Service is super slow. I waited in line for 30+ mins only for my drink to be made wrong. Quicker to go to the Starbucks location inside of Target.

Business will close if you guys dont keep up the hours or not able to serve customers inside. The drive-thru is ridiculously long....You right by the airport so it should be easy accessible for customers to get what they need before heading to airport....As far as the service I know the employees doing well and everything they could management it falls on you..

Beautiful, clean environment. They definitely know how to set a chill vibe. My main complaint, however, is that the wait times can sometimes be outrageous. They seem to prioritize the drive-thru line instead of those waiting inside, and they also have a tendency to miss, mess up, or entirely leave orders out. All in all, Ive enjoyed my visits there.

Slowest service ever. The line is never under 30 minutes. They are always out of items, basic items like caramel and plain bagels…etc. Unfortunately this is the closest Starbucks to me. I tried to use the curbside service on the app. I live 12 minutes away, I ordered a drink as I was leaving me house. I pulled up and checked in. 10 minutes passed and no one came out. I finally went inside to check to see if it was in the mobile order section and nothing. I asked about the drink and they said they were working on it. You had at least 22 minutes to prepare a mobile order, people have to be at work this is the whole point of the mobile order is to have it ready ASAP and not wait in the 30 minute line. The only thing this place has going for them is the customer service and 50% that’s hit or miss.

We were one of the few first customers of the morning, so I assumed a slow start. Unfortunately, that was not the case. We were rudely greeted at the point of ordering. It felt as if were bothering the girl by being there. Then, with only 2 cars behind us, we waited almost an additional 10 minutes at the window trying to pay and get our drinks. We didn’t order our third drink because we were told there was no oat milk, however we changed our mind, and we were willing to try the almond milk. At the window, after waiting all that time, we were told we couldn’t add on to the order, when you definitely are able to. So we went inside to order our last drink, and she continued to have an attitude, as if telling us there were no add insult should have turned us away completely. Truly disappointed with this level of customer service. Being that I work in food retail as well, I understand that you have your bad days and you may have bad guests, but there was no reason for this level of rudeness.

THE W.O.R.S.T EXPERIENCE EVER! They owe us and a few of us EVERYTHING because they had N.O.T.H.I.N.G.We tried to order five times but they were out of everything and even some coffee ☕. 🤦🏽‍♀️🤷🏽‍♀️How can Starbucks be out of coffee?!Now in all fairness we we trying to order some summer drinks like peach greentea lemonade and they had been pulled from the menu but then we tried to order the pink drink etc... they were out of that as well and the list just went on and on and on. FYI - Your summer drinks should be offered from Memorial Day weekend to Labor Day weekend. 🤔I was even wondering WHY they were open until they got supplies in. It was bad...really bad.She did offer each of us some water since it was so hot 🔥 outside. This was an extremely disappointing experience.

It took 20 minutes to get a plain iced coffee no sugar...what in the actual #### is going on at this place. Half the people inside got their rocket science drinks and left but a plain simple iced coffee took 20 minutes.

Had a tasty caramel macchiato with oats milk and a warm coffee cake. Both were awesome 👍👍👍

I always enjoy stopping having breakfast and a favorite drink with you all keep up the good work

Line wait was ridiculously long, about 45 mins, but the cashier was very sweet and pleasant and my drink was great!

How are they out of cold brew at 10am? I waited almost an hour at this drive thru. Slow service. No signage. No warning before I wasted my time that they were out of items. Starbucks is so much better than this! I’m very disappointed. Unfortunately the only other closest location is Tara Blvd and I wish I would have gone there instead. They are professional, efficient and don’t have a long wait. Do better, Camp Creek!

Don’t waste your time nor money. They always out of ingredients. Location hours vary too!

Asked for extra caramel drizzle and they filled half of my drink with caramel! Keep in mind this was their second attempt! First time they forget the Carmel dizzle! Very disappointed all I could taste was the syrup I couldn’t even taste the coffee! Won’t be coming back

Clean and employees were great. You already know about the coffee and the food.

Love their vanilla cold ☕brew😃👍

The drive through line took 40 minutes. Ridiculous. I could hear the workers inside joking around and I could understand if the line had like 15 cars or so, but there were only 6 people in line with me being the 7th. Terrible service, I could tell that my drink had been sitting out for a while.

Sandy is amazing! She is very kind and accommodating! Thanks so much!

A coffee place should be fully open early in the morning. Notice on the board in front of the door states drive through only drive through has about 12 cars lined up. It took us over 20min to get through. Leaving about 15cars behind us. Getting a coffee should take this much time of our day!

Very crowded and slow. My coffee order was wrong and the barista attempted to correct it without hesitation. Unfortunately, it did not have the consistency I am accustomed to. I will say the baristas seemed customer friendly, just very slow in their efficiency.

I purchased the vegan selection and asked if the cheese was vegan and was told it should be because its on the sandwich. Once I got home with the sandwich, my daughter looked up the ingredients, because she does not eat dairy, and found our the cheese was not vegan. We ended up throwing the sandwich away.The drink I purchased were good.

Drinks were good but 56 minutes in the drive thru line for 3 coffees is just far to long.

Was in the drive thru line for at least 30 mins🤦🏿‍♂️

I have been trying with this location for a years because it is in my neighborhood and I have to say this is the worst Starbucks in the metro area. My daughter and I place a mobile order it took us 15mins to get to the location and when we got there it took them another 30mins for us to even try to make our order(within that 30mins we only got our drinks which was made WRONG)!!!! When I ask for the manger and explain my problem she act like I was bothering her! I will never go to this location again even though it is 5 mins from my house but I will drive that extra 5 minutes to go to the cascade location!!! Don’t go to this location they will make you loose all the nice that’s in you!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

I love Starbucks.!! BUT If I could give this location ZERO stars I definitely would without hesitation. I’ve been to this location on four separate occasions and the service is the worst I’ve ever seen from a Starbucks. They are extremely unorganized and consistently inconsistent when it comes to service standards. Leadership is non-existent and this needs to be addressed as soon as possible because I’m tired of having to choose another location so far away from my home just for satisfactory service. Today I ordered at 12:35pm and my mobile order wasn’t ready until 1pm. Please close this location the first chance you get.!!! Avoid this place at all costs.

Was in drive thru on Saturday July 10 for over 25mins, also after making it to window, was told they were out of Danish. Not good communication in the drive thru..

Management needs to address the crazy traffic flow and parking situation. Their drive thru line blocks the parking not just for Starbucks but also for the T-Mobile store. The spots that aren’t blocked by the drive thru line are reserved for Starbucks pickup. Seeing as how only their drive thru is open these days anyway, that is especially unhelpful. Very difficult to come and go from this parking lot and difficult to park.

Trip was unproductive. They never have any impossible breakfast sandwiches

Went by at 5:50 this morning this morning and no one was in the restaurant. there was a car in the drive-through but after waiting 10 minutes minutes I just left. What time does the store open in the morning?

Always takes 20-30min waiting in line through the drive-thru. Total deterrent. Not sure why it’s never a pleasant quick drive-thru experience for the money spent

Drink made wrong asked for dragon fruit mango refresher ended up some type strawberry drink with dragon fruit in it.

Always courteous and my coffee is always on point.

The drive thru was super long but I ordered online and picked up inside. There was no wait and my order was perfect. They close pretty early so be aware.

Great customer service and friendly staff. Sadly they ran out of the coffee that my wife likes.

They did not have the breakfast sandwich I wanted.

Very long drive through line. Inside the store is a shorter line but they take forever to give you your order.

Doesnt matter what you order. They give you what they give you. Drive-thru customer service is nice but if you go in they Dont even speak to you. I try to support this store to keep Starbucks in a Black neighborhood, but they make it hard. They are a horrible location!

How the location is even operating is amazing to me. We ordered 2 white mochas and 2 bagels with cream cheese. We ge trot he window they give us the bagels but no cream cheese and proceed to say they don’t have anymore. It’s 12:30pm. After declining the bagels since there is no cream cheese to replace them with cheese danishes the cream cheese magically appears. While we continue to wait 5 mins more minutes for our drinks they fail to bring the other 1/2 bagels we ordered and brought the 2 cheese danishes instead. Clearly management needs to step in to make adjustments to the location.

I always go there in my visit to ATL

Awesome staff, i drive a big rig and due to covid 19 regulations alot of establishments have the lobby closed and only work the drive thru, but when i asked if i can order from the lobby (due to the size of my vehicle cant go through the drive thru) they gladly took my order to pick up in the lobby

They make up their own hours. They have been closed at 11 AM on a non-holiday Saturday for no reason. No signage indicating why. Right now it’s not even 5 PM on a Thursday and I just double checked the hours to make sure they were open. Google says they close at 6 pm. But just now when I stopped by, they said they close at 4 pm. Once again, there was no signage on the outside of the building or on their door that indicated this change in hours.

Its a Starbucks. Morning business is of the chain! But nice people as always!

Very slow and utterly frustrating to come here and never get any service. It’s a zoo.

Slooooow drive thru service. DO NOT use the drive thru. It has been 45 minutes and we are still waiting. Should of just walked inside.

My old favorite. Cant wait till civilization is over. It was a cool chill spot

It was convenient off the express way and from the airport. Drive thru was wrapped around building but my coffee was fresh, lemon 🍋 loaf was fresh and they gave great customer service!

Drive Thur is slow and real slow.Dont go if you are on a time constrainedTook 30 minutes to get a drink.

I do anticipate a longer wait in the drive-thru due to COVID-19, I never thought it would take 30 minutes. Unexceptable!

Waiting in line for 45mins just to find out they don’t have chesse danish, Caramel drizzle, or the crunch and still have to pay full price for what I’m not getting ! Please let’s get it together

Trash service. I hate to give such a bad review but I rather drive a little further then to wait 30 minutes at a drive through

This Camp Creek location is phenomenal. The barista Larry is fantastic. I made a phone order and when I came in not only did he remember me and my order - it exceeded my expectations. Service was professional and welcoming with the greatest smile. #needapromotion!

How do you run out of straws, then suggest I go to the gas station to get one? Very rude. Perhaps Ill get my coffee from the gas station as well. The cheese danish was pretty awesome though

They were very nice but we waited about 40 minutes in the drive through line.

Long lines so order online for the best service.

How vanilla bean Frappuccino strawberry puree and caramel syrup with drizzle as well and a blueberry muffin was warm

You have to wait more than 30 mins to get your order drive-through. I don’t recommend it.

My favorite coffee in the world is here.

Drive through line ridiculous! Got out of line and went to another restaurant.

If you come here around 2pm during the week, you better have about an hour to waste. Because, thats about how long it will take to get through the drive thru. Ive never been to a SB location that took this long. Ridiculous.

No caramel sauce for the caramel Frappuccino

This is ridiculousThey move so slow I was in the drive thru for 45 min !!!And you know once your in line your stuck !!!Hire faster pplAnd Victoria at the dive thru is very rude !!Never been to a Starbucks and the cashier is rude

Worst Starbucks ever, do yourself a favor and find another one. They don’t acknowledge you when you come in, mobile order is a joke and the drive thru and parking is ridiculous. I waited 10 minutes and then had to ask about my mobile order. Which was missing cold foam even though I paid for it then I asked for a straw only to get told they’re out. SMH I tried to give this location hope but this is the second bad experience and I won’t be back.

Literally the worst experience every time I come here. Drive thru is always insanely long, workers are slow and they are always out of stuff. They won’t get anymore of my money that’s for sure !

Frappuccino was not blended well and was full of chunks of ice

It’s a little slow paced in making orders. I would recommend going or enter a mobile order about 10-15 min before your obligations. However, my items always are correct and great.

I was in the D/T for over 30 minutes. I’m not sure what is going on and I realize things happen, but if a store cannot serve customers during a morning shift, then it would be better that they shut down the drive thru to help process the number of orders that the store can handle operationally.

Second time I’ve been to this location and they’re always out of food it seems they’re not ordering enough or maybe management is not keeping up but not a good look Starbucks you’re making Dunkin’ Donuts look better

This has to be the slowest Starbucks in Atlanta! EVERY time I go to this location I wait at least 15-20 in the drive thru! The way the drive thru is made... there is no leaving, once you pull in that’s it! There’s never a “we apologize about your wait” or anything... it’s ridiculous!

We stopped here early in the am on our way home from Alabama to Florida, and these Starbucks employees were extremely friendly! We are Starbucks regulars and I can honestly say that they seemed like they were truly happy to be there! I didn’t catch the name of the girl in the drive thru window but she was wonderful!

This place says it closes at 6 most of the time on their website you get to the location and after sitting in line for 25 minutes because their line is always super long, they come out of the building and tells everyone in line theyre closed. They closed at 4:30 instead of having someone come out and cut the line off so people dont get in line. They should have finished up with the customers that had already been in line for some time.... Not everyone is ok with being out. So the drive thru is perfect, so we dont have to go into the always packed target across the street... Covid 19 is not a joke and this location needs to be more considerate and have a little compassion... This actually happened twice so I wont even risk it again not worth the time.

I ordered to the wrong location from the app, and these employees were very cool about it and just made my order anyway, no questions asked. very nice

Mobile order was done right and staff was great

I have to give props to cat the server who took care of us. The overall staff is very fluid in their workmanship and I like their dedication to service. Also our drinks came out nicely My wife had one of the ts while I had their pistachio frappuccino which worked out nicely with the almond milk.

Busy store, long line....make sure to check your order it might be wrong.

Horrible customer service!! They never have anything does a truck not come to this location? Because they always run out of something.. I literally spend my whole lunch in the line because they are slow as hell just to be told they don’t have something that I want.. it never fails

Meso is over here rocking it out with her bubbly attitude at the window on a Saturday morning when the line is wrapped around the building!!!! Keep up the great work!

They renovated the building but service is still mediocre.

They are never consistent... Hours, drive thru wait time is 45 minutes or longer and sometimes you can order inside but most times you cant.

Extremely slow. They have the staff, just not the speed or organization. No parking. A lot of traffic.And they could probably make a much larger profit if they moved locations. They have definitely outgrown that spot.

We went through the drive thru. My daughter ordered a frappuccino Mocha latte crumbs she didnt like it she said it left a nasty after taste in her mouth. She also ordered a birthday cake pop which she really enjoyed. So I guess shes try another flavor before we decide to give any negative reviews on the frappuccino family of drinks.

Line was super long, they were sold out of many items and they didnt secure the coffee lid correctly causing it to spill in my passengers lap

Omg.... service with a smile and food made with love 💘

No sign indicating they were closed for the morning. They even had a sign saying only the drive through was open...

Super slow customer service. 30 minutes for 1 coffee its to much.

I went inside so I could be in a shorter line. Quick service, considering how many people were there. 😊 I did not like the music being played. It needed to be neutral.

I can’t warn people enough...stay away from this location! The drive-thru wait times are around 20+ minutes, the orders are often incorrect and the service is really bad. I have contacted the corporate offices several times but it doesn’t seem that management is going to make any changes at this location. If you want coffee on your way to the airport, get it at the airport! If you live nearby, you’ll have to drive to Drip Thru in CP or up to Cascade to hit up a different Starbucks! Maybe if enough of us contact corporate they’ll make a change or built a second store nearby.

Worst drive through experience everytime I come to this location. Be prepared to wait 15 to 20 min... horrible

I typically dont go out of my way to write a review, however, this location is by far the worst Starbucks Ive had the displeasure as a customer. Not only was my wait ~45 minutes long, but when I finally get to the register (for my online order), he makes me, and all other 10 cars behind me, wait an additional 10 minutes. Needless to say, my coffee and breakfast was cold. Oh, and if thats not bad enough, it is located in the center of cluster traffic.

Love love this location. This gets my second time having a drink from Starbucks and my experience was a good one. Yes drive through line was long but it’s cold outside and of course the pandemic.. but I went in and out before 10 mins has passed. Staff and friendly and funny.

This place is horrible! I waited 50 min for my order and no food was left to order. Please learn how to keep track of your inventory.

This is by far the worst Starbucks I have ever been to. Waiting in the drive through for 55 minutes and then have to wait another 10 minutes at the window to get your food. Other Starbucks are not like this. Then the cashier not remembering what I ordered. With their mediocre customer service

Waited 45 mins in the drive thru... y’all only sell coffee and juice... and you heat up frozen breakfast sandwiches... What’s the hold up?

Great!! Love the Kale and Portobello Mushrooms Sous Vide Egg Bites with just about any of the coffee drinks

Camp creek Starbucks is usually busy. Sometimes like today, you place the order on the Starbucks app to save time and make it easier to order, but unfortunately the computer system is down. Starbucks employee tried to get the order right but was way off. Ordered a tall steamed milk through the app, got some kind of coffee with a shot of steamed milk. This location needs more space to make the food and more employees. When the whole Covid19 thing is over, this location might need new parking because there is never enough parking. People park in the far lot by Jimmy Johns/FedEx office to be able to get a space.

I love Starbucks but this location, wow. It’s bad. So dirty. Line is always so long because everyone is standing around and not helping anyone. The drive-thru is believe it or not worse then the inside. No sense of urgency or care to give good customer service. Really disappointed because this is the closest to my home.

Its always a line at this starbucks. Be prepared to waste over a half hour for some coffee. Its better to order on the phone app on your way and then go inside. They also didnt have what i wanted, which were normal menu items.

They need to lear how to make caramel frappe

This location NEEDS better baristas. Each time Ive visited, my drink is never made consistent to the original taste, or isnt made correctly at all. This pic is what I ordered on 09/16/19 @6:07PM. I requested the Cold Brew w/Salted Cream Cold Foam and got a disaster of a drink. Please hire enthused ppl who are trained to make Starbucks drinks correctly.

Eww out of everything.. long wait ..Starbucks get your boy

Great service and I love the Mocha thanks a million!!

I honestly have only one person there that I absolutely adore and they ALWAYS make my drink (no matter what I order) correctly! And that’s @TPrettyLeo