Lisa helped me out with a tail light from start to finish. Theyre extremely lucky to have her working for them. Very knowledgeable and wonderfully kind and helpful! Thanks!!

My husband was searching for parts for cars and Advance Auto Parts had what he needed at the best cost out of other part stores, in stock. The manager, Ron went over and above with customer service, even when we found out that we bought some parts we didnt need. He happily took back & refunded us for the parts we didnt need. Now, thats what I call great customer service and we will be back for all of our auto part needs. THANKS RON!

Great customer service, had the part I wanted and answered all my questions. Highly recommend

They always get what I need or find where I can get it even if they dont have it. And theres this hot guy named Chris that works there

Quick service and great advice.

Fantastic customer experience. Chris Miller helped out tremendously! We were stranded on the side of the road in need of a battery for our van. We called and he was getting ready to leave. He was able to help us order a battery online and then on his own time brought it out to us. He helped us get back on the road out of the freezing cold. If more people were like him the world would be a greater place. Cant thank him enough. He truly helped us and went above on beyond on his own!

Went down to are local one and I am a woman and yes this important to the review. I went and got a part for my car when I got home to go out put it on and they sold me and gave me a used part. It was crossed threaded and the rubber slider was leaking. Went down to give it back and get a new part. They tried to convince me that it was not used. They gave me issues and tried to disregard my issues. They tried to tell me that I was wrong and what I and other people in my family saw was wrong. Just because I am a woman does not mean that I don’t know what the difference is between a new and used part. It’s 2021 it should not be like this when I go to a auto parts store because I am a woman.

This is a review from the opposite side. Since Ive been working there Ive realized everything works off each other good customer service can take a person from indecisive and or from angry/upset to in a better overall mood and ready to shop. Just like a customer coming in with smiles and a good attitude will do the same for us.Of course the opposite can happen when everyone is grumpy. So thank you for being awesome customers

Matt has greatT guys there that GET IT DONE AND DONE RIGHT. I APPRECIATE THOSE MEN AND THERES A WOMEN THERE TO THAT LOVES THE WORK. GREAT JOB ON MY CAR THANK YOU MATT

Freindly staff

Best place to get parts and will match prices

Very Helpful with finding parts for oil change, like crush washer. Also accepts returns without receipt for a gift card. Nice customer service. They also will take your old oil!

Auto parts with no hassle

First experience at this store and I was very happy. Friendly, helpful, knowledgeable staff. And prices matched Auto Zone with better quality. Definitely recommend.

I bought a car battery; they gave me free installation but didnt clamp it in!!! Wheres my clamp?

It was excellent yeah excellent service

Pricing options from online shopping are very reasonable. However, when ordering some items online I am finding that they are not showing the actual sure fit items for specified vehicles. They may want to check their online search options...

Very friendly people. Not as knowledgable as they should be as I had to explain some things about the part to him but still very helpful

Extremely disgusted with the lack of knowledge the employees lack. They are the sales associates that should be letting customers know that they are missing parts. They caused me inconvenience and aggravation.When I called Maria didnt have a clue about anything I said. She was unprofessionally yelling to co-workers about the questions I was asking. These people need appropriate training for the job skills. They need better customer service skills.They will never get another dollar from me.

I would like start by saying thank you to Stacy for her help. Everytime I come there they are always helpful and in a great mood. I always get the answers Im looking for and the parts I need. I wont shop anywhere else for my parts. Thank you again for your help.

The girls were stupendousHad all the unusual parts I needed on hand and were actually open on the holidayOnly store I was able to find open especially with the parts I neededEven suggested where to get the exhaust part they didnt have and called to arrange it

Customer service was fantastic. A lot of people talk down to a woman when it comes to car care and maintenance. The staff was knowledgeable, friendly and helpful.

Expensive

Purchased brakes for my truck there was a rebate if you purchased brakes and rotors which i did,had to. sent in rebate was accepted, then received a email that there is no rebate on my purchase it was DECLINED wouldnt it be good business to stand behind all aspects of customer satisfaction?? If you say there is a rebate due stand behind it!!!!!!!

They have excellent service and a lot of parts.

The service is awesome here and Ive been there twice in the last 2 days and they are great ! Highly recommended

Great customer service if you go there deal with Carrie in Commercial

Always great prices order online pick up at stote save 20%

Workers know their stuff very helpful...

Order online before you leave home, save 10-25%! Ready for pick-up within 30 minutes! Quick and easy, order today was 25% off!

They lost best employee they had at the business desk. Have found other employees rude and argumentive

Thank you Auto Parts for helping us on last Sunday. Thank you for helping with toolbox and assistance till our problem got resolved. Though he is not a mechanic/ engineer he went on the ground and helped us. Thanks again

Always out of stock

They have anything you need for a vehicle

A regular place to get all your auto supplies and more. Although this place has more individuals that know a bit of automotive knowledge. There is even a female that knew more than all the staff at autozone. Id stop here first before going to Autozone.

Good knowledge staff. They will install your filters, wipers, and batteries at no extra charge. Close to NYS Thruway.

Autozone sold me a refurbished caliper advanced sold me a brand spanking new one.

They were nice I didnt have any problems getting my parts so everything turned out great

A little something for everyone. Staff are very helpful!

Son uses Advance due to the courteous sercice and special discounts for busines and persoal vehicles. They have one over on Autozone.

The guys here definitely go above and beyond for the customer!

This place is pretty shady. They gave me the wrong starter once, and instead of crediting me the wrong one so I can leave with the right one, they processed the return for the wrong and said the return would hit my credit card in a few days. If I wanted the right one, Id have to buy that out right. So....Im out the money for the wrong one plus the right one. ~$500.00Last week I ordered 4 spark plugs for my boat motor online because the people behind the counter are useless and will probably lose themselves in a state of confusion if I told them it was for a boat motor. Ive learned to check anything I get from them, and sure enough, the girl behind the counter gives me a pack of 4 with only 3 plugs in it. Too lazy to look in the box.Go to Napa instead.

Best place to get your Auto Parts needs at great prices I always go to Advance Auto Parts

Some employee was talking on the phone about work related stuff (but she was also laughing a lot and generally messing around) and there were customers standing in line.... wouldnt you get the customers out of the way and then call back whoever was on the line? Didnt sound all that urgent...definitely doesnt take job seruously.Plus she argued back with a yelling customer. That always makes you look worse.

Good parts store lot of lot of Chinese parts

Employees know what theyre doing not a bad place to go buy your parts reasonable price in could be improved a little bit more

My personal favorite parts storr

Super friendly, knowledgeable staff.

A good place to shop for parts .

Great place for parts.

Just an auto parts store but always seem to leave happy and have the right parts good staff

I love tools how can I not love it here..

WONDERFUL customer service, information, and experience!

Good service and fair prices

Helpful staff

They are super helpful here.

Always very helpful people

Great store always has the parts in stock

Great staff. Had just what I wanted

Very helpful...above the call of duty

They have it all. Shop often

Very nice people that help you

Got quick helpful service

Lot of people whit good ideas

Pricey. But friendly staff.

Mmmmmmm car stuff.

Not very nice. People are not very polite.

Great parts

Always a great place

Had a good experience. Place just opened.

New store wheelchair accessible

Part I needed was not in stock so had to go to another store

They usually have the items that I need in stock.

Helpful Staff

Had to exchange one part and turn one for credit

Auto zone is better lmfao

They helped on a crummy day.

Great staff

Great service

Friendly and helpful

Good service

Slow to get waited on

Fast service

Great

Friendly staff

Helpful

Perfect

It is a good way to buy what you need for your car

Very good

They treat me well they are sociable people

😍😍😍