Pam came THROUGH! The company I work for needed a small order ~ 7 items in total, embroidered with our company logo on it. She was available, had it done ahead of time, and stayed in contact. She helped pick out colors, was very thorough, and the product looked amazing. I was able to look through their shop and use some of their products as well - little wee baby toys, and wine totes. They really have so much here, and finding this shop was a treat. I will definitely be visiting again for personal gifts. I highly recommend Pro Shop Embroidery!!