Atmosphere was amazing! Would recommend for piercings for sure. Got my nose done and have no complaints. Super helpful and new what they were doing for sure!

I had an amazing experience here. Quick and easy, and they kept asking to make sure that I was okay and comfortable. They made me laugh and took my mind off of the stabby stabby in my ear. Also the price wasnt bad at all! Definitely highly recommend and will be coming here again!

I got an Angel kiss Lip piercingToday Not only did they charge us twice for the appointment fee But the piercing was also crooked yeah i was hapoy it was done yes but there is now swelling around the piercing the bottom part is Centered but the topIs off to the left By a Very noticeable amount and also set up the Appointment onlineAnd it automatically took the $40 plus tax because you have to enter your card information in order to set up the appointment online And then When we were paying you guys said that you were charging us again for the Appointment fee which then Made the Total price If I remember correctly $177 For one Piercing and i normally do not give bad reviews

James was very good at making us feel comfortable and knowledgeable throughout our time there. The other gentleman who helped us was just as helpful and for doing his final two assisted nipple piercings, he was spot on and kept things very clean and even! I would highly recommend for anyone, especially for those who react easily to pain. Thank you so much again guys!

James pierced my nose and did a great job! Super nice and very knowledgeable! I will definitely be back 😊🖤

Very informative about what I needed to know. Very pleased with my repiercings. I rate them a 5. Very easy to talk to and very friendly.

Super professional and clean. I have already recommended.

They did a great job. Made my sister and feel comfortable. Gave goos instructions for after care! 10/10 would recommend. Planning our next!

James was amazing! Im not good with people, and he made me feel at ease and comfortable. Great communication, he explained everything very well. Love the vibe of the shop. Very clean. Excellent customer service. Definitely will go here again!

Kinda wish I went to a tattoo shop at home but this was closer (theyre 45$ including jewelry) James I will say was nice though its the pricing that got me. 35 service and online was 40$ and there wasnt anyway I could back out after finding out. It was magically 50$ when I got there just for a standard barbell. When I asked online specifically for the jewelry cost of my piercing and was told a different price in person. So the whole thing cost me 92$ (I gave a small tip so probably 87$ with tax before tip)when if I went to my tattoo place wouldve been 45$ and thats including the jewelry in price. and never had a issue and theyve been in business for about 25 years . They do give you cleaning solution where mine charges 10$ but even with that I just cant justify it .Update to response: I could cancel yes but once you book same day you cant cancel and lose the deposit per the website. And 10$ for after care on top of the 35$ to Pierce and 40$ standard barbell, youre charging is a little excessive. Ive been getting pierced for 10 years and realize growing in prices, but that still doesnt justify it when other places with double experience is charging half what you are and actually give to the option to buy aftercare. I wasnt explained I was being charged for it or asked because I have saline spray at home. It was unnecessary, but thank you for the response so I can clarify how you dont communicate.2nd Update: Regarding the jewelry quality the piercer I was talking about said they only charge 10$ more for titanium and Ive been going to them for 5 years (: so 40$ for yours, and 10 for theirs. The total cost wouldve been 50$ for the titanium quality and that also includes service. Id maybe look into lowering prices and you wouldnt have so many unhappy people. Best wishes.

I was recommended here for piercings, solely due to Willow’s reputation. Sadly, he was out of the country, so James pierced my nose. The WORST experience at a tattoo / piercing shop, ever.Obviously, as with the many other reviews, the pricing is a bit steep, you can get much better quality and service for a valuable, honest price in E.C. elsewhere.However, what bothered me was the extreme lack of professional and how blatantly rude James was when I came back a month later due to a highly irritated piercing. I simply wanted it to be checked out, called and made an appointment online. Showed up and he was a complete (for lack of better words) clown to me. Told me it was irritated from wearing masks, however I work outside and at the time did not wear masks. He went off on some tangent on how long he’s been piercing and he’s this and he’s that and blah blah blah. I then asked for my money back (couldn’t go see without appointment online) which the other guy at the front did refund me, then left. Before I got to my car, I forgot I needed a new piece of jewelry for an ear piercing, just the jewelry, did not need put in or anything. I walked back in and he said as raising his voice, you don’t have an appointment you can wait 20 min. As he was not doing anything, nothing at all, baffled by his arrogance, I just walked out.I went to a different, stand-up piercing shop, that was about to close but they said come on in we will check it out. They reassured me to keep cleaning, no touch etc.I did this for another 3 months and no dice …Low and behold, James did not pierce my nose straight, it was angled, and not only that, since it was a double piercing he ‘forgot’ to inform me that piercing on the knob of nose/closer to tip, is much more risky for infection/trauma because of how thick the cartilage is.Had I would have known this, I would have opted out.This is my honest review, do not go to Steel & Ink unless you get Willow, or perhaps another piercer, but I cannot testify to them. I can testify that James is a clown.I highly recommend Skin Prints in E.C., as they were more than helpful, considerate, respectful, honest and extremely clean… things that were missing at Steel & Ink.

I got my helix pierced here a few days ago and I had a really positive experience! I was greeted and helped right away. Serge was very knowledgeable and answered all of my questions. He did my piercing very quickly and efficiently. I am happy with my piercing and would definitely go back! The shop was clean, the jewelry is great quality, and everyone was super nice!

Super professional and competent. James did my vertical labret and it looks FANTASTIC. Id 100% recommend this place. Clean environment and super great staff.

Professional/clean. If you want a great Experience Jim is your guy! The guy knows Body piercing. And does the best work around hands down. If your looking for good Quality jewelry and someone you can trust! Look no farther make an appointment. You won’t regret it...

I got my septum pierced here a couple months ago, I was really nervous because it was my first piercing and it went great. They are so friendly, clean and provided an awesome experience for me and I have had no issues with my piercing whatsoever. Some may say its pricey but you pay for the quality and experience! Well worth it!

I live hours away and will travel here because Jim is not only an amazing piercer, but also VERY knowledgeable on the piercings, and jewelry. You cant beat quality and HONESTY. The shop wont pierce you if its not a good fit for your body or in a spot that wont heal properly. Ive been told a few of my wants wouldnt work, but he helped me find the ones that would work. I cannot recommend this place enough. I recently brought my 15yr niece in to get her ears pierced a second time for her birthday, and add some new dermals myself. Jim made our experience so fun. She hasnt stopped talking about it, and telling all her friends. Thank you Jim and Steel Ink for being the best!

They were professional and caring. They did my left nostril and it came out perfect. Definitely recommending this place

James is awesome (and sexy to boot 😉). Very thorough, made me feel very relaxed and comfortable. Prices are definitely more expensive than other shops I looked at, but I believe that’s because the jewelry is better quality. For me, it worth every penny.PS tip your piercer!

So many happy faces! Though under a mask, their eyes were smiling! I was so delightfully received.The service was light hearted and with joy. They love their careers and it shows. Ask for James or Willow. Amazing experience!

James gave great advice, was friendly, & had a good sense of humor! He was awesome about helping me pick the right jewelry & then placed it very well (no earrings sticking out at weird angles - both are in the perfect spot at the perfect angle). I couldnt be happier with my experience!

I had a great experience to start! The guys were both super friendly, but told me I might have to wait to get my piercing because there was someone else coming in soon. I had an appoint made (which has a $35 cancel fee) We finally got to piercing my nose which he struggled to clamp at the end for minutes. I was in severe pain waiting for him to try and get it on. I leave, and the piercing fell out in the middle of the day on its own, and let me tell you this place is not cheap.

Great time, very knowledgeable, steady hands. Ask for james hes awesome. Had my nipples pierced a 3rd time and got my P.a. glad it was him thanks again so much

James was wonderful! He was quick and professional and made my friend and I feel very comfortable in the shop. Shame Im from out of state, but if Im ever back and looking for another piercing, Ill be sure to search him out!

Came here with some friends and had a great time. James did a great job on making sure nose piercing was perfectly aligned with my other one. Very welcoming environment and workers are easy to talk and joke with along with extremely clean. Definitely recommend and will be coming back!

Ive had 2 piercings done now by the staff and i will not go anywhere else! They are by far the nicest staff I have worked with, casual funny and great at what they do. Would highly recommend

I always get my peircings done here this is the only place I will ever go! I love these guys!!!!!

James and his accompanying piercing professional were great with my 8yr old daughter. He explained everything and was patient and efficient so as to keep her anxiety down for her ear lobe piercings. 100% recommend

Very friendly! Lots of jokes and lots of fun conversation! My friends and I had a great time! 10/10 would recommend, definitely will be returning! If you don’t shed a tear when you get a nose piercing you can have a ring pop! Haha

Great experience overall, I have heard nothing but great things from anyone I’ve talked to. Great selection of jewelry, and the quality is amazing, definitely worth the price! Atmosphere was super welcoming, definitely recommend going here for any and all piercings!

They were super nice and professional about the whole thing, and made the whole experience of getting my ears double-pierced really easy! :)

Great jewelery and customer service. James always makes the environment calm and welcoming. And amazing quality and selection of jewelry. Im glad that they are being serious about covid-19 which means no walk-ins and always clean. Down to the door handles.

I got a nostril piercing done by james last month and i’m super happy with my experience here! he is very knowledgeable and the shop carries great quality jewelry! i recommend steel & ink to anyone in the ec area looking to have piercings done

They were super nice and very professional. Explained the whole process and did a great job.

Very professional but still a fun environment and very clean. i would love to come back again. I definitely recommend James.

I 100% recommend James. He’s the only person I’ve trusted to do my piercings for years. Amazing quality jewelry and very professional.

Very professional and matter of fact. I was told I didnt have the anatomy for the piercing I wanted, and I appreciate the honesty instead of making a sell. Client health is more important than money here. Ill definitely consult with them the next time I want a piercing.

Amazing environment. Majorly professional . I recommend this place to all my friends. If you think its pricey youve never had quality jewelry. James is super informative and can fit you with something that makes you look and feel great. Im glad I scheduled an appointment because they look out for your health and safety and dont allow walk ins. Definetly making the long drive for more.

Jim is by far the best piercer Ive EVER had!!! He very professional, and prides himself in keeping up with all of the new trends/safety measures/other information as soin as it is available. I will never go to anybody else!

Very clean and professional. I was very impressed.

I have had multiple piercings at this shop done by Willow. First off, the shop is pristine and the whole process makes me comfortable that it is being done as cleanly as possible. They have a wide selection of jewelry (at a wide range of prices as well) so you have many options, whether you want basic titanium jewelry or high end solid gold pieces.Willow has always been friendly, professional, and taken the time to make sure each piercing is performed up to his standards. He makes sure to accommodate for any variances in anatomy and this has helped me avoid any issues with the work done by him. He’s thorough and makes sure things are done right. Personally, I have had a couple piercings done after having issues with rejection and severe scarring in the past (with piercings done at other shops), and he took the time to consider how best to position and pierce me, and it has gone very well.I 100% recommend this shop and even if you have to drive a bit to get there, it is totally worth it. Staff are friendly, professional, and make sure you are taken care of no matter what you’re having done.

Ive had 3 piercings here and each one has been superb. This is the only place that Ill go to.

Such nice staff! I cannot wait to go back😍Im a high anxiety person and I felt so relaxed. Thank you again for being so awesome

Not only did I get a beautiful piercing, but I had a great time! The workers were both super personable and funny. Although the jewelry is quite expensive, the experience and look is worth it.

Excellent job. Good instructions. Definitely on the pricey side but value seems worth the money.

I tried to get my earing pierced and booked online. Webstie said $35 + plus cost of earrings to get pierced. Was totally fine with that, checked in and started to pick out the earings I wanted. The cheapest set was $100 which I admittedly did not have with me at the time. When I told the piercer I could not afford that, I was told that the orignal $35 I had paid was only able to be refunded to a gift card. Had they listed the cost of the earing online, I would have never booked it in the fist place and would not have been out of $35.

Their price for a simple piercing is astonishing high priced. Other parlors offer the same service, same knowledge and guarantee for much less. I wouldnt recommend to anyone.

Not gunna lie, alittle pricey but deffinatly worth it! James deffinatly makes you feel as comfortable with the process as anyone has ever, you can even get your jewelry atomized to be the color you love! 10/10 would reccomend 😄

Willow runs such a professional yet relaxed shop. He walks you through what to expect and takes his time to cover all the info. The piercing itself was a fast and easy process. Would highly recommend coming here for piercings!

Best piercing in the area bar none. DONT TAKE CHANCES WITH YOUR BODY. GO TO Piercing place like this where they carry quality jewelry made from materials that are safe. Lots choices and best jewelry in the area. Willow the owner is about the nicest guy youll ever meet.

James was wonderful! He gave me a sick septum piercing, and will definitely try and get a laugh out of ya! Clean, professional, very well priced, and is recommending to everyone!

Very friendly and fun, which helped ease anxiety, also very good at making sure everything was sterile and safe. Absolutely recommend!

Great place with amazing retail pieces. My daughters ears are jeweled and she is very pleased as am I. Worth every penny spent, I highly recommend booking your next piercing here.

Awesome piercer, clean shop and explained how to clean and take care of my piercing in detail! Reccomend them 100%!

I had a jewelry change done here and I was blown away with their service! They were very friendly and the place was very clean. They walked me through all the differences in my jewelry options and told me prices ahead of time so I could find something within my budget. I will defiantly be coming back here for any future piercing needs!

Great place to get ink. Great jewelry and Great selection. Wouldnt recommend any other place

Supern professional and experienced!Would highly recommend for anyone getting their first piercing.

All over great experience and friendly service! James did a great job on my nose piercing:)

Our 8 year old had her ears pierced and had a wonderful experience.

Willow is amazing. Got my nose piercing done else where and got infected after a week or so. My coworkers recommended this place. He sanitized the tools when you get there. HIGHLY HIGHLY RECOMMENDED with great deals!!

Horrible customer service, along with horrible and damaging piercings. 0/5 stars. Never recommend. Garbage.

I got my first tongue piercing here by James and the whole experience was phenomenal! The piercing looks and feels great. Plus their high end jewelry really makes them a step above other piercing places. They are a little on the pricy side but you pay for what you get and I wouldn’t have spent a dollar less. I’m 100% going back for more!

Clean, knowledgeable and an extremely comfortable and respectful experience. We brought our 16 year old daughter for an additional ear piercing and the experience was outstanding. Did I mention clean? All sanitary equipment out front for us to watch and confirm. Not to mention all jewelry is top quality. Parents, dont bring your kids to Claires anymore. Willow knows his stuff and is very comforting. A+++++++++++++++++++

Very professional but also down to earth wonderful people they pierced my daughter on her birthday and they did a wonderful job i would recommend them to everyone.

This was my first time going here for piercings and I would HIGHLY recommend them to anyone. James was incredible and made it a great experience for me and my friend. Both him and Willow were both very knowledgeable. The whole process was very clean and safe. Theyre a little spendier than other places in the area, but I promise the quality you get is worth the price! Will definitely go back for any future piercings!

Free ring pops! And free movie recommendations! Also super funny, super chill, and the people are very experienced. Ask for James.

The jewelry I had in my nipples was cheap and painful. Came here to get my jewelry switched out. Havent had any discomfort since. Thanks for saving my nipples😜

Great service and everything is sanitized extremely well, top of the notch jewelry options. Is higher priced but worth it.

The knowledge of piercing and the care Jim has for his customers is amazing.

Serge was awesome!!! Very thorough with directions and answering questions!

Willow did a fabulous job piercing my granddaughters ears. Place is clean. Sanitation is top priority and were following all covid protocol.We will be back!

Willow was a fantastic piercer. He took his time to make sure he had the correct spot. Was very knowledgeable and had a very clean shop. Would definitely recommend going to see him! He runs a great shop.

I have had several piercings from other shops, and by far this place is the worst. I have never been so upset at how he Cons his customers into purchasing product they don’t need. My friend and I were just dumbfounded at how much we had to pay for a ear piercing. Not only do you have to pay $35 for the piercing up front online before you even get there, you have to buy the jewelry which $40 is the cheapest one, and he makes you buy the cleaning solution $10 and finally you have to leave a tip of not your choice, the lowest tip rate is 20%. So when all said and done your paying over $100 for a small ear piercing. The most I’ve ever paid is $25. This is a college town with college students who can barely afford food, let alone $100 for a piercing. Shame on you! Shame, shame.

My roommate and I went in to get our second piercings done on our ear lobe and immediately were treated like we didn’t know anything. After waiting 10 minutes around, the guy finally approached us and explained that our piercings would be $135 dollar ($100 for earring, $35 for piercing). He then went on to explain he’s a very busy man and we need to make an appointment. The earring must have been from God himself. Go somewhere else and save your money.

The store was clean and the staff were kind, knowledgeable, and professional. I will only ever go here for piercing needs from now on.

When I showed up to my scheduled appointment, employees were rude and inattentive. Not a great selection of jewelry. An employee chastised me for cancelling an appointment that I’d only made a few hours before. He specifically told me I’d costed him $100 for that and made me feel like I should’ve spent more money to somehow make up for that. Maybe if he’d been more respectful I would have, but I’d rather spent my money elsewhere.

Willow was great. He did a fantastic job putting me at ease! Definitely going back and sending them customers.

Right away my friend and I were helped with quality service. They place was cleaned and looked professional. They process was speedy and painless and good value. I will definitely be going there again.

Called ahead and was told I could come in without an appointment, get there being told otherwise by a different worker and that they could schedule me in later for what I needed, then another employee came over and contradicted him by telling me that they aren’t available till even later and that they don’t sell the jewelry I was looking for even though the other employee just said they did. Very very disappointed and wasted a trip down there.

It was super clean, and the staff were nice and very knowledgeable

Seriously... you have to make an appointment just to buy an earring? Not allowed to purchase unless I do? I didn’t even want them to put it in. I’ll take my money elsewhere.

Willow and his team have a purpose and it shows from the moment you setup your appointment or walk through the front doors to when you step back outside into the real world. One feels that completed a life goal. I wish all businesses went above and beyond like those at Steel N Ink!

I got a micro dermal piercing awhile back from James and he was amazing! Its been almost 6 years and no problems! I would recommend him to do all your piercing needs! Hes amazing!!!! If this was closer I would go back everytime!

James did my first body piercing here and made it very comfortable and easy! I definitely recommend this place!

Super comfortable place to get pierced at! They were very kind and accommodating

THE ABSOLUTE BEST. Last 3 piercings, my daughters ears, & COUNTLESS friends & acquaintances sent Willows way--the feedback has been consistently beyond impressed (professional, knowledgeable, made at ease, happy/enjoyable EXPERIENCE).In my opinion, in the body art/piercing service options, there is just no options, shops, nor individual, comparable to Willow.His experience, the security & absolute confidence in his products & piercing skills (far beyond standard safety protocol; & awesome product quality & options)... THE BEST👌✌️

Clean professional and vary helpful on piercing care

James did a nose piercing for me and also inserted an earring I purchased. He was fabulous! Both times the shop was clean & Covid safe.

They were extremely clean and professional. They made sure we were taken care of before we left and even reached out and checked to make sure we were doing ok!!

Cleanest, most professional and kind staff. I got two done at once and both piercers were absolutely in sync, I was so impressed and very very happy with my experience.

Willow was absolutely amazing and very quick. I highly recommend him.

Amazing service! Great person and was very helpful explaining everything and procedure was quick and efficient, done properly and extremely sterile. Would highly recommend!

Got my nose pierced, it was a quick and friendly experience.

Just had my ears repierced after 20 years and Willow was so awesome! Quick and easy and PAINLESS! Beautiful selection to choose from for facings. Clean and well kept facility. Definitely goinf back for more.

Piercer was noticeably high when I came in, I had a 12 and 12:30 appointment(s) for lobe piercings, and we didn’t get out of there till 1:45... mine ended up uneven. Very expensive. I was treated like I was stupid and didn’t know anything, even though I already have 8+ piercings 😒The only good thing was that they made sure that the piercings were VERY sanitized.

Awesome service, the guys are very professional and safe.

Getting a piercing done here feels like a medical procedure, but thats a good thing. It would seem great care is taken to do things cleanly here.

I’m from out of town and I came in because my nose piercing, of 2 weeks, all of the sudden fell out. Willow was so helpful, nice, and thorough; he even helped me pick out a better piercing. Would definitely recommend going here!!

Nick is hands down the best piercer Ive seen. Very professional and truly cares about you & the longevity and health of your piercings. Clean shop, awesome jewelry. Very pleased with my experience and felt as comfortable as I possibly could for a more intimate piercing. Highly recommend.

Willow is the only person I will let pierce me. He always gets the right spot, VERY sterile environment. He walks you through the process and has high quality jewelry. 10/10

Willow at Steel n Ink was so incredibly helpful, kind, and funny. I was a bit nervous getting one of my three piercings, and he made the experience very comfortable and I didnt feel awkward whatsoever. The prices are high, but youre paying for the quality of jewelry and service. If you want a quick, cheap nose piercing, this isnt the place. If you want a thorough piercing, with knowledge and great jewelry, this is the best option around Eau Claire. Will be going here for the rest of my piercings!