Service was great. Tech was very knowledgeable and fixed the problem correctly.

We’ve had the best experience with Horizon! They are prompt attentive and follow up. It’s clear they care about their customers! Abdel is very knowledgeable! Thank you!

Great people!

Rick and his team are professional, well trained, completely outfitted for all needs and experienced. They will provide excellent service 24 hrs a day and I have no problem recommending them for service in the Minneapolis area!

I have been working with Horizon Equipment Service for almost four years. Rick, Blaine, Tracy and all the guys in the service department have been excellent to work with. Very honest, knowledgeable and hard working. Rick has gone above and beyond to help me service my 45 Burger Kings. Techs are timely and were able to repair all equipment. Great company, I have enjoyed doing business with them over the years. Would recommend to anyone.

Horizon does amazing work. They bring restaurant owners dream kitchens to life! Check out In Bloom in St. Paul !!

I have worked with Rick and Horizon Equipment going on 4 years. Not only are they Incredibly proficient at repairing anything and/ or everything, their service times are incredible! If we have any issue at all, they are there to fix it.24/7! I also rarely if ever have to wait on ordered replacement parts as they have just about everything in their inventory.

Rick and his team are top notch-- always responsive and on their game. We work directly with Horizon technicians and they know what is going on in the field-- it is refreshing.

I had the opportunity to work with Rick and the other employees at Horizon. Horizons employees were very professional to say the least. I enjoyed working with with all of them.

I started, and owned Connors Bakery And Delicatessen in 1994, and ran it until I sold it in 2005. It was a bakery/restaurant /delicatessen. I bought all of my bakery equipment from Horizon, and met Tom Hartmon when he was installing my Middleby Marshall oven. Over the years I got to know and trust Toms technical expertise. In the beginning, when my Oliver 777 bread slicer needed the blades changed, and I had no money, Tom sold me the blades and the tool needed to change them, and then walked me through how to change them over the phone.When I sold Connors, I took my Hobart 30 quart mixer and some equipment with me, and put a small bakery in my basement just to putz around in. A few weeks ago, my 30 quart mixer lost second speed, and I needed help. I called Tom and he remembered me, and arranged to have their service tech (Brian) come out and rebuild the transmission of my mixer. Brian was excellent, as was Ron who worked with me on finding the right parts. When it was all done, RIck Johnson gave an adjusted price on the service just because of all of the business we had done together in the past. WHERE WILL YOU EVER FIND THAT KIND OF LOYALTY IN TODAYS WORLD?Horizons technical knowledge, willingness to find the right answers, and fairness are simply the best. Period.

Dan is super nice and help me find what I needed

I have bought many things from Horizon as far back to the days when they were with Best Brand and Rick is awesome to deal with and takes care of the problem. ....thanks again. Jerome with JKB Cakes in blaine

My Bakery in Minneapolis purchased a new mixer which required an electrician to install it. We didnt realize this until it was delivered and we needed an electrician last minute. I called Horizon Equipment and while they dont do electrical work, Rick Johnson gave me the Owners name and number from Holton Electric, who shifted their schedule around to help us out. Thank you Horizon Equipment and Holton Electric!

Great inventory & staff. Very fair pricing

As the former President of Belshaw Adamatic Bakery Group we worked with Horizon Equipment they were consistently our top distributor when it came to sales and service. With sales their people were always looking for customers that could use our equipment, both for retail and commissary bakeries. Further, they were fully authorized to service our equipment and did so without any complaints or failures in their repairs.Horizon Equipment is more than competent and trustworthy to sell and/or service any of your bakery or foodservice equipment. It would be impossible for any equipment company to stay in business for as long as Horizon has if they were not doing their job correctly and providing excellent results to the customers they serve.

Rick and the Horizon Service Team stepped up and help us out of a difficult situation. We were able to take care of our customer the same day.

My name is Maurizio Tava I am the business owner of Mega-Tek Inc. We are a sales and servicing business. I have done business with Horizon Equipment for 20 years. We have purchased equipment, parts and I have worked in collaboration with Horizon on projects.Tracy, Rick, Tom and the crew have always been a pleasure to work along side of. I have found them to be honest and up front in my business dealings! My experience with Horizon has been nothing less than outstanding! The expertise and continued business, in their field, is second to none and always treated us with utmost respect and given us their best. I would recommend them without hesitation to anyone. Thank you Horizon in being a reputable business and look forward in continuing our business relationship!Maurizio TavaMega-Tek Inc.

Great service and equipment offerings.

Loaded in a timely manner.

The service people are clearly bad people.

Good people, good products