I was searching for someone to look at my flute. Schmitt Music has a repair person on site in Eau Claire. He is very knowledgeable about my flute and shared information about my flutes manufacturer. He was very upfront with the repairs that were needed and confident he can take care of the issues. Anxious to get it back in a couple of weeks.
They helped us pick out a guitar for a gift for our kid. Helped get it all setup and told us we could bring it in with the kid and they would go over it with them. Very helpful!!!! Very good staff!
Nice place, good prices and good staff
Very helpful and knowledgeable staff, beautiful instruments, excellent rent-to-buy and maintenance programs. I recommend!
The folks at Schmitt were so helpful. I was setting up lessons for family living near the location though I do not. The rep went out of his way to communicate and was able to help me sign the contract and make payments from out of state. The recipient loves the horn so it has been a great experience overall.
Nice selection of music. Very friendly staff who was also informative. What they couldnt do, they could direct me to someone who can (looking for violin teacher).
I absolutely love this store! They have an excellent variety of music, and I appreciate how they stay on top of whats new and popular while reliably stocking the standards. If I ever fail to find what I need, theyll order it right in and give me a call when its ready. Additionally, the organized, tidy displays and friendly staff make it so enjoyable to shop here!
Schmitt is great! I teach music at the university and usually I try to stay away from general music stores like this because they lack in quality and expertise, but Schmitt has been wonderful to me and my students. Highly recommended!! Best place to purchase or rent a stringed instrument from hands down.
It has your basic variety of music instruments. They only had two electronic pianos. If you are looking for pianos this is not the best location.Fairly accessible from the road and I was able to find a couple good pieces of sheet music which was the main reason I went. The store was clean and staff was friendly.
As a first time band mom, I had a very pleasant experience with Schmitt Music. They were very friendly and helpful with my purchase. I am so glad that they continue with support of the instruments through the school and beyond.
Awesome business. I got exactly what I wanted for less than I expected to spend. The sales person was knowledgeable and friendly, and even helped me fit my new keyboard into my car. :-)
Great customer service!! We purchased a student instrument that we had no knowledge of. They we very informative and I felt very comfortable with making the ourchase. Also, I LOVE the coverage option! Giving such an expensive item to a child is scary, so this makes it A LOT easier!
Nice purchase options, repair, and great customer service!
Great help with my daughters clarinet repairs.
The staff was nice, the paying off your instrument per month is nice. But I recently got a trombone from there and they didnt show me how to hold it and put it together, but otherwise, it was great
Had a cornet from the 1950s to restore and they had staff on-site. Staff was nice and answered all my questions. Two-day turnaround time!
Wonderful customer service! Our representative drops by the school weekly and will even make special trips if need be. Manager is super great to work with also!
Very nice sales person. Explaining very politely about the querries put to him.
Their repair shop is the best. Always upfront and fair pricing.
They were so helpful as I had no idea what I was looking for! Great service
The employees at Schmitt Music are awesome. They are friendly and knowlegeable. I went in with a problem, they quickly explained a veriety of solutions, helped me with making a wise choice and took care of my needs. Thank you to the crew. Good job.
They were great to work with. Any issues were fixed immediately. Great customer service.
The price was okay the trumpet was okay a lot of parts were loose but overall great
Great, friendly staff who are very knowledgeable on their products and services. Had an instrument cleaned up and tuned at a very good cost compared to others.
My experience with Schmitt has been amazing! We purchased our first Trumpet when our oldest daughter was in 5th grade, she graduated in 2016 and handed that trumpet down to her Sister to play forn2 years and now we just purchased our 2nd Trumpet from Schmitt. From the salesman to the sale to maintenance...its been an amazing experience!!
Quality instruments, friendly and knowledgeable staff. They had just what I needed and I was in and out of the store quickly.
I love that you can do payment plans when buying an instrument for your kids starting band at school. 👍👍
This place is expensive for what they offer, especially for loaning on instruments to students. On top of it, they outsource any work that needs to be done to said instruments.
Busy day for the store but they took time to repair my French Horn and in minutes I was on my way home. Thanks
The repair shop is by far the best in the area. Take your horns to wizard Jeff Reitz and stringed instruments to master luthier Gordy Bischoff at Schmitt. Totally honest and highly skilled, its no coincidence that countless pros trust their gear only to these guys (and their electronics to Speed of Sound). If you take your instruments for service anywhere else, youll pay more, likely have a regrettable experience, and may even need to buy a new instrument.
Helpful and knowledgeable staff. We had tenor sax refurbished, and it was great experience.
Seems like a nice music instrument place.
Love the 3 month trial option for band students.
Great opportunities for learning and obtaining instruments!
Quality products, reasonable pricing, and outstanding customer service.
They have everything you need for acoustic guitars and the classical musician
Typical music supply store - many books!
Good selection.
Good place, great help
Great customer service!
Friendly and very helpful
Friendly, knowledgeable staff
Great customer service
AMAZING EXPERIENCE
Very friendly, knowledgeable and helpful. They have sheet music, drum sticks and other instruments. One stop music shop!