Good but not great location for most art and craft supplies. Limited selection of seasonal decorations. Customer service was effective yet lackluster. B 7/10 recommend with reservations.
This is a great Michaels location! They always have a great stock of everything, and its clean and well-kept. They have just about everything you need for crafting and decor. I always leave with a cart full of stuff!
The staff here was so helpful on my most recent visit. She handled my return quickly and took the time to make sure my exchange was the best value and exactly what I was looking for. Love this store!
Great and Lots of Bag Inventory I use alot!
Found lots of great things for some simple updates I wanted to do with my home.
So much craft stuff.. found what I needed easily
The Eden Prairie, MN store has always had friendly and helpful people working there. The location in Sequim, WA was no different. Both had exactly what I needed for my projects. The frames were on sale and beautiful. I needed really inexpensive shade for my sunroom ceiling, and they had the fabric I needed in clearance on sale.
I always get assistance from staff and they are very nice.
Thanks for all your help and tips, Abby!
Low on several items. Not their fault, related to nationwide shipping issue.
Great sales on spring and summer floral. Tons to choose from and they have the cutest selection of spring and Easter decorative items. Love this store
Very clean, fast service. Looking for a stencil very disapionted positioned so close to floorhard to look through another customer who was looking also had same complaint.
Great location and store to find all your arts and crafts needs. The staff was very helpful in finding what you are looking for!
I always find what Im looking for there! The employees were really quick in getting me what I ordered online - they have a button to push right when you walk in, and an employee comes to help you right away
Great store for any art related needs!!
Love this store and the staff is the best.
Its Michaels. As an infrequent shopper, it was a little hard to find what I was looking for, but I eventually did. Not many employees around, but its Covid time so thats acceptable to me. Prices are decent, about what I expected. If I crafted more, I could definitely spend a lot of time here.
Always can find a lot of fun stuff. Got a lot of new crafts that kids can do
I really enjoy going to this Michaels. The staff is always very friendly and its never too crowded which is great during these hard pandemic times. Its also right next to home goods which is a bonus for me lol.The staff is very knowledgeable about their products and Ive never had a hard time finding anything. All around very great craft store and I highly recommend going to this location!
No complaints so far.
I found all the crafty stuff we needed. The staff was friendly and helpful.
Clean store, friendly staff, plenty of selections and well stocked shelves. 5 stars in my opinion! π
My wife buys her craft supplies here.
Needed a frame for a new poster and Michaels had exactly what I needed at a great price. Oh, and curbside pickup was awesome on this snowy day.
Great selection and customer service
Friendly staff. Elder lady was incredibly respectful and gave insightful feedback
Massive store, friendly staff, great selection. Id go again if I didnt live in Minneapolis.
Nice store, helpful staff
Nice store, good sales friendly staff and itβs very clean and organized so I can find what I need every time!
Always a tremendous value in Michaels!
Really awesome craft store! Out of some stuff due to COVID but all around theyre pretty great. Usually theres a good coupon to use as well. Not a ton of staff working, but the ones who are are very friendly!
Always has the craft supplies I need and the staff is so friendly.
Best location ever. Have the most and best stuff. Love it
I went to Michaels for one thing. Honestly, I do not even remember what it was but guess how much stuff I left with? Michaels had SO many amazing deals that I just loaded up with a plethora of supplies for future spontaneous projects. They always have a 40% off coupon so Ive thought about going every day to use it on something new, but honestly, the deals are so good either way. This michaels is clean and organized and the employees are always friendly and willing to help.
One place to shop all stuffs for painting.My kid loved the canvas collections and acrylic paints.
Im a trucker, although Ive never been into a Michaels this ones staff is Xtra nice . Im delivering next door but I couldnt locate my delivery spot so I called the manager of Michaels and she went as far as to walk to that building and found the address and then talked me into the place....I didnt get her name but could yall relay a message..... Tell her thank you from an old trucker
My favorite store!
Friendly people, usually pretty helpful.
Always a fun place to be. Store is neat and orderly and the staff is knowledgeable and helpful. It definitely gets your creative juices flowing and there is so much to see and enjoy. The staff will always find you a coupon you can use.
Very poor selection in the items I was looking for
It has everything Arts & crafts. The store is very huge, great collection of products. There were less staff than expected. The store also had UPS pick-up at this location and theyβre open till late. They also do photo printouts and frames. Wheelchair accessible store.
Always a fun place to shop!
Great deals! Excellent customer service
The problem with this store is I always find something I didnt know I needed. I love Michaels.
Store is always well stocked and neatly organized. Staff is helpful and friendly. Had a print framed -- I love it, turned out beautiful!! Appreciated the help choosing the mat and the frame.
Short staffed.
Dosnt have the vibe of a small hometown craft store but toher then that they have a Lotta stuff
Fun store to shop in, great and very helpful staff.
This store always surprises me with nice art supplies. Love it!
I did curbside pick up last Saturday. The line was long but moved fast!! I ordered the wrong item, reordered, and by the time I got back from Caribou, it was ready!!The gal on the βcurbβ was wonderful and so was the gal on the phone. Nice job, EP Michaels!!! And THANK YOU!!! #makeitwithmichaels
Nice store for crafting just need to have fabric flowers
They have everything! Everyone was friendly and helpful.
Love Michael, s
Great store but the prices could be better compared to alternative options. They have a really long return window which is nice and you get coupons for next time after most purchases. I went there too look at glasses and vases for wedding centerpieces specifically
Great selection, very wait to checkout.
Love MICHAEL S!
Curbside pickup was quick. Thanks.
Ordered online and did curbside pickup. Order was ready same day and pickup was quick and easy.
Great staff very friendly and helpful!!! A++
Many different craft things ranging from drawing supplies to knitting supplies. Many of the items rotate depending on the season/holiday. I love all the Halloween and Christmas things they have.
My wifes favorite place !!! Check out people are always very helpful...
Nice help. Clean store.
Michaels has a lot of things that are craft related. They have a big store with lots of different types of things. When I was walking through I saw a lot of things that caught my attention. The reason I gave this 4 stars instead of 5 is because some of the things in the store are crafts that are cheaply made and so will fall apart if you try to make them. Other than that, Michaels is a great store.
This Michaels is nice and bright, great variety of items, one of the biggest Michaels Ive been in. Prices were good, lots of sales, coupons available online and in their app, and they also accept some competitors coupons (like Joannes). And for those of you looking for employment they offer a good employee discount too!
Clean store, friendly associates, Toms of stuff for crafts of any kind. And they always have great sales. Takes me an hour to get there but always worth the trip.
The staff in the store has been helpful when it comes to locating an item most often. Knowledge is limited in most departments, to be expected, I suppose. Framing area is an area I have had good luck, advice, ideas. The check out staff 9/10 times have not seem to care much about their jobs or the customer. I have watched several times a cashier get into a dispute with a customer over a coupon. Apparently if the coupon is not in hand you are out of luck, this store is big on coupons, their competitor keeps many behind the counter if you forget. Good customer service? Anyway, REMEMBER the coupon...no exceptions. Or try the competitor out.
Michaels is such a great place to get stuff for arts and crafts or as a teacher I get supplies for my classroom. They always have great discounts and you can use your teacher ID to get another discount. The staff is always super friendly and helpful.
Good crafting store
I was looking for hangers for pictures. Couldnt find anything that was suitable. The gentleman behind the framing counter came to the rescue and found just what I needed. I will return. Helpful employees.
Love Michaels and their sales, its been over 2 yrs since I was there but i use to go a lot before I moved and the staff was helpful and seemed friendly. Now all that needs to happen is open a store near Fairmont, mn :))
Hard to find what you are originally looking for as they lanes are not clearly marked. But great store and has the crafty items I need
I had to get several items here for our wedding. The staff was all so nice and helpful since I had no clue where to start looking. Once at the register the cashier zapped some crazy magic barcode and everything was magically cheaper, she smiled and said there you go. These folks know how get people to come back, nice work.
Associate know exactly which isle your item is in.
We waited in line for over an hour and they only had 2 check outs going and when the line was still around the entire store to the back corner one of the workers decided to go on break. Very poor customer experience and understaffed.
Place does great Framing. They helped me pic colors and frame type. The clerk wasnβt pushy but felt like he was as interested in making it look professional as I was. Received back early before deadline and before Christmas. Nice job!
My daughter buys stuff here all the time. Good service. No problems.
Staff is always amazing keep up the great work! No complaints ever and Im a regular!
Great selection. Very helpful staff. Lots of budget items for people looking for a good enough item, as well as higher quality items.
This was an older version of Hobby Lobby, in terms of layout an aesthetics, but their prices seem comparable, and HL isnt everywhere, I was looking for specialized fine tip metallic markers.....they had them, were easy to find, and were a reasonable price. I didnt have to run 3 different places, which is time and money in my pocket too.....all in all, a very good experience!
This is a review specifically for Michaels Custom Framing in Eden Prairie and not the store in general. I brought a piece of art work to be framed and when I brought it, it was rolled up. The woman working assured me it could be flattened out for framing. I selected a frame and three mats and the cost was around $270 after a discount/promotion. I was told the piece would be ready December 3, 2016 but did not receive a call informing me it was ready. I called about two weeks later and they told me they were really busy for the holidays. I finally received a call that it was ready the week before Christmas, so I went to pick it up. When I looked at it before taking it home, the picture was wavy and you could clearly see it. The woman who helped me at pick-up was extremely rude to me. She told me they tried several times to flatten it out, but couldnt. In fairness, I did tell her that it looked like crap. There was no apology from her whatsoever. I asked her why no one called me to tell me there was an issue and she was dismissive of me. She told me her manager would call me later. The manager never called, so I called them several days later. I was very calm and polite to the manager and said I was open to whatever they needed to do to fix it, but that I would like to be informed of what the solution was. No one called me to discuss it with me. I received a voice message telling me they couldnt fix it and the art work was ready to be picked up about a week and a half later. When I went to retrieve the artwork, the woman (a different one) was very rude. She was not friendly at all and offered no apology or explanation. They did give me a full refund, but the customer service was deplorable. I can understand that they couldnt do what they promised, but they could have at least been polite to me. I will never bring anything to Michaels to be framed again. I would rather pay more somewhere else and be treated cordially.
Always friendly staff and a good variety of crafting supplies.Recently in during the Christmas crunch and was amazed just how quickly the staff got everyone through the checkout. The line was LONG!
My fiance always leaves the store with a smile, so I guess that means I have to give it five stars! They are a little bit spendy but if you want something today, it is a fine place to go.
Mega selection of crafting items to suit all your creative ideas. Fabric, yarn, artificial flowers, stencils, drawing essentials, kids craft items, and so much more. Custom framing available too!
No small quantities and OVER priced. Got exactly what I needed at Artworks in Excelsior.
Love Michaels! Great place to get all your crafty items. Dont fort to download the app and get your coupons!
Product, product every where but never what I needI always go into Michaels hoping to find something that I need. I sometimes call ahead and even then I have been led to believe that will have what I need. So far I have struck out all but once. I dont know if I am too picky or if they miss the mark on available items. It is really a great store if you need what they have.
They could use a bit more help during the Holidays.
Smaller location but good selection to keep you crafting
Always have what I need and a good selection
Great service for framing pictures.helpful and within the budget
Good price for great things
Hobby lobby is better but this is good for specific crafts