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Cycle Gear
2052 Lincoln Hwy, Edison, NJ 08817, United States
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Cycle Gear
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Review №1

My experience at cycle gear was pleasant. The young woman that assisted me was kind, courteous and very helpful. I highly recommend shopping at this store.

Ja
Review №2

Good customer service, great prices, huge selection of gear to pick from. Recommend if you need proper gear for your next ride, go to Cycle Gear.

Ma
Review №3

Excellent knowledgeable staff. Not one but 2 Reps helped me with choosing kit.And offered suggestions and options.Seriously, CycleGear staff know their stuff!!Thank you.

Ja
Review №4

Great knowledge, service and professionalism by the staff. I only found 1 of the 3 items I went for and the salesperson knew where to locate the other 2 items. They were able to satisfy my order and this allowed me time to look around for some other needed stuff.

Ca
Review №5

Waldo was amazing with helping me find the perfect gear for me. Any new riders that find the gear process overwhelming come here, they have the best customer service, knowledgeable, and always willing to answer any questions. Thank you guys for all your help, I will be coming here for all my motorcycle needs.

Be
Review №6

I came here yesterday with one of my friend. The guy that helped us was the nicest and he was so professional. If i had to buy more apparel for my bike i would come here. Am sorry i never got his name. But he was awesome. I like when u go to store and they treat u like a customer. Even if u don’t look like one.

Dm
Review №7

I’m highly recommended for all guys who loved a motorcycles.Consultants so helpful. They helped me to choose a right helmet, gloves and boots.I love this place.Thank you so much guys!!!

me
Review №8

Always a nice experience when I go. Had an issue with my battery which I purchased there 4 months ago. No issue, replaced it and I was on my way.

Ed
Review №9

I am very happy with the experience I had, I dealt with Leo. He was very informative about everything I asked him and he took his time to explain everything to me. I’m a new rider and he answered everything perfectly. I will definitely be back soon.

Da
Review №10

Nice little store. Well stocked and friendly people. Had exactly what I needed (replacement visor for my Shoei helmet), and replaced it for me. Sure I could have done that myself but the gesture was nice. Will be back.

Al
Review №11

Jay was very helpful. He took time to answer our questions and give us different options. He helped me pick out a helmut and was no pressure in choosing which helmut.

br
Review №12

Bryce is the best person to help u in that store. They are great and help u find stuff thru there company if the store dont have it. Would recommend this place to anyone

Su
Review №13

The staff is very friendly. I had a bunch of returns from online purchase due to sizing issues etc. They were very helpful and processed all my returns in a quick and timely manner. Also help me find some that msg I was looking for, in the store. 👍👊

Da
Review №14

Had the size in stock. Service rep was very nice. She was dealing with a couple customers at once and did not make either of us feel left out.

Jo
Review №15

I am a brand new rider who just graduated the MSF class, about to get my first bike. Needing a new jacket and a pair of gloves, obviously Im overwhelmed by the options available.Not long after I wandered around the store, JD greeted me and offered help. He is very knowledgeable and was able to quickly locate a specific jacket that fit me very well. He also made sure I got the discount from the MSF and explained everything clearly. It almost felt like I should be paying him for his level of expertise and courtesy.Overall Im super happy with this visit because no amount of reading research I could do myself (especially as a beginner) would enable me to find my perfect fit. In this day and age when most people are so used to online shopping, its really a shock to me to actually walk into a physical store and get instant personalized recommendations.Anyway, would definitely visit again!

Ka
Review №16

Excellent staff... they offer help and dont nag you if you say no.

Jo
Review №17

Overall not bad, I feel the store could be better organized

Wi
Review №18

Friendly, fast and reliable. I would recommend them for all of your motorcycle accessories and parts

Ed
Review №19

Great shop,guys always helpful, very attentive, pretty decent prices, always shop here 👍🏽

lo
Review №20

Very kind people, got me exactly what I needed, highly recommend

Be
Review №21

The whole staff is knowledgeable, friendly and (most of all) focus on the safety benefits, pros and cons of their products (rather than pushing the most expensive items). This was my first motorcycle shop for gear and accessories - and I plan to always return here first for any future products for my bike.

ru
Review №22

Great experience first time in the store and was being helped by a young lady named Bryce. She was very informative as I am a first time rider and needed a starter kit (helmet, gloves, and Bluetooth head set) and didn’t know first thing about what I was looking for when it came down to different types of helmets. Would definitely recommend cycle gear in Edison and return in the future.

Ke
Review №23

My first time there went in to get a helmet and a pair of gloves as soon as I enter I was greeted by a beautiful young lady who offered her assistance and was very helpful, long story short I walked out with my helmet & gloves and was a happy customer, will I go back “Definitely YES” Thank You Cycle Gear!

ol
Review №24

Good selection, could use a bit more staff.

Ia
Review №25

Staff was well informed during my visit!

Mo
Review №26

Ive used this location since 2010. Frenquent change in staff however it never interrupted my service experience as a customer. Quality merchandise, decent helmet selection among other items. Staff knowledgeable about products.

Ra
Review №27

I needed a tire mounted. 5 stars for staff. 0 stars for 3 day turnaround time. CoMoto needs to hire more people at this location.

En
Review №28

Very helpful from new rider to experienced. Definitely come check this shop out!

An
Review №29

Trevor my man got me set up comfortably and confidently! I just needed to get this out there, new riders this is the place to go!

Jo
Review №30

The guys at cycle hear are always available to help. They act like they work on commission,very eager to answer any questions. It helps that they are knowledgeable as well.

Ce
Review №31

Great Customer service and they even waited past Closing hours for me to run and grab my rain gear for my Motorcycle course.

Ch
Review №32

Got some new gloves and a tank bag for my new bike, great service at the Edison store.

sr
Review №33

Great place Friendly and helpful stuffI will be back againThanks for your service(The Filipino guy)

An
Review №34

Ordered tires online and had them installed by the guys here. JD helped me and he was great. Helped me check out some gear and got my tires put on in in a reasonable time.

Ro
Review №35

Cycle gear stores are easy and convenient to shop at, and meet all my needs for clothing, footwear and helmets. The staff in all the stores that ive used are helpful and friendly, but always keep it pressure free. They also alert us to new gear.

Jo
Review №36

Love the store, and their salespeople are friendly and helpful! I always feel like Im a kid in a candy shop.

Ch
Review №37

Very helpful and very knowledgeable great place!

om
Review №38

Best customer service and satisfaction I had at Cycle Gear. My man James that works there is A1+ Bless him.

Ma
Review №39

Just an easy going place to buy gear. Friendly, helpful staff.

Mi
Review №40

As alway staff was very friendly and knowledgeable. They answered all my questions.

Me
Review №41

They were very helpful and very knowledgeable about the different gear in the store. Ricky was awesome with giving information to first time riders

Ri
Review №42

Sometimes very limited in what youre looking for. Good for some mid and lower end gear. Helmet inventory is pretty extensive though.

Pa
Review №43

Very knowledgeable and friendly staff I bought some gloves and a jacket recently I intend to return shortly to get a new helmet

je
Review №44

Very professional very helpful they know what they sell and they give you a good price thumbs up

Ke
Review №45

They have a ton of options, workers are super nice and very knowledgeable. I bought a winter jacket but ended up returning it (wasnt quite what I was looking for) - got a full refund no issues. Would definitely visit again as the experience was excellent.

Be
Review №46

Helpful staff and wide selection of equipment.

Ja
Review №47

Its a great store and the staff was extremely helpful in finding just the right gear and installing my new bluetooth setup for my helmet!

Ch
Review №48

Knowledgeable staff, great customer service, will definitely be back there soon

an
Review №49

These guys are great in Edison, NJ hands drop there on point with everything I ask for and about thanks guys.💯

Es
Review №50

Customer service great, most of the items they dont have all sizes but they can order for you

Re
Review №51

Great selection of items and JD was very helpful. Would recommend this place for buying your bike gear.

Ca
Review №52

Great customer service no need to wait very quick and efficient!

Pa
Review №53

Went late in the day on Sunday and was surprised how the staff greeted me upon entry. Also asked immediately if I was looking for something specific, even though they were busy with another customer. Not sure who helped me, but bought a phone mount and glove liners. Very pleased, will be back again. Its nice to buy things online, but its also nice to see what you are buying.

Pa
Review №54

Rude staff member. Won’t be coming back. Sad because my last experience with this place was a good one.

D
Review №55

Helmet WhispererWe went to get my wifes helmet adjusted and herd Kevin was the man to see. What can I say, he was the most knowledgeable person in the store and took the time to get to know our problem with the helmet and made a few adjustments/ suggestions. Not only did he fix my wifes helmet but was helping every other employee passing by as they all seemed to come to him with questions. He is a huge asset for this business and is too bad he only works on Sundays. So many customers would have an awesome client experience if he was around more and Im sure sales would increase as well!! I manage a luxury retail business and would do whatever it took to keep an employee like him happy and train him to grow with my organization. He should be running his own store!Go to this location and if you can go on SUNDAY when Kevin is working, you will get the best service from a very knowledgeable man!Great job Kevin we will be back as long as you’re working there.I drove 32 miles to the Edison location because the one near me in Hasbrouck Heights has a bunch of people that dont know what’s going on. Their service is poor, and they just dont want to take the time to really listen to what you are looking for or what issues your having with their product. They made a lazy attempt to fix my wifes helmet and was not surprised when the problem continued. I have walked out of that location multiple times thinking how much business they must lose yearly due to poor training and what seems to be a lack of desire to help customers which must stem from the Store Managers lack of leadership.

Ma
Review №56

My favorite shop. Always can find something to buy.

Ma
Review №57

Great Staff, friendly, knowledgeable. For sure will be returning 👍🏽

Th
Review №58

Employees were a great help when deciding on picking the right gear!

si
Review №59

Great store with all the products, the employees are attentive and help a lot in choosing the items. super recommend.

Ge
Review №60

Its funny every time I go in here needing something I wound up not buying anything. Im not sure whether its the quality of the merchandise or they really do seem overpriced.

Ch
Review №61

The staff is always a extremely knowledgeable and helpful

Ro
Review №62

1000s of items for motorcycle enthusiasts. Helmets, tires, gear, accessories. Friendly team and good deals.

T
Review №63

Great staff and experience!

Di
Review №64

The Best Open every day

S
Review №65

The Sales Person was very helpful

Gr
Review №66

Nicest cyclegear around, big store, staff are friendly. Awesome deals if you keep an eye on the website. JC, the staff member who helped me was great.

Ad
Review №67

If youre a motorcyclist, you will have to have at least one to five experiences at this store, so, you might as well subscribe to their circular for discounts and coupons.

Sp
Review №68

The staff was very helpful and courteous. They did t have what I wanted in stick BUT the sales rep helped with sizing and ordered my helmet. I noticed that the other sales rep were also helpful to other customers as well.

Lo
Review №69

Great place to find cycling accessories.

Jo
Review №70

Very helpful and friendly staff. I was able to return I helmet that I had previously bought but did not like the look of and buy a new one that would be shipped to my home.

Mi
Review №71

Been shopping cycle gear 15 years . Great apparel for both street and dirt !

Aa
Review №72

Great customer service and friendly staff. Will go here for all of my motocycle needs

Sa
Review №73

Excellent customer service. Dude was by himself and still was efficient in helping everybody in the store simultaneously.

lo
Review №74

Staff is always willing to help you and apologize if they can’t help you very polite

J
Review №75

Serg was super helpful and got me kitted out. Never tried to upsell me, ended up with a nice mix of high end and lower end gear. Its indispensable to be able to try on your equipment. Not the kind of thing you can do online.

BM
Review №76

Friendly and knowledgeable staff, they waited for me to arrive 2 mins before closing (i had called about a part i needed and told them i was going to be there just at closing) they had it ready for me and were patient with me. 5 stars for the service alone. A gentleman with long hair helped me

Sa
Review №77

From helmets to boots and accessories with good customer service. Got gloves and boots for winter riding. Will be back.

An
Review №78

If you go here speak to J.D. He seems to be the only employee who actually wants to help you.

Mi
Review №79

Great store stand by all there products

SY
Review №80

Best customer service and a knowledgeable representative

ga
Review №81

They always have what your looking for and decent prices

Mi
Review №82

1st time shopping here and was warmly greeted the moment I entered. Jenni was unbelievably helpful as her knowledge, desire to help, upbeat personality and patience far exceeded my expectations! She guided me in purchasing my 1st full face helmet. I would have purchased the wrong size had it not been for her. She also installed my communication system in my helmet in minutes, which would have taken me hours. I will absolutely shop here in the future and happily tell my friends about the great experience I had there today!

Ma
Review №83

Great staff... Very knowledgeable and helpful.

Ma
Review №84

Went to buy a tire they had it in stock took the tire off the bike and brought it in with me not only did I get a great price on the tire cheaper then anywhere online but also a better tire. Staff was very knowledgeable and knew what he was talking about. Also only 25 bucks to put the tire on the rim and balance great store dont waste your time going else where if there is something you need they have it would give 10 stars great experience will be going back.

Je
Review №85

Helpful staff and great prices

ke
Review №86

Went in to get some ideas for the upcoming season and i was impressed of the inventory. The manager Jenni was very knowledgable and patient. Will definitely be coming to this shop from now on.

Ro
Review №87

Cycle gear crew is awesome, specially the guy name Kevin great customer service very attentive. Over all experience had a great time shopping. Also the cycle gear bike meets are pretty cool as well.Hope you get a chance to stop byRomeo checking out 🤙✌️

Wi
Review №88

Awsome place for motorcycle gear and great customer service.

Ja
Review №89

Great selection of gear and great staff. Spent around 30 minutes talking and asking questions when i was buying motocross armor, and I spent about the same amount of time when I bought a new helmet. I’ve been to a lot of places in the area and these guys definitely have a larger selection than most shops I’ve been to plus the staff is knowledgeable and very pleasant, Well worth your time

Pe
Review №90

This is my go to place for gear. Staff is very friendly and helpful and I usually find what I need but if not I order it and it gets shipped to me.

An
Review №91

I drove here from Brooklyn New York. The store has quite a large selection of gear which is well assorted. I dont know if the employee gets paid on commission but he was a great salesman. Knew his stuff, was energetic and loved motorcycles.

Mi
Review №92

Went in just to get an idea of helmet pricing. Was welcomed immediately upon entering, and spent about 20 minutes asking questions and trying on helpers. Will Definitely be coming back to buy my helmet here.

go
Review №93

Wonderful customer service always friendly extremely knowledgeable in all aspects of the motorcycle industry. Always feel like they know you when you walk in the door, never an attitude and if they dont have it they will help you find it love this place. Anyone who rides or loves someone who rides should frequent this establishment

Ro
Review №94

Amazing customer service.I went three times to Cycle Gear and I am a first timer with little knowledge about gear. I brought a friend with me to ensure that I do not get ripped off. There was no need for that. I was taken care of very well by knowledgeable associates, namely Nelson and Jenni.They didnt try to sell me things I dont need, nor did they push items on me. Both took their time to enlighten me about gear, try on different styles and price ranges of gear, and finally let me decide on what I really need/want.The first and second trip I made from NY to Edison was close to closing. Even after the closing time, they patiently kept the store open until I was finished.Once again, amazing customer service and great prices (did my research). I wont hesitate to go back again.

Re
Review №95

Great deal, nice people,a++

Ma
Review №96

Sales is very friendly, except the used bike section needed a little encouragement to get any information on the bike I was interested in. (Try talking to Valerie)Overall a nice place, got a good deal on a used bike there.Havent used their mechanic services for any work yet, but the bike I bought was said to go through the shop first. and everything is ship-shape.

Ra
Review №97

Helpful staff. Good selection.

Ge
Review №98

They are a great service sister company of RevZilla how can you go wrong ask for the manager Jenny very personable great service very friendly and they have very friendly employees all around very helpful and attentive I give them two thumbs up

A
Review №99

Way too many people allowed inside during a pandemic.Indifferent staff, no greeting or offers to help

Ro
Review №100

Very helpful people work there

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2052 Lincoln Hwy, Edison, NJ 08817, United States
  • Site:https://cyclegear.com/stores/cycle-gear-edison-new-jersey-store-92
  • Phone:+1 732-248-7737
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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