We needed to get our windshield repaired. We called and spoke with Jim on Thursday afternoon to set up an appointment. In less than 24 hours (Friday) Damien was at our house and repaired the damage. Excellent service, highly recommended. Rating scale: all of the above, Good Quality, Good Value, Professional, and Responsive.
They were nice. Quick. And made things super easy. Only negative (which not that big of a deal) was the tech was suppose to call me when car was ready. Had to call to find out.
Great people! Jim Johnson and staff are pros! They furnish and install our custom shower doors and mirrors. Great people and wonder, considerate on time service at a fair price!!
Never called or showed up for job.No one is too busy to make a client phone call.
All of the work was done professionally and the area was cleaned up before I signed the receipt.Very good work.Ron
Very Easy to work. Professional and courteous staff. Would Recommend for any glass needs.
These people are wonderful.My car was broken into and window was smashed. I called around and noone could get me in for days. I called the Glass Doctor and these awesome people got me in the next morning first thing and fixed my window. They were fast, efficiant, and so friendly. I will use this company and refer to anyone if you need glass repair.
Personable and professional staff. Windshield quickly replaced for a modest price. Will definitely use again should the need arise,
Great timely service. Excellent quality workmanship at a fair price.
Called them and they came the same day, picked up the window,and told me how long it would take. They were true to their word, andwindow is back up.
Jim and team where very thorough, called when they said they would and followed up. Very professional and courteous to my college aged daughter.
No issues at all. Very professional and quick
Called over a week ago to get a window repaired/ replaced. Was told someone would call us back later that day or possibly the next to come take a look at our window. Never received any calls back. I guess future customers aren’t that important.
So 3 of my energy efficiency windows had moisture in between them. Of course the place is longer in business where I purchased these life time windows.🤷🏾♀️ I called the Glass Doctor and they were able to help me. Had to get them replaced because the seal had gone bad. The technician Travler was very pleasant and did a great job. I would highly recommend this company.
Quick, responsive service on a broken windshield I had. Got it done hours before they told me it would be ready. Highly recommend
Very easy transaction. I called for an estimate; sent them pictures. They provided a quote and I was happy with cost of repairs so a tech came to the house and took exact measurements. It took about a week for the glass to be made and it was installed as soon as it came in. Highly recommended!!!
Great service, highly recommended!
Great experience. They took care of the whole process. I am very satisfied with the quality and great service.
Glass Doctor has been our source for household glass for years. They are friendly, fast, and precise.
We had an insurance claim to replace our SUVs windshield, Glass Doctor was on time and did a great job with our cracked windshield. For any automotive glass issue, we will definitely be returning to the Glass Doctor!
Amazing service and great personalities in the office! Most stress free windshield replacement ever!
Great workers and they gave me good ideas for my windows 😀
New beveled mirrors, perfection
Jim, linda and their staff are awesome. I own a landscape company and when I call there I a big problem. These folks know how to take care of my customers properly. Always fast friendly service.
They were very professional and did the job in excellent manner.
I would highly recommend Glass Doctor! They were professional, polite, and hard working. Will and Trampus completed the install and they made sure they left everything clean and the window is perfect. I really appreciate that they stayed in contact while we waited for the glass to arrive, they came on time, and they did a wonderful job!
Quick response, very courteous and very knowledgeable.
The company was very responsive to our Businesss needs. They were very professional and they did a fantastic job at the installation. Great Company to deal with.
It was so nice to see this level of honesty and customer service. These two things are so often missing in business transactions today. Everyone from the manager to the installers gave 5-star service. Will definitely use them again. Will also recommend them to anyone who needs glass replaced. Thank you Glass Doctor!
Great customer service and very knowledgeable
Very respectful,on time and a wonderful job
Definitely recommend this company! I had to have my windshield replaced and they made an appointment came to my home. The service person had it replaced quickly and was so helpful and friendly. Plus much better pricing than other companies and they warranty their work. Will definitely use them again.
Very pleased with replacement of my back window. Technician (initials TP)came out and had the window replaced and cleaned up in about an hour and a half. Very friendly customer service.
Repaired a chip in windshield. Paid by insurance. Prompt and did an excellent job.
I had an unexpected issue while traveling home on a long trip from Florida to Delaware. My sunroof exploded from a rock being thrown as an 18 wheeler passed us. I tried to get help from this place after trying for hours to keep trash bags and duck tape on the roof to cover the hole. It was raining and I still had 6 hours to travel. I was referred to this place by my insurance company. Unfortunately there was miscommunication and it turns out this place does not work on sunroofs. That was fine as I can’t expect help when that’s not their line of work. The lack of empathy was what stung. I asked if the owner could help with taping it to cover the hole as it was raining and we had nowhere else to go to try to dry it to even tape it ourselves again. He said it would be hours as he had to do payroll and he doubted it would do any good and walked away. I was devastated by his lack of sympathy. He didn’t even offer to let us pull in his garage to tape it ourselves.So we found a gas station and bought more duck tape and rags and my daughter and I retapped the hole with massive amounts of duck tape after wiping the roof down and slowly made our way the 6 more hours home. I hope this person has more sympathy for the next stranded traveler.
Timely and outstanding service. They came to my workplace and fixed my windshield in the parking lot one day after my initial call.
I have use Glass Doctor several times. Each time they were honest and up front about the cost and the timeline. I am extremely satisfied with their service
Jim Johnson is wonderful to deal with ... honest-hardworking & job is well done! He put in storm windows and screens for me - I highly recommend!!!
Great service very appreciative
Friendly and helpful employees. From Donna in the office to Jim the Rep who educated me on frameless glass shower doors. Jim even came to the house twice to make sure his measurements where correct! The installers were professional and did a great job installing the door. We are pleased all around! You cant go wrong with this company, they stand by their product with a guarantee that cant be beat!
Estimate and service was exactly as quoted from the initial contact.
Friendly folks that are always welcoming and quick on the turn around.
Very friendly and helpful staff. They did a great job in cutting a plate glass mirror to the exact dimensions I specified. Fit my frame perfectly. Previously they had replaced a LARGE (7 foot diameter) half circle double pane window in our formal dining room. The window was broken by a hawk. They measured the window and prepared a pattern, took the old window out and put the new window in place and made it weather tight. Tricky job but they had the staff and facilities to do it.
Had a strange issue with my OEM windshield, but at the end needed it replaced. Best customer service I have ever received starting from Colby and Donna followed by the techs. Came in Wednesday had them order the windshield and by Thursday afternoon they came out to my house and had it installed. The ending results were amazing! Great windshield and fast, but overall the friendly customer service makes them the best in town. For any future window problems they will definitely have my business.
They ensured the correct windshield was installed being that there are about 25 different options for my 2018 Jeep Renegade!Thank you
We enjoy the enthusiastic and helpful folks there. They answer all our questions. They are all very courteous whether over the phone or in person....just Great Folks there!
Did a great job for less cost. Very satisfied.
Perfect with all our needs which was very time sensitive and on July 4th!! Jim made sure that our Cricket store was secure after a break-in that resulting in a large window break on Americas birthday!
They came and did the repair at my work which was very nice. Everyone was very professional about the appointment and when talking to me. I got a 12 month road damage warranty! I didnt expect that, but with 2 of my friends saying that they got their windshield replaced only to have it chipped a day or 2 later I am glad I got it. Thanks! I will be referring my friends and family to Glass Doctor of Dunn in the future!
I liked the end results, but I will say there was a bit of confusion on which glass was ordered. Id be back. The results look great in my opinion.
Very friendly staff. Prompt response. Great communication. Excellent work.
Excellent customer service!
Very fast and does great
Highly recommend!! Friendly & fast service!! Excellent work & a added plus that they were able to come out to my house to do the job!!
Professional and friendly staff. Great communication when the repair was delayed a couple hours do to the glass arriving late. Repair was quick and properly done right at the house.
Couldnt be more happy with the professional customer service I received from the Glass Doctor of Dunn. Glass installers are extremely knowledgeable and spend a great amount of time on the finer details. Highly recommend their services to anyone considering frameless shower glass.
Dealt with them for the first time today, will Be referring PeoPle to them in the future. Great servixe, communication, and customer servixe. Thanks for making life a little easier
Same day service every time we have had broken glass.
I’m so glad when we had one our company van rear window shatteredThe first place we thought was glass doctors in dunn.we support local business and they are so professional and cost effective and fast. I will definitely look them up for future service. This is Jabez floristry of angier and we fully recommend Glass doctorsThank you again.
Prompt service. Good pricing. Quality craftsmanship
Great service starting from the first phone call all the way to getting my windshield replaced at home. Highly recommend!
Great service
Went in for a cracked windshield, they put a new one in however it wasnt even. Go back a second time and the uneven windshield was going back in to be fixed and the guy putting it in leaned on my defrost vent on the dash and broke it and then threw the broken piece down inside the defrost vent.
Prompt and courteous service. I have used them to replace a windshield as well as a broken commercial door.
Fantastic service with very competive prices! I would recommend them to anyone!
It was quick and easy.
Needed Some Broken windows replaced, Prompt Service, Great Communication.
Friendly staff and great service.
They care about you. are friendly and caring.
Excellent, prompt, professional service! Thanks!
States on website that they do window tinting but they do not
Very good and responsive
Dependable service