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Innovative Door Systems
127 Village Ln, Easley, SC 29642, United States
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Innovative Door Systems

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Ja
Review №1

Excellent and quick service! They were able to come out and replace our door within a couple days. The guys installing were very courteous and didnt leave until everything was working perfectly. Ill definitely be calling them again in the future should I need any service.

Et
Review №2

The contractors were very polite and were also knowledgeable of the door system. They rambled off what they needed to do and got the work done in less than an hour. Now my garage opens and closes like it should. ThereAre still reliable workers out there!!

Ro
Review №3

The home improvement store that I initially had planned to purchase a new garage door installation from said they had a 90-day lead time on jobs. We had Innovative come out and they quoted us for a door installation. The home improvement store was slightly cheaper, so I gave Innovative the chance to match the price, since they promised a much faster turnaround. They did match the price, and they had the door installed a week later!The new door looks and works great. They did excellent work and were easy to work with! Definitely recommend!

De
Review №4

Door sensor wasnt’t working. Never have had any issues before. Messaged these guys I found on google. Called me same day and came out the very next day. Unfortunately for them my door started working again. But John still called me and checked everything before he left my house and didn’t even charge me. I was expecting at least a service charge but $0. I appreciate that and now I will recommend anyone to them. Just for that small act of kindness.

Ch
Review №5

I hired this company because it had so many good reviews. They came out and did a good installation of two garage doors. After installation I contacted John (The business owner) on a Friday and requested that he visit with me and take care of a few minor items. He cam out first thing the following Monday and took care of most of my request. I believe John to be a good honest guy who cares about his clients and the quality of service.

Br
Review №6

Called and had my doors within a week. Very fast, professional and willing to work with your schedule. Would highly recommend to anyone.

Da
Review №7

Great color door that’s far better then the replacement that had very little insulation in comparison to our new door. Very dependable and professionally installed.

Bo
Review №8

Was told it might take 3-4 weeks to get the door order in and it took 3 months to get installed. Once installed you had to come back and fix a couple things, which you did in a timely fashion. Over all a pretty good experience.

Wi
Review №9

Great job ! looks Awsume .Note : could have detailed it out by providing color of caulking to seal small gaps, edges and corners.Other than that Highly recommended. They will do my roll up doors on my shop .Thank you John.

Ja
Review №10

I had a garage door opener replaced and Lowes contracted them to do the install. James from Innovative Door Systems came out to do the install. James was on time and very professional. Would definitely recommend this company!

Ch
Review №11

Came out the same day I called. Found the problem right away. Explain what it would entail to fix, how long it would take, and the cost. Fixed problem and cleaned up afterwards. Very professional and courteous. Would recommend them and use them again.

ro
Review №12

Very helpful answered any question if needed will be calling again

Jo
Review №13

Jordan was a good guy. Came in got the job done quick! Really thankful I got my garage door back to working

Be
Review №14

This company was great! They arrived on time, very professional, and even took the time to educate me on how to maintain my garage door! I would highly recommend them for any garage door needs!

Pa
Review №15

John came out not knowing what was wrong with the doors. Even though I had told him we needed 2 new doors he had them both working in no time for a minimal fee. Very pleased

Ta
Review №16

James checked the safety reverse on the garage door and ensured everything was operational. Excellent service at a fair price. Highly recommend.

Je
Review №17

They were great called and they came out the next day. They completed the work with out me there. Will use again

Gr
Review №18

The tech was I believe honest and qualified and easy to talk with. He installed a new system and did it in short order at a competitive price. It works great!

Bo
Review №19

Charged $950 to replace 2 torsion springs on my garage door. Internet search says national average for a double door is $350. Tech took less than an hour and parts cost $150 to $200. They are ripping off seniors who dont know better.

Ne
Review №20

The installers arrived early, were very pleasant, had all the parts needed, fixed the problem and were out of here in an hour or less...their work was very satisfactory...we would highly recommend them!

Le
Review №21

Awesome job and quick service and showed up on time as promised and completed the work very professionally.

St
Review №22

Great service. Very knowledgeable and quick. I would recommend this company.

Sh
Review №23

Great company and guys! I really appreciate your prompt service.

Do
Review №24

Dealing directly with Innovative Door Systems was a breeze. Needing a new operator on a very low ceiling garage door, IDS knew just what to do and got the new opener installed properly.Now we have a very quiet operator below the master bedroom.

Ja
Review №25

John with Innovative Door Systems was great! Was out within a day. No having to live with the problem for days/weeks. Arrived when he said he would, actually a bit early, diagnosed the problem and had it repaired in no time.Notified me he was on his way. Very cost effective and reasonable price. Highly recommend IDS for any door issues. Will use IDS again when another garage door needs repair. Thanks John!

Dy
Review №26

We had such a great experience! Fast and professional service. Highly recommend!

Ro
Review №27

John was able to come out on short notice, when my garage door would not close due to binding on the track. He was extremely professional, did not try to upsell me on new gear and was very straight forward on my options. He performed a thorough check of the garage door and equipment, properly lubricated all required parts, fixed some hings that were installed backwards by the original builder and basically got everything working as well as it could, in under an hour. Would highly recommend.

Br
Review №28

Excellent, knowledgeable service techs. When I had an issue they immediately responded and fixed the problem the next day. Will use again, would give 6 stars if theyd let me.

Br
Review №29

I was very pleased with the service, from the quote process to the installation. IDS employees were prompt, polite, and installed a superior door which I am incredibly happy with.

Jo
Review №30

Ordered a new door and they promptly installed it. Great company to work with. I highly recommend them!!

Al
Review №31

Good price, timely service Very good work. Replaced broken garage door

St
Review №32

I would highly recommend this company. Professional, Prompt, Courteous, and Affordable. I will continue to call them when a door need arises.

Ri
Review №33

Quick response. Quick repair and service. Very friendly. Highly recommend!!!

Pr
Review №34

Excellent service and great job by James and Justin.

Te
Review №35

These guys are fantastic so efficient, professional and very courteous. My Springs went kaboom last night, called this morning and Jonathan was able to fit me in their busy schedule. Jordan the tech had both Springs done in less than a hour. Thank you to “Innovative Door Systems”. Your awesome 👏!!

Ke
Review №36

Very Fast service response. Very professional and courteous employee who fixed garage door excellently and proficiently!!

Ma
Review №37

Used this company through Lowes installer. Very good job! Will use for garage services moving forward.

Ch
Review №38

Very professional and knowledgeable. Fixed my spring and had me back up and running in no time. Took the time to show me how to maintain my garage door. Also on time as scheduled. Will definitely use innovative door systems again.

Bi
Review №39

Came on time. Jordan worked safely and quickly. Fair price.

Br
Review №40

Professional, knowledgeable, hassle free and on time!

Ve
Review №41

Very pleased.They were right on time and informative if I ever have the problem occur again

Ra
Review №42

I have used Innovative Door Systems three (3) times, and their service has been top flight!

Ji
Review №43

Arrived on time and was very professional. Did a great job replacing broken garage door springs for a fair price.Highly recommended.

Su
Review №44

This is my 2nd door installation, and another panel has imperfections in the paint. Waste of everybodys time when the product is not checked for damage upon arrival into your facility.

je
Review №45

We have used Innovative Door System multiple times and every time they have been on time, able to complete the job within a hour, very respectful, very reasonable with prices and knowledgeable of the garage door system. This company is our go to when anything happens to our garage door system!! Thank you so so much Innovative Door System for your great, fast, reliable, and adorable service!! I would give 10 stars if I could!!

ra
Review №46

Did what they said, on time and complete.No problems with anything.Wish all projects went this smoothly .

De
Review №47

I reached out to 7 companies with 4.7+ rating for a quote. 1didn’t show up, 1 asked me to text a picture and they would send a quote (they didn’t), and 1 didn’t return my phone call. Innovative was responsive, all of their representatives were courteous and helpful, their prices were on par or slightly lower than the others, and my new garage door was installed very quickly once we decided to go with them.I hope to never need a garage door again, but if I do Innovative will be the only one I call.

Ka
Review №48

They came on time and completed the job within 10-15 minutes. I am very pleased with the services provided.

Je
Review №49

I needed to replace a door and opener for a 2 car garage. Technicians arrived when promised. Had a problem with a dented door panel that was resolved. Customer service was very good.

Li
Review №50

Happy to have found Innovative Door Systems. John answered the phone and was at my house in a couple of hours. Super polite, respectful and knowledgeable. Price was fair and my garage door is now back in service. I would certainly reccommend Innovative for any garage door needs!

Na
Review №51

Easy quoting process. Great work framing and installation of the new garage door.

Do
Review №52

The gentlemen that came to my home and installed my lift master garage door opener: was courteousProfessional and very knowledge of what they were doing. I would recommend innovative Door systems to anyone that needs garage door repair or new instillation.

An
Review №53

The problem was diagnosed and now the garage door works perfectly. It was all quite professional and done timely.

An
Review №54

Showed up on a holiday weekend to repair garage spring. Very polite and professional

Ma
Review №55

Good work @ decent price - fixed my garage door - replaced bulbs for me while he had it apart.

Ch
Review №56

Very good service. Was late for appointment, but all in professional job. My tech Jordan was very knowledgeable and took care of the problem professionally.

Da
Review №57

I have used Innovative Door Services in the past to install a new garage door and opener. This week the spring to lift the door broke so I called for help. They set an appointment to be at my house, arrived as promised, and finished very quickly.

Ja
Review №58

Excellent & fast service. The guys at Innovative Door Systems did an excellent job. They got the job done right, prompt fast, courteous ! Very professional. I recommend them to anyone.

Ma
Review №59

Had a single door spring replaced. A part that can be purcased for 30 buck online. They charged me 200 dollars and adjusted all relevant parts. A month later my door would not go up or down and the motoor was still working. I called and was told I needed a new door opener for 450 dollars. I took the cover off and looked at the system which is very simple. The gear that turn the chains was shredded and the teeth were almost gone. I ordered the part for 18 dollars online even though I was told parts would not be available. They are very available and reasonable. I bought the gear for 18 dollars and am awaiting arrival. I was told it would be 450 dollars to replace the door opener. It is one gear and one worm gear. It is a 20 minute fix. I have contacted them again by web and am awaiting a response. I am a disabled veteran and I find it appalling that they would charge that much to fix the opener.. I was told parts were not easy to find but that is very untrue. 18 dollars for the gear and about a half an hour at most to install it. I am of the opinion that the damaged caused to the gear was to much tention on the chains which he told me he adjusted. This is wrong and like I said, I am waiting for a return call.

Ab
Review №60

We are new to the area and found the company online. John, the technician that was sent out was the best garage door technician that we have ever used. He was very informative, detailed and focused worker. I will definitely use them again if the need arises.

Ma
Review №61

Best decision Ive made in a long time. I called them a week ago, came and looked at it within a couple of days, gave me a great price. These professionals came today and...wow unbelievable job. Their communication skills are way up there. Every time we talked about the estimate and install I got an email and text in 30 seconds. Do not consider anybody else for your door needs. Btw mine was a new garage door install, and remove the old dilapidated door.

Sc
Review №62

John came out to fix my garage door, and completed the work in 30min.

Ca
Review №63

Prompt service, fair price and pleasant to do business with! I would recommend to others!

Lu
Review №64

I needed my garage door to be repaired the same day, they came out quickly, were friendly and worked efficiently.

Po
Review №65

Fast & efficient. Was here on time & he didn’t take long at all. Thankful they were willing to come on New Years Eve.

Da
Review №66

Came out very quickly after I called as I was unable to raise garage door and get my cars out. Made all repairs in 1 hour. Very pleased.

Ke
Review №67

Excellent. Second experience with IDS. Appointment scheduled quickly. Confirmations sent by text and email. Technicians arrived on time. Three garage doors installed with new tracks and springs.

Ra
Review №68

Friendly installers, but lack of competence... after failing to install a needed part, my garage door bent and would not close. Called the company back and they quickly came out to add the missing part and I was charged for THEIR error. I would have recommended this company until this. The owner was no help and sounded more confused than helpful.

Ja
Review №69

Showed up early and install was fast. Here and gone in less than an hour. Programming perfect and all bells and whistles thoroughly explained. Would definitely use these guys again.

Tr
Review №70

On time, pleasant and professional. Work was completed as discussed with excellent results.

We
Review №71

Technician very knowledgeable and professional with job. He was able to answer any questions and concerns i had abt parts and operation of door. Even though it was a late install he was very courteous.

Au
Review №72

Great service and reasonably priced. Answered our request promptly, came out the next day and fixed the issue quickly.

Wa
Review №73

These are the guys to call if you need anything related to a garage door. Flexible and understanding. They worked with me and got the job done at a vert fair price. Im locking them in as my garage door guys.

De
Review №74

Quick excellent se vice. Would recommend them!

Ci
Review №75

John Morra is the best service tech hands down! He’s thorough and explains everything. He truly supports his customers.

Ru
Review №76

The service was excellent and very professional. They came out on time and had my garage door back up in working. I will definitely be using them again if needed. Thanks again

Jo
Review №77

Very courteous and knowledgeable tech. Was very straight up about what we needed to do. I feel very confident about the work that was done and will be done very shortly.

Da
Review №78

I cannot say enough good things about Innovative Door Systems...my wife and I are new to the area and called them when the springs broke on our door. They responded IMMEDIATELY and completed the work in very short order. The service tech was extremely polite, professional, and very informative. I would HIGHLY reccomend their services!

Ra
Review №79

Well never use this company again! Didnt set resistance properly when installed. A licensed home inspector discovered. Owner refuses to repair without a service charge. FIND ANOTHER COMPANY...THE OWNERS ATTITUDE SUX!!!!p

Hi
Review №80

My wife hired these guys on a whim. The initial assessment was a little iffy, and I wasnt sure I wanted to go with them. However, after speaking with the installer, Im glad we did. They did very good work, were helpful, professional, and made sure I understood what we were buying.

St
Review №81

John (technician that corrected my problem door opener) was very honest and efficient. He took the time to show me what my problems were and what he needed to do to repair.I would definitely recommend their services.

Jo
Review №82

Great job. John was great. He diagnosed and serviced the problem within one hour. Now I have my garage door working again!

Ja
Review №83

Honest and straight forward during my estimate when my door was hit by hail. Set up my appointment and the guys came and knocked it out quick. Total replacement of rails and all. My new door runs smooth and quiet and looks awesome.

Da
Review №84

John responded promptly and quickly fixed my broken door spring. Totally pleased.

Da
Review №85

The men were quick and professional and stand by their work

Ta
Review №86

On time and friendly, fast repair. Can’t ask for more!

Ji
Review №87

Had to return after initial visit, very friendly and got back to help us quickly. Thanks!

Je
Review №88

My favorite part is that I expected to be put on a schedule several days out but he figured out how to fit me in SAME DAY! Great work...great price...great service! Will definitely use again!

Ch
Review №89

Needed a garage door opener I had on hand installed. Service was quick, responsive, professional, couldnt ask for more.

la
Review №90

Installation good job.customer relation poor. Why should customer have to threatened company to get them to do what you have already pay them to do

De
Review №91

Great, competent service! John M. thoroughly explained all. Will recommend to others.

Je
Review №92

James and John were wonderful. Thank you so much 💗. You have a client that loves yall i will pass the word around about how you take care of your customers.

Wi
Review №93

Very courteous and efficient. Excellent communicating with me via E-mails and text messages. This was the second time I had them work on my door. The first time (years ago) they replaced my spring. This time the carriage assembly needed replacing. Did a great job both times.... they will continue to be my garage guys when I need work done.

Da
Review №94

I couldnt be more happy with my experience with Innovative Door Systems from start to finish.I was very impressed with their responsiveness. I submitted a request on their website late Friday night after work hours, not expecting a call until the next week. Instead they called back that night and scheduled a time for Monday at 9:00 am. Sure enough they were there on Monday and quickly fixed my broken spring. That is amazing service. My wife praised me for fixing the garage door so quickly and gave me the credit for the speed of the fix when in actuality all I did was post a request on their website. Innovative Door Systems Thanks for making me look good!Also, the guy who called me back on Friday night was very nice and gave me a rough estimate over the phone. I know it is hard to estimate without ever seeing the work and Im sure it can come back to bite them later. But I appreciated that he gave me a rough estimate over there phone. Thank you.The service man that did the fix was nice, preformed the work well, and did it quickly. I couldnt ask for more.I dont remember a time were I have been this pleased with the whole process of dealing with a contractor from start to finish. Great job.

An
Review №95

Quick work, installed well, technician even led me through the features. Great job!

Br
Review №96

Great communication and responsiveness. Arrived early and completed the repair quickly and with quality.

Ti
Review №97

James arrived on time, did the PM on my two garage doors, found some broken bolts, did the repairs and was done in 30 mins.Great service that I will use again 👍🏻

Pa
Review №98

Staff showed when they said they would, and did a great job installing our new garage door.Price was very reasonable.

Wa
Review №99

My Home Warranty company didnt have any contractors in my area, so I called a few local companies and IDS was more than happy to work my Home Warranty company. Within a few days I had a completely NEW garage door system. And they eve added an outdoor keypad! Everyone there was very friendly and knowledgeable. I highly recommend them.

Si
Review №100

Professional and rapid response. I have used IDS twice in the past year - once for replacing a garage door spring and another for repairing a door. They were fast and competitive in price. They took the time to ensure the problem is addressed by checking out multiple times after fix and doing some minor lubrications etc for both doors even though they were there to fix one - small things showed that they cared about customer experience. I recommend to consider them!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:127 Village Ln, Easley, SC 29642, United States
  • Site:http://innovativedoorsystems.com/
  • Phone:+1 864-506-6735
Categories
  • Garage door supplier
  • Door supplier
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Health & safety
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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