I stopped to buy power steering fluid. John took me straight to what I needed, after I checked out John offered to help me. After asking some questions he and another employee discovered that it was just my tire guard scraping and even gave me my money back, as I didnt need the ps fluid after all! I have to say John was wonderful!
Very experienced and also understanding of my situation
I had a wonderful experience here when I stopped in to purchase a car battery. Staff was super friendly! Jon was amazing! Super nice guy, very informative and extremely helpful! He did a great job installing my car battery and making sure that my vehicle had no other issues. I highly recommend this AutoZone in Edgewater. I will be back. Thank you all! A++++
The gentleman who replaced our Dodge 2017 Ram battery was very knowlegable and very helpful!! He is an big asset to your company!! I wished that I got his name.Thank you very much!!!
Can you pack this way because the staff makes this place very accommodating. Being female, I dont feel out of place and the gentlemen that work in there are so helpful and try to recommend things that are good for the customer and not horribly expensive. Anytime I need anything for my vehicle I will go there.
I received exceptional service by Jon today. I had a check engine light on and was very concerned about my Jeep. He knew exactly what it was and fixed it right away with a smile. Made my day and taught me a thing or 2 as well! Thank you for the helpful, smart, prompt and friendly service Jon! You guys are awesome at this Autozone and deserve a raise. :)
Great people and great service. Both vehicles needed new batteries. All the service agents were knowledgeable, respectful, and more than willing to get the right batteries and install them for us. We are new to the area and because of them and the kindness with which we were treated this is the Auto parts store for us. They build trust with their customers and you cant get better than that. A special thanks to Peter and another Service agent for all of the assistance.
Friendly and knowledgeable! Peter and Jon both went above and beyond to help me. I truly appreciate all of their time, knowledge and concern. Thanks again guys!
They are so helpful if you dont know how, within reason they show you.
They are very very helpful and answer any questions that you have and help you find whatever youre looking for and the prices are great too
I have never had a problem with this location, actually its one of the best AutoZone Ive been helped. Everyone is very nice, theres one employee named Jon that has went above and beyond to help me with not only finding what I need but making sure I understand what Im buying and how to use it. For example, the multi meter I purchased, Jon made sure I knew how to use it. Jon has helped me find confidence within myself to continue working on my own vehicle, probably without even knowing it too. The store is always clean, organized and friendly every time Im there, unlike other locations Ive been to in the states. I fully recommend this location without a concern!!! If they dont have it in-stock they have always been able to get it same day (if your in early enough) or next day. Im not always giving out 5 stars due to my traveling Ive seen there is a huge difference between 4 star and 5 star, but this location definitely deserves to get recognized for they presents of the store and staff!!! Jon deserves to get recognized for his amazing work ethics too! You wont be sorry if you decide to visit this location!!!
My battery was getting weak. I was concerned that I might get stranded. They changed it.They treated me like they would have treated family.Bless you!!Highly recommend!!!
The customer service rep was very helpful in finding the parts needed and installed them as well. They are the best.
No lines. No waiting. In and out!! Glad to have them in our town
Very nice people. Great service. Helped me pick the right part for my vehicle and installed ot too. I never go anywhere else .
Clean, well stocked, great staff. Fast and friendly service. Definitely my first-choice auto parts store.
They helped fill my A/C freon and now my A/C is broke
What an amazing group of people here, we broke down and they helped us not only fix the problem to get us home but also worried about and helped us cool down our fur babies, offering them cold water and ac. John went the extra mile to fix our problem was very sweet, professional and had a big smile the whole time. He was a pleasure to be around and helped us tremendously. Thank you to John and all the staff here and keep up the great work.
John was so helpful and knowledgeable! He did a great job of explaining the different battery options we had. He was so helpful when we called with questions about installing the battery (offered to help install it as well) and when we brought the core back he even took the time to test our alternator and starter! Even though we showed up right at closing time, we received the best customer service weve ever had. Youve won a customer for life!
Very knowledgeable staff
My husband loves this auto store
John is great! He spent time explaining different products after explaining and installing my windshield wipers. Even made sure I was pleased with them before I left. Crazy good service and it was slow. I know this cant always be done based on amount of customers in store; however, what a pleasant surprise. Kudos... Keep it up staff!
Always shop at AutoZone!!!! Thanks Mr. Jon for taking care of me today. Best service ever.
Best group of people youd ever want to meet, knowledgeable and friendly. Always excellent service and atmosphere
The manager Jon is great always goes above and beyond to assist his customers. He very knowledgeable and seems to always have an answer, and if he doesnt he dont just make one up . I wont in unless I know Jon is working
This most Be the greatest Service i’ve ever experienced in an auto parts store,the Manager John,and Sales person Joe,went all the way, helping me get a wiper blade in my very unique car... this Store personal are awesome
Informative and helpful staff.
Had a water pump come apart on interstate 95. Limped in to the store with no fan belt, brakes or power steering. Replaced the belt with help from the store personnel. Didnt work so they called me a wrecker and got my truck to the shop. Great customer service!! Highly recommend!!
Very helpful staff! Justin was amazing and helpful along with the whole staff
Great customer service
Excellent service and staff. I would like to give Ryan a shout out in particular. He was very helpful, patient and answered all of my questions. Thank you!!
The gentleman who helped me was wonderful! Even changed my break light out for me. Definitely recommend this auto zone!
Ryan and John were awesome at helping me get my car fixed. Needed a battery and come to find out the wires and air filter were bad too. They made sure I got everything I needed. Great selection of steering wheel covers too! Really felt like a one stop shop! Love that soo many veterans are employed here! GO ARMY!
What ever toy need for your truck, car... They ate there to help you too.... great place
I needed a brake light replaced. Ryan was so kind to install it for me at no extra cost. i cant tell you how refreshing it is to have someone help you without trying to rip you off.
ALWAYS professional,friendly knowledgeable staff!😊🚗Store us neat as a pin! Have gotten free auto testing on my 2003 jeep,staff are great troubleshooterss and have gone above and beyond keeping me and my passengers safe on the road! Great sales prices and rewards card👍⭐👍😊
Excellent and professional
I was in a panic. I was told at BMW service center it would cost $220 for an oil change and replace the oil drain plug on my BMW. He told me I could buy the oil with filter bundle for $33 and the oil drain plug came with the filter and easily do it my self. Ryan helped me find the tools I needed. I did it in 30 mins for half the price. Thanks Ryan.
Staff is extra friendly and knowledgeable. Special thanks to Ryan Kirby for assisting with my starting problem in my Toyota Tacoma.. Recently, I found myself with what I *thought* was a dead battery; so after a quick jump I drove directly to Autozone with the intention of purchasing a new battery. Ryan took a close look and noticed that my battery cables were corroded and loose! So after a quick once over with a wire brush and careful tightening of terminals, I was sent on my way with a hand shake and a smile! Totally made my day. Its worth mentioning that Ryan adamantly refused a tip. -Autozone customer for life.
This location has the best service Ive seen yet from AutoZone. The managers were very accommodating and helpful.
Best auto zone EVER. polite people go out of there way to help you.
Very helpful staff, very knowledgeable, princess are ok
Went down to Auto Zone in Edgewater on Sunday evening to get my Nissan check out because my engine light checkcame on that Saturday night.Your Team Member that Help Me was Awesome, and Polite to the end.🏆Thank You.
Excellent service with very knowledgeable assistance. Very fair prices and recommended products by need, not pushing higher prices. Thank you again for your high, consistent service
Always have what I need, and Johns knowledge is always a huge +!
Excellent service by Jon!
They always have what we need!! Heather is extremely helpful and knowledgeable!!
Love working with all the folks here, very professional.
The service at this store is amazing! Kyle was such a blessing. He went above and beyond the call of duty tonight. He helped me figure out the problem, find the part, and before I knew it, I was driving away. We have to drive back to PA tomorrow and if it werent for Kyles expertise, my family and I would be in an awful predicament. Thank you so much! You deserve a raise! And more.
Good
Good price
Thank you Joe and Peter.... best service!!!!
Came in on vacation to replace the battery and everyone was helpful and Im glad I had a warranty on the old battery
Had what I needed. Great service. Thanks.
Great automotive stuff and affordable.
Very helpful to find what we were looking for.
Always helpful and friendly. Employees are always ready to assist with any problems you may have
I’m always highly satisfied with their customer service, but today I was not. I came in looking for a new air filter and all sales associates were busy. So I just asked where I could find one for my car. He looked it up, and wasn’t in the best mood. We walked over where it was, and then threw it across the counter to which it landed on the floor, and was in a snotty mood. He went to another computer, and I said “I’m not giving you my service when you throw what I’m about to buy aggressively on the floor, especially when there is another auto part store right next door to them with friendly sales associates, who are willing to help and have a cheaper price!” I was very disappointed!!!Not a great move on Auto Zone.... :( Bad Customer Service
Very nice and helpful. They didnt have a part I needed once so they managet called the New Smyrna location to see if they had it and put it on hold for me.
I was greeted and helped right as I entered the building, they didn’t have the part in stock but the sales associate Chris H. went above and beyond by calling around to find my part (tail light socket) I was very satisfied with my visit there.
Manager is real knowledgeable. Good team they have recently moved in area will only use them from now on
Most of the time I get someone thats very helpful and knows vehicles. Good prices.
In and out quickly and they had what I needed.
Always get what I want/need from these guys and @ competitive prices
Very helpful staff! Aways nice and polite
They were so nice even put my new battery in my car.
Pretty decent service
These guys go out of their way to help you, excellent, expedient, honest service.
Had the part I needed but higher in price than Advanced Auto.
Extremely helpful staff and great selection of everything auto!
Love the place. Customer service, the best...
Jon, the manager, will help diagnose the problem whenever possible. He treats my old 1995 truck like it’s a new Mercedes. I won’t go anywhere else.
Very knowledgeable employees One of them was at GM for 20 years
Quick and easy! Everyone was very knowledgeable and helpful
Its way better than your competitors they have no idea about cars and cant help u at all
Awesome Service! Thanks you made our day@
Costomer service replaced batheryand went back in dealt a woman very noleage able also
Friendly and great job on my return.
Great small town auto zone for all your car needs or questions.
Great experience very helpful and friendly .
Great place as far as auto places go
I buy part. Part work. Spend a lot of money. End of story.
The service was excellent.
Tip top service .... top shelf parts👍
The sales associate I talked to seemed like helping was a burden. Was very unfriendly.
Even though it was raining cats and dogs, the tech came out with me to check my battery which was charged prior to me going there. The next day it turned out the battery needed to be replaced because of being old.
Staff makes sure your satisfied.
Counter help really helps.
Ask for Robert, best salesman there!
Wonderful people to do business with
Wasnt really their fault didnt have anything I needed because of the storm.
Edgewater location very clean and knowledgeable staff at this location
Always great customer service.
Just what you expect from a auto part store.
Great customer service.
Helpful staff. RESPECT the customer!!!
Just like others 50-50 on service and stock
Excellent service
Super helpful