Usually don’t give 5 stars, but these guys were great. Just moved from Kansas City and my truck started acting up on the drive, Sam got us right in, took care of the issue and I had my truck back in 1 day. Very knowledgeable and fair. We will definitely be back.
These guys are great. They were busy when I pulled in with a screw in my tire. Was told by Sam(?) to come back in a 1/2 hour and they would take care of it. Came back after breakfast and they had me on my way within 20 minutes. They also gave me a quote for tires for my truck which was extremely fair. Ill definitely be back
Mavis and the gentleman working here are the best!! Fast service, on the day I call, with friendly staff and cheap prices!! This is my go to place now, which is an amazing find after trying a different shop each time I need an oil change! Return customer and happy to tell all!
Pulled into the shop with a flat tire and left with a perfectly repaired tire. I was greeted immediately by the staff and told they would have me fixed up no problem. Will definitely be back to this location since I need breaks and tires on my other vehicle. Thanks guys for the great service.
I had a screw in a tire and needed a quick repair. They were very professional and fast. Got me on my way. I have been here several times and will come back!
This is the 2nd time I have brought one of my vehicles to Mavis in Dunedin FL and have been treated like a queen. The first time I had a flat and went across the street to a competitor and they would not give me the time of day so I brought my car to Mavis and they took great care if me. So this time when I had a flat tire I called on the way home from work and Jim told me about 2 other Mavis locations that might be open still. I decided to come to my local Mavis on Saturday instead. On Saturday I brought my vehicle in and was taken care of very promptly and again was treated like royalty. Carrie was also very helpful in making the process smooth and as easy as possible. I would highly recommend Mavis and the store in Dunedin FL specifically.
First time customer. I ended up getting a bolt in my tire and looked up the closest shop. Mavis was the closest and Im glad it was. They were very friendly when I first came in. The service was great and very quick as well and they dont try to rip you off like a lot of places. Makes a huge difference too for a 100% disabled combat vet with sole custody of my son where every bit counts. I will definitely be back for any further work!
I cannot say enough good things about the service manager, Jim, from Mavis Dunedin... I recently moved to Dunedin, FL from Pennsylvania. I purchased a 2000 Jeep Cherokee to use as my daily driver and have had nothing but issues... Not knowing anyone out here yet, Jim has gone out of his way and drove to my house the last two mornings to give me a jump and help me get my vehicle into his shop. Being fresh out of grad school Ive been worried these issues would really ruin me because i cant afford much more. He has saved me money in the process, but more importantly made me feel like Im not alone out here and showed me there are people out here willing to lend a hand out of their own good will. We are still working on my vehicle and hes still guiding me through this process, but because of the above described Im not to worried. Thanks a lot Jim... HIGHLY RECOMMEND SERVICING YOUR VEHICLE THIS SHOP!!!
I was in major need of having my tires replaced ASAP. I came in late after work not long before closing time and the staff here was VERY helpful and willing to do whatever it took to get the work done.They had a great attitude and provided exceptional service. Big shout out to Jim, Chris, and Brianne! Highly recommend them and will be back for all future needs.
I highly recommend this place. Friendly and professional. Carrie met at desk and was very helpful. I went in right before closing which i know can be a pain but they had no issue or attitude and took care of me. Sam made it happen and I appreciate it. Chris took care of my car and i was very pleased. Definitely only place i will go to from now on!
Great place! Appointment was for 9, when they open. Sam had me in at 8:55 to hep get the process going and tires were done by 9:30. They noticed some additional wear on the inside driver tire, which made sense due to my driving habits, and hooked me up with an alignment. Great service, speed and thoroughness. They keep the Mavis reputation going!
Friendly and fast service. Got there right at opening without an appointment for new tires and was paid and out the door in an hour. No pressure to purchase anything I didnt need.
Met the coolest chick this morning ! Carrie was an absolute lifesaver and friendly face to see first thing this morning! Starting your day off with a screw in your tire is not the best but she had me smiling and laughing while Sam pitched the tire for me! This place is always quick and efficient, and great prices ! Carrie is a wonderful addition to the team! Thanks girl!
I came in as a new customer was greeted by Carrie. She took me in right away. Sam did a great job. Thanks guys will come back10-4-2021Came in was served right away by Carrie sweet and pleasant and as always Sam took right away. Thanks guys for being great!
Developed a leaking tire and it was going to take 12 days to get in with my normal dealer. I needed to get it handled as quickly as possible, and it was on a Sunday as well. I took it over to Sam at Mavis and he gave us a great offer and said he could take care of everything immediately - so we decided to go ahead and get all of our tires replaced. Everything was done before noon. Richie did the work and did a great job. This team came through for us when we needed it and earned our business going forward. Thank you!
I have taken my car to Mavis, Dunedin 3 times now. Jim, Mike and Carrie are wonderful to deal with. Their customer service is great. They told me exactly what was wrong with my car and gave me an estimate on the Mechanics are great. I will be a customer from now on. They make you feel like family. Thanks guys c u again
The service was quick and friendly. Also gave good prices for front brakes plus a tire plug
Realized I need tires at the last minute and stopped in at Mavis in Dunedin, and the Mag Jim and Asst Carrie were Outstanding! And I have high standards, first the environment was clean and well maintained, second they were extremely friendly and professional and personable. I could not have asked for a better experience at a time when I was needing to have something done with not allot of time.
Fast service, great deals and friendly staff to do business with! I will definitely be coming back.
Went for tire repair they were very customer focused fixed my tire quickly. Best service I received for my vehicle in a while. Would recommend then highly. Went to Dunedin main street location.
Wow I received excellent service today at Mavis! I felt like I could trust what they were telling me, even though I dont know a lot about cars. They helped me with financing options and they were great about communicating. I would definitely recommend this location!
This shop is awesome!! Carrie and customer service is spectacular and the service took no time at all. Reasonable prices and they really showed they knew how to run a shop and what theyre doing. Thank you guys so much!
You guys are AWESOME! This is the second time Ive come to you for help at the last minute and you got me right in! I drive from Jacksonville to Dunedin to help my mom and needed help with my vehicle before driving back. Thank you for being so helpful and friendly!
Carrie took great care of me! I was super stressed getting a flat tire and how I would find the time to get it taken care of as a single mom and school teacher. All the stress was taken away when Rich fixed the problem so fast, and Carrie made the process so easy. I will definitely be going to them for all my tire/car needs!
Great place for fast repair with great customer service. Highly recommend.
Nope, Im done with these guys. Simple oil change, and Im told after they do the change that theyre not going to honor the coupon obtained through the website because I brought my own oil and filter. Which makes no sense, because they used none of their own stock,, drain and fill with free tire rotation. Shouldnt matter that I supplied the oil and filter. If it mattered, advise before the work is done.
Mavis took excellent care of me. I had a nail in my tire late in the afternoon on a Saturday. I went to a different tire store and they could not help me. So I drive down the road to Mavis. They took care of me the second I walked in the door, they fixed the tire in under 15 minutes and I was back on the road. Best customer service!
Carrie is prompt, courteous and efficient. She provided a thorough explanation of what the technician would do. Ryan repaired our tire quickly and we were on our way in no time! Thank you, Carrie and Ryan!
Great service. Nice people working there.Carrie and Chris helped us out today with our loose flat tire replacement. They were busy but still took care of us.
Carrie and Sam were the best. They got me in and out quickly - and I got high quality Bridgestones at an unbelievable price. My third time here. Really like Mavis!
Carrie took an interest in me as a customer, and made sure I got the service I needed at a good price. 4 tires and front brakes.Im a happy customer and I would recommend them to anyone.
The team here at the Dundedin Mavis exhibits excellent customer service skills. They are all very personable and knowledgeable. Sam is an asset to your company.
Went into the shop today with a leaking valve stem on a trailer tire as well as a screw in the side tread of the tire.I asked the gentleman to assess the situation and let me know if I need a new tire. He came back and said all you needed was your valve stem tightened and I took the embedded screw out. I thanked him and told him I would meet him inside to pay him and he said no bill.Of course I tipped him generously and thanked him for making my problem his priority in the moment. Excellent service and well done.
Consistent and timely, no other chain can have such a local feel to it. The staff is friendly and the service is fast.They remember repeat customers and treat you like family.
Awesome service!Carry was fantastic, friendly and helpful.Chris did a great job!Appreciate the help and I’ll be back next time I need service.
Carrie was fabulous! Thank you, Richie, for fixing my tire. Sam and I reminisced about the early Dunedin days. Mavis offers excellent service and a fun staff.
Great service, price and fast. Carrie and Sam made sure I was informed of all prices and repairs I needed for my vehicle. I will be back.
Been there a few times. Very helpful and they do a nice job. Was there today for a oil change all went smooth. Carrie at the front desk was very pleasant and I believe she will be a good fit.
Wonderful experience from walking in the door.The waiting area is clean, the customer service was amazing and the car service was handled quickly and professionally! I’ll always choose Mavis.
Thursday night, I popped my tire against a curb. I didnt have a spare and needed some quick assistance. I called a tow truck, which took forever to come get me. Finally, it showed up at 8:15 and got me to Mavis at 8:25 where Jim was waiting for me. He previously told me that if I could get my car there before 8:30, he would gladly put a tire on. He met me with a smile, sold me a tire with no hidden fees and chatted me up while we waited for it to be put on. He was a life saver and a genuinely amazing dude. HIGHLY recommend Mavis to anyone in need of assistance or general tire maintenance.
My family had a fantastic experience withMavis Tires and Brakes of Dunedin.Not only did they give my car a full honest assessment after a prior shop failed to do so & the repairs correctly, they also were able to point out exactly what was wrong & get the vehicle repaired in a timely manner same day!! :) What a Blessing for our family!Plus Jeff recommend a program that my family applied for and was granted to help in the process of getting my car safely driving again for our peace of mind!Our car drives like brand new and their service was friendly, polite,respectful and caring for our family needs, it was truly a God send to have outstanding customer service & honest mechanics that we can trust coming back in the future.We highly recommend Mavis Tires & Brakes!Thank you Fed & Sam for the genuine care of our vehicle!
I have been going to Mavis for years now. I got a nail in my tire and went there right away and they took care of it immediately! The staff is so helpful and kind! Carrie at the front was so friendly and just made the experience stress-free! Thanks Mavis! Customer for life!
Saw a silver flash on my rear tire today. Large piece of metal embedded into tire. Didnt want to pull it out and have it go flat in the driveway, so I brough it up the street to Mavis. They took it right in and patched it in no time. Manager there on duty at all times overseeing the work. I continue to have a positive experience at Mavis every time I stop there. The people and prices cannot be beat. Thanks!!!
Mavis was so quick and efficient with changing my tire!!! The staff is so nice and incredibly helpful with getting you the best deal and any information you might need to know
I would say that Carrie is a breath of fresh air. Got me in right away. Very professional. But not only that she talks to you like a normal person and will make you want to come back when there is another issue with your vehicle. She is probably your biggest asset now and will be your biggest asset in the future.
If you are looking for honest, professional, and great service- then Mavis Tires and Brakes located at 1810 Main Street is the place to go. I noticed my right rear tire appeared low, as I attempted to use the self service air pump located at the main entrance, Jim instructed me to swing around to the side by the bays and have one of the service individuals assist me. Sam immediately sent someone to check the air pressure of each tire. He informed me to keep an eye on the back passenger tire and if it should it get low have it looked at. I drove off and returned later that day as the tire was losing air. Sam immediately took the tire off and informed me the wheel/rim was causing the tire to lose pressure. He explained to me how he was going to resolve the issue and advised me to get new wheels/rims. Instead of selling me all new tires he chose the honest and professional way! I highly recommend this facility and will certainly be a repeat customer.
This Mavis Tires & Brakes location has by far exceeded my expectations!!! Would definitely recommend and will be coming back for future tires. Great customer service and super friendly and they were quick to help me right when I walked in the door. I would rate this place 10 stars if I could!!!!
Customer service means a lot. I could easily go down the street to another tire place there are a million of them. But, I found out quickly why this particular establishment has almost 5 stars on Google. I walked in and dealt with Garrett I believe his name was. He must be the MOD. And if he isnt he easily could be. He gave my work order to Chris and he was pretty cool too. Unfortunately it wasnt a quick patch. I had a brad nail on the inside of the tire right in the sidewall. Chris sold me a new tire and had it balanced and on my car in no time. Then the girl at the counter was super cool too. Carrie I believe. She actually offered me a pedicure while I waited for the tire. So nice these people! Im kidding lol no pedicure but she was very nice as well. Mavis on Main St. in Dunedin is the only place I will take my cars to from now on. And that there is no joke. Thanks everyone.
Well, I woke up this morning to a flat tire. I was able to drive it to Mavis. I have never used Mavis before, but Im sure glad I did! The staff was extremely friendly and helpful. They got me in right away and immediately went to work on my tire. Unfortunately, it wasnt repairable. I needed a new tire. Jim, the manager worked with me to give me the cheapest but best quality option available. I highly recommend Mavis in Dunedin!
Today I had an appointment to get my oil changed and tires rotated. When I show up at the shop the Mrg is arguing with a customer. I walk in and before I say a word he tells me he can’t help me. I tell him I have an appointment and he tells me he is too busy.I ask what they don’t look at the computer and call people an hour prior to their appointment if he can’t fulfill it. He said too busy for that and he is short handed. Kind of rude I guess he is frustrated but I’m guessing I’m not the first one he ran off today.Well back to the Ford Dealer I guess.David
Jim is wonderful guy.he took care of my issues. Got me in and out in 15 minute
My experience at Mavis Tires has been a very good one. The supervisor Jim is awesome and the care for my car is always in good hands at Mavis Tires.
These guys took good care of me and my car! They took the to show me exactly what was wrong and explain how they would fix it. They even threw in a little extra friendliness and courtesy. I will definitely be returning in the future... Actually in 4 months to have them check my alignment. Thank guys!! Meep meep!! (The lady with the crazy Cube) 😊🚗
After being turned away from another tire shop I was stunned with how quick, easy and friendly my tire change was. They made sure I wasn’t late to work and they’re friendly enough I’d be comfortable sending my friends!
Garrett and Carrie provided professional and courteous customer service. They even offered me a current promotion that I did not know of. Definitely would recommend to a friend.
Carrie took great care of us….we had a flat on our way to enjoy a day downtown Dunedin, watching Football. The tire guy came off his break and got it fixed asap. Thank you
Carrie at the front desk was so friendly and helpful. Ryan was also fast and efficient fixing my tire. This is my go to place to have tires fixed and replaced.
The staff was friendly and provided quick service. They explained where i was in line and performed as they explained and i expected. Great staff and service is what makes a business successful and makes me want to return and recommend them to others.
Carrie at Mavis was great to fit me in for a tire fix with no appointment after the tire place I have a warranty with told me they can’t fix my tire for three days. Mavis and Carrie won my tire business from now on. Great place and great people.
So today Must be my lucky day.I drove around all over Palm Harbor and Clearwater looking for someone to check my brakes. I was either ignored or so busy and was turned away before even asking for asst. Well my last hope was to go to Mavis in Dunedin. Well I must say I was greeted with two big smiles with the comment welcome to Mavis how can we help you by Carrie who is new asst manager and also Jim the Manager. I said I know its Friday you are probably to busy to check out my brakes. Jim said I do not want you to leave here without us checking your brakes he did explain leave your car if you want to go to eat something he recommended Norton Restaurant. So within 1hr Carrie called and explained my brake pads were very worn and my rotors needed to be replaced. I told the nice lady Carrie go head and replace them. Jim called me when my car was ready and even showed me my old warn brake pads. I was do pleased and grateful that there are good people who care about others. Thank you to you both. I will be coming back. Now I feelsafe driving bless you both
I consistently have great service here. Been coming here for 8 years.
Love this place! Jim has excellent customer service and went above and beyond to take care of us with our tire issue. The staff was awesome and fast to take care of us and get us on our way. Highly recommend! We will spread the word!
Not all Mavis shops are the same. I’ve been to two other local locations and will always drive out of my way to come here! Top notch service at this place! They have a lifelong customer! Jim is the freaking man!!! He’s highly knowledgeable, was honest with us, and gave us a price we can’t beat!
The manager, Carrie and another manager, Will were so accommodating. They took us right in and got things taken care of…. In and out. Absolutely go there!
So driving down Hercules and have gotten four flat tires!! Of course on a Sunday wake up to a flat trying to go to Orlando this location got us in and out and helped us out.. Chris fixed my tire changed out super fast Carrie was super sweet and super helpful! Thank you guys sooo muchOn our to White Castle!
Kind, professional, and prompt service. They really went above and beyond. I am so grateful for their service. Cant wait to tell everyone I know. They were so good when I had to reschedule and stayed late to accommodate me
Had a great experience today. Thanks to Jim, he is the MAN.
Jim and Carrie helped me quickly and efficiently. This is the place to come for your tire needs. Highly recommended!!!
Jim and his team were very courteous and professional. Jim did an excellent job at providing us with the highest quality tires at the most economical cost. The team worked efficiently and had the job done earlier than expected even though the tires were not in stock. We were most appreciative of their professionalism. We will most definitely be back to conduct further business.
Mavis Tire Dunedin truly understands what it means to take care of the customer. Jim and his team did a fantastic job getting my Jeep serviced and taking care any issues I had. Ive been to this shop several times before, and will continue to come back for any future needs.
Great service all around. Jim and his team went above and beyond to take care of me even though they were very busy. I will definitely be back again.
Super helpful and profressional!! Quick service, saved my wheel so I didnt have to buy a new one
Don and Jim were great with me as a first time customer. They booked my appointment right away first thing in am. I am new to the area and now I will definitely coming back for my oil changes. Thanks guys for being kind and helpful. You both the best 😀
All the gentleman that work there are very friendly and nice had a great conversation the workers and gentlemen were very honest and sold me the tires that I believe I really needed. Service was super fast and great they put my tires on right away when everyone else required an appointment and were out of stock on my size. Come to Mavis if you need tires right away and your size will be there.
Thank you to Mavis Tires for your excellent service! We were packing our car for the drive home when we noticed a low tire pressure indicator. A search on Google showed Mavis, Dunedin, nearby with good ratings. We got there when they opened, and they worked us into their schedule. Within an hour we were on our way home. The technician found the nail in our tire, and the tire was able to be patched and rebalanced. They run a very professional operation and it made for peace of mind on the long drive home.
Exceptional service with a smile. Hard to find these days. Highly recommend these guys
Great pricing and quick service appreciate the info and the hustle. Love my new tires, great job guys!
Carrie gave great customer service, Jim knows everything about cars, worked very quickly and gave me a great deal. Highly recommended.
I came in with a flat…needed tires all the way around on my car and they got me hooked up. Mike and Carrie were great and so helpful!! I thank you so very much!!
Always a pleasure coming here Jim and Sam took care of me ASAP. Thanks Mavis
It’s so hard as woman to find good honest mechanics these days. Sam is the definition of kind and honest. Aside from his genuineness, he was able to get me in and out quickly. I would highly recommend Sam to anyone in need. He was very knowledgeable about my vehicles issues & didn’t try to sell me anything I didn’t need. I was very grateful for him and pleased with the service from him and the rest of the staff members. I will be back for any future problems!
When I came in to Mavis tire yesterday I was a physical reck. The local Buick dealership had ripped me off for hundreds of dollars. I was crying and shaking badly. Carrie and the Manager spoke to me with such confidence and knowledge I was able to explain my problem. Over the next 2 days mechanic Sam was able to fix the issues with the car at almost half the cost of the Buick dealership. I extend my heartfelt thanks to the team at Mavis tire .
Carrie and Ryan took good care of me, no problems and I was in and out with very little waiting. I’ll return here for my next tire service.
Carrie and Jim took me in and helped me out so much and performed amazing customer service and great quality store and location! I would highly recommend this business!
If you need a job done, this is the place to come. You’ll get what you want out of an auto business. You come in, get your car taken care of and get good conversations with the employees during your wait. They’re straight up with you and won’t sell you any BS and just good people. I’m so pleased with my visit that I will now bring all my needs here. Thank you!
Awesome service at this Mavis location…. everyone was helpful, friendly, and willing to go above and beyond. Jim and Chris were both great…..I really appreciated their help and customer service approach. I will definitely go back when I need help with my car!
Stopped by with a nail in my tire on a Friday afternoon at 5. Jim the manager was great, although pretty stressed! Got taken care of. Thanks
Jim, the manager, deserves 10 stars! (not 5) I am a single woman who knows zero about car maintenance. I could have very well been taken advantage of in my helpless state. A debacle with their appt call center and a set of missing pre-ordered tires from their inventory system could have caused me to walk out that door and never set foot in this store again. But....Jim was quick on his feet to apologize and talk to me about an alternative plan. He went so far above and beyond that I truly believe he delivered the most amazing customer service Ive ever had. Within minutes he located a new set of tires and called a porter to have them deliver shortly after. He cared enough to get me exactly what I wanted and also suggested things I needed. He also gave me a generous discount for all the trouble. Annnnd did I mentione that he was extremely entertaining while I waited!?! How much better could a tire buying experience be??? I will be returning to this location for all my car maintenance needs. Thanks again Jim and staff! You definitely know how retain a client for life. :)
We are so pleased with the service they have gained a new customer.
Awesome spot! The whole crew is great! My man John hooked me up super quick and last minute. Literally everyone who works there is amazing. 11/10 will go back every time.
Amazing service and very nice people here very welcoming place of buisness big thank you to will the manager who hooked me up, Carrie who helped me out at the counter, And Chris who worked on my car!!👍👍👍
Mavis always goes above and beyond when it comes to customer service. They are very efficient and professional, and its always nice to know I have a local auto shop that I can trust for any auto needs. Working in the same plaza brings great energy and good vibes to everyone working here. Thanks for all you guys do!
The team at Mavis is wonderful! Jim and Chaz fit me in last minute without an appointment and had me in and out in 20 min. Will definitely be using them exclusively for all my auto needs - thanks guys!
My first time at Mavis in Dunedin and it wont be my last. I came in for tire rotation/alignment with NO intention of getting new tires... BUT i absolutely needed a full set of new tires! *JIM* hella worked with me on pricing and offered the FLEX program which is a buy now pay later type deal which helped me immensely... *SAM* didnt put me back on the road when he knew it would be unsafe which I really appreciat. Even though it meant a longer wait, Im sure it saved me in more ways than one!! Much appreciation and thanks yall!!!
Would just like to say, folks there are extremely accommodating…I recently had issue with my tire, unfortunately not able to fix due to a screw in tire, was not able to fix due to tire condition. However referred me where to go to get a used tire as unable to afford new one!
I was filling up my tires today at their free air station before they were open and noticed my front inner tires were showing threads. I went home to drop off my groceries and immediately called them to see if it was possible to get squeezed in. I had little hope as I called on the day of and it was the weekend. To my surprise Jim said hell squeeze me in and to come down ASAP. I was guided by I believe Chris through the purchase of 2 new tires. Never was I pressured to do or buy anything besides what I needed which was amazing. Chris literally took me to my car and explained to me that I had worn out suspension issues and what needed replacing. From top to bottom they were professional and easy to work with. Ill definitely be back.
Ryan and bri were very helpful I’ll definitely be coming back to the Mavis in Dunedin!!
Had an issue with store. The regional manager, I think his name was Frank, took care of everything. All good. good to know for a big company they still cares about every customer big or small