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Sawmill Furniture Gift and Design Center
5160 Milford Rd, East Stroudsburg, PA 18302, United States
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Sawmill Furniture Gift and Design Center
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Je
Review №1

Really nice quality, hard wood pieces you cant find many other places. More expensive than chain stores, but thats to be expected for the higher quality. Overall very happy with our purchase.

Ja
Review №2

The salesperson was very helpful but not pushy as some are. I saw a chair I loved (red leather recliner),my son called the store, described the chair and it was delivered within a few days!

Mi
Review №3

Poor quality of furniture. Went here because its family owned and made in the USA, what a mistake. The chair I bought a few years back, is lop sided. Thought it was me until someone else noticed it. The back section leans to one side. Just bought a couch a few months back and the same thing. The one section of the couch leans inward. Its not flush like the other section. We also noticed they used 2 different brackets were the sections connect. So needless to say, I lean inward when sitting.

Ti
Review №4

GREAT STORE AND EXPERIENCE!Family has been buying here since 2000. Always got great furniture at a good price. Sales people went a above and beyond to find us exactly what we were looking for.ONLY store that offered to take away old furniture at a Very Reasonable price.This store ACTUALLY had furniture that did not require waiting 24+ weeks to get. They had and ARE delivering our furniture NEXT WEEK!Cant say enough good about the store and the family that own it!Very comfortable shopping experience, plenty of sanitizing equipment and made it very easy to social distance.Will be buying Again here.

Tw
Review №5

Very friendly, lots of choices, and no stress local shopping. We are loving our tv stand and have had many compliments on it. We would definitely buy from this business again!

Je
Review №6

I love to support local small businesses. We received excellent customer from courteous, knowledgeable staff members. We were even able to purchase furniture made in the USA! Highly recommend!

Bo
Review №7

I ordered 2 sofas and 2 loveseats at the end of December 2019. I paid a lot of money for them. They were delivered on January 29, 2020. Within a few months, the bottom and back cushions flattened out and the fabric was fraying. At that time we were in COVID lockdown and the store was closed. I was finally able to contact the store in the summer of 2020. I spoke to Jud, the owner, and he sent his repairman, Frank to my home to look at the damage. He agreed that the furniture needed more stuffing and told me he was ordering it. We waited many months to hear back and during that time the fabric began to fray. When I informed Jud of this, he decided to order new bottom cushions for the furniture instead of stuffing. Finally inApril of 2021, Frank came and replaced all the bottom seats of the sofas and loveseats. When he left, we noticed that the back cushions still were flattened and needed more stuffing. I immediately emailed Jud and informed him of this. He answered the email telling me he would have to speak to Frank. That was the last time I have heard from him. I emailed him several more times but have not heard back. It has been 3 months. Jud was very responsive in the beginning and replaced the seats of the furniture but has ignored me about the backs. I am not happy with the quality of this furniture even though they replaced parts because I see the same flattening out beginning to happen again. I was assured by Jud when I purchased this furniture that it was a good brand and would hold up. I find that not to be the case. I am also upset that Jud is now ignoring me. I cannot recommend this store.

Sa
Review №8

I love that the furniture at Sawmill is so customizable because we aren’t interested in power recliners or a loveseat with cup holders. I mention these two features specifically because it was nearly impossible to find a couch/loveseat set without those features at the big box stores.Christy, the salesperson who assisted us, was great! She provided the shopping experience I like best. She allowed us to look around on our own, but was readily available to answer all of our questions. I don’t like being pressured into buying things and Christy made us feel comfortable as we looked around. That being said, she also treated us as serious buyers. As a young couple, we are often overlooked by sales people in larger stores. I would highly recommend Sawmill over big store competitors any day.

Je
Review №9

I love my furniture from Saw Mill! Our sales person Christy was amazing! Due to Covid, our couch took longer than expected, however she kept us in the loop the entire time and got us delivery as soon as it arrived in the warehouse. One piece was delivered with a very small scratch. Immediately she scheduled a technician to come to the house and fix it at no cost! Now you can’t see the scratch at all. I would highly recommend Saw Mill and I will definitely buy from them again.

Na
Review №10

To Jud Krinsky. Thank you for your response. I was not aware that you had left me a message in mid-November. Thank you for helping me, and in trying your best to correct the problem that I was having. I am happy to know that we have come to an agreement. I am updating my initial comment because after speaking with you a few days ago, I believed that you did try everything you could and that you were not brushing me off. I have referred friends and family to your store in the past and I will continue to do so in the future. Again, thank you.

Ch
Review №11

I would highly recommend Sawmill Furniture. Jud was very helpful and knowledgeable. He really took his time going through options and pricing with us and we felt neither rushed nor pressured at any point. The place is also alot bigger than it seems from the outside and has a variety of furniture to choose from.

De
Review №12

Great furniture selection. Not enough sales help. 1 guy for all who stop in..

An
Review №13

The very friendly atmosphere and help when needed, and not hovering over us to buy makes shopping in your store very pleasant. Thank you for all your help and we cant wait to get our new furniture. Thanks again!

Wi
Review №14

Staff was very knowledgeable. Great quality furniture! Would recommend to anyone

Er
Review №15

Linda was very nice

Jo
Review №16

Sawmill Furniture is a great place to shop. Everyone there is very friendly and has a good knowledge of what they sell. They have a wide selection to choose from and if not in the store they are very eager to help you find what your looking for, as in our case. Our furniture had to be ordered, but was delivered in the time they gave us. I would definitely go back again. It was a very pleasant experience.

Jo
Review №17

Best service and price.

Ch
Review №18

Quality leather couches at good prices.

Lo
Review №19

Christy is wonderful and very knowledgeable. I would buy all my furniture there.😀

Di
Review №20

I am a repeat customer because you get the best service and gorgeous furniture at Sawmill. Our salesperson, Jesse, was so knowledgeable and knew exactly what we were looking for. Changed our mind about color and it was no problem. Needed a color sample,again, no problem. Everyone from the delivery people to Frank, who can repair any old wood in your home like magic, were super courteous, friendly and so helpful. We would never go anywhere else for our furniture.

Wa
Review №21

Christy was very helpful, I found exactly what I was looking for and she placed my order the same day. The furniture is great quality and allows you to personalize your pieces based on size & fabric.

JO
Review №22

Good quick service

Ke
Review №23

After months of looking for just the right things I needed with a specific color in many different stores, in 1 hour Jesse found exactly what I wanted. And that was after I left the store, he texted me personally. The detail and personable attention they give to their customers is thoughtful and kind and always greeted with a smile. Amazing selection!

El
Review №24

I lived in east Stroudsburg for 22 years and I’ve never consider going into saw Sawmill Funiture Store before until now - I sure was missing a lot all those years what was I thinking 💭- Christy and MaryAnn Our amazing young ladies who helped me with a piece of furniture that I was looking for and provided 100% a professional out put on the item and I was so pleased I made my purchase- so for all of use out there who’s looking for great quality & professional customer service I totally recommend that you go to sawmill furniture I guarantee you you will not be disappointed- Liz E. Stroudsburg PA

Do
Review №25

Owner was great, had alot of information on the items we were looking at. Would definitely recommend sawmill furniture store. Ive bought several items over the years.

Jo
Review №26

Beautiful, quality furniture, great prices. Mary Ann was awesome! Very professional, not pushy at all, very helpful. I highly recommend!!

MJ
Review №27

Most satisfying that i went too Sawmill as stores began too open.A local place close too home.Christy has been most helpful shopping at Sawmill.Friendly & allways able too answer all questions,Maryann was also friendly & informative w/ delivery times.Also delivery guys where very friendly & set up everything as stated, Most excellent experience dealing w/ all those nice folks at Sawmill.Thanx very much,MJLFurniture is Magnificent!!!!! Healing Hearts too All.

Su
Review №28

Great accessibility for information, prices, and wonderful customer service. The option to communicate via text was extremely helpful to us. Jesse was very knowledgeable and made us feel comfortable, thoroughly explaining all options with our furniture choices. We will definitely buy from Sawmill Furniture again.

La
Review №29

Small High Quality Store. Great selection, will deliver anywhere it seems. Staff friendly

M
Review №30

Christy was very knowledgeable and helped me finalize my color and recliner. Great selection and prices at the store and I will definitely return when I need to buy more furniture.

He
Review №31

Love this store, knowledge staff, makes shopping easy.

Sa
Review №32

Bought 2 queen bed sets. The first delivered was what we purchased. Three weeks later the second queen set was delivered, this set was not what we purchased. So the $1200.00 spent for the 2 queen sets was not what we paid for and not happy with the second queen set at all. Very hard mattress like,sleeping on a rock. Not a happy customer at all.Since this post they contacted me and are working to solve the problem of the bed. I am pleased with the promptness. Thank you Saw Mill Furniture. Saw Mill Furniture replaced the mattress. They did a wonderful job of taking care of this. I am very happy with the new mattress. This company is well worth getting furniture from. I regret posting a review instead of contacting them personally.

Ch
Review №33

Great furniture and outstanding customer service. Couldnt be happier and already a repeat customer.

Je
Review №34

I have bought several different pieces from Saw Mill and every time it’s been such a pleasant experience. The entire staff is warm, friendly and knowledgeable and I love supporting a local, family operated business. The service is top knotch, you won’t find that at any big box store. I’ll always buy from Saw Mill.

Gr
Review №35

I grew up in the Poconos, and after searching the North Jersey area for our first piece of real furniture (sorry college IKEA couch), we decided to go back to my hometown and see what Sawmill had to offer.For items we had liked in other stores, we found similar styles in Sawmill that felt a bit more sturdy. Then we started seeing style we hadnt seen in other stores.The employees at Sawmill are fantastic. They explained when we had questions but didnt breath down our necks or try to sell us something we werent interested in like the chain stores. The options for fabric as well as pillow design were great.We did our own pick up at the store. Our order was delivered to the store earlier than we had anticipated and we were able to load it up easily with the help of the staff.I would definitely recommend and return myself, to Sawmill.

As
Review №36

So many reasons to love Sawmill Furniture:•Supporting a small business.•American made furniture.•The customer service is top notch - you get help when youre there, get to know the sales team if youre a return customer, but dont get followed around like at those chain stores if you prefer to wander on your own.•Huge selection of fabrics for customizing furniture and not having the same thing everyone else has!•Great prices and quality. My family has been shopping at Sawmill for my whole life, the furniture is timeless and lasting, even through moves to different homes.•Delivery was smooth and handled with great care.HIGHLY recommend Sawmill.

La
Review №37

The purpose for my trip was a mattress, but ended up falling in love with a recliner. This place is a small hidden gem. The place is easy to miss. I recommend using a GPS. This is a small furniture store. Therefore you wont have a huge selection like the mainstream stores. furniture is arranged closely together. I would recommend attempting to push a stroller. If youre looking for the upscale flashy style furniture. This place is not for you. If youre cheap and think a living room set for 499 is amazing not the place for you. The furniture is made in the USA. Everything I touched was solid and very sturdy. I really cant get over the high end quality with good prices. Most of the furniture is contemporary style. They have a few rustic pieces, but not a lot. I purchased the catnipper magnum. Its an oversized recliner that vibrates and heats. The online price ranged from 701-899 +tax. There price was marked down to 649. I caught the we pay the taxes sale. Mary Ann was very pleasant to work with. She worked with me on the price we agreed to 600 total. They covered the taxes. No pushy salesman that stalk your every move. Upon welcoming us she offered refreshments, explained the layout of the store and told us where to find her if we needed help. I didnt feel rushed nor pressured into looking at something I didnt like. They have more living room furniture than bedroom and dining room furniture. Good place to visit if you want good quality and American made.

Do
Review №38

Jud and Jesse are the best. Their knowledge of the products in the store is second to none. If you are in the market for new furniture go to Saw Mill Furniture. Shop small, shop local and be treated like family.

Br
Review №39

Great people to work with. Nice quality furniture and good prices. Thanks to all of you for this wonderful furniture buying experience. Also, I love the fact that they all drive Hondas...

Do
Review №40

Fantastic service and extremely knowledgeable.

Re
Review №41

Got a custom made couch from here and we love it! Sales managers are nice.

Ol
Review №42

Nice, locally owned business that has a wide variety of furniture. Our family has bought several pieces such as a mattress and a recliner. Every piece was fairly priced and of high quality. We will continue to do business with them.

Ap
Review №43

Your store is one of a kind. Over the years you have made my house a home.

Br
Review №44

Great selection, great prices and service. Good to have a locally owned furniture store in our area!

Cl
Review №45

We furnished our new vacation home in the Poconos. Had a great experience at Saw Mill Furniture; Jesse went above and beyond helping us out with design, styles and colors. Always available for any questions we had. Furniture was delivered at the promised time; they were extremely flexible as they knew we had to deivw up from NYC.I would highly recommend them.Claudia Muyir

Ad
Review №46

Way too expensive, everything is 5,000 and up. Dont know how ppl can shop for furniture there. You can get furniture at other stores for half of their prices and of excellent quality.

ca
Review №47

Well made good quality furniture. The salesman was very friendly and helpful. Would definitely recommend this furniture store!!

AJ
Review №48

Lots of help from the owner. Friendly atmosphere, quality and fair pricing.

CH
Review №49

After moving to PA a couple of years ago I was faced with decorating my new Townhouse. I purchased all my furniture at Saw Mill Furniture in East Stroudsburg. The help was fantastic, came to my home and helped me with what I needed. The furniture itself was terrible. The fabric did not hold up at all, and had to be replaced sooner than I ever had to replace furniture before. Most of the wood pieces lost there luster. The service repaired the pieces by spraying the table tops with a clear spray paint. And I would like to state this was not bargain priced furniture, I paid top dollar. What was told to me to be the guarantee was not so - I was stuck. Do yourself a favor and shop elsewhere.

Ke
Review №50

Great place and one of the only places in the area to buy Quality furniture.

Ph
Review №51

Great furniture at good prices. Great sales staff and not overbearing. You can find anything you need.

de
Review №52

Bought a lot of furniture from this store, most of which was good, but not long after we began using our kitchen table one leg fell off and some water was spilled on the night tables, and even after being dried right away the wood surface started peeling. It looked quality but was made cheaply.

An
Review №53

Exceptional quality furniture. Friendly and helpful staff.

We
Review №54

We had a sectional sofa delivered in March of this year. Last night somehow my son disconnected a section of it. We called them after noon today, they said they would write up a work order. We got a call a little after dinner asking if it was ok if they came up tonight or if we wanted to wait till tomorrow. The guy came tonight and had it fixed in 5 minutes. Very happy with couch and service.

Ka
Review №55

Very family oriented. They make you feel welcomed! love their furniture.

Mi
Review №56

Friendly, helpful staff. Nice selection and a fair price. All american made.

Ge
Review №57

Nice place! Bought furniture there

Do
Review №58

Maryann was wonderful

Er
Review №59

Service is always personalized and gives you a family owned feel. They dont feel like furniture salespeople....which is good.

Ma
Review №60

Great customer service!!! Very knowledgeable about their business

Sh
Review №61

There furniture is very good a lot of American made items. Prices are good.

Je
Review №62

Great selection of furniture, and super friendly & helpful staff.

Ja
Review №63

Great selection, great service and competitive prices.

an
Review №64

Stuff was over priced and had 2 people following me around trying to sell furniture like a salesman would sell a car.On a bright note they will work with you on the price.

CA
Review №65

Great service ! Wonderful selection !Love this place

Al
Review №66

Excellent furniture at fair market value pricing.

Th
Review №67

Very nice furniture American-made which is a great plus however very overpriced

Jo
Review №68

I do like it but for being someone that live in the area they are to pricey I had to go to in 611 it was cheaper

Ma
Review №69

The best section in town.

Gr
Review №70

Very friendly and great follow up

te
Review №71

Great furniture a little expensive but the quality is worth it

Ri
Review №72

Excellent selection and amazing customer service!!!

Ru
Review №73

Dont shop for furniture anywhere else in the Pocono Mountains!!!

Ka
Review №74

Way too much money

Ir
Review №75

Dont trst

Er
Review №76

Awesome people and great customer service!!!!!

Ch
Review №77

Overpriced for an average burger and fries

pu
Review №78

Awesome people

Ar
Review №79

Friendly, good sales

Sa
Review №80

Great people, Great people,,,,,

Information
11 Photos
80 Comments
4.5 Rating
  • Address:5160 Milford Rd, East Stroudsburg, PA 18302, United States
  • Site:http://sawmillfurniture.com/
  • Phone:+1 570-223-9989
Categories
  • Furniture store
  • Home goods store
  • Interior designer
  • Mattress store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6:30PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–6:30PM
  • Sunday:10AM–6:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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