrelated calls. Then they apparently sent the title paperwork to the wrong place so I had to go back and forth with my credit union for literally months trying to hound these people about this title, at one point calling the dealership several times in a row and waiting on hold for 30+ minutes only to have a machine hang up on me, then for the manager to tell me I had to call somewhere else, then to a different manager giving me another number that gave me a number to a totally different automated message system, then a different manager telling me the guy I had talked to was at a different location that day, then to some unidentified fourth person who said the lady who does the title stuff hadnt shown up to work that day, etc. I only got the title stuff figured out recently after I connected my credit unions title department with the dealership directly and let them hash it out. Now 6 months after buying this thing I am finally free of this D-list dealership with its lazy incompetent staff.Too bad this review will do nothing to motivate this group, but perhaps it will save one or two car shoppers from a bad experience with them.

These people dont have the right behaviour for business. Gwinnett Mitsubishi, Gwinnett Suzuki and Gravity Autos are the same Group, the same people.Check their Better Business Bureau score before buying from this place. It is F. And they mention Better Business Bureau as arbitration authority in an unlikely event of dispute on their sales contract. Better Business Bureau does not have any enforcement on them except scoring them F.Beware!

By far the worst dealership I have ever dealt with! I am a veteran in buying vehicles. Being active duty I have bought several vehicles in several states. It took this dealership over 90 days to get it titled. No one, sale team members, management, title clerk, in the car buying process calls a person back. They all say they will but do not. If you dont have time to babysit them and make sure they do it correctly, definitely DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP!!! Funny thing is when they finally did get the title work done, the manager I spoke to tried to pop his collar about getting it done...90 days after the sale! I waited in financing for multiple hours on multiple days before we could actually speak to the financing manager once we had decided to purchase and had already been approved. The car was never actually properly unpacked and delivered. Most of the sales team members do not know squat about the actual product. Seriously, for the questions I asked, they all had to consult multiple people and even then most of my questions were answered with a shoulder shrug or, that I dont know. There was a door ding in the new vehicle which needed to be fixed and somehow it just could not be scheduled. Oh, I was told to bring the car in multiple days and I waited for hours only to not have the guy responsible to even show up. When I booked an appointment with him (myself, instead of the sale person doing it like it should be) he required me to call him the weekend in advance to remind him of the appointment, which, you guessed it, he did not show up for!!! Regretfully, I purchased a vehicle here. I urge everyone else not to. The only person who remotely has any part of his stuff together is the Service Manager. He is great and was very apologetic for the rest of the dealerships shortcomings and blunders. RIDICULOUS!

The new management at the dealership is making great strides to improve. I purchased a used vehicle this weekend and couldnt be happier with the experience. From Lance and Gene in Sales, to Gerard in Finance, each person I dealt with made sure I had the best experience possible. I cant thank them enough for making the transaction a very smooth and easy one. Keep up the good work and I wish you guys all the best !!

We really enjoyed working with Anthony Hines during our recent purchase of a used vehicle at Gwinnett Mitsubishi.Anthony stayed in contact with us and was accommodating of our schedule. He helped us get the car we wanted for a fair price with a few extras, and he wasnt pushy nor did he give us the runaround like other dealers weve worked with in the past.Overall, we had a nice experience.

Beware !!! My husband and I purchased a car from this dealership. Shortly after we noticed issues with and promptly notified the dealer. Bruce the manager has been telling us hell call us in to get it fixed.....months later nothing ! My husband returned to the dealership to speak with Bruce only to be told that he wasnt the manager and hed have to talk to the owner ?! What kind of business are you all running ? I think theyre waiting til the warranty runs out so weve taken legal actions. Dont shop here they will lure you in seeming to be straight forward then in the end nothing adds up !!

Cant say enough good things about my experience at Gwinnett Mitsubishi!Sherry Price was not only fun and funny but she really knows her stuff when it comes to cars. I will be recommending this dealership to anyone I know who is looking for a car. I left there feeling good about my experience instead of how you feel after leaving some dealerships. Know what I mean?

My car buying experience was great because of Natalie Tenpenny my sales specialist. This was a logistically difficult deal because my father the purchaser of the vehicle is actually located in Afghanistan. Natalie did all that she could to make this process go over smoothly including keeping me posted on every step of the deal. Ask for Natalie you wont regret it!

I purchased a car in November. They were able to match the interest rate of my credit union. . . I did not feel pressure at all to make any decisions. I got exactly what I wanted for my trade in, and they treated my family with respect. . . I would recommend this dealership for anyone that is shopping for a bargain without any hassle. . .

My experience was not bad at all with these folks. The benz looks great and drives great. The interest rate was not bad either. This was my first outside purchase car. Kind of credit challenged. :), but the finance guy was able to get me financed. So far so good.

I bought an Audi from Sarah about a month and I love it. The car was everything I wanted and the finance dept was quick and efficient. I would recommend them to anyone looking for a great deal on a great car!

I dont know how the things will turn out later with this dealership but I really could not the BMW 335 I bought from here any cheaper anywhere else. Brandon got me a good interest rate. I am happy. thanks

Best buying experience thus so far when purchasing a vehicle. I bought a Certified Outlander Sport, the buying process was very smooth. There was no haggling at all. My sales person Igor was very friendly and was very good with his product knowledge. Everybody involved in my buying experience was phenomenal. Thank you.

My experience started out kind of rocky with them but overall it was okay. I would have given them a 5 star Im just waiting for them to pay off my trading. Its been over 20 days now and it typically takes 10 days the finance department tells me Im kind of worried about that. But I just want to thank Anthony Hines my sales person he was helpful so if you ever up there ask for him.

I went into Mitsubishi for an oil change. I had received a coupon in the mail a few months before it was time to get it changed. However, I could not find it at the time of my appointment. They still applied a discount to the oil change without the coupon!! Kristina Lyons was very professional and courteous. The car was completed in a timely manner as well. Overall, it was a good expericne and I will continue to get my car serviced there.

Well well well finally got a team of experience and professional people who understands and equipment in assist me in getting my car. They are very informative and I even learn alot purchasing my own car from them.. they check with me, kept in touch, not throw sales down my throat, but to let me know all my options.. Thanks guys for a wonderful and fast car purchase experience.. oops just love the car . Thumbs up Brandon Cain great job!

My wife and I bought a new Mirage from this dealership. Our experience has been really good so far. My daughter loves her new car. Thank you

I bought a used BMW back in April. I purchased the extended warranty because of the age of the vehicle . When I took it in they were apparently between Service Dept managers, unfortunately for me . However when I called to check the status of my repair, luckily Kenny from the Mitsubishi Suzuki shop was at the Mitsubishi location and happened to overhear my situation. Right away her took ownership for my issue which had nothing to do with him at all. He calmed down, assured me he would handle everything . He kept on top of the issue, provided updates and Im happy to say he literally saved the day and I am walking away as a happy customer. Thanks to Kenny I would definitely recommend getting your service issues handled with the Gwinnett group of dealerships service Dept. Thanks again Kenny !!

We went there to buy an Outlander. They have a real nice selection. The interest rate was pretty good and Brandon did a great job explaining everything to us.Thanks

I called the service department to ask a simple question if I could bring in my 2002 eclipse for them to run a test on it to see if the key had become unprogrammed and the guy who answered put me on hold for over an hour with no response after about 30 minutes on hold we called sales to speak with a manager and the person who answered just hung up as soon as we asked for the manager we called Mitsubishi North America to complain about the costumer service here even they werent willing to help we called the Roswell dealership and within 5 minutes of the call we were able to bring in the car and have the service performed for much less than this place would have Roswell is much further than this location is from me but trust me it is worth the drive avoid Gwinnett place at all costs.

Best buying experience. Sales people were attentive and polite. Horace did a great job explaining all about our payments. Our first new Mirage. Thank you

Brandon Cain is one of the best people ever. He is #amazing. Total great to work with from beginning to end. Definitely will buy another car from him.

Brian was amazing when I went to go buy a car recently.He was very helpful and I highly recommend him. If you have any doubts and your not sure, Brian is your guy he take you step by step. :)

This review is long due. We went there over 2 weeks ago. Very busy place and get ready to look for parking space. They really nee more sales people. Too many people were looking at cars. We loved the car we went to see and Jeff was very helpful. Thank you

The sales process went fine and we are very happy about the price. Clean showroom. All the reasons we wanted to d business with a franchise and not a used car dealer.

Best Car Buying Experience Ever!!!I bought a used Mitsubishi from Gwinnett Mitsubishi. Process was very simple and quick. the car has everything I was looking for. Staff was very friendly and gave the best customer services. I highly recommend this dealership.

I have been speaking with Arthur about getting a new Evo. Hes been very knowledgeable and honest with me from day one. I have had one of the greatest experiences as far as car buying can go. Id recommend for anyone looking to get a new vehicle to come talk to Arthur and the rest of the friendly staff at Gwinnett Mitsubishi before wasting time anywhere else.

Happy with the car and the process l. Brandon Cain was an awesome rep. Fair for sure. I was hesitant about the outlander because of low horsepower but when I test drove it I was impressed. Its definitely got enough pick up.

I purchased a car here in March of this year (2017), got a good price, and its a nice car. However, it is now getting to the end of August and I still do not have the title or tags. I paid for the car in full and now have a car that I cant legally drive. If I drive it and get pulled over it can be impounded. I previously got an extension from the tag office but they will only issue 1. I went back to the dealer in July and spoke with the owner (at least they said he was the owner) they gave me a new temp tag and assured me I would have the title and tag by the time it expired. It expired yesterday 8/21/2017 and still no tag or title. I am starting to feel like the car is stolen. I am going to drive back over there today to talk to them cause I know they are not going to call back and after that I am going to call a lawyer.

Unbelievable, its been 2 week since I sent in my request on for a vehicle am very interested and NO one has contacted me. Not even one time! all the salespeople at Gwinnett Mitsubishi must be rich or something so I guess theres no point of getting back to customers who cant wait to purchase a vehicle.

Brandon was an excellent help with making my car buying decision. He was honest and upfront with us. I would recommend him to anyone looking to purchase a new or used car. Thanks Brandon

Stumbled upon this dealership while looking for a reliable, inexpensive, used SUV. From finding the Jeep online, making the appointment, test driving, and purchasing whole process was done in under 4 hours. Salesman Anthony, service guy Preston, and financial team Jen and Matt, I cant sing higher praises. Thanks for a great experience!

We went there yesterday to check out their new cars. Very friendly people. Brian was very helpful. We had a great experience. thanks

I do not understand how this dealership has not been closed down. Customer Service and Organization is non existent here, two major components of a car dealership. Management shows no care for any of the customers and are rude. Dealership closes when they want and phone lines are never working. Please for your sanity never go here.

I knew exactly which vehicle I wanted before I arrived and from start to finish had a great experience. The general manager Matt took care of me and even fixed a nice size chip in the hood for no charge. Everyone wad friendly and was a good experience.

I went to Fill out an application for employment and I have never been treated so nasty in my life. I asked for the HR or office manager and a nice gentleman went to get a lady who was the rudest,most abrasive and unprofessional I believe her name was Jennifer...when she came out to greet me she was on her phone, she wouldnt even look up at me. And when she finally approached me I told her what position I was there for, she told me that position has been filled without looking at my resume or keeping it on file. She just walked away and that was rude. That dealership needs to be mindful of whom they employ I couldve been anyone and she just scared away potential candidate with that poor attitude!

Had a great experience buying a brand new Outlander Sport form Mitsubishi. Steve was great and helped us with all the questions we had. Thank you

Reviews matter! I had 4 recalls to get done, read reviews about people getting their car serviced here and many have had bad experiences with service. Nevertheless I called here to schedule a service appointment and never got a hold of ANYONE within service! First time I called got someone with sales they transferred me and the phone rang for 20 mins so I hung up. Called back again pressed the option for service and the person picked up and slammed the phone. Third time got no one again left a message. Week passed no callback or anything. So guess what? I drove all the way to Marietta Mitsubishi.We all need our cars so do yourself a favor if you need to get your car serviced take it to a place that actually cares about their customers. It may not be the closest but at least you will prevent your car from malfunctioning due to being improperly serviced.

Worst experience ever. You walk in and no one approaches you or talks to you while waiting at the front counter, while there are clearly workers standing and sitting all over the place and passing you. There is no work ethic to even show you a car or handle business on there end. I was told Id get $100 off of my vehicle but when I went into the financial room they did not want to give it. Ive been back multiple times in 6 days to get my windshield fixed an the cargo tray for my trunk they promised and each time its always an excuse. I asked for gap to be added on multiple times but it seems like they dont want to do nothing at all here. And they keep forgetting your here. Worst auto place ever. Ill never be back here again to buy a car and it is not recommended that you believe there promises. If you find a great deal here just expect to have finances already to just get the vehicle as is and thats it.

The sales process was good; however, once you purchase your car, you will no longer receive any service. My temporay tag expired and I could not get anyone to return my call. I left numerous calls for the Tag Dept, Finance Dept, as well as management and never received a return call. In addition, I tried to cancel my Gap and Warranty coverage and cannot get a return call for that either. BUYER BEWARE!!!

We just bought a beautiful Acura TL for my wife from this dealership. Best rate and the price was also really good. Sheri was very helpful and answered all our questions.

Great bunch of salesmen. Brandon was very good with explaining our sales contract. Would recommend to my friends.

Great experience at Gwinnett Mitsubishi. Brandon really helped us and we got a great interest rate. Thank you

Matt is a very good sales manager. We bought a Mitsubishi Mirage, my daughters first car. Sales was quick. Finance took longer, but the rate with Ally was great

Real good experience. We enjoyed the care we received and the interest rate was real good.We got a great rate. Super helpful finance guy. Thank you

Six and James were very helpful in the purchase of my car! I loved it! Got a great deal on it, and drove off a happy customer.

I had a great time buying my first new car. Outlander looks great, has all I want and the price is also really good. The sales man knew the answers to all my questions and my overall experience was very good. thanks

They are a bit rough on the edges, but I could not get the rate they got me from my own credit union. Love Outlander sports. James did a good job

If they were 0 star I will go for it....the entire department is lacking on customer service skills, all they care about it is how much money can make on you. If you has good credit use your own bank or credit union. Do not use their in house financing, they will sale/share your social information with 4-7 others bank institution and each one will run your credit. They will offer you ridiculous interest(7.0%), when I declined and told I was leaving the store then offer me a (2.49%) . DO NOT DO BUSINESS WITH THIS DEALER, you will be better at other places.

Terrific service and.great quality. The team here is wonderful for servicing your car and they are quick, honest and.thorough. I will keep coming here for my car.

The folks at Gwinnett Mitsubishi are fantastic. Our salesman, Brandon Cain, was excellent. Never pushy and worked hard to get us in the car we wanted at the price we wanted.

I purchased my car in my car in Sept 2015, my tags just became available today January 2016... Unacceptable! Its crazy when the clerk at the county tag office says Damn! You purchased your car in September and your tags are just now available. Ive never seen that before! His words exactly. Come to find out I was sold a car and the dealership did not have the possession of the Title ... I thought that was illegal,correct me if Im wrong. Im just thankful that I do not have to ever deal with this place ever again. Buying a car should not be this emotional draining.Original post 3 months ago:(Dont buy here (unless you like lies, broken promises, poor customer service, long waits and disorganization). My thoughts exactly!! Purchasing the car was kind of hassle free, except for the long wait for the finance guy to come. Then they promised to remove scratches off my car, had my car for 10 dDAYS!! And still didnt remove the scratches. They are so nonchalant... Its like theyre so use to providing crappy service theyre not fazed by dissatisfied customers, do not waste your time, Im saving you from a great headache!!!)

My wife and I purchased a beautiful brand new Outlander sport from this dealership and they even worked out a great rate from Ally for us. I dont know what is with these other people with bad reviews or if the personnel has change, but either way it was only fair to post my experience. Thank you Matt for all your help

Good luck trying to reach the service department. If you do expect an attitude frim the woman when asking a basic question. If Im going to pay so much for service on my vehicle can I get a little kindness?

Understaffed, first and foremost. I went on a Saturday and had to wait 20 minutes to speak to anyone. Saturday is your busiest day, be prepared. They ask for my trade in info (VIN, miles, etc.) before I even looked inside of the car I was interested in. AKA WE JUST WANT MONEY. and they have absolutely NO PARKING available for customers. Most importantly, they just acted like they dont care and they are too good to be there. You arent a Land Rover Dealership people. Just dont go here. Save yourself some sanity!

If I could give half a star I would. We bought a vehicle the beginning of January 2016 and have YET (its mid February) to recieve our tag due to the incompetent people that work at this dealership. They havent even filed our paperwork with the county/ and or state.We keep getting the go around, and fed lies as to if this is even being taken care of. We also had to go get our own emissions test!! Which the dealership SHOULD have done before selling us the car.The Manager, Matt has been no help...when I first started getting concerned about our tags, I spoke with him and he told me it was a tag office issue and they were really slow... yeah... thats why I am STILL dealing with this today...come to find out none of that is true!!We would love nothing more than to be done with this dealership but who knows when that will be. We have been MORE than understanding and willing to work with them!I wouldnt recommend this dealership to anyone..

Just bought a new Outlander from this dealership. Great presentation by James the finance manager. Rate was really good. Overall a good experience. thanks

Brandon was very professional and helpful. Great salesman. The entire crew here is awesome!!! They have cars here for a great deal and they are very friendly!!!

We had a very good experience buying our first new car. This Mitsubishi is very nice. The interest rate was also good. Terry helped us and knew answers to all our questions. Thanks

This is 100% the place if you are looking for new Mitsubishis. Shopping for our kid was not easy. She wanted a race car if we let her have it. This dealership had a very low price and financing was pain free. Calib answered all her questions and convinced her that safety was more important than speed. :). Thanks

I scheduled for an oil change with Mitsubishi. It took les than 30 min in and out, but the important thing was that Kurt spent time explaining everything that was in need of work on my car without pressuring me into any more service. It was a very pleasant experience.

I had a great experience with this dealership. My salesman was Brandon and he was very knowledgeable and helpful throughout the buying process. There were minor issues with my Mercedes, and the manager resolved without issue. Thanks again Brandon for taking care of us!

Brandon Cain was absolutely amazing. Quick service, and made me feel absolutly comfortable with my purchase. He knew exactly what he was talking about number wise and car wise. I will definitely recommend family and friends.

I purchased my car there 3 weeks ago. Brandon and Brian were very helpful and got me close to where i needed to be to buy what i wanted. The AC wasnt working so they agreed to take care of it. After a week and s half of waiting on the part to arrive, I was told it would be done that day. Long story short, its Wednesday and i had the car picked up and taken elsewhere, as they didnt have what was needed to fix the car. Had to order parts that shouldve been known by their tech newbie taking on a job like this. All in all, they wrw willing to let my guys fix it and take care of the costs. I feel like 5 days in the first 3 weeks of owning my car was a waste. I would buy another car from them without a doubt, but not service the type of cars i buy.

I had a very good experience with sales adviser Ken. Felt like advising rather than just selling, which was highly appreciated.I will definitely come back for my next purchase.

DO NOT BUY A CAR from this dealership. They have absolutely BAD customer service. I bought from them but the customer service there is awful. I traded in my previous car and they still havent paid it off. I bought my car on July 11th. I feel like I should not have to keep calling then to see whats going on with my trade in. Im upset because they are messing with my credit. I would never deal with then again. Also as 8/23 I tried to get my tag. They still have not completed the paperwork. Its 9/16 and still no tag for my car. I went up there and was told my Bruce he couldnt do anything and he was running the store. I spoke to Dwayne the manager he told me he would call back he didnt. I was told they would overnight my third temporary tag on 9/16 and told that same lie on 9/19 still no temporary tag and mine expires on 9/24. The have an F on the BBB and I filed on them as well. This dealership SUCKS. Spread the word social media and all I did. Maybe I need to get FOX 5 involved.

Outstanding customer service and prompt service. Enjoy receiving friendly reminders when services are due. Thanks for all that you do!

These 4 or 5 star reviews are fake. They have a F rating with the BBB and are being sued by the state attorney generals office, filed in August. There are hundreds of consumers who bought cars and traded in vehicles that werent paid off by the dealer or have cars that we cant drive because the dealership steals your tag and title money and NEVER apply for the tag. If you think youre the exception, youre wrong. Hundreds of people involved in this law suit. Just search Gwinnett Mitsubishi scam. The legal docs are available for public viewing. Once your temporary tag expires youre screwed. You wont get your tag, people have been waiting 4, 5, 6 months and still no tag or title. They will not call you back, EVER. Ive been calling for 3 months. Once you purchase they will ignore you. We are paying for cars that we cant legally operate. They are crooks. If youre a victim, contact the state attorney generals office and file a claim. They will add you to the lawsuit.The service was crappy, unprofessional and super ghetto. Salesman calling each other N word and arguing in front of customers. Biggest mistake Ive ever made..stuck paying the loan for a truck that sits in my garage. Thank God I didnt trade my old car in, otherwise Id have no transportation. Run as fast as you can. Its not worth the stress. Again, search for Gwinnett Mitsubishi scam. Youll see for yourselfUpdate: finally got my tag in October, vehicle bought in July.

Great overall experience. Excellent sales support throughout the entire buying process. Would definitely recommend.

Would not recommend this dealership. We read the mixed reviews, mostly negative, before driving 30 minutes to check out a used car ad this company was advertising. It was a great price and felt like it probably would require some repairs at this price, however, still felt like it may be worth it. The sales rep Bernard, was polite and pleasant but told us the price that was advertised was a mistake. He asked us to show the ad to his manager so he could have it changed. We were happy to help. We met Bernard at the counter where Bruce D., the manager on duty was and waited while Bernard explained the ad error. Without ever looking at us, greeting my husband or myself, apologizing for our wasted trip, or offering to show us another car, he simply kept doing whatever he was doing behind a tall counter and said they knew that; meaning we knew the price was incorrect. To which I replied, we surely didnt know that or we wouldnt have driven 30 minutes to check it out. Bernard again, was very polite as he ushered us away from the manager, who never acknowledged we were there. We were astounded when Bruce walked out of the building behind us, went to his BMW that was parked right in front of the entrance doors - the first space, a handicapped spot (we had parked in the second space), opened his car door, looked in and locked it back as if to let anyone who was looking, see that it was his car. So pompous it was laughable. This is the first time we have ever commented on poor service publicly, however, the experience from this self important manager was unprofessional, insulting and rude, we thought others may want to know so they can choose a dealership who hires management that will put the company, the customer and the staff before themselves. Remember Bruce, your actions affect your sales peoples performance who work very hard to earn a living. Kindness and consideration goes a long way. We were ready to consider other options until we encountered you. You have too much competition to be so arrogant.

Anthony and Alex made it better than expected. Trade in was simple and easy and prices were fair. Would recommend

Biggest nightmare of my life. Do not under any circumstance even entertain the thought of going to this or any other Momentum Group dealership. So far they have:1. Lied about the Vehicle History Report2. Switched the VIN on my contract, gave me the wrong car on purpose3. Had me sign a contract that is not legal in the state of Georgia4. Attempted to extort money from me for their own mistake5. Lied to the BBB and instead of simply giving my trade back, accused me of racketeering6. Reported to the police that I had stolen their vehicle7. Tried to have me arrestedNow they are trying to insist they deserve to keep my down payment check.These are the most ridiculous, misguided, miserable, pathetic, backwards, anti-American fraudsters ever allowed to operate as a business. Their dealerships are merely a front for practices that violate FCC regulations, truth in lending requirements, and in the end, they are more than willing to commit outright fraud and liable to put the dirt back on their customers.I will never forget what this dealership has done to me in the past six months and neither should you.

Thanks Gwinnett Mitsubishi! Your employees Aaron Denunzio, John Saunders and all the rest of the guys in back parts and service were awesome! They programmed my key and had me out in a jiff. 5 stars all the way!

Although, I ultimately decided not to purchase a vehicle. The sales person Brandon was great. He worked with me diligently to find the right vehicle.

Dont recommend this dealer the whole staff is lazy and incompetent I Called a day before to Confirm if the car I liked was still for sale after the sales guy said yes I made an appointment to go in the next day and one of their sales associates called me back to confirm my appointment before I left that day....so I drove 2 hours just to get to the dealer and when I got there apparently the vehicle was sold 1 week ago... Freaking idiots.

The customer service from Miles and Alek was amazing, Miles worked really hard trying to find me another car in my price range even though the Mazda 3 I wanted was sold he found me the Accord which was even better and it was cheaper. So far the car has been running great its been about 2 weeks now and no signs of any problems, Thanks you guys I recommend this dealership to others

Steve was awesome! Was up front and a pleasure to work with on my car buying experience.

James is a fantastic salesman! Delivered on everything he said. No pressure sales. He treated us like we mattered, not like we were just a sale to him. I couldnt be more pleased! Not to mention the 2016 Outlander is one amazing vehicle!

Caleb is the best he didnt stop until helping me get the car I wanted it took longer than I thought to finalize everything but nonetheless they delivered. Im very happy doing business with these people.

In the end, our sales associate, Dacoda, 5 stars! Dealership 2 stars. They need to become a cohesive team that shows enthusiasm and customer first attitude.

Buying a car from Gwinnett Mitsubishi was a hassle free experience; you don’t see much of that these days. My salesman, Von, was quite friendly and helped me with all my queries and questions. If you ever go down there, ask for Von!

I called numerous times over a weeks period... absolutely no one answered in service... i left messages for them to call me back... no one has called me back at all... on the contrary, when i call Hyundai, they answer right away starting 7am... parts or service...

Brandon Cain is hands down amazing!!!!! He made the process super fast and incredibly pleasing!!!! Definitely wont go anywhere where else! Most inviting team ever!

I purchased my 2009 Audi from this dealership in February and my overall experience was a great one my sales man Malcolm was superb he made my buying experience a great one I was very firm with what I wanted to purchase, in which he understood and made it happen if I had to change one thing it would be the timeframe I became antsy after sitting for a while and again Malcolm accommodated myself so that I wouldnt become agitated everything was explained properly and very detailed so I would know what to expect, not crowded, busy or noisy great experience yet :)

Great service. Fixed my car quick and very very reasonable cost. Kurt is a great manager!

Real clean cars. The sales person Johnathan was very friendly. Really had a good experience . thanks

Absolute worst car buying experience ever. The sales man Horrace is shady, the finance man Gerard is liar. They do not disclose the facts, and will try to force you to buy a warranty stating that the lender requires it which is against the law. They do not return phone calls or provide you with customer service after you purchase the vehicle. The dealership lacks integrity and professionalism and the manger allows this circus to keep performing. DO NOT WASTE YOUR TIME, STAY AWAY.

I bought a BMW from this dealership. Sales person was great, but finance took a long time. They had changed all the managers and were short handed since there were a lot of people in the showroom