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Superior Auto Body
301 N Farwell St, Eau Claire, WI 54703, United States
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Superior Auto Body
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Tr
Review №1

I am above thrilled for Superior Auto. They took what was a unfortunate experience with a bear hit to my vehicle and gave me the best service personally. Suzan set me up with a loaner for the weekend until my rental car was available, which she set up as well! She made everything easy. The staff and owner was friendly and courteous. You can tell the love what they do and make your experience the best it could be.

Je
Review №2

Wonderful service and wonderful people - Im very happy I went here for my car!

Mi
Review №3

In the past I have received Superior service, primarily from Craig. On my most recent visit, I took my car in for an estimate on some cosmetic issues. I was unhappy with the service I received from Suzen the General manager. While looking over my car, she accidentally poked a hole through a rust spot I was considering having repaired. I understand that the paint was the only thing that was holding it together, but I was not happy. I probably will not be returning.

Aa
Review №4

Staff was very helpful with walking through the process and different options. They got the job done very quick and did great work!

Ti
Review №5

Awesome job, my car came back looking like new again, cleaned, inside and out. Easy online estimate, great staff, very helpful with what would be done, and how long it would take, I recieved my car back before I was quoted. I will definately take my vehicles back for repairs in the future if needed.

Th
Review №6

Ran into a deer and our USAA insurance arranged for our car to be towed there. All of the staff at Superior was extraordinary helpful. They calmly assured us they would take care of everything, and indeed they did so with the utmost in professionalism and courtesy.

Al
Review №7

Had to get an estimate for some damage, got it an hour later! Really nice people and great help! Highly recommended!!

Ho
Review №8

I cannot say enough good things about this business! After I hit a deer and contacted the insurance, and then Superior, the process from start to finish could not have been any more smooth. They took care of EVERYTHING, and 4 days ahead of schedule (over a holiday weekend!!!). I will ALWAYS recommend them to anyone who needs body work done on their vehicle. Between their customer service and their outstanding repairs and detailing, you will not find a better place to take your vehicle.

Ja
Review №9

Needed a little front end work done. Superior Auto Body was amazing from start to finish. Did real time email so you know how the work is coming along. Also called to let you know how it was going. Brian was great. They even washed vehicle inside and out. Thank you. Will definitely recommend in the future.

Ra
Review №10

Car accidents can be a stressful event. Its never a questions where we bring our car when that happens. The staff at Superior are honest with estimates, thorough with communication and demonstrate excellence and professionalism as a priority. Each time I bring my car in, the process goes so smoothly. I feel the stress melt away! I receive my car back fully cleaned, detailed and better looking than what it was before the accident.

Co
Review №11

Showed up at 3pm on a Thursday and the owner himself came outside super nice and solved my clear coat issue. Will definitely return if I need help for any autobody needs.

Da
Review №12

If I could give this business a 10 star rating, I would do it.Superior is an appropriate name for this business because their workmanship is all of that. My vehicle needed body work and some painting. They were quick to give me an estimate, and to get it in to work on. During the process, we received email updates along the way. I was surprised how quickly they were able to get everything done and you cant tell anything was even done. They did an exceptional job. But just as importantly, I was speechless when I opened the door and found they had detailed the suburban. It was spotless, smelled like a brand new vehicle and they did this as part of their superior service.Our insurance company had said they were on their preferred list and I can understand why. These guys are amazing and I would never hesitate to use them again.Darlene C

Ju
Review №13

They did a great job on my car

De
Review №14

Dave handled our latest fender bender with his usual speed, quality and professionalism. Also, these are some of the nicest people around. Give them a call!

Sa
Review №15

One of the best car repair shops I have ever gotten my car to. The owner himself greeted me and made things very easy for me. My car was completed way before the time committed. Dave, the owner, also went out of his ways to get the extra parts I had broken off my car, and fitted them for no extra cost. Id highly recommend Dave and Superior Auto Body works. Well I hope I never have to make a trip to the auto body shop again, but if I ever have to Id go to Superior Auto Body.

Je
Review №16

Very disappointed. They acted like the project was to big for them to handle.

ka
Review №17

Brian replaced my headlight today completely free of charge! He was so friendly and helpful. Ive had my car worked on by them in the past and they are amazing. Always kind, helpful, and inexpensive! I highly recommend :)

Kr
Review №18

The team at Superior Autobody provides exceptional customer service and ensures customer satisfaction every time. I received my car in immaculate condition and could not be more pleased with the bodywork done to repair my Ford Edge. It is reassuring to know these individuals care about your vehicle as much as you do. If your vehicle is your baby, then you will not settle for anything less than exceptional. Thank you for taking care of your customers! ♥️

Er
Review №19

The staff was so friendly and was able to get me in the next day for my car repair! When I showed up for my appointment, they started repairs right away and the wait was super short! Overall great place for repairs with extremely nice staff. Will definitely be going back for any additional repairs!

Ro
Review №20

I’ve always appreciated the value and customer service I’ve received at Superior Auto Body and they will be my first and only choice for any future work.I had a mishap with my garage door over the weekend. I brought my vehicle in on Monday for an estimate, expecting the worst. Brian took a look at the damage and was able to clean off the paint on the spot. No additional service required and he did it with a smile (at least I think he was smiling, couldn’t tell under the mask). And at no charge.

Jo
Review №21

Super friendly and knowledgeable staff. Susan is wonderful to work with!

Ka
Review №22

Skilled service and great people.

Te
Review №23

Having an accident is an extremely unsettling experience. The owner and employees made me feel very comfortable. Their claims service was extremely smooth & efficient, as they worked directly with our insurance company, and always kept us informed of what was happening. That service was impeccable, but nothing compared to their level of compassion and sincere concern for my well being. Every time we spoke with them, they always asked how I was doing. Simply saying, Thank you just doesnt feel like enough to express my gratitude for their compassion and professionalism. I would highly recommend them to anyone needing repairs on their vehicle!!

Ba
Review №24

Not only can they repair your vehicle to a `factory setting` their customer service, makes you experience a whole lot easier when repairing your baby. Also I came in a few weeks later thinking I had massive scratch and they gave me a `free car wash` turns out it wasnt scratched at all! 10 out of 10 would recommend. Thanks again

Ra
Review №25

We tow alot if damaged units there

Pa
Review №26

Unfortunately for me I have had the opportunity to work with Superior Auto Body on more then one occasion. They work well with insurance company and adjuster to make sure there are no surprises. The most important thing is you get your vehicle back in like new condition. The best in town!

Ma
Review №27

Ive used Superior Auto Body about 6 or 7 times over the past 20 years and they have been EXCELLENT every single time! They are very accommodating to your timeline and needs once they have it in their shop and getting it back to me when I need my vehicle. Each time, they have found more damage than the insurance company and they work it out with them, without anything from me. Its really nice getting text updates and phone calls on where things are at.Dave has a great team, keep up the good work!

To
Review №28

Fast, Respectful, and really nice, they did everything and were ahead of schedule.

Or
Review №29

If you need your car to be worked on, done on time, and receive awesome service these folks are it! It was a painless process start to finish. Car came back far cleaner than when i had bought it at the dealer. Very detailed reports, great communication. Huge thumbs up to David and the team. 5 stars are well deserved here. :)

je
Review №30

They treated me great. quoted me almost $1000 cheaper then closest competitor and they finish a day earlyer than promised and it looks great.

Ni
Review №31

The team at Superior Auto Body is amazing! Suzen has helped seamlessly transition us through our crossovers body work! You drop off your car and leave everything to them! I would highly recommend supporting this outstanding local company when your car needs TLC!

Ja
Review №32

Had an estimate performed (no body work as the vehicle was totalled) staff were friendly, receptive, and accommodating even during the pandemic restrictions. I did have trouble reaching them by phone on multiple attempts over a couple of days.

El
Review №33

I was surprised with their service. They did more than I expected and were so quick. Susan was very helpful and fixed my problem. Thank you!Liza G

Ty
Review №34

I came in after a hit and run, dreading have to deal with getting my car fixed and deal with the situation but Superior Auto Body couldnt have been a better place to take my car.They worked with me to find a good date to drop my car off and get the work done, they offer a night drop off which is very convenient, and the whole team is professional, kind, and easy to work with.No one likes having to take a car in to get repaired but if you have to do it theres no better place than Superior Auto Body. Theyll work with you to make the whole process as painless as can be and get you back on the road as quick as possible.

Jo
Review №35

Amazing customer service! Went above and beyond to repair my car. My vehicle was returned to me in better condition than before my accident. Far exceeded my expectations. Best customer service I have experienced in a very long time. Highly recommend!

Ho
Review №36

David Savage and his team recently did some body work on my 2009 Jeep Patriot. The workmanship is outstanding! My vehicle looks new! The work was done exactly on time, just as promised! The communication was professional and prompt! The most incredible part of my experience with Superior Auto Body was the customer service! I have NEVER worked with people who were as kind and sincere. Each time I went in, David personally came to speak to me. I was introduced to team members working on my vehicle. If you need any work done on a vehicle, Superior Auto Body is the only place in the Chippewa Valley to take your car!

Ma
Review №37

This place is amazing! Everyone is so friendly and helpful - Suzanne, Dave, Joe - all of the people I talked to were so nice. My car was there after an accident and ended up being totalled. It was a very traumatic experience but the folks at Superior made it all smoother and better. Thank you!

Je
Review №38

My truck looks BETTER than it did before I hit the deer! Great job to everyone that worked on it and anyone looking for GREAT repairs needs to go to Superior Auto Body!!!

Ag
Review №39

Professional, courteous, and timely. What more can you ask for really

St
Review №40

Superior Auto body is working on my vehicals for the 4th time and they have always went above and beyond to keep me up to date on how far in in the process they are and any changes. Ive always picked up a better vehicals with all there detail. I would recomy them to everyone.

Th
Review №41

Very impressed. Superior did an excellent job repairing the damage to my Volvo, making the car look new. They even detailed the car afterwards, which was unexpected, but demonstrated the pride they take in their work. Thanks Superior.

Ke
Review №42

You always get your car done right at Superior Auto Body

Ch
Review №43

My wife crashed her van. Dave and the guys did a great job keeping us in the loop on repairs, got it done in a timely fashion and the van looks better than it did the day we bought it new. Always professional, courteous and helpful, especially since I hit a deer with my Durango and they have both my vehicles at the same time. They made sure we had a loaner car also. Thanks again guys!

An
Review №44

Shocked by the positive reviews.... took almost three weeks for some minor front end damage and every problem they encountered was blamed on the other shop they took my car to (without my knowledge) or my car insurance (like why damage from the incident was NOT repaired) but only after the fact and after I had to call them. I have problems with my car I didnt have when I took it in and Ill be paying hundreds more to fix that somewhere else because Im done dealing with Superior. Best part is, I didnt have this problem before I brought my car in. Absolutely nothing was communicated to me and I had to call them every single time to find anything out. Bad experience. The only thing Superior was their attitude. My car is worse off. Wish I would have left the cosmetic damage and had the part replaced somewhere else. My car was clean inside when I picked it up and they did let me use a loaner car. But that doesnt make up for all the poor service.

Li
Review №45

Dave and his crew have taken car of any auto body repairs we have needed over the years. The job is done on time and always as promised. They go above and beyond in customer service. It is a family run company operated with pride and integrity. I recommend them all the time as they truly do a Superior job!

Na
Review №46

I cant say enough about this business. They are very good at what they do, they are very reasonable with the pricing. They are extremely friendly and easy to work with. They made my campervan look brand new and went above and beyond with shining up my aluminum wheels. Would recommend them to everybody.

Br
Review №47

Fantastic experience; helpful and friendly. Would recommend highly.

Bi
Review №48

Amazing people! My car broke down across the road and they were SO helpful to me. The world needs more people like these!!!

Aa
Review №49

Very friendly and great customer service. So nice to see a company also supporting Toys for Tots! Thank you again Superior Auto Body!

Ma
Review №50

Brought my car in there to get repaired. This place is family owned and has excellent customer service. Everything was done properly and on time, they kept in touch with me so I knew what was going on with my vehicle, 5 stars for them for sure!

Da
Review №51

Awesome Experience. Superior Auto went the extra mile for me, and I want to do the same by posting and excellent review. Great staff, comfortable, trust-worthy, and incredibly accomodating. I would and will recommend them for anyone who is looking for auto repairs.

Sh
Review №52

Great Service and work.. best auto Body repair Ive ever had...and Ive had a lot. Ha ha. Car came back looking like it came off a sales lot and they texted me updates all the time. When I was present at the business, they acted like theyve known me forever and were genuinely interested in my well being .. the best line I heard while I was there.. you dont pay anything until its perfect to your standards. Suzen was amazing. I dont hope to need them again, but if I do... hands down!!

Go
Review №53

Hi, just a quick note to tell everyone of my experience with Superior Auto Body, I recently took my 2013 GMC into them to get an estimate, and never been in this situation I was nervous about the whole deal. James was my contact person and he was exceptional in his evaluation of my trucks condition. It wasnt a major incident, but none the less he was aware of my concerns and addressed them like the pro he is, I also met the owners and they too showed their professionalism and concerns. I had other estimates but went with them because of their friendly nature. I would choose them again for repairs !!! My rating for this body shop is AAA+ Thanks Superior Auto Body :)

B
Review №54

Love this place. I would recommend to anyone looking for quality repairs.

Jo
Review №55

Brought my fathers handicap van in to see if they could complete what the van company failed to do. Brian was awesome with communication and the company went above and beyond for a small priced job, right down to picking the van up and bringing it back when completed due to the fact I am not from the area and my father being disabled. A++

De
Review №56

I recently had work done on my car here. The experience was absolutely amazing. The customer service was excellent. The staff friendly, remembered my details, and name (which had a persoanl touch. The work done was timely and excellent, my car was cleaned inside and out (which I felt was above the call of duty). Overall experience was great!

Er
Review №57

The entire staff is super fun and very knowledgeable. My vehicle was finished sooner than expected. They go above and beyond - Im pretty sure it was cleaner than when I bought it!

Ca
Review №58

Nice people, gave me an honest price.

Je
Review №59

Could not be more pleased with my experience working with Superior Auto Body. I got rear-ended for the first time in my life and had no idea what I was doing when I brought my car in to the shop to get an estimate. Not only did their staff get a hold of Progressive for me so I did not have to do it myself, but they also got my car in the same day the accident occurred to be fixed. My car was repaired and ready to go within a week! Without a doubt the best customer service I have received thus far!

Ti
Review №60

My Mitubisho Mirage was hit in the front drivers side fender. I have a friend that works there and recommended to bring it in. Best decision ever! My car has a decal that was no longer made. They figured out how to get it made. Cannot tell anytjing happened to it at all! And.....all said and done great customer service! Will be my new place if God for bid anything else happens. Thank you Craig for the recommendation and great Work!

Re
Review №61

My car was hit in a parking lot when I was about to enter a restaurant and I filed a claim right away with my insurance against the guy that hit me. My insurance quickly recommended that I go to Superior Auto Body to get an estimate. My insurance and Superior Auto Body made this experience so positive and relaxing. They got my car in to get fixed within just a few days of getting my estimate for repairs. My car was fixed and back to me the same week! The staff is very polite and welcoming, despite my car getting hit and being bummed out about that, this auto body repair shop made me feel important and worked with my schedule. They even vacuumed and cleaned my car after fixing the dented rear bumper. They went above and beyond my expectations! I definitely recommend this place to anyone!

jo
Review №62

Dave and his team goes way above and beyong to make sure their customer(s) are happy. Brought in a car to get work done, they were booked weeks out, but I needed the work done rite away, they went out of their way to get me in and get it done. Looks like new. Thanks Dave.

St
Review №63

Weve been entrusting our entire familys vehicle work with them for decades. When someone rear-ended my new Dodge Challenger recently, that I had just bought 3 months prior, (after I dang near cried from the totally crushed in rear end) I immediately called them as I knew the only people I could trust with such a precious vehicle was them! We always get our vehicles back it showroom quality! Thank you for everything!!!!

EJ
Review №64

Couldnt be more happy with the jobs these guys did! got me in as soon as they could and got my car in and out! it went in a dirty mess and came out looking pretty again! thanks so much to Dave and the whole crew down at Superior Auto! I will be back!

In
Review №65

The sevice is great. I really appreciate Brian today. An awesome place. I will be back for sure🤗

Ty
Review №66

Consistently exceeding my expectations in both customer service and execution of their craft. The only place I will ever bring my vehicle.

Tr
Review №67

This place is amazing, I got in an accident while passing through Wisconsin, I told them how critical my situation was and Susan worked non stop all day for me so I could find out whether my car was totaled or not and get on with my trip. Service could not have been better.

Sh
Review №68

Hey guys, I dropped my car off a Week ago with severe passenger side damage due to a accident hitting a deer. Dave and Cindy Savage Took our car in and said about a week and a half. 6 days later i get a call From Dave saying my car will be ready the next day. I was BLOWN AWAY how fast they got it done. When i got there my car looked BRAND NEW!!! Excellent Fast Friendly Service... Thank you so much Cindy and David. You guys Rock!!!!!!!

Sa
Review №69

Great service. Very friendly

Mi
Review №70

Some of the best service and workmanship you can find! The representatives are extremely honest and will do their best to make your car whole again.

Ka
Review №71

Just like their name, the service, professionalism, quality workmanship, and friendly staff....Superior!

Da
Review №72

A great experiance at Superior Auto Body. The staff was knowdlegable and informative during the estimate, and through the insurance process. The repairs were done on time, and on budget. They made it easy for me to pick up my vehicle late in the day, and I havent seen it that clean, inside and out, since the day I bought it. Oh, and the body work...perfect!

Do
Review №73

Hey--its DONUTS from Hot Country B95! Just wanted to say Thanks so much to Dave, Cindy & the whole crew at Superior Auto Body in Eau Claire! Theyve got my 05 Park Avenue Ultru looking showroom new again! They took care of issues like road debris damage to the doors, a badly scratched front bumber, door alignment, water leakage in the trunk and power windows not functioning right.They even perfectly matched the beautiful champagne pearl paint! I feel like Im driving a brand new car! The workmanship & customer care are second to none!This really is SUPERIOR Auto Body!

Br
Review №74

Awesome employees and superior quality work

Je
Review №75

Quick quote, worked with my insurance company.

T
Review №76

A headlight installed by Superior wasnt working properly. They made sure the problem was corrected and even dropped my car off at the office. Thanks!

Gr
Review №77

Great work and excellent service! Highly recommended!

Ta
Review №78

Excellent customer service

Sa
Review №79

Excellent customer service. Vehicle looks like nothing ever happened to it!

Ma
Review №80

Quality work finished ahead of time! Friendly, helpful staff, and very professional.

ra
Review №81

Always nice place to do business with

Da
Review №82

Great customer service!

Ne
Review №83

Great people to work with

Mi
Review №84

Great friendly service and quality repairs

Ol
Review №85

Would never do business with them.

Ta
Review №86

Does this place do rust repairs?

Ja
Review №87

Super helpful

Sa
Review №88

Fair place

Information
21 Photos
88 Comments
4.9 Rating
  • Address:301 N Farwell St, Eau Claire, WI 54703, United States
  • Site:http://superiorautobodyinc.com/
  • Phone:+1 715-834-7707
Categories
  • Auto body shop
  • Auto painting
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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