Called to price a battery, and Chris answered the phone. He kept interrupting me and talking louder than me. Wouldnt even let me answer. I told him that he needed to stop being rude and interrupting so I could tell him, and that he was ticking me off. He immediately started cussing at me over the phone. Blake is very helpful and always polite when we go in there, so I called back to talk to him instead. He got me taken care of and I was back on the road very quickly. I would give a higher start rating, but that guy Chris didnt deserve to work there. He is rude and very disrespectful. As soon a he is gone, my review will change.
No knowledge, the employees should have some knowledge of the parts in the store . I will never go back .
Very friendly helpful staff. The best AZ
This trip to AutoZone was a success. Very on point team.
Love our hometown grocery store. The workers are much friendlier and helpful than at Wal-Mart. Some prices are a bit higher but not much and to get friendly help more than makes up for any price difference. Love our Homeland grocery store.
Bad business in my opinion. 230 for an alternator, lifetime warranty. Purchased less than three months ago. They will not stand behind their products. They conveniently cant find it in their system. So, Even with their stickers still on it. They cant do anything. I wonder how many other people they have done this to!
These peeps are always helpful and never make me feel ignorant for lack of knowledge or using terms like thing-a-ma-jig.
The Manager of AutoZone in Duncan Oklahoma is top notch. Colter always takes care of me, he makes sure I get the best quality parts at the best price. I have been a loyal customer of AZ since they were established in Duncan, and with Colter as Manager they will continue to get my business. Great Job
Had to replace three boat batteries, one each day for three days. Batteries were in stock and sales clerk checked each battery I brought in to make sure it was bad.
GREAT PLACE. THERE REALLY HELPFUL
Ill likely be visiting this location again! Very nice and respectful people working here. Got what we needed quickly.
Staff is very helpful. They didnt have my part, but they gave me an idea for a work around that may actually work better.
Generally have what ever you need. Always ready to help.
Auto zone is just a bunch of guys And girls whom never seen bothered to help you,unlike the big O down the road.never have they questioned me on returns.Its like hometown
Employee dropped what he was doing helped me got out new part measured it to be sure it was right. Then he showed me two parts that would work so i could choose. I left feeling totally appreciated!!
Had just what we needed.
Very helpful. Which is a change. Employee was knowledgable in auto mechanics.
Called ahead to check on battery and if they put them in, the answer was on most vehicle unless the trunk. With an hour invested in getting there I found out they didn’t do Tahoe’s even though I told him make and model on the phone. This was the store manager so that is probably the service you get. He was a nice gentlemen but I would go across the street for any parts.
Good service helped find what I needed
Staff friendly & helpful.
Service was excellent!
They help you me even though I bought the wrong bulb they make sure that I had the right ona and put it on for me .
A year ago when I first moved to Duncan I had to buy an 80 something dollar part for my truck. As I walked in the door I found a credit lying in the floor and took it to the manager. I looked around just checking out tools. When I went to pay for my part I was shocked when I was told the part was free for being an honest human being,Which was a blessing because it would have been my last dollar. I always call Auto Zone first time. thanks manager,
Nice people and are willing to help if you need it
Very helpful staff.
Very good service with a friendly staff.
Quick fast great customer service
😁
Great staff
The guys at this store have always gone above and beyond to help me out. Great bunch of guys and very knowledgeable and helpful. Keep up the good work!
***Great people willing to help everyone***
Very nice visit everyone was very polite and helpful, they were pretty busy but they let me know they would get to me asap. Which they did would definitely go back for my car stuff.
Always friendly...super helpful and knowledgeable...I won’t go anywhere else in Duncan!
A great staff that is willing to help you the absolute best they can! Even went to the length of helping me replace my headlight and all. 👏
The gentleman was very nice and even though I wasnt purchasing anything still assisted me with changing a bulb out
This rating is about today. I usually get great service here. Today so far was a much different experience. All I needed to know was what time they closed today since it is a holiday. I called and was placed on hold for over 10 minutes. I hung up and waited a while to call back. When I called back, I was asked to hold again. Slightly irritated I said no, I’ve already been on hold for over 10 minutes and just had a quick question. Instead of asking what my question was to see if was just a fast answer, the associate, Chris stated, well sir, we have a line full of people, there’s nothing I can do.” What happened to good customer service?
Friendly helpful and knowledgeable
They had great helpful staff and very friendly. Helped me find excatly what i needed and was friendly to my 5 year old son who ask a thousand questions. Thanks for a great experience
The place is clean and organized and the employees are courteous, and fun, if they have time to chat a little because sometimes they are very busy and they have to deal with some pretty rambunctious characters, every once in awhile, that get frustrated because they cant fix their own cars and they try to blame it on the poor employees there.
Old man Jeff is so accurate with his suggestions great clean store good staff
No acknowledgement when I came in or anytime as I was looking throughout the store. Guy was just talking non Autozone with his buddies that were in. He did ask how I was doing when I was paying for my items. Did not acknowledge my comment when I said its pretty bad when I have to buy a set when you know you have 2 sets at home, one I cant find and the size I need is missing out of the other
These guys did a great job finding what i needed and was not a long wait
Guys are very knowledgeable and like to help. Stores always clean and hands down better than the others in town ive been to
You have to know what youre going in for you might get the wrong part for the most part friendly staff bought Auto Parts will return
Last time I needed a battery, a worker installed it for me and thats not even protocol. Thats 5 stars.
The people at this AutoZone arent the smartest peanut in the turd! Ive gone here asking simple questions about my last car and it took going through 4 different people to finally get a somewhat partial answer that made any sense.. I wouldnt recommend this store if youre trying to figure out whats wrong with your car, but if youre just going to get products for your car, its great!
I usually like Autozone. I went in yesterday to rent some equipment and this one young bro was real helpful. Went in today to get some oil for a part and got the 3rd degree full of condescension by some chotch. I didnt ask you for your judgement on my purchase, just help finding what I needed to get the job done.I will be avoiding Autozone in Duncan from now on.
Great place to shop Auto parts and battery or fluids.
Love this store. Great employees and very helpful
They are fast and friendly and helpful
The store there in Duncan has people that work there who will always have you in there best interest. They can fix almost anything, take for instance a yung lady come in one wile I was there she was like me didnt know much about what she was fixing to try and work on. In about 5 min the 2 older men had broke it down on to a level so she could not only see it but understud it with confidence. 2 days later I happen to ask one of gentlemen if the yung lady had got her car fixed, he told me yes and it only took her 3 hr. He said that was a 3 to 4 hr fix for a experienced mechanic.
The workers helped us fix our moterhome and in very short time,even offered to let us sit inside to cool off
These people are the best! Very helpful.
Good place to gets parts instead of ordering them from the dealership
Helpful store
Great staff colter was a great help when my wife needed a battery
Top notch service as always!
Vary good place,prices and people
Great manager, some great employees some okay employees.
Friendly staff and if they dont have what you need they will order it if possible! Great selection of products ...
Super great bunch of people work their. They go above and beyond for their customers.
Ok if youre picking up a quart of oil or antifreeze. Customer service could use some work.
AutoZone typical. Knowledgeable staff, fast and good service
GGreat parts store clerks helpful
Great place I had them order the wrong year parts they exchanged them no problems we joked about it they ordered the right parts and had them there in 2 hours
A lot better than OReillys Auto Parts
Very helpful and great customer service
Knowledgeable and great customer service.
Full of knowledge always helpful!
Helped me right away,had the part I needed.
If you catch them on a good day, half these. People could not find there ads if they had 2 much less parts.
It is Cracker Barrel.WHATS NOT TO LIKE?
Knowledgeable people friendly service
Wonderful Staff, Very Helpful.
Very helpfull
Lazy and uneducated staff. Every time I go there Im ignored by the sales staff and they rarely have the parts I need. Too expensive
Great Customer Service
Clerks very help full
Amazing good survis
These guys know what they are doing great help
Always so helpful!
Always pleasant
Got what I needed but help was not very helpful.
Had to pick up some things to clean the inside on my car
Helpful people!
I knew more about car parts then anyone here!
Usually quick in and out
Very knowledgeable staff
Very helpful and knowledgeable
Ask for Colter, hell help you out.
Some items are cheaper than OReillys.
You can get car parts that you need
Good prices.
Speakes for itself
Joe REALLY helped me out couldnt have found what I need without him!!!
Very friendly and helpful
Typical autozone. Friendly staff
I have been waiting in line for 10 minutes. Decided to leave a review while I am waiting in line.
Had to wait on somebody to tend to us.