Durango Shade Co had incredible customer service. They were very professional from start to finish. I highly recommend them for any of your shade needs. I love mine!
Durango Shade Company did a great job on our new shade. Jim Boyer clearly explained his products and helped us choose the model, color, fabric and size needed to accommodate our outdoor space. The new shade looks great and operates flawlessly!
Cannot say enough good things about Durango Shade Company... high quality products and outstanding customer service. We needed to cover some large trapezoid windows to block out the hot afternoon sun, but still wanted the option of opening the shades. Ryan was fantastic - took the time to understand our needs and suggested a combo of 2 different styles which worked perfectly and looked great. He also quickly addressed an unexpected issue after installation that required half of the shades to be redesigned/replaced - he and Marlin made all necessary adjustments at no additional cost to us - their integrity was incredibly refreshing! We highly recommend!
Ryan and Marlin were a pleasant surprise to deal with. Weve had real challenges with SW Colorado area businesses calling back or showing up.At Durango Shade they were very good with returning phone calls and emails. They showed up on time for in-home viewing of samples and taking measurements, as well as the installation. They had some good suggestions that we incorporated. They worked easily within our schedule.The finished product looks great in our house. They even honored a coupon from the local coupon magazine. They applied it for all the window treatments, when we thought would only apply to one window!
Jim Boyer at Durango shade company was a delight to work with. He is extremely knowledgeable about the products offered and meticulous in looking at what works with your home. He took the time to really look at each of our windows and suggest what treatments would work best. He thoroughly explained all of the options and made sure I had a clear picture of what I was ordering. He was also considerate enough to work through Christmas Eve day to make sure our installation was complete for our move in on the 26th. I would work with again and recommend Jim highly.
We couldnt be happier with our shades and the service with Durango Shade Company. Ryan was super professional, very nice and very knowledgeable and helped us choose just the right shades for our little house. Installation was quick and easy, and the results are beautiful. We wanted to support a local company and were so glad we could. If you need window coverings, hands down call Durango Shade Company!
Marlin and his team are top notch! We love our motorized patio shades for our upstairs deck—they look great and function perfectly. We especially appreciated Marlin’s attention to detail and his creative problem solving when dealing with interfering roof lines and timber frame structural issues. Thanks Marlin!Highly recommend!
Jim Boyer and Gary installed 2 outdoor shades on our patio deck. The shades are high quality and the work detail and placement of shades was perfect. You can tell Jim is very experienced.Jim is very professional, patient, takes time to explain things, and is easy to work with.I would highly recommend Durango Shade Company.and Jim Boyer.
Durango Shade Company was fantastic. We worked with Ryan who came over and consulted, measured and did the final install. He did a great job of finding us the right product for our needs. The product itself is the best and looks amazing. We have used other local companies in the past and have had not so great experiences. We highly recommend Durango Shade Company.
Excellent friendly service. Very efficient installation and removal of old blinds. A pleasure to work with.
Ryan and the folks at Durango Shade were great. He gave me great advice for choices at my house, without trying to upsell, and tried to solve my problems as well as stay within a budget. The installation was also very well done. They paid careful attention to detail while keeping me informed of the decisions they were making. Im very happy with the result. Cannot recommend any more highly!
We had Durango Shades put shades in two houses in the last five years. Both times, their deep knowledge of their product made selecting the exact shades we wanted almost effortless. Installation was flawless and the shades have been exactly what we wanted.
Excellent range of products and absolutely top notch service! We had a minor warranty issue with one of our shades and it was replaced within the week. Highly recommend!
Absolutely the best service I have experienced in Durango.In getting a new home, we have been working with various contractors and such for the final touches on the home. Ryan and Marlin are the only ones that pulled through with what they said they would do starting with the appointment, to the delivery time, to the final install and even showing me how to use the mobile app and creating scheduled settings for the shades.These guys are awesome and there is no need to look further!
The wonderful couple from Durango Shade Company took care of all our needs. Not only did we end up with an incredible product that all our friends rave about. But the whole process was so easy. And they are so friendly and responsive!
These guys are great!! I cant even explain how happy I am with their service. We originally used a different shade company in town only to have a very expensive shade break immediately. After multiple unanswered calls, we were told that we would have to pay to have the shade picked up and fixed (!!) Then they did not even follow up with me to make that happen. Out of pure frustration and not wanting to spend another dime with them, I called Durango Shade Company who came over right away and fixed our blind!! I was so extremely happy with their service that I ordered shades for the rest of our house on the spot. I am more than happy to give them the money and only wish I had used them in the first place! These guys are absolutely the best!
Top Notch professionalism. Knowledgable and informed on a variety of products. The staff went above and beyond to ensure prompt ordering, delivery and installation of my shades. Overall, I am very happy with the service and finished product.
Durango Shade Company exceeded my expectations, from the initial free consultation to the finished project. They sell and install quality products and have excellent customer services. To give you an idea of how wonderful they are, they answer the phone and email promptly, show up on time and don’t try to sell you the most expensive, you will get quotes and make your own informed decision.I will recommend Durango Shade Company to anyone. Thank you!
I called and made an appt for an in-house consultation for some complicated windows. Marlin showed up on time and had some great suggestions on what to do. He was very knowledgeable. I ordered the blinds and they were very flexible working with me on the install as this was for a secondary residence and I live in another state. They did the install and the blinds look outstanding. Very high quality and the experience exceeded my expectations. I would definitely use the Durango Shade Company again and highly recommend them.
Thank you to Durango Shade company for the first class service you provided. Not only that the shades look great in my room, but I was very impressed with the way you run your business. With excellent customer service, time management, flexible schedule and very reasonable rates you made this transaction very pleasant. Thank you!
Durango shade company did an amazing job helping us understanding the different possibilities in terms on window blinds/shades.The end-result is really great and everything got installed very quickly. Jim was very meticulous installing the shades, and made it a point of honor to have everything in place to the millimeter.Advice as well as the selections of products was great, I totally recommend Durango shade company if you have a project with your windows.
My wife and I have now used Durango Shade Company at two different houses. One was a town home and one is a single family house. Both times Durango Shade Company has been wonderful, which has kept us coming back. My schedule is kind of nutty with work. Marlin and Ciarra were awesome. They would come over at 6:30 PM with samples (and did so over and over) so we could compare samples to paint. Once we finally chose the style and color, it took less than two weeks for the shades to get delivered and installed. Extremely fast customer service!The quality of product they sell is wonderful. We had the shades in our townhouse for close to three years before moving out. When we moved out the shades were in great operating shape.At both houses we chose to go with a cordless, blackout option. We have never looked back. If anything, the only down side is now we expect this type of service and product from all home improvements! Wed recommend them to anybody looking for shades.
Durango Shade Company provided excellent service. They were responsive to all inquiries, professional and polite when providing their estimate which continued through to our final installation. I highly recommend them.
Within the often frustrating experience of remodeling an old condo, Marlin and Ciarra gifted me a unique brightness. They are not only efficient and knowledgeable but they also bring a warmth and very personal caring about the work they do. I could relax and have confidence that at least the windows were dressed with expertise and attentiveness.
Great customer service... very friendly and easy to work with. Very happy with my shades. 5 stars.
Marlin and Ciara were incredibly professional and friendly throughout our entire experience. They helped us pick out the perfect shades for our new home. They are knowledgeable and worked with us to ensure we were completely satisfied. I have recommended them to many of my friends. Thank you Durango Shade Company!!
Great working with Durango Shade Company. We had a variety of window sizes and they were able to customize each shade to fit our needs! Very helpful and professional.
Terrific company, great products. Ciarra and Marlin are knowledgeable, professional and attentive. I would recommend Durango Shade without reservation.
Love my new shades they keep the house so much warmer and are gorgeous! Ciarra helped pick out the design and colors hat match my house!
We had a great experience with Marlin and Ciarra at Durango Shade Company. Their products are of excellent quality, and so is their customer service. We will be purchasing more blinds from them as we continue to update our home. I highly recommend them
Wonderful service from Ryan and his colleagues, from the moment we walked in to their office, to home visit, to delivery and installation. The shades are of very high quality and we couldn’t be happier!
I highly recommend Durango Shade Company to anyone wanting new shades. They have a great variety of shades and colors. Marlin and Ciarra were very professional and knowledgeable about their products! Ciarra was great helping pick colors to update my place! I love how they give back a percentage of their profits to local charities. I also like the personal service you just dont get from big companies.
Ciarra and Marlin did a great job of helping us decide how to cover our windows. They were patient and kind and very professional. We highly recommend this company!
Marlin and Cierra have been fantasticall to work with. They are both very conscious, creative and give the utmost attention to detail! I would not hesitate to recommend their services and will definitely use them again as needed.
I cant imagine this being a more seamless process, Cierra and Marlin came over to our house a couple of days after I called them; we picked the type of shade we wanted and 10 days later they came back and installed them. Easy peezy. They are a young couple and donate 1% of profits to charity. I like that too. Couldnt be happier with the look of our new shades
We love our Lutron shades, and Durango Shade Company provides a great experience. They also support a local dog rescue!
I love my blinds and was very satisfied with how quick and easy everything was from start to finish with Durango Shade Company.
Great service, on time, competitive price, always willing to do the job properly and with a smile.
From start to finish our experience with Durango Shade Company was wonderful. They are professional, courteous, patient, absolutely delightful to work with and cost effective. I was really impressed with their professionalism and their ability to help us through making our selections. They offered us options we hadnt even thought of. We really appreciated the artists eye of Ciarra. She helped us make the best color choices and we are so happy with our selections! My husband found them on the internet and almost cancelled the appointment because they didnt have a showroom. We are so glad we kept our appointment with them! Marlin and Ciarra brought the showroom to our home. We wanted motorized top-down, bottom-up in our master bathroom, and sadly Graber doesnt offer those. We had to buy those window coverings from another company. The difference was striking. Durango Shade Company excelled in all ways above the other company; in professionalism; price; and timeliness. It caused us to appreciate our experience with Durango Shade Company even more. We are deciding whether or not we want anything on our living room windows. If we decide to cover them, I will definitely call Durango Shade Company again. It was a pleasure doing business with them!
Durango Shade Co provided professional, fast, and kind service and quality products. I wouldnt go anywhere else!