As it turns out, the shop owner failed to repair a faulty timing belt which had been noisy at the time of the initial repair visit. He even told me later that it was my water pump, much later. God was with me when my car died last week in 65 mph traffic on a major expressway and I sat on the side of that road for 3½ hours. I had called this mechanic and he agreed to wait for the tow to bring my car to the shop. I called and texted to give updates and HE GHOSTED ME! Havent heard from him since that day! I paid him for a repair he did not complete! He is not a man of his word. He owes me a refund if not the cost of the new repair! I have therefore changed my original rating...

Been going here over a year, & wont go anywhere else. Service is great, & you can NOT beat these prices. I have a 2006, & they keep my car running smooth. 👍

Joey is amazing!!! I had accidentally hit my friends car, Joey was extremely professional gave me a quote and told me it would only take a day or two for the car to be fixed which I thought was very fast. When we saw the car it looked brand new! We will be back!

This is the place to come. Best mechanic shop in Atlanta area. The price is in your reach. Ask for Joey. He fixed my 04 explorer at the reasonable price. Every shop tell me to junk it. I left my truck with him. After one week, he told me my car is ready. My truck still running. Two thumbs up.

Friendly, fast service. Oil change & tire rotation cost me a quarter of what it would have at the dealership.

Excellent service, very knowledgeable and courteous. Great customer service and friendly people. I would most definitely recommend payless automotive to anyone.

Joey and his payless automotive staff are nice and they will give you a fair price.

Joey and team got my car right! Highly recommended!

Excellent service and experienced technicians. Overall pleasant experience.

Horrible communication. I spoke to Joey on a Friday and let him know my truck stalled out on the highway and that I wouldnt be able to have the truck at his shop until 2pm and wanted to know if he would be able to look at the vehicle the same day. He said yes. Long story short, on the following Wednesday, the truck still hasnt been touched. What a waste of time. I picked it up and took it to another shop.RESPONSE UPDATE: Yes the vehicle was towed and the keys that came with the truck were the RIGHT keys. I even tried them when I got there and told your brother. You didnt charge me anything because evidently the truck wasnt even looked at per your brother and another worker at your shop. So as I said bad communication. You didnt say anything about the truck starting, I didnt find that out until I went to go to the shop on Wednesday to get an update because when I called all day Tuesday, my calls werent being answered.

Fast and professional service. Employees are very knowledgeable. I will be referring many people to use this shop.

I WAS VERY PLEASED WITH THE WORK THAT WAS DONE ON MY CAR I WILL CONTINUE USING THEM GREAT JOB

Got us right in- did a great job- did not try to up sell - price was very reasonable

They are very efficient very affordable they work with you they show you they care they dont try to take advantage of you and be in a female thats very important to me More than fair prices theyre amazing

Joe and his mechanics are good people

I wont lie, I initially judged a book by its cover prior to making my appointment at Payless Automotive - it is definitely a neighborhood No Frills automotive. However, I was so pleasantly surprised by the great customer service and communication from Joey and his team. And the best part is - their rates are extremely reasonable. They didnt try to upcharge me like some of the other auto shops I went to prior to Payless Automotive. Glad I found my neighborhood mechanic! Thanks Joey and team!

Car sat there for 16 days, spent $360 for 2 knock sensors and a harness. $200 for labor, other for parts.....checked carparts.com for same parts, $60.......so already got played on that end.......i took that Loss. But the killer thing is, the same 2 sensors came back on 2 weeks later. What a waste of $360 and 16 days of not having a car. Dont play yourself, GO ELSEWHERE!!!!

Joey & his team only did the work that was needed & did it within about 1 day ... at a great price!With great service and pricing from a local shop, I feel confident in keeping my older car running in great shape for as long as reasonably possible.

Joey is simply the best. He has always helped my friend with his car issues.

This shop is the one I go to every time I need something done with my car, an oil change or anything else because the customer service is great. As soon as you get there, the staff greets you and want to assist you. Joey is the best, I would recommend him to anyone.

We had a heater hose bust while we were in town staying at a hotel right up the street. Joey was so great to get me in and out quickly and at a great price. He was a lifesaver!!

I loveee Joey!! He was very sweet and professional. He understood the needs of my car and had it fixed right away. Would definitely recommend him to others. :)

Had a simple, urgent need. We were a coach bus from Florida and we just needed someone to look at our problem to determine what we need to do. It was raining. I called and asked them for help since they were the closest business to us and offered to pay for the service call. Said they would send someone but never showed nor called me back to say they couldnt make it. Called them again but got no answer. 😯

Joey and his staff are great

I wish there were ten stars that I could give. They provide superior customer service and vehicle repair. Payless Automotive is a shop that you can trust. Ask for Joey.

No just no

Our number 1 mechanic... Good, honest people!... Ask for Joey...

Joe is an awesome mechanic and I also love Dale the body guy. Great team

Even though Mr. Joey was not present at the shop, His team took very good care of me, was able to diagnosed the problem within minutes and left me with the feeling of satisfaction. Great job team, God bless!

Good Mecanic peoples, nice place, good job i like theme because they make you happy about they job

Fair, kind & effective. You cant go wrong with Payless.

I went to Payless Automotive to fix an issue I had with my brakes. Joe instantly was able to diagnose the problem, and his highly skilled mechanics fixed the problem and had me on my way.

Great

Very helpful, knowledgeable and honest people

Always excellent customer service

Great mechanics.

Joy is wonderful mecanic with resonable price

The best Mechanic i know

Very professional mechanics, str8 forward

Great job

Payless