Needed our purchase quickly just at this time of shortages. Joe and Carly took such great care of us. They split up the order to get some of it early and we received the rest today. Outstanding customer service. We will return for any needs in thee future. Thanks to all.
Fabulous experience! The experience people at DirectSinks patiently guided me through the process of selecting the right sink and faucet for my kitchen space, needs and desired esthetics. The combination of attentive assistance, wide selections, and affordable prices cant be beat! I am delighted with the results.
Great service, website and ease of ordering. I am an Interior Designer and I need to get product for my clients. This vendor is outstanding!
Direct Sinks was great! My faucet (Kraus touchless) was backordered everywhere else, but they had it! It was also a better price, with a coupon and free shipping. The sink arrived timely and well packed so it wasnt damaged. I also liked using a family owned company vs a big box store. Thanks Direct Sinks!!
DirctSinks.com did what no one else could do! Lowes canceled my sink order 2 days before it was scheduled to arrive at my home. The cancelation was due to they did not have a sink that i purchased from them. I found DirectSinks.com on the internet and was able to preorder the sink from them . After preordering the sink it was delivered with in 7 day when all other web sites were estimating a delivery time of 7 to 12 weeks. Im so glade that i found DirectSinks.com . I have also order several attachment for this sink from them also. Great job Directsinks !
We purchased a kitchen sink, faucet and soap dispenser combination from Direct Sinks. We were initially attracted to the company because of their excellent pricing. Ordering was made very easy with the chat feature on their website. Turn around time for shipping was quicker than expected. The faucet that was included in the package we ordered was out of stock. Instead of leaving us without a faucet for our install, the owner personally reached out telling us that they replaced the faucet with an identical, more expensive faucet (better finish) at no charge. The level of personalized customer service that we received is almost unheard of these days! The quality of the product that we ordered is excellent as well. I will absolutely continue to order from Direct Sinks! Thank you Joe and Karly!
AMAZING customer service. Answered questions about shipping. Corrected my order when submitted by mistake and refunded shipping.Karly was simply amazing. Totally recommend.
Always a pleasure working with Joe!
Shopping with Direct Sinks was excellent! Their selection was so fun to browse. I had a question regarding sink measurements and their customer service made it really easy to understand and went the extra mile to offer more options that fit my dimension requirements! 10/10 Recommend
After moving around the globe for 26 years with the military, it’s hard to believe we are just now starting to do some remodeling to our home, 11 years later after my my husband’s retirement. Finding your site on Google has been such a blessing. You provide excellent value for such high quality products and great details to make an informed decision. Love the amazing options for my glass vessel sink with antique brass hardware. Can’t wait to receive it.By the way my husband is from New York and we are also own a family business. For more info about our business, visit us at TJHaygood.com.Blessings!TJ
The good price and delivery in time.
Joe answered all my questions, made phone calls to verify availability, andcommunicated constantly. His website is up to date. He knows his stuff.I am impressed.
Joe was so helpful to me when I needed a corner kitchen sink and no one else would take the time to help me. He was quick and knowledgeable and we were done in five minute. Thank you Joe xoxMichelle Balzano Bronx, New York
They are very knowledgeable about their products and can answer any questions in detail. In addition, Joe made suggestions I hadnt thought of when trying to solve a sink fit issue. First rate customer service. Highly recommended!!
The kitchen faucets were exactly what we wanted and what was shown on DSs website. We also had excellent communications with them as we had some questions and it was handled professionally and with respect.
I ordered what I thought was the perfect sink, only to discover that it was too big for what I needed. Joe was extremely easy to work with to arrange a return and then provided me with advice and suggestions about what would be more appropriate for my small laundry room. I am very impressed with the service provided.
After weeks of searching online and in stores, Direct Sinks soon found me exactly what I needed. I wish I had gone to their website first! Chat is excellent--right to the point, no prepared scripts. Excellent service and prices, and our family will call on them for future orders as well.
I was looking for a specific faucet and was only able to find it at Direct Sinks. Joe provided exceptional customer service to make sure I was happy with the product. I would definitely use this company again for future purchases.
I recently purchased a Bocchi fireclay sink from the DirectSinks website. They have great prices, and I was even able to find a larger in stock selection with them than any other online stores I checked into. The sink unfortunately arrived damaged not once, but twice; and the second time was even the wrong color. Joe and Karly both worked hard with the Bocchi factory to see that I was taken care of each time and that I received the sink undamaged on the third try, all in a really fast turn around time. Now I cant wait to install this beautiful sink in my new kitchen!!
Fantastic Customer Service.