I am continually impressed with this team! I’ve had a few really bad experiences with mechanics in the area and decided to give G & A a shot. I’m bringing my car to them forever. I’ve had two last-minute car emergencies that they have happily helped me with, no hesitation! I always fear getting ripped off by mechanics and I am so comfortable with them. They are trustworthy and honest and their customer service is fantastic. You can tell they really care about their customers.

Best machanic in town and fair prices and accepts service contracts like, CARSHIELD.

The father and son team who specialize in mostly German cars. This is a Bosch mechanic who goes through additional qualifications. They are very honest and hardworking. I wouldnt take my vehicle anywhere else. I had nothing but great experience with this business.

I bring all my cars there. Anything from my old basic truck to a German v10. Theyll take care of it.

Extremely friendly and professional, they take time go over what may go wrong before even working on your car, you can feel they are not trying to robbed

Most talented mechanics in the area! Family owned Very knowledgable, reasonable! These guys are so honest! Best mechanics for foreign cars i cant say enough! I will never let anyone else touch my car! These are people you can trust & rely on! Alfonzo is awesome!

Ive been servicing my Mercedes C280 for many years. G&A has earned my trust and respect. I highly recommend them to all my friends. Both gentlemen, Father and son highly certified to handle any vehicle especially European. Knowing that owning and servicing a high end vehicle is Dealership expensive. G&A is reasonable in their hourly price and work with factory parts. Due to circumstances some major key parts have to be ordered so be patient! Remember its a local shop and only two mechanics. I you call and no pick up; call back at a later time, do not leave a voicemail because they are very busy and will not answer at the time. #1Shop in western mass. 🏁⭐⭐⭐⭐⭐...RC

These guys are very honest, excellent mechanics and just great people. I am a customer for life and I will always recommend them.

Best auto mechanic shop in the area

Great guys, very knowledgeable in Mercedes vehicles. Had my transmission diagnosed and repaired on my E class here, drives great again.They do have a lot on their plate, so it might take them a bit of time to get to working you into the schedule.

So friendly. Walked right in and was taken care of immediately. These guys are great. I’m a Customer for life. Thank you so much. -John D

My husband has been bringing his mercedes to G & A for years and weve been very happy with their service. They used to be prompt with scheduled service, honest in their appraisals of what needed to be done and fairly priced. Having said that, our experience this past week has been the total opposite. My husband brought his car in for a brake line leak. He was told it would take 3 days because the line had to be ordered. After not hearing from anyone in 3 days, he called and was told the car wouldnt be ready until the following week, even though the part had arrived. They are down to 2 employees in the shop. They are trying to get their regular scheduled service done and taking repairs when they can get caught up. I can appreciate the problems that the loss of an employee can create, but we have been regular customers for years and I expected to have the car back within the 3 day window they originally projected. To be without a car for a week is tough. When I called on the fourth day to express my frustration, the person I spoke to was defensive and a little upset. No apologizes were offered and no explanations were given. I expected more of them and while theyve always been great, I am very disappointed with this experience. Im not sure if theyll keep our business.

Brought my 2007 bmw in for repairs because we smelled oil inside cabin. Asked them to diagnose. ( I already knew what was wrong but wanted to see if they were honest) they were very honest and charged me a fair price to replace the leaking valve cover gasket.Will definitely go back in the future

It is difficult to find a shop to trust, but this is one of them. They have the knowledge and equipment to service German and similar makes as well. Highly recommend.

Best import specialists in Pioneer Valley. If they can repair Ferraris, they can fix your car.....

I dropped my 91 Mercedes off and it took 6 months for them to get to my car. When I went to get the car it was parked in the woods, and littered (permanently) with debris. Not only that but I needed a headlight and was charged nearly 900.00 for one headlight- I found one on Amazon same thing for 65.00. When I tried to ask for a partial refund I was told by John that it was too bad, Id already paid. Its despicable to be taken advantage of like this, and to boot to get your car back 6 months later with permanent damage to the paint because it was parked in the woods. The Father is a peach and I wish he was at the head of this business.

Great place, very honest and fair. I would not go any place else after coming to G/A

Alphonse is the best...

Professional and serious onest people