I always love coming here, whether Im looking to spend money, or just stopping in for the atmosphere. The staff is always kind, helpful, and willing to conversate too. Whenever I come, it feels like a second home.
Jordan the manager is awesome and so friendly! Rare today! Give him a promotion!
Always has good stuff and sweet staff, enjoy going here often. :3
Super helpful staff. Store didnt have what I was looking for but it didnt stop me from buying other things
Great clothes and knick knacks
Great place forteenagers to shop
There was this one staff but she was pregnant and all, she’s one of my favorite workers out of every staff in the mall me and my buddy bought matching pride bracelets since me and him are you know, but anyway I loved my encounter with this woman and overall the store had amazing items, and my brother was very happy with his purchase of his hat from Mario. Thank you again for choosing a very good employee!
I love this store very much, i came in with my friend and two little brothers who were with us and we asked for help with some chucky shirts my brother had asked for and this employee offered help and was extremely generous, while me and my friend were checking out this lady who was pregnant was very kind and very generous. after we checked out me and my friend came across these two nice gay rainbow flags bracelets and we didn’t realize they had a buy two get two free option and the lady informed us on the discount and i was amazed. i recommend this store 10/10 the staff was amazing!!!!
Awesome and charming customer service
Very friendly place to go
This place is really the best at making you want to spend every cent you have. Spent $100 so fast in this place, but it was worth every pretty penny. 👌
I mean, its hot topic. If youre into it, youre into it, and it has a bunch of pop culture stuff for anyone else.This location is really really nice tho, cause everyone who works there is really nice.
Great place to shop
Great environment to be in. They have so many fun and interesting stuff. The employee are always helpful and nice.
We go to this store every time we go to the mall. Awesome staff and they have different specials every time. They carry cool merch. My kid got her favorite backpack from here.
Awesome! Super helpful people and you almost never have to wait. Unique items that a lot of stores dont have.
Great help from the shop keeper. Great store filled with great stuff.
Great staff
This place has always been my go to for t-shirts since I was in middle school and I’m a 21 year old dude now. This store has great items as per usual. However. Not to be that guy, but I don’t appreciate the associates hovering over me while I shop. I’m being bothered every 5 minutes about how I’m doing or being told about the sales which haven’t changed in quite a couple years. My sister and her friends were apparently being hovered by an adult male associate quite recently. My sister and her friends are minors and they had to leave because they were extremely uncomfortable with this. Please, to the general manager who runs the store please don’t enforce your associates to be hyper attentive to customers like that, you’re going to lose business in your targeted audience and the returning customers who have been with you for years. Every other hot topic in the central jersey area is better in customer service compared to you. I don’t take this upon your associates, they’re simply doing what they are being instructed to do, but I implore you to be a little less overbearing to customers.
Cute store on the style of Spencers. They also carry Arctic Fox hair colors. Nice place to go.
Ok hi
I got to be on their Instagram once! But seriously, awesome staff and I never had an issue
The number they give for this hot topic is for custom service not the actual store along with an extreme wait time and they had no idea what item I was even talking about if they dont have customer service representatives that can pronounce the items that the stores sell then what is the purpose of them having a customer service line. I just wanted to know if a specific item was in stock at a store but after 30 minutes of waiting just to find out they cant tell me because the store is a half hour away from where I live why would i wanna travel a half hour for an item that might not even be there??? completely useless
Very welcoming and open atmosphere!
Its like every hot topic lol
This place has the best banter t-shirts ever ❗
Lots of cool merch. And employees are nice and helpful.
All the workers are nice and the selection is great
Best place ever! Great selection, kind staff and a great store in general
Great customer service walked in got smiles from all reps bri the store manager helped out find all I was looking for off their website
People who work there are cool and fun to talk to!
I actually love it I recommend you going there thats were I get all my band merchandise and I absolutely LOVE IT ❤❤
Great service and decent prices!!!
I love this store!!! Amazing merchandise and great employees!!
Rude customer service
Friendly, professional and always ready to help
Good bt21 stuff
Word found some dumb lit items and a million DBZ shirts
Great selection and super helpful staff!
Everyone is super nice 😊
Eh, not the best Hot Topic. Its a pretty small store.
The young lady found the item my son was looking for right away
Nice variety for everyone
Love this store!!
Always helpful and friendly
Nice staff
My favorite store
Iconic
Good
Love this store
👍🏾
I loved the attention to 100 customers