Great place to get your tools. Prices are pretty good. 2 thumbs up.
They only had one of the item in stock that I needed and had been checking stock for 3-4 months. The one item was being used as display and the Store Manager, Daniel, WOULD NOT sell it to me(I begged), even though its sold out everywhere (including the factory) So it will probably be discontinued and discarded. So sad. The young male supervisor was helpful however and found me a product that was cheaper and saved me some coin. Kudos to him. He is a great employee. The manager and company,however arent customer service oriented and just as wasteful as Sephora and I wont be back. DISAPPOINTED
They always have what Im looking for. Sales people are knowledgeable on where to find the items you need without having to walk the every aisle.
I love this place good products at a great price. Im always finding what I need at a great price. Everything was great. One thing I wasnt offerd a bag for my items at checkout.
Very clean and well-stocked, staff is very helpful including the manager on duty.
Love shopping here. Just walking around the store and seeing what they have. I was looking for string lights for my garden. They rearranged their shelves so it took me awhile to find what I wanted. And when I did, it was on sale! Score! Neat and clean as always. A pleasure to shop here. I wonder if they do military discounts? Hummm. Go visit Im sure youll find that tool youll need to complete that project.
I love to go to Harbor freight because you can find what you need for a reasonable price
This place is great! They have knowledgeable people and friendly. I always find what I need. Their prices are very good.
We were in line 10/15 mins to closing as my husband walks up with a vintage Boyz in the Hood TShirt. The older white supervisor greets us and states made a reference of the car on the shirt. He then says, I just seen realized that was based on a true story. He chats it up w my husband and proceeds to check us out. Then he jokingly invites my husband to the poker game, after closing hours. Then a younger white sup maybe named Justin, (it has been 2 weeks since occurence, def a name with a J) states if you all cant play poker, well have spades & dominoes for you. My husband was VERY OFFENDED by the statement and he is the mild/meek one between the both of us. We just kind of stared at him like okay. That reference was very inappropriate and unwarranted. First time and will not return.
Great place to buy the tools you need.. At a reasonable price and the cashiers are really helpful...
I purchased a good amount of items for $44 so I’m very happy. I know if I would have gotten the same items from somewhere else the total would have doubled.
The help is lost at sea. Dont know what it is or where to find it or if it is even in stock. But I did find what I needed in spite of the help.
Theyre never stocked on tools 🔧🙄 so I would say call before you go but you know how that goes Especially if theres only 1 or 2 more sets available... SMDH
Next to home depot and Loews, this is my 3rd favorite place to shop.
I am a harbor freight junkie. I was visiting from out of town and had time to kill. My wife would tell you my idea of a vacation is going to a different harbor freight. This store is one of the cleanest, best stocked harbor freight stores Ive been in. The customer service was beyond amazing. They actually spoke to me in the aisle and helped me find something without asking or hunting them down. The clerk bantered with customers and just made them feel at home. I would recommend to upper management you check these guys out and export these guys skills to all your stores.
Prices are low and cheap. But the tools quality are cheap and low also. Bring us better quality tools and I will give 5 ⭐.I bought the gold membership but they only give you discounts on a few certain tools and its different few tools and items each month.!! ☹️I wish they had a point system like most Autoparts have for their customers. The more you buy, the more points you get. And you could use the points to redeem for tools and products.
This is the worst harbor freight in the country. I went today to buy simple items the line was long I waited and they finally open another register. Then the cashier says my system can only do cash now I got out of a line to get in the new line. So I left id rather order it online than to ever deal with this place again. They are rhe worst. No customer service and business flies inside the store.
Harbor Fright seems pretty good. The prices that I glanced at looked pretty reasonable. The store was clean and although there was a long line help was called to open another register. I didnt buy anything because they didnt have what I needed, the only reason for a 4 star rating.
They have everything a person who, fixes, builds, repairs, and creates. At a price the will not break the bank. The only problem I have, is not enough time to explore the store.Note for the management;If you see the same person with a cart half full for more then 2 hrs, offer them water 💧 🙄 because they have lost all time and space. Tools are very hypnotic.I got a call from my wife once. Asking are you coming home at some point? But of course, I replied, I have only 4 more rows to look at. What if you get hungry? If I do get hungry, I will order a pizza, and have it delivered to the store.Who said, I am not quick witted?Harbor Freight Tools is the 10th wonder of the world 🌎Thank you,Steven
Great store.....went to look for a power washer and lawn mower...they had it clean and the store has a great inventory ...check them out I get coupons from them from their sales so check out their flyers for hot deals
The salesman was so so busy every isle somebody was asking for merchandise help, including me. He went to the right section for what I wanted.
Wanted to take a second and five prob my best review to date.To the entire teamThank youAn issue solved without any problem. From corporate to Elvis the manager and Candace who was the most pleasurable associate many thanks to all.Glad to do business with a company as this in today’s procedures of doing business
Always good deals, and good quality tools. And like anything, you just have to take care of it, name brand or not.
Wide selection of tools. It was my first time here and I didnt know that items discounted with orange labels are for members only. They have a membership with a yearly fee. The people could have been nicer. The guy I asked to check if they had an item in stock never came back. I waited for while.
Tools, tools,tools. You can easily spend more than you need to. Good tools for the low low
Have really good deals but the employee the heavyset man is really rude tried to ask for some help and he got like an attitude and didn’t help me at all So I just walked out
Good place for good tools doesnt cost you an arm and a leg like Depot
The Best place woww
They always have what I need. Their prices are reasonable.
Would love it if they would answer their phone.
Some of the best prices in the market! But I recommend buying the warranty so you dont get hosed
I can truly understand the idea of friendly customer service but to chit chat for 2min after the sale is complete & ignore the other 5 people in line is beyond me...then says sorry im going to lunch & sends us to another line🤔🤬
Bad customer service from the manager, Daniel. Not satisfied.
They always have great deals
Not a comment against this location per se, but sad to see the 20% off coupon vanish from this place. Their products are not the best, but worthy of any novice tradesman or backyard DIY person. However what made the difference was a slightly less expensive alternative to other places. That gap appears to have been all but closed now for the majority of their tool offerings.
Checkout girl made it all good
Good for cheap tools.
Harbor Freight has really upped their game from what I remember of them years ago. The stores are cleaner, the products are higher quality, and the staff is friendlier and more helpful. Ive been to this store more often in the last year than in the previous 10.
Called company twice put on hold eventually Call was disconnected. Ok so I called again told them I was disconnected waiting for answer to my question theu asked me what is part number they finally gave me crrect response.
Good tools and product, great price
Enjoy shopping there you can usually fine what you need.
The come through like a freight train when you need tools!
Love this place, I could spend all day in this store. Cheap prices No hassle returns. Product warranty A+
Limited inventory...I usually have to go to the next closest HF location to get whats need.
My go-to store when I need to find a tool quickly and within my budget.
Staff is great but very low on merchandise
Check out for customers needs to be improved so you dont wait 10/15min. to pay
4840 n president George bush Hwy garland texas
I love this store! Let me start off by saying that the employees at this location are amazing! Everyone is always so friendly and helpful. Keep up the great job!
Always fun to go here
Excellent customer service and helpful
Great tools at a great price. service is great every time i go as well they always help me find what i need
They just dont answer the phone. I waited 16 min yesterday . another time 22 & i hanged up. And if they do theyll tell u that its just a display & the other one is damaged, not to go & check it. not willing to help or work. Sheer laziness.
Could not find anyone to answer any questions and when I went to the cashier and asked if I could order additional parts online he just said I dont know. In the past, they usually want to help sell you everything they can. There was no one behind me in line waiting to be rung up.
Great place for everyday tools
For one if you are not white they will follow you through the store like Im gonna shop lift a lawn mower I felt so uncomfortable I only bought a couple of things before I checked I ask to use the bathroom when I came out of the restroom 3 workers were right there my first time and last time going there well save your money its basically a dollar store for cheap tools
The manager was rude and very unprofessional I will never spend money there again or refer anyone to that location
Its cool. Not a whole lot to choose from but they get the done when it comes to small tasks in the home.
Always find what I need and always at a reasonable price definitely my go-to hardware store
You go in looking for a hammer .You come out with half the store. Great prices and coupons on there website make saving a buck to easy. Would recommend this store to everyone.
This place is non expensive but the price I like. Im not a membership being a membership low discount and coupon, deals I like the most.
They should have bigger signs stating why something is cheaper rather than going to register and them having to explain its a member thing, only little orange sign that says cheaper price...confusing
Friendly waiters and waitresses well proportioned dishes and taste great would recommend to anyone
Mister John affirmed they had what I was looking for. I drove more than 20 miles just to get there and not find what he stated they had in stock.... Bad service seńor... HFT will be the next toys r us/frys...... Just my two cents
In need of new management, Was just an angry individual, Talked down to the employees, they looked miserable ! :(
The manager was very helpful even though you could tell she was juggling many things....a d doing it very well with a smile!The 5000 lumin lights I bought work great!
Did not have the tire sizes I needed for my garden cart.
Love great hobbie tools
Guy at register was funny and quick to get you out
This store is my Toys R Us to me. I cant ever leave the store without walking out with just what I intended to buy. They have just about everything I need, and everything I should have waited later to buy...
Masks required, still enforcing crowd limits, and social distancing. They were very friendly and helpful.👍🏾👍🏾👍🏾
Managers praising the president in front of customers. One was a female, boind hair. Harbor freight is about tools not polics. They were talking in front of an African American couple who were clearly uncomfortable. I wont be back.
Employee Chris is an Excellent cashier.Very helpful, friendly and knowledgeable.
Ok place to buy cheap tools.
This is my GO TO for most tools!! Their prices are reasonable and way more affordable than bigger chains. They also run monthly coupons that are GREAT!!
Exceptional staff. Friendly, helpful and they know the products they sell.
Love this place and huge selections
Place needs friendlier customer service
Very helpful in finding what you need.
Great place to get what you need at a fair price
Fair prices
I waa able to find the item i needed (hand sander) plus my 20% off and thats definitely my to go tool store.
Employees are nice but dont seem to know how to run their store or know where anything is and one employee urinated all over the floor in the bathroom as I went behind him very nasty
They need more than 2 registers open. Their business brisk. Very long lines.But I like H.F., and will still depend on them for my tool needs.
Simply the best.
They had the item I needed in stock. A tool person could get distracted with all that is available in this store. Just be sure to have your coupon(s) handy. The circulars in the store may not have the item at the price you found at home or online. I would have given it 5 stars, but the location did not have automatic doors. A much needed convenience when lugging a 75 pound drain cleaner.
If you love tools and doing projects thats the place to be
Nice clean and great prices great inventory
Great prices, nice products
Thank you very much Elvis!!!You were very professional and made our experience seamless. You know how to relate to customers and know your products. We will definitely go out our way to go to your store.My boss was impressed!
...my new favorite place to hate... soooo many tools,most of which im sure i just cant live without;yall know how that goes....prices are better than building supply stores,too...i highly reccomend this place,if you even think you may need a tool,....of any kind...
Open at 8 am. Employee was quick to show me were the product was. They were out of stock for was I was in search for. I didnt see any sales circulars as I have in other stores in the past.
Better this theme around. Long lines as usual, didnt have flags. But decent this time.
Great setup, can easily go on and get what I need and get out and not break the bank. Never have had an issue with any of the products sold to me. I will be a customer for life.