Beware of the bait & switch here. I broke out the rear window of my vehicle accidentally and called around several places. This one had the lowest price at $260. I called back twice and confirmed both times. I brought my vehicle in and had the rear window replaced. When the work was finished, I was given an invoice to pay for $360. I asked why the price changed from $260 to $360 and the man at the left desk told me that it was a misquote and I should not have expected to get an Audi rear window replaced for that price. At no point prior to the work being completed was I given any indication the price would be other than $260. I live several hours away and had my two little kids with me, so I paid and did not argue further. I got the feeling that this was a common tactic at this business. If anyone else has this issue with these guys, I would be happy to back you up with my story. Finally, I opened my rear cargo door when I got home and I could hear rattling of little glass bits.Note to the owner: even at $360, you were the lowest price. The bait and switch is unnecessary. It may get you a bit more cash in the short run, but it will lead to a bad reputation and possible steep fines from the government and harsh punitive judgement in court. Just run a good clean business.
Eusebio Alvarez III was insanely great and professional level quick installing window tint on my truck. If you baby your truck you can trust them to keep everything nice and sharp. To be honest I recommend this place to everyone looking to get a great price for quality service. Thank you guys and family owned goes the extra mile in my book! Keep it up folks!
I was excited to use this company when they said they could help me out with a windshield replacement, I had to get my own glass because they couldnt find it, and it being a new Semi, I get. They agreed upon a price to replace the glass for me, but waited to come help until it was after they close so they could charge me an additional $100 for an after hours call. Even though they said they would get to me once I had the glass, we sat for over an hour and a half for them to get to us after they agreed to come. When I expressed that the price was different than what was quoted, I got passed off to the owner who cussed me out, and threatened me if I refused to pay his additional charges. Sad how unprofessional the experience ended for the work they did. I recommend to avoid this company
The guys there are very laid back, nice and professional. Great price too!
Great Job. Had a windshield replaced on a 2006 Honda after the multiple dings finally turned into a large side to side windshield length crack. The quote was accurate, they got the job done in a reasonable time, and the price was around $100.00 less that that Safe**** repair, Safe **** replace company (with the TV commercials).. Replacement occurred 2 + weeks ago and no issues at all. I recommend.
I have been going to Discount Auto Glass since they opened. Would not go any were else.Jr & his staff always make it a pleasant experience.They do alot more than just windows They just put in new rivets on my truck canopy door & replaced my drivers side mirror & my front windshield for a good price thanks Discount Auto Glass!
Great guys? Took good care of my car and quickly had me on the road. Recommended
This place offered cheaper rates and quicker turn-around than anybody in the area.
Always friendly and professional they do amazing work and stand by it 100%
Great job on fixing the windshield chip, but would be excellent if office would have friendlier approach with people.
Awesome place! Had a lot of fun getting tinted
Very good costumer service. And the job they do is also very good. I recommend this this to anyone.
So quick and friendly. Priced just right.
High quality worked performed by friendly professionals.
Best place in the Wenatchee valley for tinting....😊
Great company and good people! Wouldnt go anywhere else!
Took care of me super fast and very reasonable rates when replacing my wifes windshield, thank you!!
We needed a window replaced, they were very helpful. Even though they couldnt get my new window while we were still in town. They referred us to a place in the town we were going! Very sweet of them!
Had the front windows tinted on my gmc truck. Noticed pieces of dirt between the glass and tint film. Took it back, guy said they need re tinted.he said the following day, Im on your time he says. Go back following day. Says cant be done today ( not convenient to find a ride to and from) he then proceeded with a poor unprofessional attitude. I asked for my money back and he told me to leave.
The crew is great. They know there suff. Thank you all for making me feel comfortable when Im there.
One of the best small businesses in town, ran by a local family with a great sense of humor, who really go out of their way to make you feel at home! This is the only place that I would personally recommend.
Over 2 years ago I bought a brand new car. 2 days later got my windows tinted. Still looking like new and stay so much cooler with my tinted windows and daily commutes. Also send all my friends and co-workers over for tints or window repairs. Its local, prices are great, and convenient.
Great service done in a timely manner!
Excellent service and craftsmanship. Very nice people who take care of you. The owner gave me a ride back to my office instead of me waiting around for my windshield to be replaced. Good pricing.
Same day service on a piece of glass we needed cut. Fast friendly service.
Very good customer service. The folks who work here are so nice and work with all insurance companies. Best prices in town that i found.
I took my brand new 2016 car to have windows tinted and there was dust particles, creases and scratches in every window. i went to 2 professional tinters here locally and was told that my car was far from a professional job. I wanted a refund but the owner said I can only get a refund if they take their tint off. I wasnt wanting them to touch my car again so I was at a loss. The driver side window had a crease in the tint right smack in the middle where I look out, very unprofessional work. When I went to pick up my car all the workers were gone and the owners wife handed me the keys with very rude customer service skills. Also, I inspected the tint and the windows were dripping of the liquid they used, gunk was on the door and they left a tool on my seat. They take no pride in there work obviously. And not only that the business smelled so bad of marijuana. I was very disappointed with there tint job. I am having my car re-tinted by a professional here in town. Thought I would share my experience with this tint place.
Great customer service! Owners are great people who give back to their community! Definitely the place to go when needing glass work done.
I scheduled an appointment to have my windows tinted for Saturday at 8 am. We arrived to drop the car off and one of the employees informed us that their employee who does the tinting had a family emergency and was unable to tint my windows. They did not call us before the appointment or anything. I rescheduled to have the windows done today (Monday) at 8 am. I called to confirm my appointment an hour ahead of time and left a voicemail. I arrive at 8 am and go into the office where the owner informs me that his employee was actually at Watershed (not a family emergency) over the weekend and hurt his foot and wasn’t going to be able to tint my windows. He said he was going to be out for 2 or 3 days. Worst experience ever and the employees were rude and unapologetic. We will be taking our business to another shop who can be professional and actually care about their customers and their time.
Reordered too many times to get it right glass
I have had good experience with the work that have done for me...They even come out to your home..very good customer service...And owners are awesome people...Thank you Discount auto glass..keep up the good work!
Good quality service! Support local business.
This is a locally owned shop run by a husband and wife. They do excellent work, have very fair prices, only charge for what is needed, and do those simple things like return phone calls.
I took my car in to get the cracked windshield replaced. They gave me my car back with a new windshield full of deep scratches and paint overspray covering the entire piece of glass. When I brought this up to them they got defensive and called me a liar. Im demanding a refund and Im going to L&I to take a claim out on their bond. They are very racist towards white people.
Good
Good service
This is were I get my interlock serviced
Geedy people saved 255.00 by going to East side glass.
Had a windshield replaced and 10 months later developed a huge crack covering entire to part of windshield, called them and abruptly said “no guarantee “. Bad customer service.
Great service
Very good service and also always has flexible hours for the comfort of one I like.